Experience :-5-8 years Location:- Bangalore Skills:- DevOps Architecture, Azure DevOps Pipelines, CI/CD Design, Infrastructure as Code (IaC), Monitoring & Alerting, Automation Frameworks, Postgres Deployment, Security & Compliance.

Dear Candidate, First Meridian Global a Microsoft Gold Partner and Cloud Solution Provider to Microsoft ,Deloitte & AdithyaBirla . To give you a quick brief, we are a Young, Promising and Rapidly growing company with varied expertise across domains and professionals across multiple cities in India and Global presence. NOTE : Please revert back with your confirmation as interested in this opportunity along with updated CV and let us know your availability for Teams Meeting Discussion to schedule along with PAN CARD Soft copy (Full Name), Passport size photo & DOB with Alternate Contact No. Please visit our webpage www.affluentgs.com for a detailed information about us. Client : Deloitte Interview: Technical + Managerial Rounds Location Hyderabad .Net Full Stack Developer Email: tuppari.pradeep@affluentgs.com Role Responsibilities : This role is for a Senior Developer with expert-level knowledge in designing and developing modern web applications using technologies such as C#.net, ASP.NET MVC, Web APIs, HTML5, CSS, React JS, AngularJS, jQuery, and Bootstrap. Key Responsibilities: Provide solution architecture for business problems, platform integration, and the design and development of complex features. Design, program, and debug enterprise-class web applications using the following technologies and tools: Custom development for SharePoint Online Customization of Office 365 applications Customizations for Microsoft Teams Development using the SharePoint Framework Microsoft Graph APIs for M365 groups management and SharePoint Online. .NET Framework 8 C#.NET ASP.NET MVC .NET Core HTML5, CSS3, and jQuery AngularJS (a plus) SQL Server 2012 and above Visual Studio 2019 and above RESTful Web API Services Power BI reports. Git Design responsive web pages using HTML5 and Bootstrap. Write unit tests and have knowledge of test-driven development. Write and understand complex MS SQL queries and stored procedures. Collaborate with the infrastructure team to administer web applications, services, and databases. Mentor other team members. Work independently with minimal supervision. Collaborate with colleagues across different time zones. Required Education, Qualifications, and Experience : Qualification: B.E/B.Tech/MCA/MSC/MS At least 6 years of experience in software development with expertise in analysis, design, and development of applications and/or systems using .NET and SQL. Good understanding of design patterns and best practices for developing enterprise web applications. Experience in web page performance optimization. Experience in build and deployment automation is a plus. Ability to gather and analyze requirements, produce technical designs, create applications, conduct software testing, implement software solutions, and support production issues. Experience in developing application architecture, database design, and/or computing platforms is a plus. Ability to perform data-intensive tasks and organize data for reporting requirements. Strong analytical and problem-solving skills. Effective communication skills with individuals at all levels of the organization. Ability to work in a complex, deadline-oriented environment. Ability to multi-task with minimal supervision. Excellent written and verbal communication skills at both the business and technical levels. Self-starter with the ability to work with minimal supervision. Preferred Skills and Expertise: Modern Frontend Technologies: React, Angular, etc. Microsoft Azure: Azure App Services, Azure Functions, Azure SQL, Azure Storage Account (Table Storage and Blobs), Azure Active Directory, and Azure Virtual Machines. Azure DevOps Continuous Deployment and Release Management. Strong presentation skills. If you are interested Please kindly share the details to the mentioned email: tuppari.pradeep@affluentgs.com Please revert me with Passport Size Photograph and PAN Card copy along with below details: Full Name as per Pan Card: PAN Card Number : Current Organization (Employer): Payroll Company- Company website- Current CTC: Expected CTC: Reason for change: Current location: Notice period: Total Experience: Relevant experience: Alternate Number: Any Offers: If Yes-Details: Skype ID: DOB: Highest Educational Qualification with college Name : Alternate Phone Number :

Role & responsibilities Experience: 4 8 Years of experience in Cable Tray Design. Skill Set: BRCM Cable tray design Microstation-Tricad ( Electrical cable tray design). Knowledge of electrical equipment installation in process and conveyor technology Knowledge of reading e-plan drawings Super vision of Electrical installation like control Panel ,Tray work and cabling Termination and I/O Checking. Interview Mode - Face to Face interview

