Responsibilities: Develop compelling, creative, and engaging content for various social media platforms, including Instagram, LinkedIn and Twitter Write posts, captions, and blogs that align with the brand voice and messaging strategy Collaborate with team to align content with broader brand goals and strategies Monitor and respond to comments, messages, and mentions to foster relationships with the social followers. Work closely with graphic designers, videographers, and other team members to produce visually appealing and cohesive content Collaborate with the SEO team to ensure that social media content supports broader digital marketing goals Stay updated on social media trends, platform updates, and best practices Skills: Strong analytical and problem-solving skills Collaborative and result oriented Structured approach of thinking and execution Experience in working in agile practices Team player with excellent communication and interpersonal skills Show more Show less

Responsibilities: Develop a deep understanding of the 1 Finance philosophy, approach, and suite of services to effectively align client needs with tailored financial solutions Conduct thorough assessments of client profiles to design personalized financial plans based on their goals, risk appetite, and financial position Monitor the implementation and progress of financial plans, holding regular check-ins with clients to ensure alignment with the recommended strategy Verify, cross-check, and validate all financial plans to ensure they are comprehensive, realistic, and compliant Execute client servicing activities, offering ongoing support and resolving queries to enhance client satisfaction. Create and deliver nudges—timely reminders and communications—to encourage clients to take recommended financial actions Ensure adherence to internal quality standards and maintain compliance with all regulatory and safety requirements Skills: Strong analytical and problem-solving abilities to evaluate complex financial data and recommend actionable insights Collaborative mindset with a focus on achieving results through teamwork and client-centric execution Structured and methodical approach to thinking and execution with strong attention to detail Comfortable working in agile, fast-paced environments with adaptability to shifting priorities Show more Show less

Financial Advisory Mumbai 5 - 10 Years Of Experience No. of Openings - 1 Responsibilities: Develop a deep understanding of the 1 Finance philosophy, approach, and suite of services to effectively align client needs with tailored financial solutions Conduct thorough assessments of client profiles to design personalized financial plans based on their goals, risk appetite, and financial position Monitor the implementation and progress of financial plans, holding regular check-ins with clients to ensure alignment with the recommended strategy Verify, cross-check, and validate all financial plans to ensure they are comprehensive, realistic, and compliant Execute client servicing activities, offering ongoing support and resolving queries to enhance client satisfaction. Create and deliver nudges—timely reminders and communications—to encourage clients to take recommended financial actions Ensure adherence to internal quality standards and maintain compliance with all regulatory and safety requirements Skills: Strong analytical and problem-solving abilities to evaluate complex financial data and recommend actionable insights Collaborative mindset with a focus on achieving results through teamwork and client-centric execution Structured and methodical approach to thinking and execution with strong attention to detail Comfortable working in agile, fast-paced environments with adaptability to shifting priorities

P2P Leading Mumbai 3 - 6 Years Of Experience No. of Openings - 2 Responsibilities: Perform end-to-end KYC checks on new and existing customers as per internal policies and regulatory guidelines Review and validate identity documents (e.g., Aadhar card, pan card, passport, driver’s license, utility bills, etc.) Ensure all customer information is accurately recorded and maintained in the system Follow up with customers for additional information or clarification if needed Report suspicious activity or incomplete information to the Compliance team Stay updated with KYC regulations and internal policy changes Support audits and internal compliance reviews Skills: Excellent analytical and problem-solving skills Strong attention to detail and accuracy Excellent organizational and time management skills Ability to work independently and as part of a team Excellent communication and interpersonal skills Proficiency in using KYC tools and software

Review and validate day-to-day customer transactions in accordance with standard operating procedures (SOPs) Ensure accuracy and compliance with regulatory and bank-specific guidelines Identify and escalate suspicious or unusual transactions to the compliance team Coordinate with internal teams to resolve transaction discrepancies or exceptions Maintain updated records of validated transactions and audit logs Work within defined TAT (Turn-Around-Time) and SLA (Service Level Agreements) Support internal and external audits related to transaction monitoring Maintain confidentiality and adhere to data protection policies Requisites & Skills: Experience in NBFC and P2P industry is a must Strong analytical and documentation skills Familiarity with banking systems and digital transaction platforms Ability to work in a fast-paced, high-volume environment Proficient in MS Excel and basic data tools

Analyze financial statements, credit reports, and other data to assess the creditworthiness of individuals Prepare detailed credit reports and risk assessments with recommendations for credit approval, modification, or denial Monitor existing accounts for changes in financial position or potential credit risk exposure Conduct industry and market research to support credit decisions Collaborate with sales, legal, and operations teams to ensure timely processing of credit applications and renewals Ensure compliance with internal credit policies and external regulatory guidelines Assist in the development of credit scoring models and risk mitigation strategies Maintain accurate records of credit decisions and documentation Requisites & Skills: Experience in NBFC and P2P industry is a must Experience with credit rating systems and CRM tools

