Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team
Partner Acquisition Develop partner networks by tie-ups with local tie ups with smaller travel agents to increase penetration and therefore sales. Recommend innovative campaign/s to kick start business and drive the desired result. Meeting Agents by way of Open house/one on one meeting and hand holding the team during the process of recruitment. Relationship management Support existing Tie-ups by recommending focus areas to maximize revenue generated for Bajaj General Insurance Limited Organize structured periodic meeting to resolve service related issues and escalations. Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely. Operations management Organize meetings within/with the team/s to understand challenges faced in terms of conversion at agents and provide solutions.
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines Mandatory Skills: Industry Understanding & Competitive Awareness; Banking Product Knowledge; Customer Relations; Sales Execution Desirable Skills: 1. Good communication skills. 2. Flexible & adaptable to change. 3. Well versed with MS Office. 4. Should have good analytical and problem-solving skills.
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
1. Risk Assessment and Underwriting Review technical proposals received from various retail and corporate customers so as to ensure risk undertaken is as per guidelines. Evaluate proposal thoroughly considering past claims/cases and assess conformance with the set underwriting guidelines; seek more information on proposals, customers, if required. Conduct 360 degree review of risks along with any associated loss ratio; set standard terms and conditions for the proposal Arrive at the quotes; discuss the same with the superior, if required; provide clarifications to the customer / relationship manager / intermediary , if required Scrutinize the proposals received and assess adherence to the norms, guidelines and if the premium considered is correct and accounts for associated risk; share the information with the National Head, if there is a deviation Review and revise Underwriting guidelines and SOPs, on an annual basis. 2. Premium Growth and Audits Visit the locations and meet major IMDs; understand problem areas and issues / concerns Provide guidance, if required and resolve any issues / concerns from IMDs Clarify organization guidelines, premium calculation and probable risks which should be accounted for when arriving at the premium rates for policy issuances; share business understanding, past cases and spread awareness within the team on risk assessment and mitigation Conduct sample audits across the zones to check for non-adherence to company guidelines; seek clarifications from the team and draft the report; share the report with the National Head Face internal and external (IRDA) audit while ensuring all audit requirements are fulfilled in a timely and effective manner. Take corrective actions in collaboration with as per audit findings. 3. Projects / Special Initiatives Take up special projects / initiatives to strengthen the organizational processes, systems and governance systems. Collaborate with different teams to provide them the perspective from the technical (underwriting) perspective including challenges faced real-time with agents / IMDs; provide inputs on improving functionality as well reduce workload in repetitive tasks Collaborate with Product Development Team for new product filing and revisions in existing products for the LOB. Work with teams to ensure all underwriting guidelines / norms / calculators are properly built-in; conduct simulations across test cases and ensure that everything is in line with the set expectations Present the new (or modified) functionality to the relevant stakeholders; seek feedback and incorporate the same to strengthen the system for users Drive implementation or launch of the new functionality (or modified) / system and ensure a streamlined deployment; provide training to underwriting teams / IMDs on utilizing the same to deliver business for the organization 4. Product Training Drive implementation of various training efforts in case of new / existing product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner Training Content Development for various training programs to be conducted internally and externally. 5. Data Analysis Analyze the growth achieved across zones and whether the loss ratio is controlled across zones Identify areas requiring special attention Chart out insights from the data Share the analysis report with the National Head and other relevant stakeholders regularly 6. Reinsurance and Co-insurance for Liability LOB Arrange Facultative Reinsurance to maximize the business while ensuring effective risk transfer. Also, ensure complete, compliant & timely risk placements through RI brokers and Reinsurers. Ensure timely Reinsurance Bordereau submission, so as to be compliant with Treaty Guidelines. Maintain Single Risk Report as per guidelines stated by the Treaty Leader ( compliance ). 7. Claims Review Prepare reports for specific complex claims so as to enable Claims to take the right decision wrt Claims Payment. Interested candidates can share their updated resume at nada.khan@bajajgeneral.com
1. New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition from Bajaj 2. Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition. Continuously engage with the clients by organizing Wellness activities as part of value add. 3. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote Preparation of business reports as per requirement for Management reporting on clients and the market. Interested candidates can share their updated profile at nada.khan@bajajgeneral.com
1. New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition from Bajaj 2. Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition. Continuously engage with the clients by organizing Wellness activities as part of value add. 3. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote Preparation of business reports as per requirement for Management reporting on clients and the market. Interested candidates can share their updated profile at nada.khan@bajajgeneral.com
Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance & validate the submissions against shared triggers Success in claim investigation based upon strong medical & legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment & Training & Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Vendor Payment Reconciliation
Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channels strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channels strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner
PDA reconciliations Training & inductions. Co-ordinating Audits. Handling refund processing. Cover note Management. HO Requirement and Mail Reverts. Walk-in register maintece. Deficiency Follow-up. QC and POZ Daily. Portal Issues Coordination. System Slowness Tracking. Agri Policy Servicing. Rights Management. Web ID creation. Temp Receipt. Agency Licensing. Pre Policy Follow-up. NCB Recovery Letter. Endorsements. PDA reconciliation. TR Approvals. IT Calls and Bugs Requirement. Ensure Timely Dispatch and Archivals. Daily premium balancing and verification. MSO co-ordination & visit. Reconciliation of Floats & Temporary receipts. Weekly meeting with marketing team/partners. Online Payments. BG Recovery. BASS Attendance. Archival. Inter department co-ordination and Stakeholder Engagement. PIS Generation. Maintaining & signing Daily Premium Cash register. Following with Proc. Mandatory Skills: Good interpersonal skills and communication skills; MIS Reports Desirable Skills: - 1. Good communication skills. 2. Flexible & adaptable to change. 3. Well versed with MS Office. 4. Should have good analytical and problem-solving skills. 5. Should be aware of the Local language.
