478 Product Training Jobs - Page 18

About Keka: Keka isnt just an HR platform. Were a movement. For 8 years, weve been quietly revolutionizing the way companies treat their people by building an employee-centric platform loved by over 8,500 businesses worldwide. Why? Because our passion and customer love are contagious. We thrive on open communication, learning from failures, and pushing boundaries. This culture of innovation empowers everyone, regardless of role, to contribute to Kekas success. In November 2022, that dedication paid off: we secured Indias largest Series A SaaS funding, a whopping $57 million from WestBridge Capital. Now, were poised for explosive growth, and we need you to help us tell our story and lead our marketing team to the next level. About the role : A Product Marketing Manager at Keka shapes how we communicate the value of our comprehensive HRMS platform globally. Youll translate Kekas innovative capabilities into powerful stories that inspire HR leaders to transform their workforce management. Partnering across product, sales, demand generation, and customer success teams, youll develop compelling narratives and tools that demonstrate why Keka is the preferred HRMS platform for growing businesses worldwide. Youll analyze market trends, competitor offerings, and customer feedback to develop positioning that differentiates Kekas comprehensive approach. Success means seeing your messaging drive revenue growth through faster sales cycles, higher win rates, and increased platform adoption across our global customer base. Strategic Product Marketing Develop a compelling, educational, and brand-aligned narrative. Utilize this foundational story to drive marketing assets that resonate, including our website, product pages, and more. Craft and implement product positioning and go-to-market strategies that differentiate our offerings Develop targeted value propositions and messaging frameworks for key market segments Design and execute strategic marketing plans tied to revenue objectives Content Development & Sales Enablement Lead creation of high-impact sales collateral including presentation decks, case studies, and whitepapers Design and deliver comprehensive product training programs for sales teams Create strategic sales tools including competitive analysis and objection handling guides Market & Customer Intelligence Lead competitive analysis and maintain detailed market insights Conduct win-loss analyses to optimize sales effectiveness Research and analyze market trends to identify growth opportunities Gather and synthesize customer feedback to inform product and marketing decisions Cross-Functional Leadership Build strong partnerships with Product, Sales, and Customer Success teams Provide strategic support for key customer relationships and quarterly business reviews Ensure consistent messaging and go-to-market execution across all channels Professional Requirements 5+ years product marketing experience in Global SaaS (HR tech is a plus) Proven track record driving revenue through strategic marketing initiatives Master storyteller with exceptional positioning and GTM execution Strong analytical mindset for data-driven campaign optimization Outstanding communicator and presenter, especially in B2B sales contexts Self-motivated collaborator who thrives in fast-paced environments

Technical liaison between customers and internal teams, Lead and Monitor the onboarding process for new clients, technical training and documentation We are seeking a proactive and customer-focused Technical Account Manager to act as the primary technical liaison between our clients and internal teams. This role involves managing the onboarding process, delivering technical training, and ensuring client success through continuous support and documentation. Key Responsibilities: Serve as the technical point of contact for assigned client accounts Lead and monitor the onboarding process for new clients to ensure a smooth transition Provide product training, technical guidance, and best practices to clients Create and maintain technical documentation, user guides, and knowledge bases Collaborate with internal product, support, and engineering teams to resolve client issues Build strong client relationships and ensure high levels of satisfaction and retention Qualification - Bachelors degree in Computer Science, Information Technology, or a related field.

