Job Title: Customer Onboarding Executive Location: Chennai Department: Customer Onboarding No of Vacancies : 3 Employment Type: Full-time Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels. Key Responsibilities: Convert leads into active and engaged customers. Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage. Provide proactive support through WhatsApp, phone calls, emails, and other channels. Maintain a professional and long-term relationship with customers to ensure satisfaction and retention. Achieve monthly conversion and support targets consistently. Coordinate with internal teams to resolve customer queries effectively. Qualifications: Bachelor s degree in B.Com, BBA, or related field. Strong Interest in sales and customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Benefits: Attractive performance-based incentives. Provident Fund (PF) and Gratuity. Supportive and growth-focused work environment.
Job Summary: We are looking for a dedicated and customer-focused Technical Customer support - Senior Executive to provide prompt technical assistance to our employees and clients. The ideal candidate will troubleshoot and resolve basic software, and network-related issues, ensuring minimal disruption in daily operations, especially those critical to stock market trading and financial tools. --- Key Responsibilities: * Provide first-level technical support via phone, email and Chats. * Troubleshoot and resolve issues related to trading software platforms. * Log and track support issues using a ticketing system and ensure timely resolution. * Coordinate with project teams for unresolved technical problems. --- Key Skills & Qualifications: * Bachelor s degree or diploma in Computer Science, Information Technology, or a related field. * 0-3 years of experience in a tech customer support or helpdesk role. * Basic knowledge of MS Office Suite, and network troubleshooting. * Familiarity with stock trading platforms or financial tools is a plus. * Strong communication and problem-solving skills. * Ability to multitask and work in a fast-paced environment. --- Preferred Qualities: * Eagerness to learn and adapt to new trading technologies. * A calm and helpful approach in high-pressure situations. * Prior experience in BFSI or stock market domain is an added advantage.
Role Overview As a Senior Executive - Premium Customer Experience , you will be at the forefront of client engagement and revenue generation. Your primary objective is to drive revenue growth by building and deepening strong relationships with premium clients. This includes daily interaction, providing strategic market insights, timely execution of orders, and delivering an exceptional customer experience. Key Responsibilities 1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issues swiftly, acting as a trusted advisor and first point of contact. Qualifications & Skills Education: Bachelors degree in Finance, Business Administration, or related field. Experience: Proven experience in client relationship management, preferably within the financial services industry. Financial Acumen: Strong understanding of financial products, markets, and investment strategies. Communication: Excellent verbal and written communication skills; ability to convey complex information clearly. Client-centric Mindset: Passion for delivering high-quality service and building meaningful client relationships. Tech-savvy: Comfortable using dealing terminals and order placement systems. Adaptability: Ability to thrive in a fast-paced, target-driven environment. Problem-Solving: Strong decision-making skills with a proactive and solution-oriented approach. Why Join Us? Work with a high-performing, client-focused team. Exposure to premium clientele and diverse financial markets. Continuous learning and professional development opportunities. A dynamic work culture that values innovation, ownership, and results.
