1437 Service Excellence Jobs - Page 5

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper hand...

As a Relationship Manager VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers This role is focused on driving customer engagement, expanding the bank s liability base, and promoting digital banking solutions You will serve as a key point of contact for customers, ensuring a seamless and personalized banking experience through remote channels Customer Relationship Management:Develop and nurture long-term relationships with existing HNW customers, focusing on liability products and services Maintain a comprehensive relationship record for each assigned customer account to ensure personalized service and effecti...

Management and facilitating of the cost close out of projects, ensuring any outstanding issues/cost commitments are dealt with in a timely manner. Supporting identified payroll and related input processes and procedures i. e. , receive and verify wage input sheets from operations, escalate queries and print and distribute pay slips. Provision of administrative support with regards to the implementation of the talent development strategy, policies, and procedures. Maintenance of accurate and organised records, including financial documents, reports, and other administrative files. Management of office supplies, equipment, and inventory, ensuring availability and ordering as needed. Analyst Ex...

Analysis of market, sector, corporate and/or economic data to help develop investment theses for your coverage universe to produce best in class Research. Research may range from individual company or sector notes, through to long dated thematic reports. Presentation of Research views to Barclays Clients; this can be through direct, face to face and virtual interactions, Research hosted events and written communications. Engagement with Markets, Client Strategy and other stakeholders, to raise awareness of your Research both to Clients and internally. Prioritise interaction with the most relevant and valuable Clients for your Research. Provision of insights and Research views to internal Cli...

Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stake...

About the Role Youll be responsible for enhancing the end-to-end journey of our Club Mahindra membersfrom onboarding and holiday planning to feedback and retention. This role blends hospitality, data insights, and member advocacy to deliver exceptional service and build lasting relationships. Key Responsibilities Lead initiatives to enhance the member journey across all touchpoints: digital, phone, and in-resort Manage the team downline and support the role requirements Analyze member feedback and usage patterns to identify opportunities for improvement Collaborate with resort operations, sales, and customer service teams to deliver consistent, high-quality experiences Develop and implement ...

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx, and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experience as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. It is a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to delive...

Conduct proactive analysis of service data to uncover trends and opportunities for improvement. Identify service risks and plan mitigation with Service Owners Develop dashboards and reports using Power BI and other tools to support decision-making and performance tracking. Design and implement automation workflows using Power Automate to streamline repetitive tasks and improve service efficiency. Apply knowledge of agentic agents and AI frameworks to deliver intelligent solutions to continuously enhance service operations. Partner with stakeholders to identify and enable predictive triggers and self-service enhancements. Collaborate with global and regional teams to align service strategies ...

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co.

1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issue...

We are seeking a talented and motivated Senior AI Engineer to join our dynamic team. The ideal candidate will have a strong background in machine learning, deep learning, and artificial intelligence including GenAI, with a passion for solving complex problems and developing innovative AI solutions. Corporate AI Incubator is designed to foster innovation and accelerate the development of AI solutions within the banking sector. By providing access to cutting-edge technologies, mentorship, and resources, the incubator aims to transform ideas into impactful AI-driven products and services. As part of the incubator, you will have the opportunity to collaborate with industry experts and leverage a...

Join us as a "Data Ops DQ Analyst" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be successful as a "Data Ops DQ Analyst", you should have experience with: A solid understanding of accounting principles, flow of accounting transactions and their representation in a Bank s financial statements. Understanding of data good understanding of data elements, data lineage data flow, and their impact on Finance data quality. Ability to analyze data, identify trends, interpret patterns, and understand interrelations...

Join us as a Development Lead at Barclays, where youll take part in the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. Youll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. To be successful as a Development Lead, you shou...

Join us as a Java Fullstack Developer" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets. Basic/ Essential Qualifications: Java Should have extensive and hands-on experience working with Java 8 or above. Spring Should have extensive and hands-on experience working with Spring Framework. Spring Boot Should have extensive and hands-on experience ...

Embark on a transformative journey as a CDAO Planning Support at Barclays, where youll play a pivotal role in shaping the future. In this role, youll be responsible to oversee the smooth operation of the banks business activities by handling a wide range of administrative tasks. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Good command over communication skills. Well versed with MS Office/ Excel. Good experience in organizational and scheduling tasks. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls...

Join us as an ETL Data Engineer at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as an ETL Data Engineer , you should have experience with: Ab Initio Unix Shell Scripting Oracle PySpark Some other highly valued skills may include: Python Teradata Java Machine Learning You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic think...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

Join us as an AVP Basel - RWA Build at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful in this role, you should have the below skills: Prior experience in PRA and EBA Reg reporting experience in any of the three streams- RWA, Leverage and Large exposures. Good understanding of PRA and EBA regulations relating to above three streams. Ability to present and talk through the data with stakeholders/ Sr Mgmt and clarify their questions, if any. Some other highly valued skills may include: Qualified Cha...

Embark on a transformative journey as a Process Advisor at Barclays, where youll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you ll need some previous experience in: Experience of working in a customer facing service environment. Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently. Ability to determine appropriate, affordable solutions for customers regarding their personal financial situation. Support customers by offering payment options, taking payments, solving problems, and providing excellent service. Effective com...

ROLE SUMMARY Are you ready to make your mark in a global organisation that values fresh ideas and bold thinkingJoin Pfizer s Digital Colleague Services & Adoption Team, where you ll help shape how thousands of colleagues experience technology every day. We re looking for a Senior Associate who s eager to learn, grow, and contribute to a team that s transforming digital support across regions. If you re passionate about solving problems, working with data, and exploring new technologies, this is your chance to build a meaningful career from day one. As a Senior Associate, you ll be at the heart of this transformation championing service excellence, harnessing data-driven insights, and leverag...

Responsibility: Staff management and training Inventory control Sales and profit maximization Customer service excellence Implementing store policies and procedures Qualification: High school diploma or equivalent; additional education or training in retail, sales, or related fields is a plus. Previous retail or customer service experience preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks.

Are you detail-oriented, persuasive, and ready to help customers with clarity and confidenceFusion CX is hiring Credit Approval Representatives in Navi Mumbai to support customers through structured verification and qualification processes. This role is ideal for professionals with strong communication skills, data accuracy, and a passion for providing seamless customer experiences. If you are exploring customer service jobs in Navi Mumbai, financial process roles, or call center careers that blend professionalism with purpose, this is your opportunity to grow with a global customer experience company. About the Role As a Credit Approval Representative, you will assist customers who have app...

Opportunity for Manager-Patient Experience for our Hospital in Mahim. Qualifications: Masters in Healthcare/ Business / Hospitality or related field or Post Graduate with relevant experience in Hospitality & Customer Experience management Experience: Minimum 10-15 years working in a Healthcare organization or Hospitality field. Job Requirement: Patient management: The ability to foster a safe, comfortable experience for all patients, as they receive the treatment they need in a controlled healthcare setting. Interpersonal communication: The ability to correspond effectively with care providers, organizational executives, patients, patient family members. Data reporting: The ability to relay ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Excellence Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engag...

Role Overview: As an Omni Sports Advisor at Decathlon, your role is to ensure a WOW Customer Experience by engaging with customers, promoting sports, and providing excellent service. You will greet customers, understand their needs, promote sports communities, and encourage participation in sports events. Your focus will be on customer satisfaction, proposing the right products and services, and offering complementary products to enhance their sports practice experience. You will also be responsible for product availability, maintaining updated signages, and ensuring smooth checkout experiences. Key Responsibilities: - Engage with customers to understand their needs and provide excellent ser...