Role & responsibilities Strong knowledge and exposure of MFI procedures and policies. Ensure that employees are trained in the required skills to complete their work tasks both efficiently and effectively, which will further lead to achieving business objectives. Conduct Orientation & Functional Induction training and certification of candidates during induction period. Schedule periodic training sessions for employees in respective States. Schedule periodic training sessions for employees in respective States. Conduct virtual/physical training for employees in SFO, CRE and RO roles. Monitor training material and Business updates to make amendments to the manual to ensure they are effective and up to date. Ensure that the Field team is updated with the required skills to deal with client interactions on a daily basis. Ensure that the Field team is updated with the required skills for addressing client grievances and concerns. Ensure employee effective learnings through periodic interventions and assessments. Responsible for the upkeep of training centres and guest house Preferred candidate profile Ability to analyze data and to prepare accurate reports in a timely manner. Open to travel in rural interiors, roughly 8-10 days a month. Strong skill of making MIS Reports (MS Excel) and power point presentations

Optometry Regional Trainer - Job Description Job Summary: The Field Trainer is responsible for delivering hands-on training and development programs to employees in the field. This role ensures that team members are equipped with the necessary skills and knowledge to perform their roles effectively. The Field Trainer will conduct training sessions, evaluate performance, and provide ongoing support to improve productivity and efficiency. Key Responsibilities:1. Training Delivery: Deliver engaging in-field training sessions, workshops, and one-on-one coaching. Conduct structured training programs on refraction, dispensing techniques, and optical technical processes. Train retail staff on the fundamentals of lenses, frames, and prescription interpretation. Facilitate hands-on workshops, role-plays, and real-time case studies to enhance learning. Incorporate the latest training methodologies and innovative team-building activities. 2. Customer Experience Training: Educate staff on delivering an exceptional customer journey, from store entry to final purchase. Conduct training on effective communication, personalized consultations, and handling customer queries. Teach best practices for conducting eye tests with accuracy and efficiency. Ensure all team members comply with company policies, procedures, and best practices. 3. Performance Monitoring & Feedback: Regularly visit retail stores to assess training effectiveness and staff performance. Conduct mock sessions and quality audits as training interventions. Provide timely feedback and actionable insights to improve staff skills. Develop assessments to measure knowledge retention and practical application. Collaborate with managers to identify training needs and skill gaps. 4. Content Development & Upgradation: Design and maintain training modules, presentations, and manuals based on evolving learning needs. Stay updated with the latest industry trends and incorporate best practices into training programs. Create engaging training materials, including videos, quizzes, and interactive content. Monitor training effectiveness and recommend enhancements for continuous improvement. 5. Continuous Improvement: Gather feedback from trainees to enhance training effectiveness. Identify skill gaps and customize training programs accordingly. Foster a learning culture within the organization by encouraging self-learning and skill enhancement. Stay updated on industry trends, tools, and techniques to enhance training programs. Travel to various locations to conduct training as needed. Qualifications & Skills: Preferably Bachelor's/master's in optometry. Strong presentation and communication skills. Ability to adapt training methods to different learning styles. Excellent organizational and time-management skills. Proficiency in Microsoft Office and e-learning platforms. Willingness to travel extensively. By implementing this structured training approach, Vision Express retail staff will be equipped with the necessary skills and knowledge to provide exceptional service, ensuring a seamless customer experience and improved sales performance.

Role & responsibilities Planning, scheduling and executing Process Specific Training, Product & skill based Training for an Existing and New Hire (Sales Finance executives and branch staff). Coordinate and execute Induction programs for Newly Joined staffs across all the branches Evaluate the Process & Product knowledge test through online module. Take initiative like e-Learning. Provide tool to improve efficiency of individuals Scrutiny of new recruit profile and conduct evaluation tests for them before selection Collect & Publish industry fraud cases and make branch staff aware about possible lapses which lead to serious loss Circulate knowledge series and conduct surprise online/SMS/telephonic test Prepare sales tool for Sales team. Conduct sessions to improve productivity of sales officers Provide system training to new and existing staff Suggest process and product improvement ideas Initiated an employee engagement program. Highlight star performers Ensure closure of audit remarks Preferred candidate profile Graduates with 5 years of relevant experience as trainer in sales finance business Excellent written and verbal communications and pleasing personality Willingness to travel extensively