Financial Advisory Delhi 3 - 6 Years Of Experience No. of Openings - 1 Responsibilities: Develop and execute detailed activation plans for new FPCs, including pre-launch timelines, operational requirements, and stakeholder coordination Conduct market analysis to identify suitable locations in alignment with business objectives Partner with marketing teams to create localized campaigns to promote new FPCs for lead generation Collaborate with internal teams (Operations, Marketing, IT, HR and compliance) to ensure readiness before the go-live date Oversee facility setup, infrastructure, event arrangements, and technology enablement to ensure operational efficiency Secure all necessary regulatory, compliance, and legal approvals for the projects Monitor early performance metrics (e.g., client acquisition, revenue generation) to assess FPC success and identify improvement areas Gather feedback from employees and clients to refine operations and customer experience Address bottlenecks in operational efficiency during the post-activation phase Plan and execute on-ground events and campaigns to boost brand visibility and attract potential clients to new centers Ensure events are aligned with the company’s strategic goals and deliver measurable results Skills: Bachelor's degree in Business Administration, Operations, Marketing, or related field (MBA preferred) Proven experience in activation or operations management, preferably in the financial services or retail sector Excellent interpersonal and negotiation skills to manage external stakeholders such as property owners and contractors Strong analytical skills to evaluate location performance and market potential Familiarity with financial products and advisory services is a plus

Job role Reconciliation (Accounts and Finance) P2P Lending Mumbai 3 - 6 Years Of Experience No. of Openings - 2 Interested in this position? Responsibilities: Requisites & Skills: Review and validate day-to-day customer transactions in accordance with standard operating procedures (SOPs) Ensure accuracy and compliance with regulatory and bank-specific guidelines Identify and escalate suspicious or unusual transactions to the compliance team Coordinate with internal teams to resolve transaction discrepancies or exceptions Maintain updated records of validated transactions and audit logs Work within defined TAT (Turn-Around-Time) and SLA (Service Level Agreements) Support internal and external audits related to transaction monitoring Maintain confidentiality and adhere to data protection policies Experience in NBFC and P2P industry is a must Excellent analytical, communication, and decision-making skills Familiarity with banking systems and digital transaction platforms Ability to work in a fast-paced, high-volume environment Proficient in MS Excel and basic data tools

P2P Lending Mumbai 4 - 8 Years Of Experience No. of Openings - 2 Interested in this position? Responsibilities: Requisites & Skills: Analyze financial statements, credit reports, and other data to assess the creditworthiness of individuals Prepare detailed credit reports and risk assessments with recommendations for credit approval, modification, or denial Monitor existing accounts for changes in financial position or potential credit risk exposure Conduct industry and market research to support credit decisions Collaborate with sales, legal, and operations teams to ensure timely processing of credit applications and renewals Ensure compliance with internal credit policies and external regulatory guidelines Assist in the development of credit scoring models and risk mitigation strategies Maintain accurate records of credit decisions and documentation Experience in NBFC and P2P industry is a must Excellent analytical, communication, and decision-making skills

Job role Customer Experience Specialist P2P Lending Mumbai 3 - 6 Years Of Experience No. of Openings - 2 Interested in this position? Responsibilities: Requisites & Skills: Own and manage the end-to-end customer experience post onboarding Serve as the primary contact for customer queries, feedback, and escalations Ensure timely updates, clear communication, and proactive follow-ups with clients Coordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficiently Track and manage client journeys using tools; ensure all updates are documented Identify friction points in the customer journey and suggest improvements Build trust and relationships to increase customer satisfaction and loyalty Share insights from customer interactions to help refine processes and services Experience in NBFC and P2P industry is a must Strong interpersonal and communication skills both written and verbal Problem-solving mindset and a proactive approach to customer issues Ability to multitask and manage time effectively in a fast-paced environment Prior experience in fintech, banking, or service-based industries Exposure to customer journey mapping or process optimization

Job role Executive - KYC P2P Lending Mumbai 3 - 6 Years Of Experience No. of Openings - 2 Interested in this position? Responsibilities: Skills: Perform end-to-end KYC checks on new and existing customers as per internal policies and regulatory guidelines Review and validate identity documents (e.g., Aadhar card, pan card, passport, driver s license, utility bills, etc.) Ensure all customer information is accurately recorded and maintained in the system Follow up with customers for additional information or clarification if needed Report suspicious activity or incomplete information to the Compliance team Stay updated with KYC regulations and internal policy changes Support audits and internal compliance reviews Excellent analytical and problem-solving skills Strong attention to detail and accuracy Excellent organizational and time management skills Ability to work independently and as part of a team Excellent communication and interpersonal skills

Job role Back Office Executive P2P Lending Mumbai 3 - 6 Years Of Experience No. of Openings - 2 Interested in this position? Responsibilities: Requisites & Skills: Perform data entry and maintain accurate records in internal systems Process and verify transactions, applications, or documentation as per defined protocols Handle documentation, filing, and backend processing tasks Assist in preparing operational reports, dashboards, and MIS Coordinate with front-office, finance, or compliance teams for information exchange Monitor emails and respond or escalate as needed Maintain confidentiality and adhere to data security standards Support audits and other administrative functions as required Experience in NBFC and P2P preferred Proficient in MS Office Good typing speed and attention to detail Strong organizational and time management skills Excellent written and communication skills

