2697 Order Management Jobs - Page 42

Key Responsibilities: Maintain accurate pricing data in order management and rebate systems, including account setup and data verification. Monitor the execution of pricing and price realization. Participate in and implement price adjustments; make pricing recommendations on product variants. Support various pricing analytical projects such as competitive product, market assessments, commodity cost indices, etc. Create reports and analysis as needed. Provide direct and prompt assistance to customers through various media (phone, email, fax, letter). Maintain confidential information and manage the use of this information appropriately. External Qualifications and Competencies Qualifications: College, university, or equivalent degree in Finance, Marketing, Strategy, Accounting, or related subject required. This position may require licensing for compliance with export controls or sanctions regulations. Competencies: Builds networks: Effectively building formal and informal relationship networks inside and outside the organization. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Ensures accountability: Holding self and others accountable to meet commitments. Manages ambiguity: Operating effectively, even when things are not certain or the way forward is not clear. Market Forecasting: Analyzes and interprets market data from a variety of internal and external sources and modeling to formulate unbiased market projections specific to business segment. Pricing Strategy: Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets. Translating Relevant Market Data: Collects and categorizes customer voices and market information by leveraging appropriate research tools and techniques; analyzes research findings to identify opportunities to deliver customer solutions. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Skills: Good understanding of pricing and analytics. Prior experience working with sales and account management teams. Experience working with cross-functional teams. Communication with global stakeholders. Hands-on experience with Power BI and Excel. Experience: Minimal 2 years of relevant work experience required.

Key Responsibilities: With minimal supervision, manage first-call resolution for customer orders and enquiries: Ability to manage a high volume of incoming routine customer communications (via phone and/or email) for order entry, respond to frequently asked questions (FAQs) and resolve common enquiries Process customer orders within the order management system, accurately and within the required deadline Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner Publish confirmations and notifications to customers (for example: order acknowledgements, shipment notifications, shipment tracking details and/or invoices) Respond to customer enquiries by referring them to published materials, secondary sources, or transfer the enquiry to the next appropriate level of customer support Collaborate with the next appropriate level of customer support to seek resolution to challenging enquiries/complaints, providing documentation and continual communication to customer throughout the process Maintain accurate records of all internal and external interactions in the appropriate database/system Prepare and distribute standard internal and customer reports Support order management team goals and initiatives to become a more proactive customer support organization Identify and communicate areas for process improvement to Supervisor External Qualifications and Competencies Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Drives results - Consistently achieving results, even under tough circumstances. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience. Order Life Cycle - Demonstrates the phases of the end-to-end order life cycle, terminology and functional collaboration that enable customer orders to be fulfilled; describes how the order life cycle and customer support are interconnected to ensure an overall positive customer experience Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution. Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Minimal or no work experience required. Skills Required:- Advance Excel required. Good Communication Skills.

This role is a senior role at Senior Manager level within the organization with direct people managerial responsibilities. The role is expected to demonstrate a very strong leadership in driving initiatives and drive actions in close collaboration with cross functional teams with Digital and Cross functional teams within GLNS & beyond to Analytics day-to-day activities and strategic roadmap initiatives. The key focus area for this role is to centralize all Analytics work across GLNS into the same team and GLNS Analytics should be controlling all the Analytics related work. The role is responsible for leading all analytical projects / priorities supporting Global Logistics & Network Services, able to delivery accurate reporting to support business and ensure Zero Defects in Data Quality. The role is expected to manage a strong team of Associates & Sr. Associates in the space of analytics. Team Management Recruitment onboarding, coaching, mentoring, grooming talent are the very crucial aspects on this role. The role is also responsible to manage data & analytics for every shipment is being capture in Integrate Platform Services. Provide leadership in driving advance analytics roadmap. Validating various data models to provide value added KPI s to ensure faster delivery of products to patients. The scope of the role is end to end data management from forwarders, plants through international logistics centers to the commercial markets/3rd party customers in distributor markets. Data Accuracy, Data confidence and Data Stewardship are key strategic deliverables on this role. The role will require effective communication, strong cross functional team management in a matrix set-up along with Analytics team in direct reporting structure. to independently drive and coordinate with colleagues in regional, site and global functional teams and Pfizer s contracted Global Freight Forwarders. 1. Solution Design, Development and Deployment Leads the development of the logic associated with strong data connections across different environments and deployment of modules to enable Global Logistics Analytics. Drive Execution Platform connectivity and support any opportunities associated with process automation. 2. Business Subject Matter Expert Demonstrate Leadership capabilities to be able to manage the overall Global Logistics Analytics capabilities as a Business Subject Matter Expert in the space of Analytics supporting the stakeholders 3. Communication, Team & Stakeholder Management Interfaces regularly with cross functional teams to support the vision of Analytics roadmap to develop strategy and demonstrate Analytics progress and enablement in line with GLNS Vision Lead a team of Analytics at Associate & Senior associate level and takes end-to-end responsibility of recruiting, coaching, mentoring and grooming talent. Connects Analytics team with all E2E stakeholders (ex. Digital, Supply Chain, GLNS, Plants, AMP Hubs, Markets, Finance, etc. ). Drive process and project alignment and standardization 4. Change Management / User Adoption Play pivotal role in adoption journey of newly designed Analytics platforms with cross functional leads within GLNS with greater level of acceptance of the new solutions in line with IMEX Adoption process across global GLNS Locations at different Tiers. 5. Integrated Manufacturing Excellence (IMEX) Instrumental in orchestrating Tier 2 process, standard work across PCTs and ensure robust application of IMEX standards, metrics, and continuous improvement loops. QULIFICATIONS Level of Education Bachelor s degree with 15-20 years within Digital & Technology environment with in E2E supply chain Strong skills in managing extended and virtual teams, with range of x-functional stakeholders. Experience Hands-on experience in SQL queries and data exploration. Understand relational databases and familiar with Business Intelligence tools (Tableau, Power BI, etc. ). Proven analytical skills, including technical skills with Business Intelligence platforms. Has good knowledge of Analytics, Data management, Order management, logistics execution and visualization platforms. Ability to design and develop with deep understanding of technology SQL, Database Management, Query languages. Excellent in designing Pseudocode using condition, loop, and recursion approaches to drive logic design. Experienced in Python or similar scripting programming languages will be a plus. Problem solving and critical thinking. Highly developed communications skills critical able to manage at multiple levels in the organization, written and verbal. Hands-on experience in Demand Planning, Supply Planning, Inventory Planning, Logistics operations, Manufacturing at different capacities in roles at Market & regional level in Consumer Health & Pharma environment supporting digital application development would be an added advantage to drive business impact Languages English Computer skills Hands on experience in Tableau (Must), Python (Must), DATAIKU (Must), SQL, Database Management, Query languages Work Location Assignment: Hybrid Logistics & Supply Chain Mgmt #LI-PFE