Role & responsibilities Job Summary: We are seeking an experienced and innovative Engineer / Sr. Engineer Engineering with a strong background in machine building , multi-process machine setup , and customized engineering design . The ideal candidate will be well-versed in the installation and integration of CNC machines, SPMs, robotic systems, and high-precision equipment used in Grinding, Laser Marking, Cutting, Welding, Polishing, Lapping , and AOI systems . This is a hands-on role involving the end-to-end execution of engineering projects across various automation-intensive manufacturing processes. Key Responsibilities: Lead machine building and installation projects , ensuring timely execution and alignment with process requirements. Manage machine setup for diverse applications such as Grinding, Laser Marking, Cutting, Welding, Polishing, Lapping, and AOI , including robotic integration. Prepare concept and detailed engineering designs , 3D models, assembly drawings, and documentation. Customize and optimize existing machine designs to suit new process requirements or product variants. Drive integration of CNC machines , SPMs , and robotic systems in fully or semi-automated production environments. Collaborate with automation, maintenance, and production teams for seamless machine commissioning and production ramp-up. Conduct on-site machine trials , troubleshooting, and validation to ensure functionality and process reliability. Support selection of mechanical, pneumatic, and electro-mechanical components based on technical and cost criteria. Maintain and update engineering documentation including BOMs, process flow charts, and design records. Ensure all designs comply with safety regulations, ergonomic standards, and operational guidelines. Required Skills & Experience: 5–10 years of hands-on experience in engineering design , machine building , and custom automation in precision or electronics manufacturing. Deep understanding of CNC machines , SPMs , and robotic systems . Specific experience in engineering machines for Grinding, Laser Marking, Laser Cutting, Welding, Polishing, Lapping , and Automated Optical Inspection (AOI) . Strong knowledge of mechanical systems, actuators, sensors, vision systems, and motion control. Proficient in CAD tools like SolidWorks, AutoCAD, Creo , or equivalent for mechanical design. Capable of reading and interpreting complex engineering schematics and P&ID diagrams. Ability to work independently on engineering development projects from design to commissioning. Excellent problem-solving, project management, and cross-functional collaboration skills. Education: B.E / B.Tech in Mechanical / Mechatronics / Automation Engineering (Full-Time, Regular is mandatory ) Preferred candidate profile

J ob Description A Power Platform Developer is a professional who uses Microsoft Power Platform to design, develop, and implement solutions that automate business processes, enhance user experience, and integrate data sources. Power Platform Developer works with various components of Power Platform, such as Power Apps, Power Automate, Power BI, and Power Virtual Agents, to create custom applications, workflows, dashboards, chatbots, and connectors. Power Platform Developer also leverages the capabilities of Azure, Microsoft 365, and Dynamics 365 to extend and enhance the functionality of Power Platform solutions. Roles & Responsibilities Design and develop Power Platform solutions that meet the business requirements and follow the best practices. Use Power Apps to create canvas and model-driven apps that provide rich and responsive user interfaces. Use Power Automate to create flows that automate business processes and integrate data sources. Use Power BI to create reports and dashboards that visualize and analyse data. Use Power Virtual Agents to create chatbots that provide conversational experiences and handle common scenarios. Use Power Platform connectors to connect to various data sources, such as SharePoint, SQL Server, Excel, OneDrive, etc. Create custom connectors to connect to external APIs and services. Use Azure services, such as Azure Functions, Azure Logic Apps, Azure Cognitive Services, etc., to extend and enhance the functionality of Power Platform solutions. Use Microsoft 365 and Dynamics 365 components, such as Microsoft Teams, SharePoint, Outlook, Word, Excel, etc., to integrate and collaborate with Power Platform solutions. Test, debug, and troubleshoot Power Platform solutions and ensure their quality and performance. Deploy, monitor, and manage Power Platform solutions and ensure their security and compliance. Document and maintain Power Platform solutions and provide user training and support Certifications At least 3 years of experience in Microsoft Power Platform development and administration. There are the certifications needed for Power Platform Developer: Microsoft Certified: Power Platform Developer Associate (PL-400) Microsoft Certified: Power Automate RPA Developer (PL-500) Both certifications require candidates to have experience in working with Power Platform and its components, as well as Azure, Microsoft 365, and Dynamics 365. Candidates can prepare for the exams by taking online courses, self-study materials, and practice tests offered by Microsoft and other providers Regards, Amaresha Shetty amaresha@cbsiglobal.com

Role:- Data Verification Engineer. Skills:- Data Entry. Experience:- 0.3 to 1 year. Location:- Bengaluru (Whitefield). Should be available for the F2F interview on Monday(12/05/2025).