Position: Accounting Executive We are looking for a skilled and detail-oriented Accounting Executive to support our day-to-day accounting operations. The ideal candidate will have a strong foundation in bookkeeping, financial record-keeping, and transactional accounting with a proactive approach to problem-solving and a high level of accuracy. Key Responsibilities: Maintain and update accounting records and documentation Prepare and process bank deposits, general ledger entries, and financial statements Perform reconciliations of accounts in a timely and accurate manner Enter financial data into accounting systems/databases on a daily basis Assist with accounts payable and receivable functions Support payroll, utilities, and petty cash accounting Assist with preparation of monthly/year-end closings and reports Track and resolve accounting discrepancies and documentation issues Maintain control accounts and prepare supporting schedules Ensure compliance with internal standards, procedures, and regulatory laws (e.g., TDS, GST) Support audits and help prepare necessary financial documentation Assist in maintaining fixed asset records and reconciliations Respond to internal and external requests from vendors, clients, or colleagues Perform general administrative tasks: answering phones, responding to emails, filing, and mail processing Ensure the accounting function runs smoothly and efficiently on a daily basis Required Skills & Experience: Proven work experience in accounting or finance, preferably in accounts payable/receivable Solid understanding of bookkeeping and accounting principles Proficiency in MS Office, databases, and accounting software (e.g., Tally, QuickBooks, ERP systems) Strong data entry skills with a high level of accuracy and attention to detail Excellent verbal and written communication skills Ability to handle sensitive financial information with integrity and confidentiality Good organizational and time management abilities Willingness to comply with all applicable financial regulations (company, local, state, federal) A professional and courteous approach with strong customer service skills Educational Requirements: Bachelor s degree in Accounting, Finance, or a related field Master s degree or CA-Inter (preferred but not mandatory)\
Role Overview As a Senior Executive - Premium Customer Experience, you will be at the forefront of client engagement and revenue generation. Your primary objective is to drive revenue growth by building and deepening strong relationships with premium clients. This includes daily interaction, providing strategic market insights, timely execution of orders, and delivering an exceptional customer experience. Key Responsibilities 1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issues swiftly, acting as a trusted advisor and first point of contact. Qualifications & Skills Education: Bachelors degree in Finance, Business Administration, or related field. Experience: Proven experience in client relationship management, preferably within the financial services industry. Financial Acumen: Strong understanding of financial products, markets, and investment strategies. Communication: Excellent verbal and written communication skills; ability to convey complex information clearly. Client-centric Mindset: Passion for delivering high-quality service and building meaningful client relationships. Tech-savvy: Comfortable using dealing terminals and order placement systems. Adaptability: Ability to thrive in a fast-paced, target-driven environment. Problem-Solving: Strong decision-making skills with a proactive and solution-oriented approach. Why Join Us? Work with a high-performing, client-focused team. Exposure to premium clientele and diverse financial markets. Continuous learning and professional development opportunities. A dynamic work culture that values innovation, ownership, and results.
We are looking for a motivated and detail-oriented Executive to join our DP (Depository Participant) Operations team. The ideal candidate will be responsible for handling client modifications and ensuring compliance with KYC requirements. Key Responsibilities: Processing and verification of KYCs for Account opening and modifications Process new client account opening requests Process client requests for modifications to their accounts, including changes in personal information, bank details, and nomination updates. Verify and validate the accuracy of client-provided information and documentation. Processing of KYC submitted for Reactivation of Suspended accounts Maintain a record of all client modifications and ensure data integrity. KYC Compliance: Ensure compliance with SEBI and regulatory guidelines related to KYC norms for stock broking KRA and CKYC records to be updated Exchange UCC records to be updated Ensure proper filing and documentation of KYC records for audit and regulatory purposes. Communicate effectively with clients to obtain necessary documents and information for KYC and modification processes. Address client queries and concerns related to DP operations and KYC. Compliance and Reporting: Stay updated with the latest regulatory changes and amendments to KYC norms. Prepare and submit reports on KYC modifications and compliance to regulatory authorities as required. Team Collaboration: Collaborate with other departments, including compliance, customer service, and operations, to ensure seamless DP operations and KYC compliance. Provide support during internal and external audits. Qualifications and Skills: Bachelors degree in Commerce, Finance, or a related field. Knowledge of SEBI regulations and DP operations in the Indian stock market. Familiarity with KYC norms and requirements. Strong attention to detail and accuracy in record-keeping. Good communication with interpersonal skills. Ability to work efficiently in a dynamic and deadline-driven environment. Previous experience in DP operations and KYC modifications in the stock broking industry is advantageous. SORM & DP NISM certification is added advantage.
