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1.0 - 6.0 years
3 - 3 Lacs
unnao
Work from Office
Hiring: Call Center Trainer (Female Only) Location: Unnao, Lucknow Organization: Chandigarh University Salary: 35,000/month Working Days: Monday to Saturday Position: Call Center Trainer Admissions We are hiring an experienced Trainer to coach our Admission Counselors on university courses, admission processes, and tools like CRM & LeadSquared . Key Responsibilities: Train counselors on all UG/PG courses , eligibility, and admission flow Provide hands-on training on CRM systems (LeadSquared) and call handling Conduct role plays, mock calls, and give performance feedback Deliver refreshers & track counselor progress Requirements: 2–3 years’ experience as Trainer in BPO Sales or Education sect...
Posted 3 hours ago
1.0 - 6.0 years
4 - 6 Lacs
navi mumbai
Work from Office
Designation: Process Trainer Roles & responsibilities: Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Conduct and periodically review contents/initial training material of the initial training of New Hires of the process. Develop and conduct Refreshers based on Training needs for existing Agents and help prepare them for the job along with content creation. Using trending data from Quality Assurance reports, create one-on-one or group trainings to resolve training discrepancies. Evaluate clients training requirements and establish training goals/completion milestones Develop and implement client-specific ...
Posted 4 days ago
3.0 - 8.0 years
3 - 6 Lacs
kolkata
Work from Office
Need Min 1+yrs exp as Process Trainer from International Voice/ Chat Customer Support Process BPO. Well Versed with Training Metrics TNA TNI US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for designing and executing orientation programs for retail teams, conducting onboarding training sessions for new hires, assigning mentors and coaches to new sales team members, observing the customer journey to identify training needs, organizing role-playing activities, training retail team on product, service soft skills & KPIs, applying various sales training techniques, maintaining training records, and designing training calendar in discussion with the retail ops team. Qualifications required for this role include 2-4 years of work experience as a Retail Trainer, Product Trainer, Sales Trainer, or similar role, experience in the retail industry preferably in sp...
Posted 2 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
bengaluru
Work from Office
Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPA Sales Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Sales Trainer Is mandatory. CTC Upto 8 LPA. Experience From E- Commerce Process in Call Center BPO is Added Advantage. Also Hiring For Manager For Training & Manager For Quality Roles for Customer Service & Sales with Relevant Experience...
Posted 2 weeks ago
5.0 - 10.0 years
8 - 9 Lacs
bengaluru
Work from Office
Product & Sales Training • Conduct in-store training sessions for Retail Sales Executives (RSEs) and Brand Promoters on the laptop/ IT hardware brand's : Product features and specifications Unique selling points (USPs) vs competitors Pricing, configurations, and warranties Latest tech innovations, model upgrades, etc. Soft Skills & Selling Skills Coaching • Train store staff on customer handling, need analysis, objection handling, and closing techniques • Deliver modules on communication skills, body language, and professional behavior Route Planning & Trave l • Plan a training calendar across assigned cities and states • Coordinate with store managers and RSEs to schedule sessions • Ensure ...
Posted 3 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
gurugram
Work from Office
**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Process Trainer(US Healthcare/Travel) Job Role: As a Process Trainer, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in US Healthcare or Travel, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on service techniques, product knowledge, and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans f...
Posted 1 month ago
6.0 - 10.0 years
6 - 7 Lacs
malappuram
Work from Office
-Designing training content, conducting classroom & on-the-job training sessions, & evaluating trainees’ performance -Exposure to training field sales teams, service teams, & retail promoters
Posted 1 month ago
2.0 - 7.0 years
7 - 8 Lacs
gurugram
Work from Office
Looking for B. Pharma/ M.Pharma/BDS for Process Trainer role' MNC in Gurgaon Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities. Accountable for achie...
Posted 1 month ago
3.0 - 5.0 years
4 - 5 Lacs
bengaluru
Work from Office
Process Trainer: 3+ Years of Total Experience with 1 Year As A Process Trainer in BPO * Train customer service team on e-commerce processes, risk & fraud management. * Ensure compliance with industry standards for risk control and fraud prevention.
Posted 1 month ago
2.0 - 5.0 years
5 - 8 Lacs
hyderabad
Work from Office
Job Objective: The objective of this role is to design training material and deliver online/offline product training to recruiters / entrepreneurs on business portals product and features. Job Description: Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the clients requirements Educate clients on product capabilities and features to improve their stickiness Keep the clients abreast with new features by conducting refresher programs on a regular basis Conduct online/offline training sessions using tools such as webex,...
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
bengaluru
Work from Office
About Info Edge Info Edges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to e...
Posted 1 month ago
3.0 - 4.0 years
3 - 4 Lacs
lucknow
Work from Office
Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 4 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 3.8 LPA Assistant Manager Training Minimum 6 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As An Assistant Manager Training is mandatory. CTC upto 6 LPA Experience From E- Commerce Process in Call Center BPO is Added Advantage BPO (Call Center) Experience is Mandatory For All The Mentioned Roles. Graduation Is Mandato...
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
chennai
Work from Office
Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
2.0 - 7.0 years
5 - 6 Lacs
chennai
Work from Office
Leading BPO in CHENNAI Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including...
Posted 2 months ago
2.0 - 7.0 years
5 - 7 Lacs
bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...
Posted 2 months ago
2.0 - 7.0 years
7 - 10 Lacs
gurugram
Work from Office
Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 10.5LPA 5 Days Working Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety o...
Posted 2 months ago
2.0 - 7.0 years
6 - 10 Lacs
gurugram
Work from Office
Leading BPO in Gurgaon Hiring for Process Trainer//Sr Process Trainer International BFSI Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning t...
Posted 2 months ago
2.0 - 7.0 years
6 - 9 Lacs
gurugram
Work from Office
Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience - VOICE only Shift- US
Posted 2 months ago
2.0 - 7.0 years
6 - 10 Lacs
gurugram
Work from Office
Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques...
Posted 2 months ago
2.0 - 7.0 years
6 - 10 Lacs
gurugram
Work from Office
Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques...
Posted 2 months ago
2.0 - 7.0 years
5 - 6 Lacs
kolkata
Work from Office
Leading BPO in Kolkata Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...
Posted 2 months ago
2.0 - 7.0 years
6 - 9 Lacs
gurugram
Work from Office
Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US
Posted 2 months ago
2.0 - 7.0 years
5 - 7 Lacs
hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including...
Posted 2 months ago
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