IBG Essential Skills: SAP SD Expertise: Deep understanding of SAP Sales and Distribution modules, including order management, pricing, shipping, and billing. Business Process Knowledge: Familiarity with sales and distribution processes in various industries. Configuration Skills: Ability to configure SAP SD modules to meet specific business requirements. Analytical and Problem-Solving Skills: Ability to analyze complex issues and develop effective solutions. Communication and Interpersonal Skills: Ability to communicate effectively with both technical and non-technical stakeholders. Project Management Skills: Ability to manage projects, timelines, and resources effectively. Documentation Skills: Ability to create clear and concise documentation for SAP SD solutions. Technical Skills (desirable): Understanding of ABAP programming, debugging, and SAP HANA technology. IBG

Title: Sales & Operations Coordinator (Intercompany & Production) Location: Chakan Role Summary: We are seeking a detail-oriented and proactive Sales & Operations Coordinator to manage the end-to-end process of Intercompany orders handling. This role will act as a vital link between the Sales, Inside Sales, PPC (Production Planning & Control), and Stores teams, ensuring smooth execution from receipt of Intercompany Order to dispatch readiness. Key Responsibilities: Order Management: Receive Intercompany/customer purchase orders. Accurately enter Purchase Orders into Microsoft D365 and create corresponding Sales Orders . Track the progress of orders, from initial placement to final delivery, and should also handle order modifications or cancellations. Production Coordination: Notify the PPC team of new orders to trigger/plan the manufacturing process. Enter/Update the Machine Order in CRM(Customer Assets) and track the progress of order readiness. Follow up regularly with the PPC team to track machine production and ensure on-time readiness. Customer Communication: Update customers (PMT) on order status, production progress, and expected readiness dates. Intercompany Coordination: Execute Intercompany Sales Orders (ICSO) and ensure proper documentation and availability of machines. Coordinate with the Inside Sales team to facilitate machine dispatch to end customers. Cross-Functional Liaison: Act as a communication bridge between the Sales , Inside Sales , PPC , and Stores teams. Resolve order-related queries and streamline internal workflows for timely deliveries. Qualifications & Experience: Education: Bachelor's degree in Business Administration, Supply Chain, or related field. Experience: More than 3 years in sales order processing, production coordination, or customer support in a manufacturing/engineering setup. Proficiency in using ERP systems and Microsoft Office applications, particularly in Microsoft Excel & Word for order management and documentation. Key Skills: Proficiency in Microsoft D365 or any other ERP (Sales Order & Intercompany module). Strong coordination and communication skills. Ability to handle multiple stakeholders and prioritize tasks. Good understanding of production cycles and order fulfillment processes. Detail-oriented with strong data entry and documentation skills. Soft Attributes: Proactive and accountable. Team player with cross-functional collaboration abilities. Customer-centric mindset. Organized and disciplined approach to order management. Interested candidates can share their resumes on dchitare@phillipscorp.com Regards Divya Chitare

Identifying & creating sales network Achieve sales & revenue target in given territory To ensure timely collection of credit payments from parties Conducting farmer meetings & Product demo to farmers & distributors Performing Sales promotion activity Required Candidate profile Timely reporting of sales results to the management To provide all possible support for legal aspect of business Assist marketing group in monitoring competitor products & marketing activities.

Hiring for Contract Management Min exp:-2Yyrs ctc upto:-5.5lpa Location:-Pune SKILLS:- Contract management, Contract renewal,pricing, Quotation, Quote to cash For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