Position of the organization Solution Specialist This position reports to the Unit Manager of the respective units. This position is responsible for managing existing channel partners and setting up new partners., developing AID connect. S/He will be responsible for top line for the allocated area and managing margins. S/He will also be responsible for collections from Partners and ensuring customer experience. S/He will have to share market intelligence and feedback from customers to HO team. Job Summary 1.TOP LINE- Will be responsible for Achieving Top line for Allocated Area on monthly , quarterly, half yearly and Annual basis. Will have to achieve targets for Windows as well as non windows 2. MARGINS- Will be responsible for the margins of the sales in the area. 3. CHANNEL EXPANSION- Will be responsible for Channel expansion in the allocated area as per potential mapping and catchment area analysis. 4. EXTRACTION- Will be responsible for growth (as per SSG target)and management of existing channel partners in the allocate area. This includes. Ensure CP achieves targets on monthly, quarterly, half yearly and annual basis Ensuring right team at CP Training team for improving conversions Tracking leads/enquiries with CP Plan BTLs with CP to generate leads Responsible for collections of CP AID CONNECT- Will be responsible for building relationships with AIDs in located area Will build connect with AID in allocated area and have a firm list for this Plan events along with marketing for AID Achieve target of business from AIDs as per plan Share feedback from AIDs to HO teams Onboard new AIDs as per plan CUSTOMER EXPERIENCE MANAGEMENT- Will be responsible for managing customer experience. Ensure presales customer experience. Train Dealer sales team for managing presales customer experience. Manage complaints in close coordination with installation team Share customer feedback with HO teams Focus on NPS and improvement of same ALLIED PARTNERS Set up Kitchen studios and Sanitary partners in allocated area Get business for non windows from these areas Achieve targets as per plan Activities and End-Purposes 1. Seamless operations of all stake holders involved Manufacturing plant / Channel partners / service partners / Influencers 2. Meeting up SLA with customer centric actions 3. Fulfillment of delightful customer experiences

Role & responsibilities Job Summary: We are seeking a highly skilled and proactive Engineer / Sr. Engineer - Machine Maintenance with 5-10 years of hands-on experience in maintaining CNC machines (Grinding, Polishing, Lapping), SPM (Special Purpose Machines), assembly equipment, and other critical production machinery. The candidate will be responsible for minimizing equipment downtime, improving machine reliability, and ensuring smooth operation through preventive and breakdown maintenance strategies. Key Responsibilities: Perform and lead preventive, predictive, and corrective maintenance activities on CNC machines (Grinding, Polishing, Lapping), SPM machines, and assembly equipment. Monitor and improve MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures) to ensure high machine availability. Troubleshoot and resolve breakdowns in a timely and efficient manner. Maintain spare parts inventory and ensure the availability of critical components. Maintain and update maintenance logs, service reports, and downtime analysis. Lead root cause analysis (RCA) for recurring issues and implement permanent solutions. Ensure compliance with safety, health, and environmental procedures in maintenance operations. Coordinate with production, engineering, and external service providers for planned and unplanned maintenance tasks. Contribute to continuous improvement initiatives and machine reliability enhancement projects. Manage maintenance schedules and ensure adherence to preventive maintenance plans. Prepare and present maintenance KPIs and reports to management. Guide and mentor junior maintenance staff and technicians. Required Skills & Experience: Proven experience (510 years) in maintenance of CNC machines (Grinding, Polishing, Lapping), SPMs, and production assembly machinery in an electronics or manufacturing environment. Strong knowledge of breakdown maintenance , MTTR , MTBF , and maintenance planning. Hands-on expertise in mechanical, electrical, and pneumatic troubleshooting. Familiar with PLCs, automation systems, servo systems (added advantage). Proficient in reading machine manuals, schematics, and technical drawings. Good knowledge of safety standards and statutory compliance related to maintenance. Strong problem-solving, communication, and team management skills. Education: B.E / B.Tech in Mechanical / Electrical / Mechatronics from a recognized university (Full-Time, Regular is mandatory ). Strong Communication

