657 Service Excellence Jobs

As a Learning and Development professional at Hyatt Regency Bali, you will play a crucial role in shaping the skills, knowledge, and service excellence of our hotel employees. Your primary responsibility will be to design, implement, and oversee training and development programs that align with our brand standards, operational goals, and guest satisfaction objectives. By fostering a culture of continuous learning and professional growth, you will contribute to creating immersive Sanur village experiences for our guests. To excel in this role, you should have a minimum of 2 years of experience as a Team Leader in Learning & Development, Training, or a similar role within a luxurious resort environment. Your strong knowledge of hospitality operations, service excellence, and guest experience will be essential in delivering high-quality training initiatives. Excellent communication, presentation, and facilitation skills are key requirements for this position. You should also be adept at creating engaging training content using instructional design principles. Experience with e-learning tools and digital training platforms will be beneficial in enhancing the effectiveness of your training programs. As a member of our team, you will have the opportunity to work with both Hyatt Regency Bali and Andaz Bali. If you are passionate about learning and development, and if you possess strong organizational and project management skills, we invite you to join us in our journey to provide exceptional experiences to our guests.,

Step into a role of Assistant Manager - Tradability Controls, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need previous experience in: Monitor tradability controls exception management notifications and provide exception management triage where required across the tradability controls - encompassing EMIR (Risk Mitigation, Reporting and LEI), Dodd Frank (P1, P2 and Reporting), MiFID, SEC, Core Deposits, UCSM, and other regional reporting like HKMA & MAS. Ensure timely resolution of by liaising with Sales, Wholesale Onboarding, Client Regulatory, Legal, and Business Management teams to obtain the missing reference data to ensure regulatory adherence. Prepare and maintain key procedures for BAU tasks according to Barclays policy. To be able to build effective relationships with various stakeholders including Front Office, Chief Controls Office (CCO), IBMO and GMO teams to resolve any day-to-day issues. Ability to analyse data and identify risk item exceptions. Willingness to learn and be curious. You may be assessed on key essential skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Twin Health At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin , a dynamic representation of each individual s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions. Working here Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what s needed to create impact for our members, partners, and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built Ins 2022 Best Places To Work Awards. Twin Health has the backing of leading venture capital funds including ICONIQ Growth, Sequoia, and Sofina, enabling us to scale services in the U.S. and globally and help solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world! Excited to join us and do your part in improving people s health and happiness What We Look For: We hire and retain employees based on passion, talent, and trust. These core values are non-negotiable and define the way we work. Health Coaches must be deeply committed to adding real value to members lives every single day. Core Responsibilities: Act as the primary point of contact for each assigned member building trust, offering personalized support, and delivering a consistently high-touch experience. Bridge the gap between health and technology by helping members understand and leverage the Twin platform to make informed lifestyle changes. Speak to members at a defined frequency, ensuring structured conversations that add value, instill motivation, and drive positive health outcomes. Provide individualized nutrition and lifestyle coaching focused on remissioning chronic metabolic diseases and improving overall health. Motivate and empower members to achieve their health goals through sustained behavior change, education, and encouragement. Interpret and review member health data daily, enabling timely and actionable interventions. Promote the Twin philosophy: unmonitored dieting is evil to a disrupted metabolism members must heal through scientific guidance, not restriction. Reiterate the role of the Twin Digital Twin technology consistently to enhance understanding, engagement, and trust in the process. Take full ownership of member adherence, retention, and reactivation, using early signals to proactively prevent drop-offs. Handle exceptions and escalations calmly and professionally, providing solutions and emotional support during moments of distress. Champion scoreboard-driven performance monitoring key metrics like member engagement, retention, nutrition adherence, and health outcome and referrals. Collaborate closely with internal teams (Doctors, Coaches & Customer Success) to ensure seamless, coordinated care delivery. Maintain full compliance with Twin Health s SOPs for data, communication, and service excellence. Performance Scoreboard: As a Health Coach, your performance is measured on a transparent scoreboard. You are expected to consistently drive excellence in the following key areas: Health Improvements: Demonstrated clinical and metabolic progress of assigned members. Engagement & Adherence: Member consistency in following recommended protocols and using the Twin platform. Retention/Renewal: Ongoing participation of members across program phases. Reactivation: Re-engagement of members showing early signs of drop-off. Referrals: Member advocacy through referrals and positive feedback. Member Count: Effective management and outcomes across a defined member load. Who You Are Bachelor s degree in Nutrition or Health Sciences & Master s in Food & Dietary Nutrition (PG is mandatory) Certification from NBHWC, ACE, or equivalent health coaching body preferred. Minimum 5 years of experience in health/nutrition counseling, ideally within chronic care settings. Fluent in English & Hindi. Passionate about health, behavior change, and delivering life-changing results. Emotionally intelligent, empathetic, and calm under pressure, with a track record of managing client distress effectively. Tech-savvy with experience in digital health platforms and virtual coaching. Results-focused and performance-driven, with the ability to work with dashboards and achieve high operational throughput. A team player and culture champion who leads with empathy, integrity, and accountability. At Twin Health, you don t just coach you lead a movement toward healing, hope, and human potential. If you re ready to make a measurable difference in lives, this is where your journey begins.