Position Overview: We are looking for a skilled EDI Support Engineer with 5+ years of experience, specifically within the retail sector, to support and optimize our EDI processes. The ideal candidate will manage daily EDI operations with retail trading partners, ensure data accuracy and system integrity, and work closely with internal supply chain, merchandising, and IT teams to streamline retail transactions and integrations. ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries by focusing on creating value through innovation. Job Responsibilities: Monitor and manage daily EDI transactions (e.g., EDI 850, 855, 856, 810, 997) related to purchase orders, shipping notices, and invoices. Troubleshoot and resolve EDI transmission errors, mapping issues, and partner integration problems. Onboard new retail vendors and partners by configuring EDI mappings and conducting end-to-end testing. Collaborate with merchandising, warehouse, and logistics teams to ensure accurate and timely data exchange. Maintain compliance with retail partner EDI specifications (e.g., Walmart, Target, Amazon, etc.). Manage EDI platform configurations using tools such as Sterling Integrator or SPS Commerce. Work with ERP and order management systems (e.g., NetSuite, SAP, Microsoft Dynamics) to support data flow and reporting. Document EDI processes, configurations, and partner specifications. Basic Qualifications: Bachelor s degree in computer science, Information Systems, or related field. Minimum 5 years of experience in EDI support within a retail or consumer goods environment. Solid understanding of EDI standards (ANSI X12, EDIFACT) and retail-specific transaction sets. Experience with EDI tools/platforms: SPS Commerce, Sterling Integrator, or similar. Knowledge of data transfer protocols (AS2, FTP/SFTP, VAN). Familiarity with retail partner compliance requirements. Strong analytical and problem-solving skills with a high attention to detail. Excellent communication skills for working with internal teams and external trading partners. We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Provides tax advice and services in assigned areas of technical expertise to Keysight at the enterprise and entity levels, and to managers or other employees in the areas of compliance (including SOX), transfer pricing, planning and training. Assigned areas may include involvement in company income tax, property tax, corporate legal structure, acquisitions and divestitures, transfer pricing and intercompany transactions and other tax areas. Researches, prepares, analyzes and documents tax issues and compliance for the geographic and process area of responsibility including related systems and accounting understanding, working with outside advisors where appropriate. Partners with the businesses and other functions in the implementation of business or process changes. Participates in the formulation, coordination and implementation of Keysights global tax strategy with the objective of optimizing global after-tax results. Participates in the representation of Keysight in audits, litigation and other negotiation with government authorities relating to tax matters. Participates in cross functional projects partnering with finance & non finance functions like Corporate Controllership Organization, Corporate Financial Reporting, Human Resources, legal, corporate development, accounts payable, accounts receivable, and order management. Candidate should have robust knowledge & working experience of US GAAP- ASC 740 (Accounting for Income Taxes) Responsible for preparation/Review of Foreign tax provision including calculation of deferred tax assets/liabilities, the effective tax rate, FIN48 in accordance with ASC 740 (Accounting for Income taxes) Provide support on the preparation/review of various tax consolidation adjustments like tax incentives, effective tax rate, etc. Responsible for preparation/Review of various tax reports generated from Microstrategy/Onestream Excellent MS-excel skills and proficiency in other Microsoft Office tools Works on tax assignments with clearly defined objectives Solves problems of limited scope and complexity Qualifications Qualified chartered accountants or equivalent. Minimum 2 years of relevant experience for qualified chartered accountants. Minimum 4 years of relevant experience for semi- qualified chartered accountants. Working Knowledge of Oracle, MSTR, Onestream, and specialized knowledge of Income Tax tool- OneSource Tax Provision would be an added advantage. Should possess strong analytical skills to analyze, identify and calculate the book to tax adjustment in accordance with US GAAP- ASC 740 (Accounting for Income Taxes). Excellent MS-excel skills and proficiency in other Microsoft Office tools Effective Inter-personal communication, including both verbal and written. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.**Provides tax advice and services in assigned areas of technical expertise to Keysight at the enterprise and entity levels, and to managers or other employees in the areas of compliance (including SOX), transfer pricing, planning and training. Assigned areas may include involvement in company income tax, property tax, corporate legal structure, acquisitions and divestitures, transfer pricing and intercompany transactions and other tax areas. Researches, prepares, analyzes and documents tax issues and compliance for the geographic and process area of responsibility including related systems and accounting understanding, working with outside advisors where appropriate. Partners with the businesses and other functions in the implementation of business or process changes. Participates in the formulation, coordination and implementation of Keysights global tax strategy with the objective of optimizing global after-tax results. Participates in the representation of Keysight in audits, litigation and other negotiation with government authorities relating to tax matters. Participates in cross functional projects partnering with finance & non finance functions like Corporate Controllership Organization, Corporate Financial Reporting, Human Resources, legal, corporate development, accounts payable, accounts receivable, and order management. Candidate should have robust knowledge & working experience of US GAAP- ASC 740 (Accounting for Income Taxes) Responsible for preparation/Review of Foreign tax provision including calculation of deferred tax assets/liabilities, the effective tax rate, FIN48 in accordance with ASC 740 (Accounting for Income taxes) Provide support on the preparation/review of various tax consolidation adjustments like tax incentives, effective tax rate, etc. Responsible for preparation/Review of various tax reports generated from Microstrategy/Onestream Excellent MS-excel skills and proficiency in other Microsoft Office tools Works on tax assignments with clearly defined objectives Solves problems of limited scope and complexity

About the Role: We are looking for an Oracle Cloud OM Functional Consultant with over 3 years of expertise in OM, Pricing, Shipping, Global Order Promising and Planning modules. Requirements: Overall 3+ years of experience in Implementation of Oracle Cloud Order Management module. Strong functional experience and expertise in Oracle Cloud Order Management, Global Order Promising, Shipping, Pricing modules Proficiency in Oracle Supply Chain configuration and system functionality. Experience in conducting workshops, documenting requirements, and validating current-state processes. Attention to detail with the ability to prepare meticulous design documents for integrations and reports. #LI-AA1 #LI-Hybrid

7+ years of Adobe AEM experience, 5 + years of experience in the relevant field Extensive knowledge in AEM architecture and technology (Experience in Java Content Repository (API) suite and Sling web frameworks) Experience integrating AEM with other products, such as Analytics, Target, Campaign Experience with dispatcher settings, cloud configurations and development instances setup. Strong Java/J2EE development background and experience in development & consumption of Microservices and Rest/SOAP services. Solid experience with AEM building blocks including templates, components, dialogs, widgets and bundles. Experience with communicating to different internal servers, databases from AEM, using both front end (ajax, cookies) and backend technologies (servlet, osgi service, Sling) The candidate should have experience in developing AEM applications which involves cart management and order management. 5 years+ of experience with Angular 2.0 and related Java script technology Building dynamic and adaptable web applications. Performing analysis of product development. Delivering comprehensive front-end software. Working with back-end programmers to create REST API. Developing front-end applications and asset infrastructure. HTML and CSS. . TypeScript. RxJS 7+ years of Adobe AEM experience, 5 + years of experience in the relevant field Extensive knowledge in AEM architecture and technology (Experience in Java Content Repository (API) suite and Sling web frameworks) Experie

