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Description
Job Summary JOB DESCRIPTION The purpose of this position is to accurately plan internal manufacturing of components and final assemblies leveraging ERP system and using extended planning horizons such that manufacturing can occur as scheduled; resource and capacity issues become visible with sufficient lead-time to define and manage on-time completion of work orders. This position will report to Materials Manager and will also be responsible for interfacing with customers including order entry, acknowledgement, sales contract review, order status and communication in accordance with customer requirements Primary Responsibilities Manage all sales activities: Order Management process steps from order entry through to delivery shipment of product to customer Manage Book Sales Orders and perform detailed Sales Order Contract Reviews Manage on-time delivery of all sales orders. Develop priorities and communicate support functions while taking an active role in problem resolution as required. Review and release work orders per the system demand, manage the system recommended messages, as well as maintain work order dates that adhere to the metrics of the organization. Expedite work orders through production process as required. Execute production dispatch activities. Generate ERP Dispatch Reports and manage shop scheduling and optimization. Manage all WIP and resolution of WIP aging issues. Analyze and implement corrective actions for all Job Closure variances outside the required tolerance. Identify capacity constraints and take required actions Regularly update work order due dates based on fluctuations in in-house capacity and the delivery schedules from vendors. Communication of order changes/delays to internal and external customers Weekly/Monthly status calls with customer Development of weekly and monthly shipment plan and co-ordination of shipment activities Comply with all NOV Company, departmental and HSE procedures and policies. Facility Responsibilities Lead daily production reviews with relevant stakeholders. Review material shortages and work with Buyer to resolve shortages between CPO material plans and actual manufacturing needs. Commit all items and release Work Orders for in-house production and OSP per MRP. Monitor work-in-process and status work orders with estimated completion dates. Manage ERP exceptions and system generated messages. Maintain and manage list of Orders that have risk to on time delivery. Reason out and understand order / shipment issues, and resolve. Timely and clear communication and follow through from issue identification to closure. Communicate clearly with the customer, warehouse, team members, Customers, logistics partners and across Order Management Conduct open order review meeting with team members Escalate issues and potential resolutions to Manager as appropriate. Perform work such that a perpetual state of audit readiness is maintained. Participate in internal audits as required. Metric Accountabilities On-Time Delivery Customer Satisfaction Education & Experience Qualifications Bachelor’s degree or MBA preferred with emphasis in business administration, project management or engineering Minimum 5 years’ experience in planning function Excellent communications skills with all stakeholders, including the customer, sales, warehouse, transportation, order management, and purchasing teams Experience with using MRP systems, such as Glovia or Oracle, including generating reports from ERP systems. Experience solving complex problems, has problem solving skills Proficient in use of Microsoft Office suite of products. English speaking and writing needs to at a proficient level. Needs to be able to work independently Strong time management and analytical skills. Technical Competencies Experience with using MRP systems, such as Glovia or Oracle, including generating reports from ERP systems. Proficient in use of Microsoft Office suite of products. About Us Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget. About The Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations. Show more Show less