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification Associate level ( Desirable)

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .

THE OPPORTUNITY At Aboveo, our company culture is more than a mission statement, a brand, or a sleek building renowned for our 24x7 customer service and our commitment to service excellence. We are committed to delivering exceptional support and innovative solutions that help our clients succeed. As a Customer Service Associate, we are seeking an experienced and multilingual Customer Service Representative to join our team. The successful candidate will be fluent in English, Gujarati, and Hindi and have a strong background in business process outsourcing (BPO) and technology product customer care. This role will involve providing exceptional support to our c-store clients, resolving complex issues, and ensuring customer satisfaction. A successful candidate will also thrive in and help lead fast-paced environments that encourage and reward innovative ways to deliver exponential growth. And of course, a demonstrated passion for Aboveo leadership principles doesnt hurt! KEY RESPONSIBILITIES: Provide advanced support to c-store customers via phone, email, and live chat, addressing inquiries and resolving issues related to POS systems, back-office solutions, hardware, network, and other services. Utilize language skills (English, Gujarati, and Hindi) to communicate effectively with a diverse customer base. Diagnose and troubleshoot complex technical problems, guiding customers through step-by-step solutions. Escalate critical issues to higher-level support teams and ensure a seamless resolution process. Maintain detailed records of customer interactions, including inquiries, issues, and resolutions in the CRM system. Monitor and manage customer service tickets, ensuring timely follow-up and resolution. Collaborate with internal teams (e.g., technical support, product development) to provide comprehensive solutions to customer problems. Mentor and assist other customer service representatives, providing guidance and support as needed. Continuously update knowledge of company products and services to provide accurate information and support. Participate in training sessions and workshops to improve customer service skills and technical knowledge. Contribute to the development and improvement of customer service processes and resources. EDUCATION, QUALIFICATIONS, & EXPERIENCE Diploma or equivalent experience; a degree in a related field is a plus. Proven experience in a customer service or technical support role, preferably in the technology or BPO industry. Fluency in English, Gujarati/Telugu, and Hindi is mandatory. Strong technical aptitude with the ability to learn and understand POS systems and back-office solutions. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Exceptional problem-solving skills and a proactive approach to resolving issues Strong organizational skills and attention to detail. Ability to work effectively in a fast-paced, team-oriented environment. Familiarity with CRM software and support ticket systems. Willingness to work flexible hours, including nights, weekends, and holidays, to provide 24x7 support. Previous experience in business process outsourcing and technology product customer care is highly desirable.