Fresenius Medical Care core values: Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented. PURPOSE AND SCOPE: The Order to Cash Process Expert & Transformation Lead is responsible for driving process standardization across the E2E Order to Cash (O2C) value chain. This role leads high-priority, cross-functional transformation and simplification initiatives that impact O2C processes. The focus is on achieving convergence across functions and departments toward a unified end-to-end (E2E) process taxonomy, service delivery model, and performance metrics. The expert will also steer enterprise-wide transformation programs, shaping a stakeholder-aligned future state for the Inventory process. Your responsibilities: Leads the design and implementation of processes within Order to Cash, with the specific focus on Order to Invoice process and interdepartmental handoffs. Collaborates closely with the Global Process Owner and key stakeholders to define future-state processes, roadmaps, service delivery models, and performance metrics. Maintains and governs process documentation, ensuring the consistent application of global standards and policies. Supports SAP S/4HANA and other ERP implementations by translating business requirements into optimized O2C process solutions. Oversees the execution of projects, ensuring timely delivery within scope and alignment with strategic business objectives. Facilitates workshops and working sessions with global teams to foster alignment, engagement, and adoption of process changes. Continuously monitors process performance, identifying gaps and driving opportunities for improvement and innovation. Provides mentorship to process analysts and guidance to process operators to build capability and ensure operational excellence. Our requirements: Bachelor s degree in : Business Administration, Finance or Accounting, Economics , Supply Chain Management, or a related field. An advanced degree is preferred. Proven experience in leading cross-functional process improvement or transformation initiatives within a global business environment. 8-12 years of relevant experience in Order-to-Cash (O2C )processes, with the focuse on Order management and order entry, Billing and invoicing, Credit management and approvals, dispute management and coordination with logistics and customer service team Proven experience in leading cross-functional process improvement or transformation initiatives within a global business environment. Responsibility for budget creation and management Strong knowledge of ERP systems (e.g., SAP S/4HANA, Oracle), with hands-on involvement in system implementations or upgrades. Familiarity with process design methodologies and frameworks (e.g., BPMN, Lean Six Sigma); certification (e.g., Lean Six Sigma Green/Black Belt) is a plus. Experience with shared services or Global Business Services (GBS) environments is preferred. Strong analytical and communication skills, with the ability to influence across functions and levels of the organization. Project management experience or certification (e.g., PMP, PRINCE2) is an added advantage. This position requires up to 20% travel.

Job Location: Pune Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella , Tic Tac , Ferrero Rocher , Raffaello , Kinder Bueno and Kinder Surprise . As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. About the Role: Responsible for all SC network optimization tasks, projects including. Lead all network optimization projects in line with Region India priorities and Budget commitment, including all F4G and STW projects Lead and ensure full compliance and controls of Ferrero Standards and regulations within SC India Operations, including Quality and Safety & Sustainability standards, processes and pre-requisites Main Responsibilities: 1. Facilitate and collaborate with respective area owners within Supply Chain to continuously bring out cost efficiency opportunities and ensure effective implementation of changes. 2. Responsible to provide required inputs and assumptions for BDG & PS planning in Line with Area and Group strategy (Infrastructure Planning, Monthly Cost and Provision updates) in close collaboration with SC Procurement and SC Controlling 3. Collaborate with Procurement & Finance Controlling on all SC cost related matters, define the scope of work for all SC service providers and participate in negotiation and finalization of service agreements. Devising strategy to monitor the performance of suppliers and compliance to defined service levels 4. Identify and lead all Continuous improvement initiatives within Supply Chain Network. Drive SC Process optimization and improvement to bring in Operations efficiency effectively 5. Responsible for complete Business analysis within the Commercial Supply Chain area 6. Effectively ensure Governance, Risk and Compliance with policies and processes for Warehousing and Transportation in consistency with Group Standards 7. Drive Integration & alignment of local work processes with Global standards and ensure timely review and audits within Commercial SC area. 8. Local referent for Region India to Logistics Development 9. Drive and Implement Quality, Safety and GRC compliances within Supply Chain domain Who we are looking for: Education: Post Graduate (preferably in Operations or Supply Chain) 8-15 years of experience SPECIFIC KNOWLEGE - Sound knowledge of SAP is preferred - Sound knowledge of MS Office is preferred - Exposure to Supply Chain Planning (preferred) - Experience of Order management / Order to cash (preferred) - Logistics and Distribution Management - Cold Chain Industry dynamics - India Network Design and Complexities Skills required - Demonstrated ability and experience to manage implement business strategies benefitting the long-term objective of the business. Implementing specific processes or actions in line with business strategies - Strong leadership and project Management skills managing a high performing team with diverse cultures and background - In depth knowledge of Logistics and Warehousing processes and practices - Manage and lead cost optimization within Commercial Network area, thereby identifying and implementing cost efficiency initiatives. Ability to manage complex data analysis for business insights - Ability to manage multiple stakeholders and changing priorities supported by timely and appropriate decisions in the interest of business - Process driven working approach, high compliance to Policies and procedures and ability to implement remediation plans - Excellent communication and negotiation skills - Team Development Job Referral Code :B How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Summary: We re looking for a proactive and customer-focused E-Commerce Customer Support Specialist to join our growing team. In this role, you ll support a well-known U.S.-based online retailer celebrated for offering limited-time deals on popular brand-name products. As a key member of the support team, you ll be the first point of contact for customers helping them resolve issues, answer questions, and ensure a smooth and enjoyable shopping experience. You ll use tools like Gorgias and Shopify to manage support tickets and order-related tasks efficiently. This position is ideal for someone who thrives in a fast-paced e-commerce environment , enjoys problem-solving, and takes pride in delivering exceptional service with empathy and precision. Key Responsibilities: Customer Interaction & Problem Resolution Provide exceptional customer support across various channels (e.g., email, chat, phone), addressing inquiries, resolving issues, and ensuring a positive customer experience for customers navigating a dynamic product catalog. Handle product inquiries, order status updates, returns/exchanges, and provide basic technical support as needed, often for unique and time-sensitive offerings. Listen actively to customer concerns, empathize with their situations, and offer effective solutions. System Utilization & Data Management Efficiently navigate and utilize our primary customer support systems: Gorgias (for helpdesk management) and Shopify (for e-commerce order management). Experience with similar platforms such as Zendesk, Freshdesk, or Intercom for customer support, and WooCommerce or BigCommerce for e-commerce order processing, would be a strong asset. Accurately document customer interactions and resolutions within the designated systems. Maintain up-to-date knowledge of products, policies, and procedures to provide accurate information, adapting quickly to new product launches. Collaboration & Team Contribution Collaborate closely with the eCommerce operations team to streamline processes and improve the overall customer journey. Communicate effectively with internal teams to escalate complex issues and ensure timely resolution. Contribute to a positive team environment and uphold our commitment to outstanding customer service. Participate in training and coaching sessions to continuously improve customer service skills and system proficiency. Qualifications: Proven experience (2-4 years preferred) in a customer service or customer support role, preferably in a fast-paced e-commerce environment. Strong familiarity with or a quick learner of customer support software; direct experience with Gorgias and Shopify is highly advantageous. Excellent written and verbal communication skills in English, with a professional and empathetic tone. Strong problem-solving abilities and the capacity to de-escalate difficult situations. Highly organized, detail-oriented, and able to manage multiple inquiries concurrently in a dynamic retail setting. Ability to work independently with supervision and as part of a collaborative team. A positive attitude, strong work ethic, and a genuine desire to help customers. Ability to adapt quickly to new technologies and evolving customer service processes for diverse product categories. What Makes This Role Exciting: 100 % Remote work set-up and Work Life Balance. Competitive pay A Dynamic and Exciting E-Commerce Retail Environment: Be part of a unique e-commerce model that offers new and exciting products daily. Direct Impact on Customer Happiness: Your work directly contributes to a positive shopping experience for customers discovering great deals and unique items. Growth Opportunities: Join a rapidly expanding team with clear plans for adding more agents, offering pathways for professional development. Supportive Team & Leadership: Benefit from comprehensive training, continuous support from supervisors, and oversight from the eCommerce operations lead. About BOLD Business: Bold Business is a US-based, leading global business process outsourcing firm with over 25 years of experience and more than $7B in client engagements. We partner with companies worldwide to support their talent outsourcing and workforce scalability needs. (Bold Business recruiters always use a @boldbusiness.com email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