Long Description Collate field force training requirements identified through training needs analysis. Formulate a training framework, training plan, and road map for different levels (ME’s & AM’s)with clear objectives and KPIs for structured and integrated development of the field force. Organize and deliver field force training programs interactively and timely. Collaborate with Business unit to develop product refresh training, handling objections, presentations for current and new brands/indication launches. Reinforce the application of skills by participating in field activities, coaching, team role-play, and presentations. Provide in-field training support for Sales team in alignment with Organizational priorities. Run annual field force skills assessments, disease/product knowledge assessments, and generate insight reports incorporating performance against benchmarks and required remedial actions through Digital tools (SMART WINNR). Conduct or participate in other departmental training programs where appropriate, such as the Trainee Program. Prepare Field forces for current and future field related challenges through Proactive approach. Develop internal team members through structured Individual Development Plans (IDPs). Competencies Innovation & Creativity Process Excellence Collaboration Customer Centricity Developing Talent Strategic Agility Stakeholder Management Result Orientation Education Post Graduation in Business Management Graduation in Pharmacy Work Experience Minimum 5-10 years of Pharma Sales Training

Job Summary: We are seeking a dynamic and experienced BPO Trainer to design, deliver, and continuously improve training programs for our customer service and/or technical support teams. The ideal candidate will have a strong grasp of BPO operations, excellent communication skills, and a passion for coaching and development. Key Responsibilities: Conduct new hire orientation and process/product training. Deliver soft skills, communication, and customer service training. Monitor and evaluate training effectiveness using assessments and feedback. Collaborate with operations and quality teams to identify performance gaps. Provide floor support, nesting support, and on-the-job coaching. Create and update training materials, modules, and documentation. Maintain training reports, attendance records, and performance tracking. Assist in the development and implementation of continuous learning programs. Stay updated with client processes, tools, and industry best practices. Qualifications: Bachelors degree preferred. Minimum 2 years of training experience in a BPO setup (voice/non-voice). Strong knowledge of customer service principles and BPO processes. Excellent verbal and written communication skills. Ability to manage classroom dynamics and engage adult learners. Proficiency in MS Office (Word, PowerPoint, Excel). Experience with LMS or e-learning tools is a plus.

Requirement for L&D Trainer in Noida Trainer Should have exp in Corporate, working on L&D with HR Department Work from Office Min 4 Year exp is required in L&D Training Shift Timing-: 11:30 AM-8 PM or 1:30 PM-10 PM Call@9953262467 / 9205503253 Required Candidate profile Salary upto 11 LPA Excellent Communication Skills Experience of L&D Training for a Fintech or Investment Banking Industry is preferred email to deepak.sharma@shadowplacements.com

Trainer Graduate (Mandatory), Preferably Six sigma Certified Skills: - Minimum 5+ years of Quality role experience at Banking or BFSI contact centre. - Strong experience in designing and delivering training programs, preferably in a banking or financial services environment. - Excellent verbal and written communication skills to effectively convey information and engage trainees. - Ability to present training materials clearly and engagingly to diverse audiences. - Knowledge of instructional design principles and best practices for creating effective training content. & modules. - Familiarity with training tools, e-learning platforms, and contact centre technologies. - Ability to analyse training needs, evaluate program effectiveness, and make data-driven decisions. Job Role: - Develop and design training programs and materials that cover banking products, services, customer service skills, and compliance requirements. - Create engaging and informative training content, including presentations, manuals, and interactive exercises. - Regularly update training materials and programs based on feedback, changes in banking regulations, and industry best practices. - Conduct orientation sessions for new hires to introduce them to the organizations culture, values, and operational procedures. - Provide comprehensive training on banking products, customer service protocols, and contact centre systems. - Evaluate the performance and understanding of new hires through assessments, quizzes, and practical exercises. - Organize and deliver refresher training sessions to keep current employees updated on new products, services, and procedures. - Identify skill gaps and provide targeted training to address areas for improvement and enhance employee performance. - Offer one-on-one coaching and support to employees to help them apply training concepts effectively in their roles. - Monitor and assess the effectiveness of training programs through feedback, performance metrics, and employee evaluations. - Gather feedback from trainees and team leaders to continually refine and improve training programs. - Ensure that training programs cover all relevant regulatory and compliance requirements for the banking industry.