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Business Planning and Execution Provide inputs and participate in creation of business plan to ensure realistic targets are set for the zone Drive business performance of East zone in alignment with business plan of Emerging Relationships vertical to deliver defined business targets for zone Develop and implement action plans for increasing the intermediaries wallet share with BAGIC while maintaining profitability of business Provide training to enhance technical capabilities of team to ensure they are equipped to address concerns/ requirements of intermediaries Design and implement innovative sales campaigns/ lucrative offers in consultation with superior to increase number of customers converted to meet defined revenue targets Create and implement business plan to ensure an increase in the no of IMD activation count by 30% Intermediaries management Support intermediaries by recommending focus areas such as fresh health business/ target segments and guide them to maximize revenue generated for Bajaj General Insurance Ltd Run campaigns/ trainings for intermediaries in own zone to develop their knowledge and enhance their sales capabilities Identify new and profitable intermediaries in own zone which don t do business with Bajaj General Insurance Ltd currently and build relationship with them to expand intermediaries network in Zone Interact with intermediaries to discuss their performance, high business impact opportunities and resolve challenges faced in driving business for Bajaj General Insurance Ltd thereby also enabling and ensuring Band movement of IMDs in an upward direction Recommend incentives and run engagement/ recognition programs for intermediaries in East zone to ensure they are appropriately incentivized and motivated to drive business for Bajaj General Insurance Ltd Driving Automation and encouraging portal training of the IMDs such that the portal is enabled in a way so that maximization of issuance may be ensured Increase the active agent base and sustain the same Motivate and upgrade the agents as per the BAND Movement plan Operational review Identify system/ process improvement required to support team in smooth delivery of their responsibilities Conduct regular reviews with circle heads to monitor achievement of allocated targets, discuss business issues and design action plans to course correct, if required Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for Bajaj General Insurance Ltd Team management Demonstrate the team as a leader how to influence and provide enablers to the IMDs for activation and guide them how activation needs to be done; assist them with leads; indulge in handholding of new agents etc Supporting team members for closures and addressing their challenges Participate in selection procedure to identify and hire right talent in the team Set objectives, conduct reviews and close appraisal process for team as per timelines Drive monthly reviews with team members and weekly reviews with direct reports to keep a check on overall team s performance Mentoring and guiding the Team
Business strategy and planning Understanding the market within the region to identify potential partners and creating new business opportunities by pitching and liaising with them. Monitoring loss ratios and recommending counter measures for profitable growth. Supporting the team by providing inputs and monitoring team productivity on a regular basis to ensure maximum revenue from targeted partners Analyzing trends and identifying loss making areas to devise a plan of action for conscious reduction in business and recommend closure in those areas. Monitoring Direct/ Indirect expenses such as commissions, incentive parameters, administrative expenses, and applying control measures to curb them. 2. Relationship management Managing relationship with existing partners and building tie-ups with new partners to increase opportunities to generate business and expand the intermediary network Tapping into the existing network of intermediaries to generate maximum business within the region Engaging with the key accounts team for support in managing and servicing the tie-up partners effectively Engaging with the cross functional teams such as Underwriting, Operations and Finance to ensure seamless execution of work. 3. Regional review Monitoring the key metrics to evaluate performance of the team and conduct regular reviews against defined metrics Engaging with team to discuss issues/ challenges faced and provide solutions to address/ resolve them Conducting periodic reviews with partners to drive business numbers and address any concerns which may be hampering business. Identify system/ process improvement required to support team in smooth delivery of their responsibilities Continuously interact with the underwriting team especially for review of proposals/ risk assessment of tie-ups