ExcelHer - Purchasing Associate Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the futureIf you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. We value your data privacy and therefore do not accept applications via mail. About ExcelHer program: Are you looking for an opportunity to restart your career Do you want to work with an organization that would value your experience no matter when you gained them How about working with the best minds in the transportation industry where we need more women power We are pleased to launch the ExcelHer program - the career returnship program at Volvo Group in India. The program is for women who have been on a career break for a year or more. This is our step towards empowering women to relaunch their professional journey after their absence from the workplace due to personal commitments. Exciting work assignments have been identified which you can refer in the list below. The assignments are for a tenure of 9 months. The participant of this program would have access to professional development programs, mentoring assistance by a business leader, apart from the experience of working with people from different functions/technologies/culture. Go ahead and apply if you find the opportunities in line with your experience and career interest. . About the team: Are you a curious changemaker who thrives in a fast-paced, global and complex environmentDoes the opportunity to make an impact excite you, and are you looking for a career where you grow and learn every dayAt Volvo Group Purchasing we shape the world we want to live in, by leveraging our ecosystem of supply network partners to drive prosperity. Innovation, sustainability, diversity, competitiveness, resiliency, new business models, and digitalization are all key drivers in how we select partners, partners that have the same value based and people centric view of the world as we do here at Volvo Group. Together we deliver business value to our customers and the Volvo Group. We are looking for talent with passion, commitment and big ideas who want to make a difference. Sounds like youJoin our team! The Purchasing Strategy & Digitalization (PS&D) function within Volvo Group Purchasing (GTP) is a Centre of Excellence. We are responsible for driving and facilitating the strategic direction of purchasing on behalf of Executive Management Team. PS&D are, together with relevant line functions, driving efficiency within digitalization, governance, harmonization, group synergies, continuous improvements, and digital & IT projects to enable business value. We work proactively with change management and transformation in collaboration with GTP line functions. Head of Purchasing Strategy & Digitalization is also hosting Volvo Group Purchasing India organization on behalf of CPO of Volvo Group & Head of GTP. Who are you If you have a burning desire to be a part of developing and setting the course for our society s future efficient and sustainable transport solutions together with us. this is the right place to be! You are passionate, value-driven, and have a keen eye for details to work on transformation in the purchasing area. Volvo Group Purchasing Support Center is a young, energetic team of talented and skilled professionals delivering the purchasing-related tactical scope of activities to global purchasing communities. Here we work with global stakeholders and suppliers cross functionally performing various purchasing tasks and being a problem solver. For you who want to leave the society in a good shape for the next generation. You see this opportunity to bring in the change you want for the society we want to live in. Main Activities & Responsibilities: Autonomous maintenance of Handler Logs and other Portfolio Activities/Order Management/Priority Aftermarket Requisitions handling Will be responsible for handling standard scope activities delegated by buyers from all Group trucks, buses, and Penta sites globally. RFQ Management including Launching, follow-ups for quotes, and answering supplier queries in collaboration with buyers and PD and XF teams Compiling & analyzing quotes from suppliers, preparing preliminary quotes summary/analysis as well as a cost breakdown for various suppliers and parts Solving portfolio-related issues with suppliers/cross-functional teams and Supplier Price Discrepancy Management/Issues Handling Performing various analysis for buyers and managers like Price Inconsistency Analysis, 80/20 Analysis, ABC Analysis, Volume trend Analysis, Supplier Dashboard Creation, Material Cost Levels Report, Supplier Spend Analysis, Part Price Evolution, Cost Per KG Analysis, Supplier Deep Dive Analysis Supplier Integration Support on buyer request - Support in establishing EDI Connections, Supplier Portal Access, Creation/Addition/Deletion of Parma Code/Supplier base administration, Supplier Base Follow-ups Taxonomy and Segmentation Support to buyers and management, segment owners, and maintenance of Various Department Dashboards and Reports Education & Experience Required: Bachelor s degree in Mechanical, Automobile, Industrial, Production Engineering, or Electrical & Electronics Engineering, + MBA in Operations, Supply Chain Management, or Finance, and 1-4 years of experience in the Purchasing domain. Has good undersrand on Purchase to Pay (P2P), RFQ process, Invoice discrepancy Knowledge of PowerBI, Presentation Skill set Quick Learner who drives Competence Building Continuous Improvement and Excellence mindset with good communication skills Good understanding of different manufacturing processes and best practice costing. Excellent interpersonal and networking skills - true connector working in eco-systems Positive and collaborative mindset and strong energy to contribute to the success of the Volvo Group MS Office Skills / Advance Excel Programming Skills Proactiveness is an absolute must! Location : Bangalore Would you like to dig deeper into some of the above topicsWe invite you to continue your exploratory journey here! About Volvo Group Purchasing: Located in 21 countries around the world, around 1350 employees and a yearly spend of 150 BSEK. Our current ecosystem of suppliers exceeds 50, 000, and every year around 1.9 billion parts are delivered to Group Truck plants around the world. If you are interested in knowing more about Volvo Group, click on the below links We are Volvo Group What Volvo is to me What makes our people s heart beat at work Job Category: Purchasing Organization: Group Trucks Purchasing Travel Required: No Travel Required Requisition ID: 21311 View All Jobs Do we share the same aspirations Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