Roles and Responsibilities Develop and execute product strategies to drive business growth, focusing on new product launches, brand extensions, and portfolio management. Collaborate with cross-functional teams to ensure successful product launches by planning marketing activities, training sales forces, and managing promotional campaigns. Manage relationships with key stakeholders including customers, partners, and internal teams to identify opportunities for growth and resolve issues. Analyze market trends and competitor activity to inform product decisions and stay ahead of the competition. Ensure compliance with regulatory requirements throughout the product lifecycle from development through post-market surveillance. Desired Candidate Profile 7-12 years of experience in pharmaceutical industry with a degree in B.Pharma (Any Specialization) or B.Sc (Any Specialization) or B.Tech(Biotechnology). Proven track record of successfully launching products or driving revenue growth through innovative thinking. Strong understanding of healthcare regulations such as FDA guidelines; ability to navigate complex regulatory environments effectively. Excellent communication skills; ability to build strong relationships internally & externally at all levels. Interested Candidates can share their CV at - Mohit.yadav@lifecell.in

We are looking for a creative and detail-oriented Product Trainer to join our team. As a Product Trainer, you will help our usersinternal teams, clients, and partnersunderstand how to use our products effectively. You will be responsible for delivering training sessions and producing high-quality product documentation and training videos. Key Responsibilities: Understand the features, workflows, and use cases of our products. Create user-friendly product training documents, including manuals, how-to guides, SOPs, and quick reference sheets. Produce engaging product training videos, screen recordings, and visual walkthroughs. Conduct live or recorded training sessions for new employees, customers, and partners. Work closely with Product, Support, and Customer Success teams to stay updated on product updates. Collect and incorporate feedback to improve training content and delivery. Maintain and organize training assets in shared repositories or LMS platforms. Qualifications: Bachelors degree in any discipline ( preferably in Science , Education, Communication, Business, or Technology). 0-2 years of experience in product training, instructional design, content creation, or a related role. Strong communication and presentation skills. Ability to explain technical concepts in simple, user-friendly language. Familiarity with tools like PowerPoint, Google Slides, Canva, or similar. Willingness to learn video creation/editing tools. Detail-oriented, organized, and a team player.

Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IID’s o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Max Life products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and soft skills perspective Analyze knowledge gaps with SMEs and QAs Review and improve training content. Create and implement client and internal reporting systems, as well as procedures for day-to-day operations and performance monitoring Support production associates on a real-time basis Collate chats for future reference Perform a monthly Training Needs Analysis (TNA) to pinpoint issues and fill in any gaps Conduct tests/assessments before and after the training interventions Participate in calibration meetings (internal and external) Develop action plans for the bottom quartile and ensure that they move up the learning curve by means of special coaching/ conducting refresher training Broadcast the updates to the floor Conduct small group training sessions Conduct chat readout sessions for the associates Recommend corrective and refresher courses to be assigned based on associates performance on the floor Participate in weekly business reviews and provide input as asked for Roll out knowledge checks once a month Communicate with clients via emails and conference calls on a daily or weekly basis to review and address training concerns and introduce new policies and procedures As Product Trainer, You Have Minimum Educational Requirement High School graduate Minimum of one year's worth of process training experience or equivalent teaching/coaching experience Experience in the markets, customer service, and sales Exceptional time management, organizational, and prioritization skills to complete work promptly Expert-level communication skills Experience in graphic design, content writing or editing, or a related field in a different industry, as an advantage. Proficiency with Microsoft Office and Google Suite (Sheets, Slides, Docs, and Drive) is necessary. Proven analytical abilities to assess performance and pinpoint areas that need improvement in order to meet project requirements The ability to successfully work across cross-functional teams A positive work ethic and commitment to achieve the best possible outcomes The passion to be a role model that exemplifies our 10 Things (cultural values) Ability to assess the “big picture” and draw connections between inputs and outputs leadership qualities such as critical thinking and problem-solving to aid in overcoming difficult situations A keen eye for detail, the ability to multitask, and strong analytical skills Please share updated CV at anusha.kambapu@Intouchcx.com