Job Summary: We are seeking a highly motivated and detail-oriented Executive for our Finance Department at a Stock Broking Company in India. The ideal candidate will be responsible for various accounting tasks, including managing client receipts and payments, conducting Bank Reconciliation Statements (BRS), and overseeing the allocation of client and proprietary funds within the stock exchange and PCM Key Responsibilities : Client Receipts and Payments: Manage and record all client transactions, including deposits, withdrawals, and trading settlements. Ensure accurate and timely processing of client payments and receipts. Verify transaction details for accuracy and compliance with regulatory requirements. Bank Reconciliation Statements (BRS): Prepare regular Bank Reconciliation Statements to reconcile discrepancies between company records and bank statements. Investigate and resolve any discrepancies or variances in a timely manner. Keep accurate records of all reconciliations for audit and compliance purposes. Exchange Allocation of Client and Proprietary Funds: Coordinate with stock exchange authorities to allocate client and proprietary funds as per regulatory guidelines. Monitor fund allocations to ensure compliance with exchange regulations and client preferences. Prepare and maintain records of fund allocations and related documentation. Compliance and Documentation: Stay updated with SEBI and other relevant regulatory guidelines related to stock broking and financial operations. Maintain accurate records and documentation to ensure compliance with regulatory requirements. Team Collaboration: Collaborate with cross-functional teams, including trading, compliance, and operations, to ensure seamless financial operations. Provide support during audits and regulatory inspections. Qualifications and Skills: Bachelors degree in finance, Accounting, or a related field. Strong understanding of accounting principles and practices. Proficiency in MS Excel. Excellent attention to detail and analytical skills. Strong communication and interpersonal abilities. Ability to work in a fast-paced and dynamic environment.
Job Title: Sales Executive Company Overview Navia Markets Limited is a leading financial services provider based in Chennai, offering a comprehensive suite of investment solutions including equity broking, mutual funds, and more. With a strong digital footprint and a client-first approach, Navia is committed to leveraging innovative marketing strategies to grow its customer base and enhance user experience. Job Summary We are seeking a dynamic and driven Sales Executive to join our performance marketing team , focusing on Click to WhatsApp Ads Campaigns . This role involves converting inbound leads into active clients by engaging them over WhatsApp and phone, assisting them with information about our financial services, and guiding them through the onboarding journey. Key Responsibilities Respond promptly to inbound leads generated via Click to WhatsApp Facebook Ads. Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia. Understand customer needs and assist them through the onboarding process. Maintain accurate records of interactions, leads, and follow-ups in the CRM system. Consistently meet or exceed monthly sales targets and KPIs. Deliver exceptional customer service throughout the sales funnel. Share feedback with the marketing team to enhance lead quality and campaign performance. Stay updated on industry trends, financial products, and competitors. Required Skills & Qualifications Bachelor s degree in Business, Marketing, Finance, or a related field. Minimum 2 years of experience in telesales/chat-based sales, ideally in finance, fintech, insurance, or loan sectors. Fluency in English, Tamil, and Hindi both spoken and written. Strong persuasion, negotiation, and sales-closing skills. Proficient with WhatsApp Business, CRM platforms, and digital communication tools. Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and customer engagement skills. Preferred Qualifications Experience handling leads from digital marketing platforms (e.g., Meta, Google). Background in selling financial products such as personal loans, credit cards, or insurance. Familiarity with performance marketing campaigns and lead qualification processes. Compensation Competitive base salary with attractive performance-based incentives .
Job Description Position: Senior Executive Risk Management Services (RMS) Job Summary: The *Senior Executive RMSwill play a crucial role in identifying, assessing, and mitigating financial and operational risks within the stock brokerage domain. This position ensures compliance with regulatory requirements and safeguards financial assets by implementing effective risk management strategies in both the *commodity and equity segments*. Key Responsibilities: - Implement effective risk management practices for *commodity and equitytrading. - Prepare analytical reports to assess client risk levels for the next trading day. - Monitor *SPAN marginbased on daily trading activities and generate insights for informed decision-making. - Follow up on *margin shortfallsand ensure necessary actions are taken. - Execute *client position square-offsto mitigate credit risk. - Determine *Value at Risk (VaR)and apply appropriate risk measures in fluctuating market conditions. - Conduct *daily credit risk assessmentsfor clients, ensuring adequate margin maintenance. - Communicate effectively in English, both verbally and in writing. Preferred Qualifications & Skills: - Certification in *Risk Managementor a related field (e.g., *SORM*). - *3 to 6 yearsof experience in risk management within the financial sector. - Proficiency in *risk management software and analytical tools*. - Strong *communication and presentationskills. - Ability to work effectively under pressure and meet tight deadlines. This role requires a proactive and detail-oriented professional who can navigate market fluctuations and ensure risk compliance while supporting business objectives.