At Dow, we believe in putting people first and we re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you re looking for a challenge and meaningful role, you re in the right place. About you and this role Dow has an opportunity for Customer service specialist who acts as the interface between customers & the business value chain partners to deliver exceptional service to our customers and drive profitability to Dow. Provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Uses conceptual knowledge and experience to complete a range of assignments and tasks, with need of limited guidance and direction. Responsibilities Order Management: Handle the entire order entry and fulfillment process for complex customer requirements, ensuring efficient and accurate processing. Product and Service Knowledge: Maintain a thorough understanding of business products, applications, and service offerings to provide accurate support. Regional Compliance: Apply inter-cross-regional knowledge and OR&H procedures to meet area-specific requirements. Collaboration and Coordination: Work with planning, manufacturing, logistics, third-party service providers, and business partners to meet obligations and address unplanned events. Customer Relationship Management : Develop strong customer relationships, understand their needs, gather market intelligence, and proactively address issues. Operational Efficiency : Place stock transfer orders, monitor shipments, and collaborate with regional planners to resolve operational issues and maintain service levels. Qualifications Masters or bachelors degree in a discipline demonstrating logical thinking and computational skills (Supply Chain Management, Business). Looking for 3-8 years of experience in similar roles and fields. Fluent in English written and spoken . Proficiency in the use of MS office applications (excel, outlook, power point). Your Skills Strong Analytical & Communication skills. SAP & CRM knowledge. Strong interpersonal effective and capability to collaborate effectively with different personalities and styles. Independent decision making, demonstrated ability to perform under pressure. Speed & timeliness, proactive problem solving, initiative taking. Should be good in problem solving skills. Additional notes No relocation support is provided on the role. Should be flexible to work in time zones. Benefits - What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Chemical International Pvt Ltd Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care. A Great Place to Work Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives. As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on www.dow.com .

- Manage inventory records, maintain stock levels for packaging materials - Coordinate with production team for bottling, labeling, dispatch schedules & production timeline - Communicate with suppliers & vendors for procurement of materials Required Candidate profile - Any graduate/ HSC passed -Strong organizational and communication skills. -Proficiency in Microsoft Office or other office software. -Prior experience in a similar role is a plus. Perks and benefits Paid time off Yearly bonus

Position : Customer Service Intern Duration: 12 Months ( extendable ) Location: Vashere - Kalayn Mumbai and Ranjangaon, Pune Transport : Company Provides Transport + Canteen Facility Mode: Work from Office Working Days : 6 Days in week. About the Role: We are looking for a proactive and detail-oriented Customer Service Intern to support our Customer Account team. This internship offers hands-on experience in customer relationship management, order processing, and cross-functional coordination in a dynamic business environment. Key Responsibilities: Assist Customer Account Representatives with daily tasks and customer interactions. Support order processing from entry to delivery and invoicing. Communicate effectively with customers via phone and email. Maintain accurate customer records and documentation. Coordinate with internal teams (sales, supply chain, shipping) to ensure timely order fulfilment. Respond to customer inquiries regarding pricing, availability, and documentation. Participate in customer calls and meetings with sales representatives. Learn and apply company systems and ISO procedures. What Were Looking For: Currently pursuing or recently completed a degree in Business, Commerce, or related field. Strong communication and interpersonal skills. Basic understanding of customer service principles. Proficiency in MS Office; familiarity with ERP systems is a plus. Eagerness to learn and contribute in a team-oriented environment. Perks: Attractive stipend Company-provided transport and canteen facilities Exposure to global customer service practices

Roles and Responsibilities : Manage orders from placement to fulfillment, ensuring timely delivery of products to customers. Process customer invoices, handle payment follow-ups, and maintain accurate records in the OTC system. Collaborate with internal teams to resolve billing discrepancies and optimize order processing efficiency. Analyze sales data to identify trends and opportunities for improvement in the Order to Cash process. Job Requirements : 1-4 years of experience in accounts receivable, billing, or order management. Strong understanding of OTC (Order to Cash) processes, including order management, invoice billing, and collections. Proficiency in using O2C billing software or similar systems.