Role & responsibilities Floor Management Day to day operations management Customer Handling & Customer Service Coordination within department & different center-if required Coordination with Call Center Team Coordination with different types of center Time Management Escalation/Complaint Handling NPS Score Management Roaster Management Appointment Confirmation Calling & Management Front Office Management Doctors Coordination & Management Up selling & Cross Selling Team Management & Grooming Case Study Preparation Measures to prevent escalations & complaint Preferred candidate profile Graduate/Post Graduate Preferably from Hospital/Diagnostics who has Customer Service & Team Handling knowledge for more than 5 yrs & above Good Communication Skills Decision Making Skills

As a Customer Excellence Manager at bp Global Business Services (GBS), you will play a crucial role in ensuring exceptional customer experience delivery. Working closely with the Operations teams, you will be part of the functional leadership team, integrating various aspects such as partner excellence, insights and performance, transformation and automation, and functional operational excellence. Your primary objective will be to foster long-term customer loyalty by consistently providing value-added services and exceeding customer expectations. Your performance will be gauged based on process efficiency and enhanced customer satisfaction levels. Key responsibilities include integrating all projects impacting the supported function, ensuring closed-loop actions from partner forums, monitoring business performance, supporting service recovery plans, and developing strategic partnership roadmaps aligned with bp's goals. You will also be responsible for translating data and insight requirements into actionable demands, working collaboratively with cross-functional teams and driving continual improvement initiatives. The ideal candidate for this role should possess a Bachelor's degree in business administration, operations management, or a related field. A Master's degree or equivalent experience is preferred. With over 5 years of experience in operational and service excellence roles and a total work experience of 15+ years, you should demonstrate excellent communication, problem-solving, and collaboration skills. Proficiency in Microsoft Office Suite, particularly Excel, and experience in Lean, Six Sigma, and Agile project leadership are essential for this role. In terms of technical capability, familiarity with project management principles, Salesforce, Genesys, SAP, and analytic tools like Celonis and Minitab is required. A working understanding of Customer Service, Order to Cash, and Supply chain processes is also crucial. Business acumen, people-centric focus, and the ability to collaborate and influence key stakeholders are vital attributes for success in this role. Leadership qualities such as adaptability, effective communication, strong team alignment, and influencing skills are highly valued. Being self-aware, managing impact on others, and demonstrating sound judgment in complex environments are key leadership attributes. Additionally, a proactive attitude towards driving team performance, fostering innovation, and delivering seamless customer experiences is expected. This role does not entail significant travel requirements and is a hybrid of office and remote working. Relocation assistance is not provided for this position. If selected for this role, adherence to local policies, including drug screening, medical fitness review, and background checks, may be required based on the specific role.,

As a skilled and visionary Technical Manager specializing in Backup & Disaster Recovery (DR), you will be responsible for leading and modernizing the global data protection strategy at Siemens Healthineers. Your role will be crucial in ensuring the safeguarding of Healthineers data assets against ransomware threats, enhancing cyber resiliency, and implementing cutting-edge DR solutions across cloud and on-premise environments. You will drive the unification and standardization of backup solutions company-wide, while also overseeing IT service operations such as incident, request, change, knowledge management, and problem management. Your key tasks and responsibilities will include: - Leading the design, implementation, and lifecycle management of a unified backup and DR platform across all Siemens Healthineers locations. - Evaluating and integrating emerging technologies and industry trends such as immutable backups, cloud-native DR, BaaS, and DRaaS. - Migrating disparate backup solutions to a single enterprise-grade solution, leveraging technologies like Commvault. - Designing and enforcing backup strategies that defend against ransomware and other advanced threats. - Implementing modern cyber-resilient features including immutable backups, air-gap protection, forensic clean rooms, and automated anomaly detection and alerting. - Defining and ensuring alignment with business continuity strategies, recovery point objectives (RPO), and recovery time objectives (RTO). - Automating and conducting regular DR drills and post-mortem analyses to validate recovery readiness. - Leading and managing ITSM processes including incident, request, change, and problem management across backup and DR services. - Ensuring high availability and SLA compliance for backup/DR operations through proactive monitoring and reporting. - Driving continuous improvement initiatives in service delivery aligned with ITIL best practices. - Overseeing the budgeting, cost tracking, and optimization of backup and DR services. - Supporting business case development for tool consolidation and infrastructure investment. - Leading a global or distributed team of engineers and specialists, developing staff through coaching, training, and performance management to foster a culture of accountability, innovation, and service excellence. Qualifications required for this role include: - Bachelor's degree in Computer Science, Information Systems, or related discipline (Master's preferred). - 12+ years of experience in IT infrastructure roles, with 4+ years in a technical management or leadership position. - Experience with on-premises and cloud-native backup and recovery technologies. - Experience with Disaster Recovery solutions for both cloud (e.g., Azure, AWS) and on-premise environments. - Strong background in protecting data against ransomware and enhancing cyber resiliency. - Solid understanding of ITSM frameworks, preferably ITIL v4 certified. - Experience in managing global backup/DR migrations and solution unification projects. In terms of technical skills, you will need: - Experience in managing and designing Commvault-based backup environments. - Experience with on-premises and cloud-native backup/DR and recovery tools such as Commvault, Cohesity, Azure Backup, VMWare Site Recovery Manager, and Azure Site Recovery. - Experience implementing immutable backups, anomaly detection, and recovery solutions to withstand ransomware attacks. - Practical knowledge of configuring logical/physical air-gap architectures and immutable storage. - Experience backing up VMs, physical servers, databases, and integrating with platforms like VMware, Hyper-V, and SAN/NAS. - Proven ability to design, implement, and test DR strategies for both on-premise and cloud infrastructures. - Knowledge of regulatory requirements (e.g., GDPR, HIPAA) and ensuring backup solutions meet compliance and audit standards. - Experience with enterprise ITSM platforms like ServiceNow. - Strong communication and stakeholder management skills across business and technical teams. Siemens Healthineers values individuals who dedicate their energy and passion to a greater cause. As part of our global team, you will have the opportunity to innovate for healthcare, building on our legacy of pioneering ideas. We encourage ownership of work to support personal and professional growth in a flexible and dynamic environment.,

Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you become part of a global team that values not only the work done but also each other. As makers, problem solvers, and future builders, we strive to create stronger and more sustainable communities. Progress and innovation are not just talked about here; we make them a reality, collaborating with our customers where we work and live. Together, we are committed to building a better world for all to enjoy living in. Your impact shapes the world at Caterpillar Inc. Joining our global team means being part of a community that values both the work accomplished and the relationships built. We are creators, solvers of problems, and architects of the future, dedicated to fostering resilient and thriving communities. Our focus is not only on envisioning progress and innovation but also on bringing them to life alongside our customers. Through our collective efforts, we are actively contributing to the creation of a better world where everyone can relish living in. We are seeking a skilled Human Resources Operations Coordinator to join our team at Caterpillar Inc. This individual will play a pivotal role in championing our IND-India HR Service Center. The primary responsibility of the incumbent will be to provide customer support through various communication channels to Caterpillar employees, Managers, the HR community, In-Country teams, and Centres of Expertise concerning human resource-related matters. This initial Customer Services assignment will pave the way for a position offering more exposure to Human Resources. The ideal candidate for this role would be based out of the Whitefield Office in Bangalore, India. In this role, your key responsibilities will include: - Serving as the initial point of contact for customers, receiving incoming requests via multiple communication methods for human resource-related information. - Verifying the completeness of each request based on agreed Service Level Agreements (SLAs), tracking and documenting requests, and resolving them through various communication channels. - Utilizing knowledge, FAQs, scripts, tools, computer systems, and other resources to address customer requests. - Reviewing and researching requests, identifying complex or problematic ones, and directing relevant issues to the appropriate HR groups such as In-Country/BU HR. - Meeting established quality and volume goals (SLAs) by ensuring accurate and prompt responses, entering precise data into required systems, and maintaining high response rates. - Engaging in continuous improvement activities to identify areas for process simplification and efficiency, ensuring positive customer interactions by providing consistent and courteous information. To be successful in this role, you should possess the following qualifications: - Ability to manage the completion of assigned work and coordinate tasks with others. - Support in developing Standard Work documentation. - Advanced proficiency in MS Word, Excel, and PowerPoint. - Minimum of 2 years of working experience in HR Shared Services. - Willingness to work from the office. - Experience in developing standard work process documentation. - Fluency in German or Spanish is desired. - Experience in Power BI is a plus. Desired skills include: - Business Process Improvement: Understanding of best practices in business process improvement and the ability to identify, evaluate, and implement more efficient approaches to business activities. - Information Capture: Knowledge of methods to obtain relevant business information and the ability to document it in an organized and retrievable manner. - Service Excellence: Familiarity with customer service concepts and techniques to meet or exceed customer needs. - Accuracy and Attention to Detail: Ability to complete tasks with precision and attention to detail. - HR: Policies, Standards, and Procedures: Knowledge of HR function and the ability to uphold organizational standards and policies in human resources management. - Human Resources Operations: Understanding of HR policies, operational processes, and tasks to ensure smooth day-to-day operations. In return, you will receive: - Work-Life Harmony - Earned and medical leave - Relocation assistance - Holistic Development - Personal and professional growth through Caterpillar's employee resource groups globally - Career development opportunities with global prospects - Health and Wellness - Medical, life, and personal accident coverage - Employee mental wellness assistance program - Financial Wellness - Employee investment plan Please note that Caterpillar is an Equal Opportunity Employer and does not currently sponsor individuals for employment visa status. However, we offer many job opportunities outside of the U.S. on our employment website. Caterpillar values diversity and encourages all qualified individuals, including minorities, females, veterans, and individuals with disabilities, to apply. Posting Dates: July 11, 2025 - July 17, 2025 Caterpillar is dedicated to fostering an inclusive and diverse work environment where all individuals are respected and valued for their contributions. If you are not ready to apply, we invite you to join our Talent Community for future opportunities.,