Job Title: Corporate Social Responsibility Executive About the Company Navia Markets Limited is committed to creating a positive social impact alongside its business success. With our new initiative Navia Cares , we aim to bring smiles, support, and empowerment to those in need from orphanages and persons with disabilities to underprivileged children and elderly homes. Job Summary We are seeking a passionate and proactive Community Outreach & CSR Coordinator to lead our Navia Cares program. The role involves identifying and connecting with deserving individuals or organizations, managing the shortlisting process, delivering essential items, and capturing their stories. This is a rewarding opportunity for someone who truly believes in helping others and building brand goodwill through impactful community work. Key Responsibilities Reach out to communities, orphanages, disability support groups, schools, and elderly homes to promote the Navia Cares program. Get more registrations from eligible needy persons and maintain a well-organized database of beneficiaries. Shortlist the right recipients based on predefined criteria to ensure fair and impactful distribution. Coordinate with the Navia team for timely delivery of items such as wheelchairs, laptops and other support essentials. Visit beneficiaries to deliver essentials and document the impact through photographs, videos, and testimonials. Build and maintain strong relationships with community leaders, NGOs, and welfare organizations. Ensure smooth execution of monthly activities and events under Navia Cares . Create awareness about the program to enhance Navia s CSR presence and brand reputation. Ability to create blog content summarizing monthly activities and impact stories. Requirements Education: Any graduate (freshers welcome). Skills: Excellent communication and interpersonal skills. Strong organizational and coordination abilities. Empathy, patience, and a genuine passion for helping others. Basic photography and content collection skills. Other: Willingness to travel for community outreach and deliveries. Why Join Us Be part of a Navia cares program that changes lives every month. Work with a passionate team committed to social good. Gain experience in CSR, community engagement, and brand building. See your work make a real, visible difference.
Job Summary: We are seeking a highly motivated and detail-oriented Executive for our Finance Department at a Stock Broking Company in India. The ideal candidate will be responsible for various accounting tasks, including managing client receipts and payments, conducting Bank Reconciliation Statements (BRS), and overseeing the allocation of client and proprietary funds within the stock exchange and PCM Key Responsibilities : Client Receipts and Payments: Manage and record all client transactions, including deposits, withdrawals, and trading settlements. Ensure accurate and timely processing of client payments and receipts. Verify transaction details for accuracy and compliance with regulatory requirements. Bank Reconciliation Statements (BRS): Prepare regular Bank Reconciliation Statements to reconcile discrepancies between company records and bank statements. Investigate and resolve any discrepancies or variances in a timely manner. Keep accurate records of all reconciliations for audit and compliance purposes. Exchange Allocation of Client and Proprietary Funds: Coordinate with stock exchange authorities to allocate client and proprietary funds as per regulatory guidelines. Monitor fund allocations to ensure compliance with exchange regulations and client preferences. Prepare and maintain records of fund allocations and related documentation. Compliance and Documentation: Stay updated with SEBI and other relevant regulatory guidelines related to stock broking and financial operations. Maintain accurate records and documentation to ensure compliance with regulatory requirements. Team Collaboration: Collaborate with cross-functional teams, including trading, compliance, and operations, to ensure seamless financial operations. Provide support during audits and regulatory inspections. Qualifications and Skills: Bachelors degree in finance, Accounting, or a related field. Strong understanding of accounting principles and practices. Proficiency in MS Excel. Excellent attention to detail and analytical skills. Strong communication and interpersonal abilities. Ability to work in a fast-paced and dynamic environment.
