Job
Description
About the Role: As a Product Owner on MCO’s eComms Compliance team, you will help shape the future of our communications surveillance and archiving solutions, which serve compliance professionals at global financial services firms including banks, broker-dealers, hedge funds, insurance companies, and RIAs. This role will focus on compliance workflows, reporting, data exports, and e-Discovery capabilities core to helping regulated institutions manage and evidence communication compliance efficiently. You will be responsible for defining product requirements, prioritizing feature development, and working closely with cross-functional teams to deliver high-quality software solutions in a fast-paced SaaS environment. You’ll work at the intersection of regulatory needs and technical capabilities, helping MCO deliver market-leading tools that simplify complex compliance challenges. Responsibilities Own and manage the product backlog for compliance workflow, reporting, data export, and e-Discovery features. Translate high-level customer and business needs into clear, actionable user stories and acceptance criteria. Collaborate with engineers, designers, QA, and other stakeholders to deliver high-quality product increments. Drive product discovery and user research to deeply understand compliance professionals’ workflows and pain points. Partner with stakeholders across Product, Sales, Customer Experience, and Support to prioritize roadmaps and ensure alignment. Act as the voice of the customer, advocating for usability, performance, and compliance use cases. Monitor industry trends, competitive offerings, and regulatory developments to inform product direction. Ensure releases meet quality and performance standards, and support go-to-market efforts with product documentation and enablement. Collaborate on metrics and reporting to assess product success and adoption. Experiences and Skills: 5+ years of experience in product management, product ownership, or a related role in a SaaS or enterprise B2B environment. Proven success managing features or products involving compliance workflows, business intelligence, reporting, or eDiscovery capabilities. Experience with compliance or regulatory technology and familiarity with financial services industries such as banking, broker-dealers, hedge funds, insurance, or RIAs. Hands-on experience working with data-rich applications and large volumes of unstructured or sensitive data. Exposure to AI and analytics technologies—such as large language models (LLMs), natural language processing (NLP), or other applied machine learning systems—is highly desirable. Demonstrated ability to define and deliver features that drive data extraction, normalization, reporting, and advanced user insights. Comfortable translating complex business and technical needs into actionable user stories and product requirements. Track record of collaboration within globally distributed teams across multiple time zones. Strong communicator and cross-functional collaborator, able to align stakeholders from engineering, compliance, design, support, and customer success. Proficient with agile tools and methodologies (e.g., Jira, Confluence, Scrum or Kanban practices). Bachelor’s degree required; a degree in business, computer science, engineering, or a related technical field is preferred. Show more Show less
