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1.0 - 3.0 years

2 - 5 Lacs

Kochi

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Medical Sales Representative Area Sales Manager - Theratech Medicals Locations: Cochin Calicut, Kerala Experience: 1-3 years in medical equipment or product sales Preferred Skills: Sales cycle, CRM, market knowledge, Neuro products (added advantage) Desired Background: Medical Sales, Pharma Sales, Biomedical B. Pharma. Salary :25k + Attractive Commission Key Responsibilities: - Promote and sell Theratech medical products, highlighting value propositions. - Build and maintain relationships with decision-makers in hospitals and clinics. - Identify key accounts, generate leads, and develop a territory business plan. - Provide product training, conduct demonstrations, and attend trade meetings. - Monitor market trends, competitive activity, and submit regular reports. Requirements: - Proven track record in medical device sales (corporate private hospitals). - Strong network of key opinion leaders (KOLs) in the region. - Ability to work independently, manage key accounts, and drive sales. - Excellent communication, negotiation, and relationship-building skills. - Fluent in English local language, strong analytical computer skills. ,

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8.0 - 10.0 years

10 - 12 Lacs

Kochi

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JOB SUMMARY - Manages a Region for Corporate Salary TASC collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build these channels WITHIN the company guidelines and achieve business targets. KEY RESPONSIBILITIES- Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the Region. Provide inputs to the Regional LS Head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with Regional Head -CSG, TASC and ADM to produce best result. Maintain Customer Parameter Persistency, Leakage and Grievance Incidence Rate. To provide Analysis of the performance, highlights of these channels by participating through weekly PRPs with National Head - CSG and respective Regional Head (LS) and ZVP. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and regional trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis vertical heads on focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Circle/Cluster visits to optimize performance and enhance relationship. Deploy and monitor implementation specifically Bank staff contests/RR in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Adj MFYP (Rs.) Worksite - Plan V/s Actual Activation plan- Seller Activation (%) - Plan Vs Actual Protection Sales -- Plan v/s Actual Annuity Sales - Plan v/s Actual Persistency Plan v/s Actual Customer centricity and satisfaction Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of Internal External Customer Handling Customer Complaints Key competencies/skills required Relationship Management, Leading people, Effective Management of Process and Input Management, Strong insurance domain knowledge.. Desired qualification and experience- Master of Business Administration or equivalent. 8-10 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. JOB SUMMARY - Manages a Region for Corporate Salary TASC collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build these channels WITHIN the company guidelines and achieve business targets. KEY RESPONSIBILITIES- Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the Region. Provide inputs to the Regional LS Head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with Regional Head -CSG, TASC and ADM to produce best result. Maintain Customer Parameter Persistency, Leakage and Grievance Incidence Rate. To provide Analysis of the performance, highlights of these channels by participating through weekly PRPs with National Head - CSG and respective Regional Head (LS) and ZVP. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and regional trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis vertical heads on focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Circle/Cluster visits to optimize performance and enhance relationship. Deploy and monitor implementation specifically Bank staff contests/RR in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Adj MFYP (Rs.) Worksite - Plan V/s Actual Activation plan- Seller Activation (%) - Plan Vs Actual Protection Sales -- Plan v/s Actual Annuity Sales - Plan v/s Actual Persistency Plan v/s Actual Customer centricity and satisfaction Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of Internal External Customer Handling Customer Complaints Key competencies/skills required Relationship Management, Leading people, Effective Management of Process and Input Management, Strong insurance domain knowledge.. Desired qualification and experience- Master of Business Administration or equivalent. 8-10 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.

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3.0 - 8.0 years

4 - 9 Lacs

Chennai

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Roles and Responsibilities Design and Delivery of Training programs for our Sales team and follow up of development goals to ensure that actual transformation happens. Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills. On job training/Induction training at regular intervals. Conduct Training need and analysis and prepare training calendar for the entire team. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainers must be capable of counseling and coaching and improve. performance our sales/presales personnel. Collaborating with management/Director HR to evaluate the companys training requirements Desired Candidate Profile Graduate with 5-12 years of experience in Sales training. Strong knowledge of residential sales, property sales, real estate marketing, insurance, finance & banking concepts. Excellent communication skills for effective client interaction and negotiation. Expert in PPT. Ability to work independently with minimal supervision while meeting targets. Location :- Chennai Qualification:- Graduation Mandatory Note:-Immediate joiners preferred Interested candidates email your resume to Vinoth J HR G Square Email : vinoth@gsquarehousing.com