Job Overview : As a Customer Experience- Senior Executive , youll be at the forefront of our client interactions, ensuring their queries are addressed promptly and with care. Your ability to provide accurate and insightful solutions plays a pivotal role in shaping our image as a customer-centric organization. Key Responsibilities: NRI Client Support: Multi-Channel Assistance: Assist NRI clients through email, phone, and chat, addressing their queries and concerns with regard to their account and Trading activities Accurate Resolutions: Provide accurate and insightful solutions to client issues within specified time frames. Client Engagement: Positive Interactions: Ensure all client interactions leave a positive and lasting impression. Feedback Collection: Gather and relay client feedback to help improve our services and offerings. Customer-Centric Focus: Empathy: Understand and empathize with client needs, building trust and rapport. Brand Image: Contribute to improving our companys image as a customer-centric organization. Qualifications: A degree in Business, Customer Service, or a related field is a plus. Previous experience in customer service, client interactions, or a similar role is preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and a commitment to delivering solutions. Empathy and a client-centric mindset. Prior experience in BFSI or stock market domain is an added advantage.
We are looking for a motivated and detail-oriented Executive to join our DP (Depository Participant) Operations team. The ideal candidate will be responsible for handling client modifications and ensuring compliance with KYC requirements. Key Responsibilities: Processing and verification of KYCs for Account opening and modifications Process new client account opening requests Process client requests for modifications to their accounts, including changes in personal information, bank details, and nomination updates. Verify and validate the accuracy of client-provided information and documentation. Processing of KYC submitted for Reactivation of Suspended accounts Maintain a record of all client modifications and ensure data integrity. KYC Compliance: Ensure compliance with SEBI and regulatory guidelines related to KYC norms for stock broking KRA and CKYC records to be updated Exchange UCC records to be updated Ensure proper filing and documentation of KYC records for audit and regulatory purposes. Communicate effectively with clients to obtain necessary documents and information for KYC and modification processes. Address client queries and concerns related to DP operations and KYC. Compliance and Reporting: Stay updated with the latest regulatory changes and amendments to KYC norms. Prepare and submit reports on KYC modifications and compliance to regulatory authorities as required. Team Collaboration: Collaborate with other departments, including compliance, customer service, and operations, to ensure seamless DP operations and KYC compliance. Provide support during internal and external audits. Qualifications and Skills: Bachelors degree in Commerce, Finance, or a related field. Knowledge of SEBI regulations and DP operations in the Indian stock market. Familiarity with KYC norms and requirements. Strong attention to detail and accuracy in record-keeping. Good communication with interpersonal skills. Ability to work efficiently in a dynamic and deadline-driven environment. Previous experience in DP operations and KYC modifications in the stock broking industry is advantageous. SORM & DP NISM certification is added advantage.
We are seeking a dynamic and driven Sales Executive to join our performance marketing team , focusing on Ads Campaigns . This role involves converting inbound leads into active clients by engaging them over the phone, assisting them with information about our financial services, and guiding them through the onboarding journey. Key Responsibilities Respond promptly to inbound leads generated through Ad campaigns. Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia. Understand customer needs and assist them through the onboarding process. Maintain accurate records of interactions, leads, and follow-ups in the CRM system. Consistently meet or exceed monthly sales targets and KPIs. Deliver exceptional customer service throughout the sales funnel. Share feedback with the marketing team to enhance lead quality and campaign performance. Stay updated on industry trends, financial products, and competitors. Required Skills & Qualifications Bachelor s degree in Business, Marketing, Finance, or a related field. Minimum 2 years of experience in telesales, ideally in finance, fintech, insurance, or loan sectors. Fluency in English, Tamil, and Hindi both spoken and written. Strong persuasion, negotiation, and sales-closing skills. Proficient with WhatsApp Business, CRM platforms, and digital communication tools. Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and customer engagement skills. Preferred Qualifications Experience handling leads from digital marketing platforms (e.g., Meta, Google). Background in selling financial products such as personal loans, credit cards, or insurance. Familiarity with performance marketing campaigns and lead qualification processes. Compensation Competitive base salary with attractive performance-based incentives .
