India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.Position TitleProduct Owner, Intelligent Decision Making & OperationsFunction/GroupGIC Supply Chain – Global Planning HubLocationMumbaiShift Timing1:30 pm – 10:30 pmRole Reports toCapability Lead – Strategic InitiativeRemote/Hybrid/in-OfficeHybrid
About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents.
With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerateus into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.inWe advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
Job Overview
General Mills is accelerating the Digital Transformation & Intelligent Decision making for our Supply Chain. This transformation will be a key enabler for our Supply Chain and business strategies and provide a competitive advantage to our business. Our vision for Supply Chain Intelligent Decision-making & Execution is to bring together people, process, and technology with access to real-time information so that they can more quickly sense and analyze risk and opportunity and make better, more end-to-end decisions. Over time, this will enable us to automate key executional decisions. As the Product Owner - Intelligent Decision Making & Operations, you will lead the design & decision, development, and scaling of data driven, AI/ML powered solutions that enable faster and smarter supply chain decisions. You will also drive transformation of operations, identifying automation opportunities and embedding intelligence into end to end processes. The role blends product thinking, agile delivery and operational insights.We are seeking a high energy and passionate individual who fundamentally believes that digital products are mission critical for GMI. The ideal candidate thrives in an entrepreneurial and fast-paced setting, challenges the status quo, and enjoys finding efficient solutions and out-of-the box ideas. They seek out and embrace change. To be successful in this role, you must be able to quickly learn how different functions operate and be able to navigate a cross-functional matrix at multiple levels.
Function Overview
The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet ma rket demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions.For more details about the Function please visit this Link
Key Accountabilities
Intelligent Decision-making
- Ideate & support the product vision & roadmap for intelligent decision-support tools across supply chain domain
- Work closely with digital/ data science teams to design, test and iterate POCs and MVPs with measurable business outcomes
- Partner with global and local team to drive user adoption and training.
- Establish Pod standards, metrics, tracking, ways of working, and support mechanics. Primary face of the Pod to the tool SMEs.
- Discover, define & refine business requirements continuously. Navigate tradeoffs.
- Set and deliver quarterly OKRs (Objectives & Key Results - clearly defined quarterly Pod goals).
- Maintain and track business value of products with SMEs .
- Define and analyze metrics that inform impact on customer experience and business outcomes .
- Support SMEs to maintain adoption rates with end users.
- Work with Tech Lead and Agile Coach to continuously improve POD maturity .
Intelligent Operations
- Identify manual, repetitive and intensive processes across supply chain operations (including GIC)
- Conduct process diagnostics with local teams to prioritize automation or augmentation opportunities (eg., RPA, intelligent workflows etc)
- Collaborate with automation & digital team to deliver scalable solutions & measure ROI
- Champions the culture of intelligent operations
- Monitor implementation impacts: cycle time reduction, effort savings and SLA enhancement
Required Skills/Experience
- Strong leadership skills, including the ability to drive change
- Strong influence skills and ability to influence across functions and business strategies
- Excellent communication and collaboration skills
- Project management experience with Agile framework
- Strong organizational and people development skills
- Able to lead and direct cross functional team members
- Self-managing, results oriented and capable of leading multiple initiatives simultaneously
- Able to enter uncertain/ambiguous situations, assess opportunities, identify stakeholders, and bring direction to a project, take action, and deliver results
- Strong analytical thinking and creative problem solving
- Ability to work in global multi-cultural teams (global organizations/MNCs)
- Demonstrated high level of learning & cultural agility.
Minimum Qualifications
- Bachelor’s or Master’s Degree in Engineering, Supply Chain.
- 12+ years of related experience mainly in Supply chain, Business and Digital transformation projects, Product ownership
- Experience of Intelligent Execution/ decision making projects
Company Overview
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