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3.0 - 5.0 years

4 - 7 Lacs

Noida

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Roles and Responsibilities Manage training programs for sales teams, including designing and delivering product trainings, sales enablement materials, and performance coaching. Collaborate with cross-functional teams to identify training needs and develop targeted solutions that drive business results. Ensure all training activities are aligned with organizational goals, objectives, and regulatory requirements. Desired Candidate Profile 3-5 years of experience in Learning & Development or related field. Strong understanding of health insurance industry trends, products, and regulations. Proven expertise in Sales Training, Product Training, LMS administration, Training Management, and Performance Coaching. Interested candidates can share their resumes via email directly at Azhar.uddin@careinsurance.com

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2.0 - 3.0 years

2 - 5 Lacs

Mumbai

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Job Description: We are seeking an enthusiastic and result-oriented Trainer to train and energize our front-end retail staff across branches of WHP Jewellers. The role involves driving motivation, sharpening customer handling skills, boosting conversion rates, and building strong product knowledge in our teams. Key Responsibilities: Design and deliver training sessions for showroom sales staff. Coach staff on conversion techniques and objection handling. Conduct engaging sessions on jewellery product knowledge (gold, diamonds, silver, etc.). Develop sales-focused content , SOPs. Regularly visit stores to observe, train and assess performance . Customize training modules based on branch-specific challenges . Key Skills Required: Strong communication and public speaking skills. Ability to connect with diverse retail staff. Hands-on experience in sales coaching and training content creation . Experience in the luxury retail / jewellery industry is a strong advantage. Fluency in Marathi , Hindi , and English . Desired Candidates may reach out to Prachi Ma'am on 8108187367.

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10.0 - 15.0 years

5 - 9 Lacs

Ahmedabad

Hybrid

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Lead zonal sales (Ayurveda, Allopathic, Veterinary), manage teams, clients, and growth targets. 5+ yrs exp, SAP CRM skills, hybrid Ahmedabad role. Strategic, ethical, and data-driven leadership.

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7.0 - 12.0 years

4 - 9 Lacs

Bhubaneswar, Kolkata

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Insurance Industry Hiring Training Manager with 7+ yrs in Insurance. Expertise in product training, soft skills, and team productivity. Responsible for designing and delivering impactful training to enhance performance across sales and support teams

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3.0 - 8.0 years

2 - 3 Lacs

Bengaluru

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Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly Training target Monitor team performance and provide regular coaching, feedback & training to drive improvements Min 1 year on paper as Trainer mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

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4.0 - 8.0 years

2 - 6 Lacs

Noida, Gurugram, Delhi / NCR

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Exp:- 4yrs --only from international bpo 2yrs on paper exp as process trainer Salary :- 6.5lpa Graduate 1 side cab NP :- 30 days max call n ping me on:8448760516 sonam.imaginators@gmail.com Required Candidate profile Skills :- Process trainer, TTT , TNI TNA, OJT INTERNATIONAL PROCESS Etc

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2.0 - 7.0 years

3 - 6 Lacs

Vapi

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Aga Khan Rural Support Programme (India) is looking for Trainers/Master Trainers to join our dynamic team and embark on a rewarding career journey Design training modules and deliver sessions Evaluate trainee performance and provide feedback Mentor new trainers and standardize practices Continuously update learning content

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13.0 - 18.0 years

22 - 27 Lacs

Bengaluru

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MAIN PURPOSE OF ROLE Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions. MAIN RESPONSIBILITIES Plans, develops, and implements technical product training programs for customers, and/or employees, and field support personnel. Technical training may include standard, repeatable modules, customized and new product modules. Obtains information from customer and technical organizations, engineering, software and product requirements to prepare training programs. Prepares lesson plans and training materials. Designs product demonstrations. Develops course content. Determines methodology. Coordinates the development of training aids. Conducts training sessions, product demonstrations, and develops criteria for evaluating effectiveness of training activities. May utilize trainers with technical expertise. May administer tests. Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to keep technical information up to date. May include military trainers. QUALIFICATIONS Education Education Level Associates Degree ( 13 years) Experience/Background Experience Details Minimum 7 years JOB FAMILY: Sales Support & Administration LOCATION: India > Bangalore : Thungs Tower t SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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1.0 - 3.0 years

3 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

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1.0 - 3.0 years

3 - 7 Lacs

Gurugram

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

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1.0 - 3.0 years

6 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance

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5.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SDET. Experience5-8 Years.

