Presales Engineer

Job Title: Pre - Sales Engineer

Company: Living Things (iCapotech Pvt Ltd)

Location: IIT Bombay, Powai, Mumbai

Experience: 2–4 years in Pre-Sales

Employment Type: Full-time

About Us:

Living Things is a pioneering IoT platform by iCapotech Pvt Ltd, dedicated to accelerating the net zero journey towards a sustainable future. Our platform promotes energy mindfulness by seamlessly integrating with existing air conditioners, enabling businesses and organizations to optimize energy usage, enhance operational efficiency, reduce carbon footprints, and drive sustainable practices. Through real-time data analytics and intelligent insights, our energy-saving algorithm ensures a minimum of 15% reduction in air conditioner energy consumption.

Role Overview:

As a Pre-Sales Engineer, you will be the critical link between our sales, product, and engineering teams. Your role is to understand customer pain points deeply, demonstrate the value of our platform, and build customized proposals that resonate with both technical and business stakeholders. You’ll also contribute actively to the top of the funnel by identifying and qualifying new prospects, initiating contact, and setting up discovery calls

Key Responsibilities:

1. Lead Generation & Customer Research

• Proactively research and identify new target accounts in key verticals such as retail, real estate, banking, and hospitality.
• Conduct deep account profiling to uncover pain points, facility footprints, and decision-maker hierarchies.
• Use LinkedIn, databases, industry reports, and CRM tools to build prospect lists.

2. Hunting & Cold Outreach

• Initiate first contact through outbound cold calling, personalized email campaigns, and social media touchpoints.
• Craft compelling value-led outreach messages tailored to different buyer personas (COOs, CFOs, Facility Managers).
• Book and schedule the first introductory/discovery meetings with qualified prospects.

3. Customer Engagement & Discovery

• Lead discovery calls to understand operational inefficiencies, ESG goals, and existing infrastructure.
• Conduct site assessments (physical or virtual) to gather data required for solution design.

4. Solution Design & Proposal Creation

• Architect tailored solutions using Living Things’ IoT sensors, controllers, and energy analytics platform.
• Prepare detailed proposals, cost-benefit justifications, and technical documentation.
• Collaborate with engineering and product teams to validate technical feasibility.

5. Demo & Technical Selling

• Deliver customized product demos to stakeholders with varying levels of technical fluency.
• Highlight tangible outcomes like energy savings, penalty reduction, and ESG alignment.

6. Sales Enablement & Handoff

• Support Sales and BD team during RFPs, PoC scoping, and pricing discussions.
• Ensure seamless transition from pre-sales to deployment with clearly documented scopes and assumptions.

7. Insights & Feedback

• Feed market intelligence and recurring objections into product and GTM teams.
• Help evolve pre-sales playbooks and messaging to improve win rates and shorten sales cycles.

Required Skills and Experience:

• 2–4 years in Pre-Sales, Technical Sales, SDR/BDR roles with both inbound and outbound experience.
• Comfort with cold calling and LinkedIn outreach to senior business and technical stakeholders.
• Familiarity with HVAC systems, IoT, or energy management is a big advantage.
• Excellent communication and presentation skills.
• Strong documentation skills — solution design, pricing sheets, and proposal writing.
• Tools: CRM (e.g., Hubspot), LinkedIn Sales Navigator, PowerPoint/canva, Excel, Notion or similar.

Educational Background:

• Bachelor’s degree in Engineering, Energy, Electronics, or related technical field.
• Business orientation or MBA is a bonus, especially in B2B consultative sales environments

Why Join Us?

• Gain valuable experience working in a startup environment.
• Opportunity to learn from experienced developers and grow your skills.
• Flexible work hours and a supportive team culture.
• Potential for future opportunities within the company.