We are hiring Manager- Training & Development. Interested candidates can share their CV at minu.rana@sita.in or 9654425677 Job Location: Gurgaon Job Description: Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results - Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. Must be Open for Travel to Different locations (PAN India)

* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata and Lucknow only not for Delhi/NCR and Bangalore neither Hyderabad..Apply those who can relocate in Kolkata either Lucknow Perks and benefits Fix Salary + lucrative Incentives

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Develop and maintain relationships with stakeholders to identify training needs and develop solutions. Design and deliver process training, soft skills training, product training, and team handling sessions for clients. Conduct training analysis to measure program effectiveness and provide recommendations for improvement. Collaborate with cross-functional teams to integrate training into organizational processes. Desired Candidate Profile 5-10 years of experience in BPO/Call Centre industry or similar field. Strong understanding of TNA (Training Needs Analysis), TTT (Train the Trainer), OJT (On-the-job Training), TNI (Training Need Identification). Excellent communication skills with ability to handle diverse groups effectively. Interested candidate can apply at puja.vishwakarma@startek.com

Greetings from Ienergizer Urgent hiring for Process Trainer role at IEnergizer Noida Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Salary upto 45K 6 Days environment Work From Office Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR VANSHIKA KAKKAR on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 60 A-37, Sector - 60 Noida, Gate number 2 Looking forward to welcoming passionate trainers to our team. Warm regards, Vanshika Kakkar Team Leader - HR

Hiring for Supervisor Training & Quality International Voice Process Leading BPO in Bangalore Require minimum 1 year experience as Team leader Training in BPO Must have handled team of process Trainers Must have Experience in Quality Domain CTC UPTO 8.5LPA Shifts 24*7 Role and Key Responsibilities: • Critical Thinking: Apply analytical skills to evaluate complex problems, identify root causes, and develop effective solutions • Testing New Automation/Features: Execute and plan for new automation tools and features. Ensure thorough testing to validate functionality, performance, and reliability • Recommendation Generation: Analyze test results and user feedback to generate actionable recommendations for product enhancement. Collaborate with cross-functional teams to implement improvement • Overall implementation, planning and improvement of the Transactional Quality framework • Set up, improve, drive and streamline monitoring, feedback & other internal processes related to Training and Transactional Quality • Drive Idea generation/recommendation process and share ideas with the client • Create new processes/initiatives based on the client requirements and drive in collaboration with different functions • Introduce metrics to monitor quality and report to the management on improvements necessary to meet customer and industry standards • Responsible for leading, motivating and supervising the team of Quality Analysts assigned • As an ongoing practice, monitor & conduct deep dive analysis on areas of opportunities within the account and implement corrective actions, to help achieve desired results • To identify root causes of variances in metrics (if any) • Reduce TQ-BQ variance on different input/output metrics • Propose corrective/improvement solutions based on facts and data and implement and monitor improvement projects in the process • Collect Data, perform analysis and RCA on metrics and publish reports accordingly • Understand client needs on the Quality and process changes and ensure that the team is aware of them • Focus on identification and highlight any/all compliance defects and recommend training or other action plan • Ensure consistency through calibration of Quality scores with the client scores through effective interactions with the client Quality team • Ownership of compliance, data security and risk assessment for the process - highlight noncompliance in time to avoid surprises or before reported by external sources Desired Skills • Excellent communication skills - verbal and written • Proficient with Feedback skills • Proficient with soft skills training - customer / phone/Chat/Email skills • Must have the ability to work under pressure &; in an unstructured environment • Should be solution-oriented • The applicant should be Proficient with MS office (PowerPoint, Excel, Word) & Google Suite • Good People Management Skills • Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with no fixed week offs and 5 days working environment • Willing to work in a voice and non-voice process • Must have analytical abilities to analyze data, trends from effectiveness surveys • Ability to observe, analyze and give constructive feedback • Analytical, logical, reasoning &numerical ability • Good knowledge of the Quality Domain • Extremely good verbal & written communication skills in English • Process orientation & structured thinking • Six Sigma essentials • Strong Customer Service orientation • YB/GB certified preferred Qualification: Graduation Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Should have experience in handling Insurance portfolios with an Outbound experience Must be good with written and spoken English Ability to handle multiple LoBs Should have experience in handling NH batches .

