Butler - F&B

Role Overview: As a Female Butler - F&B at Sir H. N. Reliance Foundation Hospital & Research Centre, you will have the opportunity to provide world-class food and beverage service in a healthcare setting. Your focus will be on delivering personalized client care with attention to detail while upholding the highest standards of service excellence. Key Responsibilities: - Deliver personalized food and beverage service to hospital guests, patients, and visitors in compliance with established protocols. - Attend promptly to guest requests, dietary preferences, and ensure accurate and timely order processing and delivery. - Maintain confidentiality, dignity, and respect for all individuals serviced, while upholding hospital values at every interaction. - Coordinate with kitchen, patient care, and other relevant departments to ensure seamless service and guest satisfaction. - Ensure strict adherence to hygiene, sanitization, and safety standards in all areas of food and beverage operations. - Proactively address and resolve guest complaints or concerns in a professional and courteous manner. - Assist in setting up meal trays, table service, and room arrangements for guests as required. - Participate in training sessions for service standards improvement and compliance with hospital guidelines. Qualification Required: - Must be a Graduate; freshers can apply. - Food & Beverage Service (Mandatory skill): Proficiency in serving food and beverages with high standards of hygiene and hospitality in a formal setting. - Attention to Detail (Mandatory skill): Capability to notice nuances in client preferences, dietary requirements, and ensure top-notch service. - Guest Relations (Mandatory skill): Outstanding interpersonal skills to build rapport and handle guest requests and concerns efficiently. - Hospitality: Ability to create a welcoming and comfortable environment for patients and visitors, going beyond expectations in service delivery. - Patient Care: Sensitivity towards patient needs and the ability to provide compassionate assistance while adhering to hospital protocols. - Client Relations: Skilled in maintaining positive relationships, ensuring guest satisfaction, and professionally addressing any issues. - Order Management: Organized in taking, processing, and delivering food and beverage orders accurately and promptly. - Service Excellence: Commitment to achieving elevated service standards through continuous improvement, adaptability, and team collaboration.,