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8.0 - 10.0 years

3 - 6 Lacs

Kolkata

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Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience8-10 Years.

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1.0 - 3.0 years

3 - 7 Lacs

Gurugram

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

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2.0 - 4.0 years

3 - 6 Lacs

Chennai

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Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency

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0.0 - 3.0 years

2 - 3 Lacs

Mumbai, Nagpur, Chennai

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Job Title:Trainer Experience0-3 Years Location:Chennai, Mumbai, Nagpur, Chandigarh, Bengaluru. : Trainer Location - Chennai,Mumbai,Nagpur,Chandigarh

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4.0 - 7.0 years

14 - 17 Lacs

Hyderabad

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Key Responsibilities: Voice and Accent Training: Develop and deliver comprehensive training programs to improve voice clarity, accent neutralization, and communication skills. Conduct assessments to identify training needs and customize plans for individuals. Provide feedback and coaching to improve pronunciation, intonation, and speech fluency. Utilize various training methods, including workshops, one-on-one sessions, and audiovisual aids. Product Training: Develop training materials for new and existing products, focusing on operational functions and features. Conduct product training sessions to ensure employees understand product functionalities and benefits. Collaborate with product teams to stay updated on changes and updates. Provide ongoing support to ensure employees can effectively use products. Assessment and Feedback: Conduct regular assessments to evaluate training effectiveness. Provide constructive feedback to employees, highlighting areas for improvement. Monitor progress and adjust training plans as needed. Quality Assurance: Ensure adherence to quality standards in communication skills. Monitor customer interactions to identify areas for improvement. Implement quality assurance measures to maintain communication standards. Documentation and Reporting: Maintain accurate records of training sessions and assessments. Prepare regular reports on training effectiveness. Provide insights and recommendations for improvement. Qualifications and Skills: Bachelor's degree in Communication, Linguistics, Education, or related field. 4 to 7 years of experience as a Voice and Accent Trainer. Strong knowledge of phonetics, phonology, and language structures. Experience in designing and delivering product training programs. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and training software/tools. Certification in voice coaching or accent reduction is a plus. Additional Requirements: Flexibility to work in shifts and accommodate training schedules. Passion for continuous learning and self-improvement.

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0.0 - 5.0 years

0 - 2 Lacs

Patna

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SUMMARY Job Opening: SBI General Insurance Branch Office Executive Location: Nalanda/Banka/Muzaffarpur Salary: 13.5k monthly inhand Key Responsibilities: Assisting walk-in customers at branch office Communicating and explaining Health insurance to customers Establishing and maintaining relationships with key customers and stakeholders Identifying and pursuing new business opportunities Providing product training and demonstrations to customers Meeting and exceeding sales targets Collaborating with cross-functional teams to achieve business objectives Occasional client location visits for product information and deal closure Note: This is an in-house SBI branch office job, with occasional client location visits for product information and deal closure. Requirements Requirements: Age Criteria: 18 yrs-27 yrs Educational Qualification: Graduates (Tech, Non Tech Both), 3 yrs Diploma, B.Voc LLB/CA/Doctors/B.Ed/ Integrated Courses are not eligible Graduate Freshers and those with less than 1 year of experience can apply Good communication skills required Apprentices having contracts with other organizations are not eligible Both Male & Female can apply 6 days working with 1 rotational week off Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays

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3.0 - 7.0 years

3 - 6 Lacs

Pune, Mumbai (All Areas)