J oin us as an "Analyst - Credit Trading & Sales Assistant" for the TSA team in Mumbai which is responsible for managing specific trade capture activities and closely related functions within a fast-paced and dynamic environment. This team ensures a high degree of accuracy in trade capture, which is essential for the firms risk management and accurate maintenance of books and records. Additionally, the team produces business-critical reports on trading activities and identifies opportunities to improve the trade execution process. To be a successful "Analyst - Credit Trading & Sales Assistant" The candidate is expected to work closely with the Global Credit TSA team, on a real time basis to actively participate in the trade execution process. The candidate is expected to provide analysis around trading operational activities and help improvise the trade execution processes. You may be assessed on the key critical skills relevant for success in role, such as experience with Respond to/resolve queries, channelling to the appropriate area and escalating where appropriate. Essential Skills/Basic Qualifications: Relevant experience in Credit Trading & Sales Analyst profile Genuine interest in financial markets; good knowledge of Financial Instruments. Attention to detail; role impacts desk risk and requires high accuracy. Willing to work in EMEA shifts. Effective communication and interpersonal skills. Proficient in Excel and MS Office; willingness to learn new IT skills. Desirable skills/Preferred Qualifications: Previous experience with Credit Products preferred but not required. Masters Degree Advanced Excel Proven academic performance with numerical and analytical skills Proactive, with the ability to think ahead. Strong team player with willingness to help; able to work independently. This role will be based out of Nirlon Knowledge Park, Mumbai. Purpose of the role To execute trades and manage risk within a defined portfolio of financial instruments and staying informed about market trends and developments to make informed trading decisions. Accountabilities Execution of buy and sell orders or pricing of liquidity in various financial instruments while adhering to the banks trading strategies and risk parameters. Monitoring and analysis of global financial markets, economic indicators, news, and geopolitical events to identify trading opportunities and assess market risks. Management and monitoring of the risk associated with the trading portfolio and ensuring compliance with regulatory and internal risk management guidelines. Collaboration with research analysts and other teams to gather insights and information for trading decisions. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as an "Assistant Manager - Operations" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an Assistant Manager - Operations, you should have experience with: Excellent accounting skills and experience of end to end Accounts Payable Process. Expert knowledge of MS Office, primarily in advanced PPT and Excel capabilities along with excellent communication skills, written and oral. Well organized and be able to prioritize tasks, using judgement to manage/escalate issues & be able to turn around quickly, presentations for leadership. Awareness of Group Compliance policies procedures & thorough understanding of Barclays Risk Framework. Financial and Business Acumen with Ability to work with people in different geographies & flexibility to work across shifts. Good interpersonal/stakeholder management skills with ability to interact at all levels and a P\\pragmatic with a logical and flexible approach to problem resolution. Desirable skills/Preferred Qualifications: Graduate or higher degree in Business / Finance or equivalent practical experience. Team Handling & performance Management experience. A passion for adding value to the business through the production of sound analyses and recommendation. You may be assessed on the key critical skills relevant for success in role, such as experience to create quality reports and dashboards as well as job-specific skillsets. Location - Noida. Purpose of the role To monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers. Accountabilities Management of existing Barclays suppliers relationships by developing Management Information (MI) that meets the needs of the bank and complies with quality and control standards. Development of service level agreements to guide service delivery aligned to time efficiency and support the monitoring of service performance. Collaboration with various stakeholder groups to align services to the clients needs and the banks objectives. Development and execution of service improvement initiatives that improve service efficiency and competitive advantage in the marketplace. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Purpose of the role To participate in the day-to-day activities of the investment banking division. Gain broad exposure to different typed of clients, transactions and focus on specialist areas. Accountabilities Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients,. delivering holistic, structured solutions to deliver on client goals. Collaboration with cross-functional teams to support business initiatives. Participation in training and development programs to enhance skills and knowledge. Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for investment banking. Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions. Development and implementation of financial models and strategies that support in decision making in investment banking. Understand how businesses work and learn from experts in the industry. Training and mentoring of junior colleagues. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Step into a role of Operations Leader - AVP, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need previous experience in: Experience of Managing / Leading Teams Experience in handling Payments team Understanding of Payment mechanism, SWIFT, BACS etc. Experience in handling team across multiple locations will be an added advantage You may be assessed on key essential skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the banks operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the banks objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Step into a role of Senior Analyst at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in: Understanding of customer care procedures and controls to mitigate operations. Customer inquiries and issues related to products and service. Should have excellent communication skill both written and verbal Build relationships with stakeholders/ customers to identify and address their needs. You may be assessed on key critical skills relevant for success in role, such as risk and controls, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank s products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