Prior experience of handling order processing/supply chain management cycle for major US retailers would be a big added advantage. Sales order creation. Sales order allocation from inventory. Sending Pick Tickets to the warehouse for shipping. Warehouse coordination on phone & emails. Invoicing, Credit Memo & Return Authorization. Coordination between Sales Rep, Owner(s), and others. Inventory Management. Factoring Taking credit approvals from factoring company/Bank. Required Candidate profile Must have excellent knowledge of advanced EXCEL. Very good understanding of US business English. Excellent English is written and oral skills. Ability to multi-task and eye for details. Ability to handle pressure and tight deadlines. IMPORTANT CRITERIA FOR APPLYING FOR THIS POSITION : 1. You must be willing to commute to workplace on your own. (Cab facility is not provided) 2. You must be willing to work in US Time Zone 7:30 pm to 4:30 am. (No Rotation Shifts)

Note - We are looking functional consultant Candidate should be able to write Functional Specs, perform QA Tasks, execute developments, peer review and testing. Knowledge on Infor XA and good Technical capability [RPG, CL; etc] Experience in following modules - EPDM - Enterprise Product Data Management PUR - Purchasing IFM - International Financial Management IM & PCC - Materials Management & Production Control COM - Customer Order Management Should be able to work in Scrum teams Perform Peer reviews from Technical perspective Install support depending on Technical ability Job Description Handle Internal and External stakeholders of projects. Lead a team to deliver the expected business results. Mentor Junior consultants in the team and provide assistance in case needed. Execute unit testing to ensure the sanity of his/her developments. Realistically estimate the requirements from an effort and cost perspective. Realize the development/requirement as per the technical specification provided. Adhere to all coding standards and performance measures, as per customer/organization guidelines. Participate in testing activities along with functional counterparts and provide quick resolutions. Coordinate with functional/business POCs for requirement analysis and provide appropriate technical solutions. Coordinate with the functional team for requirement gathering/understanding and convert functional specifications to technical specifications Required Technical/ Functional Competencies Customer Management: Has working knowledge of customers business domains and technology suite. Use latest technology, proactively suggest solutions to increase business, and understand customers business. Projects Documentation: Has In-depth understanding of documentation involved in Project like FS etc. Able to build into require project documentation and can do a Peer review for team members documents. Domain and Industry Knowledge: Working knowledge of customers business processes and relevant technology platforms/products. Ability to prepare process maps, workflows, and business cases with application of industry standards and practices. Creation of medium to complex business models. Functional Design: Working knowledge of high-level scope analysis, solution design processes, implementation and integration approaches, as well as cross-functional processes. Able to understand and design processes, identify key business drivers, translate use cases into diagrams, update design specifications, and design modular, flexible solutions meeting business requirements. Understand the overall solutions integrity, application behavior, and business rules, providing input for technical components, data design, and prototype creation. Can coordinate process playbacks and prototype reviews with stakeholders and configure applications for realizing business solutions. Requirement Gathering and Analysis: Working knowledge of requirement management processes and requirement analysis processes, tools & methodologies. Able to analyze the impact of change requested/ enhancement/ defect fix and identify dependencies or interrelationships among requirements & transition requirements for engagement. Test Management: Able to perform unit testing & perform comparison testing for rehosting, report testing status and create iteration, system integration test plan and develop integration test cases as required. Execute automation test scripts/manual test cases as per test plan, record findings and DIT Test Cases against the baseline code provided. Identify, report and document defects identified and perform defect fix/ deviations from expected results. Create test cases, test scenarios and test data and perform Development Integration Testing. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Mandatory

Collections Process - Freshers Description - Applies intermediate- level subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member, providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. In credit & collections, you ll learn negotiation skills that you won t find in any financial organization. Also, we are the organization that interacts with the most teams inside HP, so a wide network & exposure is never going to be something to worry about. Responsibilities: - Analyzes and researches customer receivables account delinquency and determine the type of communication method to facilitate payment. - Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from the customer. - Recognizes trends for non-payment and resolve issues by engaging internal partners. - Utilizes strategic approach in collections activity, influencing customer payment behavior through developing key customer and partner relationships, resourcing effectively, and driving solutions. - Reduces the time spent on the account through increased portfolio effectiveness. - Minimizes Write Offs and Bad Debts through early identification of risk receivables. - Provides strong evidence of leadership capabilities through performing by example. Education and Experience Required: A first-level university degree with a focus in commerce, finance, or accounting is required 0-1 year of experience is required. Should be comfortable with US shifts Knowledge and Skills: Intermediate written and verbal communication, negotiation, and conflict resolution skills. Intermediate accounting knowledge. Intermediate problem solving skills. Basic computer skills. Intermediate prioritization skills. Basic understanding of risk mitigation tools. Intermediate understanding of HPs order management process. Intermediate understanding of HPs dispute management process. Intermediate understanding of collection processes and financial concepts. Intermediate influence skills. Data analysis: Power Bi & advanced excel Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change, and additional functions may be assigned as needed by management. Job - Finance Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO) -