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Key Responsibility Area (KRA)Key ActivitiesKey Performance Indicators (KPIs)Expected Outcome 1. Sales Training Delivery Conduct regular in-person and virtual sales training sessions for store staff. - Ensure product knowledge, sales techniques, and customer engagement strategies are effectively taught.- No. of training sessions conducted. - % of staff trained. - Training feedback scores.Well-trained sales staff with improved knowledge and skills, leading to better customer interactions and increased sales. 2. Training Content Development Follow the Apple Content training as shared by ATT. Record all the Tranings to be delivered in the "Events" App. As provided by Apple. Per Quarter min 75 sessions to be delivered in order to maintain the Partner Trainer badge Uniformity in deliverance of training material across all stores and also to address local challenges and opportunities. 3. Performance Coaching Provide ongoing coaching to underperforming store staff. - Conduct one-on-one feedback sessions and monitor progress.Improvement in sales performance of coached staff. - Coaching effectiveness score.Boost in individual and team performance through targeted coaching. 4. Sales Performance Analysis Analyze regional sales data to identify training needs. - Use performance insights to tailor training sessions.% improvement in sales post-training. - Accuracy of training need identification.Data-driven training programs that address real performance gaps. 5. Product Launch Readiness Ensure staff is well-prepared for new product launches. - Deliver pre-launch training and ensure readiness.% of stores trained before launch. - Sales performance of new products.Successful product launches with minimal learning curve. 6. Compliance & Certification Ensure all staff completes mandatory training certifications. - Track and report training completion rates.%of staff certified. - Compliance rate. Total Champion/+ count, Candidate, Member, Seed ID creation as well. Fully compliant and certified sales staff. Will Provide Best Apple Customer Experience 7. Continuous Improvement Gather feedback from training sessions to improve content and delivery. Also to share the data with Apple as well - Stay updated on industry best practices.Training improvement score. - No. of new initiatives implemented.Continuous enhancement of training quality and relevance. 8. Regional Travel & Store Visits Visit stores regularly to conduct on-ground assessments. - Ensure consistency in refresher training across the region.No. of store visits. - % of staff engaged during visits.Sharing the Training Calendar weekly Increased engagement and alignment of staff across all stores.

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0.0 - 4.0 years

2 - 6 Lacs

Thane

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Job Description Title ITES Trainer Posting Date 14-04-2025 Location Thane, Mumbai, Noida, Machabollaram Job Type Active About The Job No description available

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3.0 - 8.0 years

6 - 9 Lacs

Solapur

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Job Purpose and Impact The Dairy Feed Sales Officer DFC will manage the Sangola territory in Maharashtra and support the team with face to face and remote selling to new and existing customers, selling directly or indirectly through various sales channels In this role, you will help assess customer needs and suggest appropriate products, services and solutions, Key Accountabilities Support sales representatives and channel partners, Process orders, Act as an informal resource for colleagues with less experience, Handle sales information, Draft and submit customer quotes, Provide product training and financing, Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff, Other duties as assigned, Qualifications Minimum Qualifications Graduation in any discipline, Minimum 2 years of experience in dairy feed sales in Maharashtra, Fluency in Marathi, Preferred Qualifications Years of experience: 2 3 years, Should have excellent connects with farmers in Maharashtra, Proven experience in business growth, geographic expansion, and profitability in the assigned territory, Strong experience of handling distributor sales specifically in rural areas, Disclaimer Protect yourself against recruitment fraud Cargill will not ask for money, processing fees, or bank information as a pre-condition of employment We are aware that unauthorized individuals may have posed as Cargill, recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms To ensure a job posting is legitimate, it must be listed on the Cargill /Careers website, Learn how to protect yourself from Recruitment Fraud,