Position of the organization Solution Specialist This position reports to the Unit Manager of the respective units. This position is responsible for managing existing channel partners and setting up new partners., developing AID connect. S/He will be responsible for top line for the allocated area and managing margins. S/He will also be responsible for collections from Partners and ensuring customer experience. S/He will have to share market intelligence and feedback from customers to HO team. Job Summary 1.TOP LINE- Will be responsible for Achieving Top line for Allocated Area on monthly , quarterly, half yearly and Annual basis. Will have to achieve targets for Windows as well as non windows 2. MARGINS- Will be responsible for the margins of the sales in the area. 3. CHANNEL EXPANSION- Will be responsible for Channel expansion in the allocated area as per potential mapping and catchment area analysis. 4. EXTRACTION- Will be responsible for growth (as per SSG target)and management of existing channel partners in the allocate area. This includes. Ensure CP achieves targets on monthly, quarterly, half yearly and annual basis Ensuring right team at CP Training team for improving conversions Tracking leads/enquiries with CP Plan BTLs with CP to generate leads Responsible for collections of CP AID CONNECT- Will be responsible for building relationships with AIDs in located area Will build connect with AID in allocated area and have a firm list for this Plan events along with marketing for AID Achieve target of business from AIDs as per plan Share feedback from AIDs to HO teams Onboard new AIDs as per plan CUSTOMER EXPERIENCE MANAGEMENT- Will be responsible for managing customer experience. Ensure presales customer experience. Train Dealer sales team for managing presales customer experience. Manage complaints in close coordination with installation team Share customer feedback with HO teams Focus on NPS and improvement of same ALLIED PARTNERS Set up Kitchen studios and Sanitary partners in allocated area Get business for non windows from these areas Achieve targets as per plan Activities and End-Purposes 1. Seamless operations of all stake holders involved – Manufacturing plant / Channel partners / service partners / Influencers 2. Meeting up SLA with customer centric actions 3. Fulfillment of delightful customer experiences

Roles and Responsibilities -6 years of Experience building resilient, highly available and scalable cloud native platforms and solutions. Extensive experience with the .NET framework and other technologies: C#, Web API Experience with using a broad range of Azure services, mainly from the list below: Web Apps, Web jobs, Storage, Azure Key Vault, Blueprint Assignment, Azure Policy, Azure Service Bus. Expertise in creation and usage of ARM Templates is required. Usage and deployment knowledge of Infrastructure as a code using tools such as Terraform is required. Advanced knowledge on IaaS and PaaS services of Azure Knowledge on Monitoring tools (Application Insights) is required. Comprehensive understanding on Azure platform and services Knowledge on IAM Identity and Access Management is needed. APP Insights, Azure SQL DB, Cosmos DB, Functions, Azure Bot Service, Express Route Azure VM, Azure VNet, Azure Active Directory, Azure AD B2C, Azure Analytics Services - Azure Analysis Services, SQL Data Warehouse, Data Factory, Databricks Develop and maintain an Azure based cloud solution, with an emphasis on best practice cloud security. Automating tasks using Azure Dev-Ops and CI/CD Pipeline Expertise in one of the languages such as PowerShell or Python, .Net, C# is preferable. Strong knowledge on Dev-Ops and tools in Azure. Infrastructure and Application monitoring across production and non-production platforms Experience with DevOps Orchestration/Configuration/Continuous Integration Management technologies. Knowledge on hybrid public cloud design concepts Good understanding of High Availability and Disaster Recovery concepts for infrastructure Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues. Excellent communication skills, understanding customer needs, negotiations skills, Vendor management skills. Required Education, Qualifications, and Experience : Education (degree): Bachelors degree in Computer Science, Business Information Systems or relevant experience and accomplishments Technical Skills Cloud provisioning and management Azure Programming Language C#, .NET Core, PowerShell Web APIs Preffered Skills C#, Azure functions, Azure logic apps, Azure app services, Azure Iaas, Azure Paas, Microservices, SQL, Angular, React js, Python, Asp.Net, Azure Services. If you are interested Please kindly share the details to the mentioned email: Mounika.t@affluentgs.com Please revert me with Passport Size Photograph and PAN Card copy along with below details: Full Name as per Pan Card: PAN Card Number : Current Organization (Employer): Payroll Company- Company website- Current CTC: Expected CTC: Reason for change: Current location: Notice period: Total Experience: Relevant experience: Alternate Number: Any Offers: If Yes-Details: Skype ID: DOB: Highest Educational Qualification with college Name : Alternate Phone Number :