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Achieve sales target as per ABP and debtors management Handling the existing Channels & Appointing new channels or new accounts and hand hold those accounts to generate constant business Develop relationship with Architects,Consultants & PMC to get more business To monitor stocks regularly at company warehouses. Monitor Competition , provide information to the reporting manager and discuss to arrive at suitable action. Sales Product training to the channel partners Focus on enhancing the share of business from Channel / Customers / Influencers Accurate sales forecasting Key Responsibilities: Ducted ,VRF & chiller Knowlegde Short Info Posted: 0 day(s) ago Location: Lucknow Qualifications: B tech Mechanical Experience: 4 Years - 0 Months To 7 Years - 0 Months

Achieve sales target as per ABP and debitors management Handling the existing Channels & Appointing new channels or new accounts and hand hold those accounts to generate constant business Develop relationship with Architects,Consultants & PMC to get more business To monitor stocks regularly at company warehouses. Monitor Competition , provide information to the reporting manager and discuss to arrive at suitable action. Sales Product training to the channel partners Focus on enhancing the share of business from Channel / Customers / Influencers Accurate sales forecasting Key Responsibilities: Short Info Posted: 0 day(s) ago Location: Bengaluru Qualifications: BE Experience: 8 Years - 0 Months To 12 Years - 0 Months

The incumbent will be responsible for developing and implementing a comprehensive learning strategy that enhances the knowledge, skills, and capabilities of the sales force. This role requires a blend of strategic thinking, instructional design, digital innovation, and strong facilitation skills to drive business growth by improving field force effectiveness. The incumbent will work closely with Sales, Marketing, Medical Affairs, and HR teams to ensure training programs align with business goals and regulatory requirements. The role demands a proactive approach to capability building, leadership development, and digital learning adoption along with great facilitation skills. Key Responsibilities: 1. Training Strategy & Design Develop and execute a national training strategy aligned with business objectives and sales force needs. Design and implement blended learning solutions, incorporating classroom training, virtual sessions, e-learning, and field coaching. Integrate pharma sales analytics into training programs to help teams make data-driven decisions. 2. Sales & Product Training Conduct comprehensive product training covering pharmacology, disease areas, and competitor benchmarking. Design scenario-based learning and case studies to improve clinical conversations with Healthcare Professionals (HCPs). Train sales teams on objection handling, scientific detailing, and HCP engagement strategies. Develop and update therapy-based selling programs to enhance disease-focused engagement. Ensure sales teams are well-versed in RCPA (Retail Counter Prescription Audit) and can use it effectively for doctor conversion. 3. Leadership Development & Coaching Design and implement Leadership Development Programs for First-Line Managers (FLMs) and Second-Line Managers (SLMs). Coach sales managers on team leadership, business acumen, and strategic execution. Develop and deploy coaching interventions to strengthen field effectiveness. 4. Digital Learning & Innovation Implement LMS (Learning Management System) tracking to monitor learning engagement and completion. Drive adoption of virtual reality (VR) and augmented reality (AR) for immersive sales training. Leverage podcasts, webinars, and mobile learning apps to provide continuous learning opportunities. 5. Field Coaching & On-the-Job Training Conduct joint fieldwork sessions with MRs and managers to provide real-time coaching. Implement structured Day in the Field’ programs to bridge the gap between training and execution. Develop an on-the-job training playbook for managers to enhance real-world selling skills. 6. Training Effectiveness & Impact Measurement Implement Kirkpatrick’s model to measure training effectiveness at multiple levels. Track post-training performance improvements in sales metrics, customer engagement, and compliance adherence. Develop feedback mechanisms to continuously improve training content and delivery. Prepare monthly and quarterly reports for leadership, highlighting training ROI. 7. Stakeholder Collaboration & Business Alignment Work closely with Sales, Marketing, and Medical Affairs to align training with business goals. Partner with HR to integrate training initiatives into performance management and career development. Engage with external consultants, industry experts, and academic institutions for best-in-class learning solutions. Organize national and regional sales training conferences to reinforce learning and motivation. Qualifications & Experience: Education: Bachelors in pharmacy, Life Sciences, or Business; MBA preferred. Experience: 8+ years in pharmaceutical sales and training, with at least 5 years in a training role. 8 – 12 years Experience in leading large-scale training programs and sales capability development. Exposure to digital learning tools and modern instructional design techniques. Certifications (Preferred): Instructional Design, Facilitation, Coaching, or Leadership Development certifications. Experience with Gagne’s Nine Events of Instruction is an added advantage. Train the Trainer, Certification in Facilitation, Diploma in Training and Development.