Join us at Barclays as an Executive Assistant role. In this role you will provide administrative and organizational support to executives, managers, or teams. Manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management and a professional presence for their assigned individuals or teams. Some essential skills you will need to be successful in the role of an Executive Assistant are: Previous experience as a Personal Assistant/Executive Assistant. Strong organisational skills and attention to detail. Experience of diary management and scheduling of meetings and meeting rooms if required as well arranging any travel that is required. Excellent communication skills, with the ability to respond quickly to an action log. Some other highly valued skills are: Previous experience in a financial industry. Proficient in utilising PowerPoint, Word and Excel. Skilled in cultivating relationships with local businesses and demonstrating a strong commercial awareness. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. This role is based in Noida. Purpose of the role To manage the executives schedule, handling correspondence, preparing presentations and reports, and providing other administrative support as needed. Accountabilities Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests. Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive. Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion. Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks. Management and facilitation of senior executive members meetings. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

The CoinDCX Journey: Building Tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all.In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us! You need to be a HODLer of these 2-5 years of experience in broking/financial markets with a focus on B2B partnerships / Channel partnerships Good knowledge of financial markets. Key Accounts Management experience is essential Ability to thrive in a 0 to 1 business vertical with ambitious goals Good quantitative and analytical skills. Understanding of crypto and blockchain is a plus Fluency in Hindi, English and additional proficiency in the local language would be an advantage Bachelors degree in Business Administration, Finance, Economics, or a related field with more than 2 years of work experienceYou will be mining through these tasks Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through Business Partners Reviewing product penetration for the assigned Partners and deepen the existing relationships by cross-selling CoinDCX s products and services Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Maintaining relationships with the existing Partners through multiple channels like emails and phone calls and sharing knowledge with them on product updates, etc. Collaborate with internal teams, including compliance, operations and product to ensure seamless client support. Maintain an expertise in knowledge of financial markets, products & competitor offerings to assist in meaningful dialogue with clients Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Ensure 100% regulatory compliance.Are you the oneOur missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a We over Me mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible.Perks That Empower YouOur benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