Location - Hyderabad, India Department - Finance Operations Level - Executive Working Pattern - Work from office. Benefits - Benefits at Ideagen DEI - DEI strategy Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out! Ideagen is seeking a highly motivated and skilled SOP Executive to join our finance team. The successful candidate will be responsible for managing the Sales order processing & Invoicing process for our software products and issuing accurate and timely invoices to customers for both new business and contractual s. The role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Responsibilities Managing Quotes, Sales orders basis which billing needs to be done to Customers Issue accurate and timely invoices to customers for software products and services In line with contracts Work closely with the sales and customer success teams to ensure timely & accurate invoicing Resolve billing disputes and discrepancies Ensure compliance with local tax and legal regulations related to invoicing Provide support to the finance team as required Skills and Experience 2+ years of experience in Sales Order Processing, Billing, Order Management, etc., is mandatory . Demonstrable experience in a finance related role Strong knowledge of billing and invoicing processes and tools like Netsuite, Zuora and Salesforce Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience using accounting software and Microsoft Office applications Personal Attributes: Attention to detail Analytical and problem-solving skills Results-oriented Customer-focused Ability to manage multiple tasks and priorities If you are a self-motivated Sales Order Processing Executive with a passion for excellence, we encourage you to apply for this exciting opportunity with Ideagen India. About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate thats always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

Power Technique Customer Center - Sales Engineer (Parts) - Kolkata Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Power Technique Customer Center - Sales Engineer (Parts) - Kolkata Functional area: Company name: Atlas Copco (India) Private Ltd. Date of posting: Jul 1, 2025 Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? Your Role Job description : Drive the Mission Statement: Foster a positive attitude to build an efficient, agile, and service-driven organization. Sales and Order Targets: Achieve budgeted order booking and sales targets within the respective region. Account Management: Manage direct sales with key accounts and convert non-buying or lost customers. Customer Education: Identify non-service taking customers and inform them about the benefits of genuine services and spares. Product Promotion: Focus on promoting products and gaining market share. Independent Handling: Capable of handling spare parts and service quotes independently. Order Management: Regularly evaluate pending orders and ensure timely execution. Financial Tracking: Monitor dealer and direct receivables. Customer Relationships: Establish direct relationships with end customers and through dealers, and retain customer loyalty. Competitive Analysis: Keep an eye on competition, nongenuine market pricing, and product performance. Field Data Collection: Collect data on spurious parts sources from the field. Marketing Coordination: Promote special schemes in coordination with PTS marketing. Service Contracts: Establish annual service contracts, extended warranties, and rate contracts with large key accounts. Provide feedback on competition pricing and parts consumption from the field to parts marketing. Dealer Support: Implement Dealer DMS & PGA-II, support dealers with pending issues, payments, and negotiations of major deals. Territory Coverage: Ensure thorough territory coverage and interaction with field service engineers. Promotional Activities: Organize and conduct service camps, roadshows, and other field activities. Conduct in-house training for key customers and dealer teams. System Updates: Keep PTS systems (DMS, C4C) effectively and timely updated. Dealer Management: Guide dealers (dealer and customer), recommend stock, and ensure adequate inventory at the dealer end to reduce breakdown time Customer Relationship - Collect customer feedback on Spares Pricing & Quality - Analyse escalated customer-related problems and work with dealer team to resolve them - Analyse factors causing dissatisfaction among customers, -Review measures and take corrective action in coordination with Regional Service Manager Compliance with Corporate Guidelines - Follow in letter and spirit the Atlas Copco Vision, Mission and core values - Comply with the Atlas Copco Business Code of Conduct - Comply with the policies and procedures communicated from time to time - Perform any other tasks given by supervisor from time to time in order to enrich the Corporate Culture Qualifications: Degree or Diploma in Mechanical/Electrical Engineering -5 to 6 years experience -Spares sales in Compressor / Construction/ Mining industries will be an added advantage -Good knowledge on Air compressors, Engine will be preferred - Language Known Hindi, English, Bengali. Personality Requirements -Good communication Skills with an open minded attitude -Always Ready to gain Knowledge of products and channel dynamics -Computer Skills E-mails, MS Office must. -Interpersonal skills Approach to Customers professionally -Energetic, enthusiastic and able to meet stringent deadlines -Ability to Handle / Deliver under pressure -Excellent eye for details -Work requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time) -Creativity / Innovative Ideas to resolve issues for satisfying Customers -Basic knowledge on Service & Maintenance In return, we offer you A friendly, family like atmosphere Plenty of opportunities to grow and develop. A culture known for respectful interaction, ethical behaviour and integrity. Potential to see your ideas realized and to make an impact. New Challenges and new things to learn every day Last Day to Apply 15-07-2025 Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title - Engineer -Procurement Wind Experience- 4-6 years Qualification- Graduate Location- Chennai Contributes to overarching SCM/ Procurement programs and initiatives. Proficient in ERP systems (SAP, ARIBA) for material planning, purchase order management, and reporting. Manage end-to-end material procurement, from requisition to delivery and storage Collaborate with vendors, suppliers, and internal departments to streamline procurement and logistics Monitor inventory levels and implement best practices for inventory control (JIT, Kanban, safety stock, etc.) Manage cycle counts, physical inventory, and reconciliation processes. Coordinate with production, Quality, Projects and finance teams to align materials flow with project timelines and budget Analyze supply chain metrics and generate reports for management decision-making Lead continuous improvement initiatives across the supply chain to reduce waste and improve efficiency Ensure compliance with legal, regulatory, and safety standards in material handling and procurement Maintain master data in ERP systems (material master, BOMs, part numbers) and generate regular reports on material availability, inventory turns, shortages, and KPIs. Proficient in MRP, BOM structures, inventory planning tools, Excel and data analysis.