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7.0 - 10.0 years

8 - 11 Lacs

Navi Mumbai, Ahmedabad

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Dear Candidate, Greetings from Axis Bank!!! We have urgent openings for Training Manager role on rolls with Axis Bank. Job Location - Navi Mumbai (Ghansoli) & Ahmedabad (Thaltej) Notice Period - 1 month or Immediate joiners are preferred. Job Details :- About Axis Virtual Centre: The Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: The Training Manager is primarily responsible for creation and execution of the overall Training strategies across all functions at their respective centers. The TM will also lead the department in recruiting, orientation and training of new trainers in order to ensure a high standard in the execution of duties. They will also act as mentor to key departmental personnel, assisting in the performance of duties upon request, ensuring the constant improvement of their skills, and essentially readying these personnel for the next level in lateral or vertical movements Key Responsibilities: Implement the Training solutions designed for product, process, soft skills and behavioral training at the center. Manage a team of Trainers to facilitate functional and behavorial training programs as per the prescribed delivery plan, with high delivery standards and ensure Employee Training Coverage as per defined levels. Design training modules and ensure implementation of Training Plans and various learning methods for the designated center (e.g. coaching, job-shadowing, online training). Identify training needs across all lines of business and align with the overall strategy of the Department. Conduct Training Need Analysis for the bottom Quartile agents and coach BQ team members to help and improve their performance Engage stakeholders through calendarized meetings and other forums to discuss training needs and arrive at action plans to improve knowledge levels , customer engagement skills to improve overall productivity, quality scores and customer experience ratings Support the Curriculum team in Content Creation. Design e-learning courses, workshops and instructor led trainings. Manage training initiatives through partner organizations as well as outsourced training partners. Measure and Calibrate training impact for select L and D intervention. Assess the success of development plans and help employees make the most of learning opportunities Monitor the teams productivity and adherence to laid down standard operating procedures with emphasis on quality and on-time delivery. Evaluate team’s effectiveness and take corrective actions. Prepare Training reports by collecting, analyzing and summarizing information and trends implementing corrective and preventive actions. Ensure availability of the required reports to each stakeholder Conducting regular assessments of personnel and create plans to improve functional and domain knowledge across roles Create employee engagement strategy that enables higher performance and to manage and control attrition through effective employee engagement activities Ensure the required support is available to the frontline resources in the absence of their managers or otherwise. Manage and participate in projects involving communication initiatives, system or product enhancements, root cause analysis, and workflow redesign Qualifications: Optimal qualification for success on the job is: Graduation from a recognized institute 7-10 years of relevant work experience. Banking Industry exposure desirable. Should have managed L and D initiatives for at least 3-4 years with good training delivery skills. Awareness of Product, Process training in the Financial Services Industry highly preferred Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge Retail Banking domain knowledge Understanding of Financial products, the environment, markets etc. Understanding of Outbound call center operations / virtual relationship management Familiarity with e-learning platforms and practices Skills MS Office skills Excellent communication skills – verbal and written communication Interpersonal skills Training Delivery Skills Planning, decision making and prioritization skills Abilities Ability to work under pressure and/or in unstructured environment Dealing with complexity / Ambiguity Interested candidates can share their resume on suprita.pawar@axisbank.com. Regards, Suprita Pawar Axis Bank HR Team

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Exploring Product Training Jobs in India

The product training job market in India is thriving, with numerous opportunities for individuals looking to kickstart or advance their careers in this field. Product training professionals play a crucial role in ensuring that employees and customers understand how to effectively use a company's products or services. From conducting training sessions to creating educational materials, these professionals are essential in driving product adoption and customer satisfaction.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for product training professionals in India varies based on experience and location. Entry-level positions typically start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the product training field, career progression often follows a path from Associate Trainer to Senior Trainer, then Training Manager, and finally, Training Director. Each role comes with increased responsibilities, leadership opportunities, and potential for higher compensation.

Related Skills

In addition to product training expertise, professionals in this field often benefit from having skills such as instructional design, e-learning development, public speaking, and project management. Strong communication skills and the ability to adapt training methods to different audiences are also highly valued.

Interview Questions

  • What experience do you have in delivering product training sessions? (basic)
  • How do you assess the effectiveness of a training program? (medium)
  • Can you walk us through a successful product training initiative you led in the past? (medium)
  • How do you stay updated on industry trends and product changes to ensure accurate training content? (basic)
  • Describe a challenging training situation you encountered and how you resolved it. (medium)
  • How do you tailor training programs for different learning styles? (medium)
  • What metrics do you use to measure the success of a training program? (medium)
  • How do you handle resistance or pushback from trainees during a training session? (medium)
  • Have you ever had to adapt a training program on the fly? If so, how did you handle it? (medium)
  • What tools or technologies do you use to deliver virtual training sessions? (basic)
  • How do you ensure that training content is engaging and interactive for participants? (medium)
  • What strategies do you use to ensure knowledge retention after a training session? (medium)
  • Can you provide an example of a time when you had to train a diverse group of learners? (medium)
  • How do you prioritize training topics when developing a new program? (basic)
  • What is your approach to incorporating feedback from trainees into future training sessions? (medium)
  • How do you handle a situation where a trainee is struggling to grasp a concept during a training session? (medium)
  • What role do assessments play in your training programs? (medium)
  • How do you ensure that training materials are up-to-date and relevant? (basic)
  • Describe a time when you had to train a group on a new product with a tight deadline. How did you manage it? (medium)
  • How do you maintain engagement during virtual training sessions? (medium)
  • What strategies do you use to make training sessions memorable and impactful? (medium)
  • How do you approach training employees with varying levels of experience? (medium)
  • Can you share a training success story that you are particularly proud of? (medium)
  • How do you handle confidential or sensitive information during a training session? (basic)

Closing Remark

As you explore opportunities in the product training field in India, remember to showcase your expertise, adaptability, and passion for helping others learn. By preparing thoroughly and approaching interviews with confidence, you can position yourself for success in this rewarding career path. Good luck!

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