1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issues swiftly, acting as a trusted advisor and first point of contact. Qualifications & Skills Education: Bachelors degree in Finance, Business Administration, or related field. Experience: Proven experience in client relationship management, preferably within the financial services industry. Financial Acumen: Strong understanding of financial products, markets, and investment strategies. Communication: Excellent verbal and written communication skills; ability to convey complex information clearly. Client-centric Mindset: Passion for delivering high-quality service and building meaningful client relationships. Tech-savvy: Comfortable using dealing terminals and order placement systems. Adaptability: Ability to thrive in a fast-paced, target-driven environment. Problem-Solving: Strong decision-making skills with a proactive and solution-oriented approach.
Under the direction of RM, this person is responsible for the timely execution of tasks assigned in accordance with the yearly audit plan as well as assisting with other audit matters and projects. Responsibilities: 1. Verification of Payment & Journal vouchers which broadly covers the following: - - Adherences to internal payment approval policy (DOP) approved by the Board - Deduction of tax at appropriate rates - Adequacy of supporting documents for the processed claims - Categorization of expenses into Capex or Opex and is accounted under appropriate head of accounts - Budgets adherences - Providing all the above information in the Audit Questionnaire & the templates given 2. Verification of invoices raised which broadly covers the following: - - Levy of rates agreed with the clients as is available in the SLA - Delay in raising invoices on the clients - Billed quantities / services are in sync with the operations record and are as per the service list agreed with the clients - Appropriate GST levy - Review of credit notes approved - Providing all the above information in the Audit Questionnaire & the templates given 3. To verify BRS correctness and to confirm this recon was done for all the bank accounts of the company. 4. Verification of Statutory Payments which broadly covers the following: - - Timely remittance of the statutory to the respective government authorities - Remittances are in line with the requirements of the government - Providing all the above information in the Audit Questionnaire templates given - Filing of Quarterly / Monthly / Annual returns with the respective authorities 5. HR activities: To verify the following: - Availability of documents which are required to be collected from on-boarding employees - Availability of duly approved appointment Orders - Employee salaries in HRMS portal are as per the Appointment order issued. - Availability of duly approved increment orders - Adherences to Board approved HR Policies - Adherences to Exit formalities of the company - Providing all the above information & other requirements in the Audit Questionnaire and the related templates given 6. To carryout Warehouse inspection audit as per the Yearly Audit Calendar approved by the management and in line with the Audit questionnaire designed for this purpose. Requirements: 1. Ability to communicate effectively with Team Members and Peers in both written and verbal form. 2. Have great attention to detail. 3. Excellent interpersonal, oral and written communication skills with the ability to comfortable communicate to all levels of management. 4. Knowledge of accounting and auditing principles/standards, and familiarity with MS office especially with V Look Up & Pivot function. 5. Ability to adapt to change quickly and multi-task EDUCATION/EXPERIENCE: 1. Graduation in Commerce. 2. Experience: 1 year / 6 months of work experience in Internal audit function of a company or in an Audit Firm & has a reasonably good exposure in the areas explained under Responsibilities.