Required Skills and Experience: Essential: Strong proficiency in React.js, JavaScript, HTML5, CSS. Solid experience with C#, .NET Core, and building RESTful APIs. Expertise in SQL database design and querying. Understanding of microservices architecture principles. Familiarity with Azure cloud platform and deployment strategies. Experience with version control systems (Git). Experience with unit testing frameworks (e.g., Jest, NUnit). Desired: Knowledge of design patterns and best practices for web development. Familiarity with Azure DevOps or similar CI/CD tools. Understanding of security best practices for web applications

Interested candidates please share your resume to the mentioned email id: tuppari.pradeep@affluentgs.com along with Photo and Pan card softcopy. 3 to 5 years Number of years of experience is provided as a guideline for hiring managers and represents the amount of experience typically needed to be successful in this role. In-depth knowledge of Checkpoint firewall technologies, including configuration, management, and troubleshooting. Proficiency in configuring various network interfaces and connectivity options, ensuring compatibility with different hardware models. Experience in physically installing and setting up new firewall hardware, including cabling, power management, and initial configuration. (Candidate will not be responsible for cabling but experience or understanding will help communicate expectations to local IT staff who will be doing it during these replacements) Extensive experience in migrating firewall configurations and policies from Check Point to Palo Alto, ensuring a smooth transition with minimal downtime. Ability to assess checkpoint GAIA OS and interface configurations and documenting and executing required steps to replace the device with a Palo Alto Deep understanding of Palo Alto firewall technologies, including configuration, management, and troubleshooting. Strong grasp of network security principles and best practices, ensuring the new firewall setup maintains or enhances the security posture. Excellent problem-solving skills to identify and resolve any issues that arise during the migration process, ensuring a seamless and secure transition. Checkpoint CCSE Palo Alto PCNSE Expert level knowledge of Check Point firewalls including additional blades. Knowledge of Palo Alto and Cisco firewalls Knowledge of LAN/WAN and network protocols Knowledge of monitoring tools and commands to ensure quick resolution to issues. Advanced level skill in firewall policy management Ability to manage support cases with external technology vendors. Knowledge of server technologies is a plus. Knowledge of virtual technologies is a plus. Excellent written and verbal communication skills required. Must be able to easily analyse and communicate complex ideas to all levels of management. Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Ability to effectively prioritize and execute tasks in a high-pressure environment.

Role:- PSE Skills:- Python, SQL. Experience:- 2+ Years. Location:- Bengaluru. Preferred Candidates:- Immediate joiners/15 days.

Role & responsibilities - Continuous immersion with customer and channel to bring about insights and counter measures for the smooth functioning of the brand. - Unearth insights from primary & secondary research and be the voice of consumer logic. - Monitor market trends, research consumer markets and competitors- activities to identify opportunities and key issues - Collaborating with creative/advertising / Market research agencies to create communication strategy and define brand positioning & creation of brand voice - Driving Thought leadership through driving key innovations on Brand Roadmap - Create the marketing calendar; devise and execute monthly and quarterly marketing plans across offline and online media to meet the desired communication objectives - Own and drive brand partnerships, handle strategic and day-to-day brand development projects - Translate brand strategies into brand plans, brand positioning and go-to-market strategies - Work with creative agencies, production houses and media buying agencies to ensure that quality communication is rolled out across touchpoints - Complete oversight from brief to output for all campaigns - Driving Innovations to create differentiation - Create visibility to drive TOMA and preference for the brand - Management of workflows & timelines for development of campaigns - Effectively monitors the routine functioning of brand with strong focus on planned target achievement - Monitoring of spends and spend efficiency. - Closely interact with the sales teams to understand gaps and requirements to achieve the deployed targets and implement counter measures to mitigate risks. - Measure and MIS creation of all marketing campaigns, and assess against goals (ROI and KPIs) Preferred candidate profile

Role & responsibilities Lead the planning and execution of BTL campaigns, events, and activations across regions Ensure consistent and immersive customer experience in all on-ground brand interactions Collaborate with cross-functional teams (Brand, Sales, Product, Digital) to integrate offline and online experiences Identify local insights and consumer behaviour to tailor region-specific BTL strategies Monitor campaign performance, gather customer feedback, and optimize based on analytics Manage vendor relationships, timelines, and budgets to ensure flawless execution Develop post-activity reports with ROI and impact metrics for continuous improvement Planning and Execution of End to end GTM for any new product launches / refresh Training and educating internal stakeholders on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization Responsible for City launches / dealership launches/ Dealership Activations Responsible for Activation on ground and Channel marketing support to provide unique customer experience Driving Marketing automation thru cross functional collaboration Preferred candidate profile