Description External Job Description Business objectives •  Identify, index and review market potential for Admixtures products in Project Sales •  Create a pipeline of projects Pvt and Govt and RMCs for admixture sales •  Generate leads through direct project site visits and various stakeholders like Project Sales Officers, Applicators and Dealers •  Coordinate with Concrete Technologist to conduct trials in time or troubleshoot issues on sites •  Commercial negotiations with decision makers to clinch orders •  Focus on product mix and ensure product addition in Basic Order Quantity BOQ of the site •  Coordinate with supply chain to ensure timely delivery on site •  Ensuring timely collection of payments from distributor Technical Assistance •  Provide technical assistance pre and post sales at the project sites related to Admixtures products •  Undertake on-site sampling through the Concrete Technologist for Admixtures products to build customer confidence Market Development •  Detailed competition mapping and awareness of their progress on a site to site basis •  Identify and engage with set of medium to large RMCs, consultants etc for the purpose of market expansion and upgradation •  Build long term relationship with the identified set of stakeholders through regular product training and on-site assistance •  Brief about products and systems with Specifiers and Consultants to generate business Training •  Identify and support RMCs and clients on practical application of Admixture products at regular intervals •  Coordinate with Marketing function to send out collaterals and relevant training material to the Applicators Market Intelligence •  Assist Marketing function in conducting product trials and building inferences on APL product strength vis-a-vis products in the market •  Identify non-APL business stakeholders and take measures to convert to APL account through product demonstration initiatives •  Integrate with Research and Technology function for new product development based on feedback of product trends in the market •  Value Target for Admixtures Products in Project Sales •  Minimum product level value targets •  Stakeholder level value targets •  Product training plan compliance

To audit and review current presales process and establish a well-defined process. To audit presales calls and observe interactions with customers to assess quality and monitor the adherence of processes set. To coach individuals on a regular basis; providing specific guidance thus improving individual and team s performance. Conduct sales calls audit and identify areas of improvement and provide training. To analyze sales & customer service specific training need, develop relevant content & ensure effective training delivery of the same. To conduct training for new and current associates and develop precise and individualized training plans for underperforming staff. To observe sales encounters and CRM interactions with customers and determine the training needs for individuals and team. To do sales perspective competitor analysis; study the difference in product and customer service aspects. To create competitor awareness in the sales team and educate on product advantages. To deliver product training on a regular basis reiterating value based selling practices. To coordinate with respective customer facing departments for preparation of product training content. Provide regular updates on current market trends, customer requirements and government norms to respective stakeholders. To ideate and provide consistent learning through various alternate means (video-based learning, case studies, etc.) To participate in review meetings and provide inputs on strengths and areas of improvements.