As the Service Max COE Lead at Johnson Controls in Pune, Maharashtra, India, you will play a pivotal role in shaping the strategic direction and operational excellence of the ServiceMax Center of Excellence (COE). Your primary responsibility will be to leverage your extensive experience to drive the implementation of best practices throughout the organization, thereby enhancing field service capabilities and overall service delivery effectiveness. Your key responsibilities will include leading ServiceMax COE initiatives, establishing a framework for service excellence, and fostering a culture of continuous improvement. You will work closely with cross-functional teams to identify opportunities for optimizing service delivery processes and enhancing customer satisfaction. Developing and implementing training programs for ServiceMax users will also be a crucial aspect of your role to ensure effective utilization of the platform. Monitoring key performance indicators (KPIs) to assess the effectiveness of service operations, driving data-driven decision-making, and acting as a liaison between business stakeholders and technical teams to align service delivery with organizational goals are integral parts of the position. Additionally, you will be required to identify and evaluate emerging trends and technologies in field service management, recommending strategic investments where appropriate. In terms of qualifications, we are looking for candidates with a Bachelor's degree in Business Administration, Information Technology, or a related field, along with 18+ years of experience in service management, specifically focusing on field service operations and the ServiceMax platform. Proven experience in leading Centers of Excellence and driving organizational change initiatives is essential. Strong analytical skills, excellent communication, and interpersonal abilities, as well as the capacity to thrive in a fast-paced environment while managing multiple priorities effectively, are qualities we value in potential candidates. Possessing a ServiceMax certification or related field service management certifications would be considered a plus. If you are ready to join Johnson Controls and lead our ServiceMax COE to promote innovation and exceptional service delivery throughout the organization, we look forward to receiving your application.,

Job Description: Business Development 1. Drive growth in OPD and IPD patient volumes for the OBG unit. 2. Improve obstetric case volumes and NICU occupancy rates. 3. Annual revenue target as assigned by reporting manager 4. Plan and implement department expansion strategies, including bed capacity, robotics integration, and DNB program development. 5. Coordinate with HOD for clinical hiring aligned with business goals. 6. To understand the clinical requirements and adjust them with Medanta structure and protocols to make smooth functioning for growth. Peripheral Delhi/NCR, Outreach & Marketing 1. Establish and manage peripheral clinics; collaborate with clinic managers, RWA managers, IVF centers, and corporate offices to generate leads. 2. Organize specialty initiatives like Menopause Clinics and Adolescent Health Programs. 3. Facilitate community engagement through outreach OPDs, YouTube talks, blogs, and SEO-aligned content creation. Vendor Management 1. Oversee third-party vendor contracts, including timely renewals and market research for competitive service offerings. Performance Monitoring & Reporting 1. Prepare and present monthly performance reports, including departmental statistics, improvement initiatives, and implementation plans. 2. Monitor OP-IP conversion rates, track follow-ups and pending cases, and analyze query and conversion gaps. 3. Strategic Projects & Coordination 4. Act as the single point of contact (SPOC) for department meetings and communications with clinicians and management. 5. Lead and coordinate department events, seminars, and awareness campaigns. Service Excellence 1. Patient Experience & feedback handling: Proactive approach to handle patient feedback to ensure continuous improvement. 2. Compliance tracking with quality standards and assist with audits (JCI, NABH). 3. Address and implement infrastructure improvements, e.g., labor room and DU restructuring. 4. To prepare and Implement protocols for. Eg. ER triage for obstetrics patients, keeping time to time track for needful gaps and requirements

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

The role will report into our Vendor Quality Organization. In this role you will be responsible for the maintenance of ingredient and supplier information supporting our various Corporate Quality fundamental risk based programs. In addition, you will be responsible for distribution, tracking, and follow-up of multiple daily tasks. How you will contribute Support projects driving master data alignment across the businesses Ability to manage large sets of data efficiently and accurately Ability to manage data in various system with multiple levels of complexity Gather and interact with Vendors and be familiar with documentation that is needed by the Quality Organization. Identify opportunities for process improvements to ensure standardization and simplification of data maintenance. Drive standardization of processes within the business supporting our ingredient and vendor risk strategies What you will need to be successful Experience in SAP quality module. Preferred experience with Excel, PowerPoint, Sales Force, and Power BI knowledge of quality systems and ingredients Experience working in a similar role within an international organization and comfortable working in globally connect team Experience working with external vendors Highly detail oriented with a focus on accuracy and efficiency 3+ years of experience in similar role Highly organized and self-directed to prioritize and multi-task effectively Must have excellent communication skills and goal-oriented attitude