Process and verify transactions, applications, or documentation as per defined protocols Handle documentation, filing, and backend processing tasks Assist in preparing operational reports, dashboards, and MIS Coordinate with front-office, finance, or compliance teams for information exchange Monitor emails and respond or escalate as needed Maintain confidentiality and adhere to data security standards Support audits and other administrative functions as required Requisites & Skills: Experience in NBFC and P2P industry is a must. Basic knowledge of compliance or KYC processes

Conduct keyword research and analysis to identify relevant search terms and trends Optimize on-page SEO elements, including meta tags, URL structures, and internal linking Develop and implement off-page SEO strategies, such as link-building and outreach campaigns Monitor website performance using SEO tools such as Google Analytics, Search Console, and others Collaborate with the content team to create SEO friendly content and improve the overall website structure Stay updated on the latest SEO trends, search engine algorithms, and best practices Perform competitor analysis to identify new opportunities and challenges Provide regular reporting on website performance, rankings, and organic traffic growth Manage various agencies and stakeholders Familiarity with SEO tools such as Google Analytics, Ahrefs, SEMrush, or Moz Basic understanding of HTML, CSS, and website architecture Strong analytical skills with the ability to interpret data and make data-driven decisions Excellent written and verbal communication skills Ability to stay organized and manage multiple projects simultaneously Passionate about keeping up with SEO industry trends Basic understanding of the financial industry is a plus

Analyze financial statements, credit reports, and other data to assess the creditworthiness of individuals Prepare detailed credit reports and risk assessments with recommendations for credit approval, modification, or denial Monitor existing accounts for changes in financial position or potential credit risk exposure Conduct industry and market research to support credit decisions Collaborate with sales, legal, and operations teams to ensure timely processing of credit applications and renewals Ensure compliance with internal credit policies and external regulatory guidelines Assist in the development of credit scoring models and risk mitigation strategies Maintain accurate records of credit decisions and documentation Experience in NBFC and P2P industry is a must Excellent analytical, communication, and decision-making skills

Own and manage the end-to-end customer experience post onboarding Serve as the primary contact for customer queries, feedback, and escalations Ensure timely updates, clear communication, and proactive follow-ups with clients Coordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficiently Track and manage client journeys using tools; ensure all updates are documented Identify friction points in the customer journey and suggest improvements Build trust and relationships to increase customer satisfaction and loyalty Share insights from customer interactions to help refine processes and services Experience in NBFC and P2P industry is a must Strong interpersonal and communication skills both written and verbal Problem-solving mindset and a proactive approach to customer issues Ability to multitask and manage time effectively in a fast-paced environment Prior experience in fintech, banking, or service-based industries Exposure to customer journey mapping or process optimization

Research or Financial industry-related topics (combining online sources, interviews and studies) Write clear marketing copy to promote our products/services Prepare well-structured drafts using available content management systems Proofread and edit blog posts before publication. Submit work to higher management for input and approval Coordinate with marketing and design teams to illustrate articles, social media copies and videos Conduct simple keyword research and use SEO guidelines to increase web traffic Identify customers needs and gaps in our content and recommend new topics. Ensure all-around consistency (style, fonts, images and tone) Update website and app content as needed Strong analytical and problem-solving skills Collaborative and result oriented Structured approach of thinking and execution Experience in working in agile practices

Identify check points where the Financial Concierge Specialists (FC s) communicate with the clients Design a metrics to evaluate the above Financial Concierge Specialist (FC s) touch points using call quality parameters and standards Identify areas for improvement for FC s quality checks Design feedback mechanism to share constructive feedback with FC s and monitor improvements Deep dive into the problems and conduct root analysis cause to identify possible solutions Program, manage and drive continuous improvement and process adherence KRP for the quality check of the FC s dedicatedly Build and populate key management dashboards to monitor quality check results to enable data-driven decision-making using business intelligence tools Collaborative and result oriented Structured approach of thinking and execution Proven experience in quality control, quality assurance or a related role Strong understanding of quality evaluation systems, tools and techniques

Perform data entry and maintain accurate records in internal systems Process and verify transactions, applications, or documentation as per defined protocols Handle documentation, filing, and backend processing tasks Assist in preparing operational reports, dashboards, and MIS Coordinate with front-office, finance, or compliance teams for information exchange Monitor emails and respond or escalate as needed Maintain confidentiality and adhere to data security standards Support audits and other administrative functions as required Experience in NBFC and P2P preferred Proficient in MS Office Good typing speed and attention to detail Strong organizational and time management skills Excellent written and communication skills

Perform end-to-end KYC checks on new and existing customers as per internal policies and regulatory guidelines Review and validate identity documents (e.g., Aadhar card, pan card, passport, driver s license, utility bills, etc.) Ensure all customer information is accurately recorded and maintained in the system Follow up with customers for additional information or clarification if needed Report suspicious activity or incomplete information to the Compliance team Stay updated with KYC regulations and internal policy changes Support audits and internal compliance reviews Excellent analytical and problem-solving skills Strong attention to detail and accuracy Excellent organizational and time management skills Ability to work independently and as part of a team Excellent communication and interpersonal skills