Job Description - Executive Project Co-Ordinator Position: Executive Project Co-Ordinator Experience: Strong experience in Manual Testing Location: Chennai Employment Type: Full-time Roles Responsibilities: Perform comprehensive manual testing with a clear understanding of testing concepts, methodologies, and best practices. Develop detailed, accurate, and well-structured test cases based on functional requirements. Execute test cases, log defects, track issue resolution, and document test results thoroughly. Conduct API manual testing using Postman or similar tools to validate integrations, responses, and workflow behaviors. Collaborate closely with cross-functional teams (Development, Product, Business) to ensure smooth end-to-end testing coverage. Prepare and maintain technical documentation, including Functional Requirement Documents (FRD) and Business Requirement Documents (BRD), ensuring clarity and completeness. Review and analyze system requirements to ensure they meet business and user expectations. Required Skills Qualifications: Strong experience in Manual Testing with sound knowledge of testing processes, SDLC, and STLC. Proficiency in writing detailed test cases, test scenarios, and reporting test outcomes. Hands-on experience with API manual testing tools such as Postman. Ability to create comprehensive documentation including FRD and BRD. Basic to good understanding of stock market processes, products and workflow. Excellent analytical and problem-solving skills with strong attention to detail. Good communication and documentation skills. Preferred Qualifications (Optional): Experience in trading platforms, financial applications, or capital markets. Familiarity with automation tools. Required Skills Consistency Persistence Employee relations Responsible with Work Ownership of tasks and work Flexibility in work Passion To Grow Personally Professionally Out of the box thinking/ Creative Effective Communication
Job DescriptionJob Summary: We are seeking a motivated and detail-oriented Share Market Dealer - Support to assist clients with equity, derivatives, and commodity trading. The ideal candidate should have sound knowledge of financial markets, good communication skills, and a strong sense of client servicing. This is a client-facing role that ensures smooth order placement, trade execution, and issue resolution in a timely manner. Key Responsibilities: Assist clients in placing buy/sell orders across equity, FO, and commodity segments. Monitor client positions and margins; alert clients regarding MTM losses or shortfall in margins. Provide market updates, quotes, and product information as per client requirements. Address trading-related queries on our platforms Liaise with the Risk and Compliance teams on any unusual transactions or client concerns. Ensure prompt and professional resolution of client complaints and escalate when needed. Maintain accurate records of client communications and trades for audit and compliance. Stay updated with market developments, trading regulations, and company policies. Required Skills Qualifications: Bachelor s degree NISM Series VIII - Equity Derivatives Certification (Mandatory). Prior experience as a dealer or in broking support roles is a plus. Good communication skills (English and regional language). Strong analytical, multitasking, and client-handling abilities. Working knowledge of trading terminals and back-office systems.
Position Title: Manager - Internal Audit Job Description - Internal Audit Manager Overview We are seeking an experienced and detail-oriented Internal Audit Manager with a proven track record in auditing Stock Broking and / Registrar & Share Transfer (STA) Operations . The ideal candidate will oversee internal audit processes, verifying compliance with regulatory requirements, and provide strategic recommendations to enhance organizational efficiency. This role requires strong analytical skills, excellent communication abilities, and the ability to lead and mentor a team of auditors while maintaining the highest standards of integrity and professionalism. Key Responsibilities Audit Planning & Strategy Develop and implement internal audit plans and strategies. Assist in the development of the annual audit plan. Risk & Control Evaluation Conduct risk assessments and identify areas of improvement. Evaluate the effectiveness of internal controls and processes. Identify and assess potential risks to the organization. Compliance & Reporting Ensure compliance with SEBI, Stock Exchanges, and Depositories regulations. Prepare detailed audit reports and present findings to senior management and the Stakeholders. Develop and maintain audit documentation and records. Team Leadership & Collaboration Lead and mentor a team of internal auditors. Collaborate with various departments to address audit findings and recommendations. To follow up on the implementation of audit recommendations. Process Improvement & Integrity Identify gaps in existing processes, controls, and compliance frameworks. Provide suitable and pragmatic suggestions for improvement and effective implementation to strengthen Internal Controls. To maintain confidentiality, accuracy, and integrity of audit information. Participate in continuous improvement initiatives to enhance organizational efficiency. Uphold the highest standards of professional ethics and integrity. Requirements & Skills Education & Experience Bachelor s degree in accounting / finance (preferably BCom (CS)). Certified professional with valid NISM accreditation or equivalent regulatory certification Minimum of 10 years of experience in internal auditing of Stock Broking and / RTA activities Preferred age: 35+ Technical & Professional Skills Excellent analytical and problem-solving skills. Strong knowledge of regulatory requirements, Operations - Front & Back end and industry standards. Proficient in MS Office. Experience in risk assessment and internal control evaluation. Leadership & Interpersonal Skills Proven ability to lead and manage a team. Strong communication and presentation skills. Ability to work independently and collaboratively. Strong organizational and time management skills. Ability to manage multiple projects and meet timelines. Strong interpersonal skills with the ability to build relationships. Personal Attributes Detail-oriented with a high level of accuracy. Proactive, self-motivated, and committed to excellence. Continuous learning mindset with willingness to stay updated on industry trends. High ethical standards and integrity.
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