Role & responsibilities Experience: 4 8 Years of experience in Cable Tray Design. Skill Set: BRCM Cable tray design Microstation-Tricad ( Electrical cable tray design). Knowledge of electrical equipment installation in process and conveyor technology Knowledge of reading e-plan drawings Super vision of Electrical installation like control Panel ,Tray work and cabling Termination and I/O Checking. Interview Mode - Face to Face interview

Position of the organization Solution Specialist This position reports to the Unit Manager of the respective units. This position is responsible for managing existing channel partners and setting up new partners., developing AID connect. S/He will be responsible for top line for the allocated area and managing margins. S/He will also be responsible for collections from Partners and ensuring customer experience. S/He will have to share market intelligence and feedback from customers to HO team. Job Summary 1.TOP LINE- Will be responsible for Achieving Top line for Allocated Area on monthly , quarterly, half yearly and Annual basis. Will have to achieve targets for Windows as well as non windows 2. MARGINS- Will be responsible for the margins of the sales in the area. 3. CHANNEL EXPANSION- Will be responsible for Channel expansion in the allocated area as per potential mapping and catchment area analysis. 4. EXTRACTION- Will be responsible for growth (as per SSG target)and management of existing channel partners in the allocate area. This includes. Ensure CP achieves targets on monthly, quarterly, half yearly and annual basis Ensuring right team at CP Training team for improving conversions Tracking leads/enquiries with CP Plan BTLs with CP to generate leads Responsible for collections of CP AID CONNECT- Will be responsible for building relationships with AIDs in located area Will build connect with AID in allocated area and have a firm list for this Plan events along with marketing for AID Achieve target of business from AIDs as per plan Share feedback from AIDs to HO teams Onboard new AIDs as per plan CUSTOMER EXPERIENCE MANAGEMENT- Will be responsible for managing customer experience. Ensure presales customer experience. Train Dealer sales team for managing presales customer experience. Manage complaints in close coordination with installation team Share customer feedback with HO teams Focus on NPS and improvement of same ALLIED PARTNERS Set up Kitchen studios and Sanitary partners in allocated area Get business for non windows from these areas Achieve targets as per plan Activities and End-Purposes 1. Seamless operations of all stake holders involved – Manufacturing plant / Channel partners / service partners / Influencers 2. Meeting up SLA with customer centric actions 3. Fulfillment of delightful customer experiences

ESSENTIAL FUNCTIONAL SKILLS: Strong experience in Functional side of Dynamics 365 Finance & Operations (F&SCM) At least 2 years of experience in D365 – Finance & Operations Good understanding of architecture in F&O [Finance areas in particular] Good experience and strong knowledge in most of the following areas of D365- F&SCM: Organisation Structure & Multi Entities General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash Management / Banking Budgeting and Budgetary Control Financial and General Reporting Procurement / Purchasing Consolidation Experience with configuration, testing and troubleshooting in D365 – F&SCM Finance background

Responsibilities Working with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills Billing review and maintenance support for Partner accounts and for Network Services end customers Processing network and cloud services cancellation orders including: interacting with the underlying carriers, ensuring internal resources are shut down and closing the customers accounts for final billing Processing suspensions and cancellations ordered by Collections for non-payment Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience via phone and or email Requirements Previous US customer service experience Previous telephony experience or knowledge regarding SIP trunks, DIDs, Circuits, and WebFax Excellent written and verbal communication skills Preferred candidates will have Costguard, SAP and Salesforce (SFDC) experience Preferred candidates will have SLS and AMC licensing server experience Team player with a positive service oriented attitude, able to work with various departments at Mitel Strong research/investigative skills Ability to make sound decisions and recommendations

Excellent written and verbal communication skills Work independently with limited supervision and as part of a team Strong experience with Microsoft Office (Excel, Word) Experience with DocuSign a plus Preferred candidates will have SAP and Salesforce (SFDC) experience Preferred candidates will have SLS and AMC licensing experience Knowledge of Mitel product line Role & responsibilities