1453 Service Excellence Jobs - Page 9

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1.0 - 4.0 years

13 - 14 Lacs

chennai

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Join us as an Analyst - Regulatory reporting role, where to gather, analyse, and present risk data in a clear and concise manner to stakeholders across the organisation, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we'dont just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some other highly valued skills may include below: Regulatory Compliance. Regulatory Techniques. You m...

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1.0 - 3.0 years

3 - 5 Lacs

pune

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Job Summary Join our team as a Customer Service Specialist where you will leverage your expertise in customer service and claims to enhance client satisfaction and streamline processes. With a hybrid work model and night shifts you will play a crucial role in addressing customer inquiries and resolving claims efficiently contributing to our companys reputation for excellence. Responsibilities Address customer inquiries promptly and accurately to ensure high levels of satisfaction. Resolve claims efficiently by applying your domain expertise and adhering to company policies. Collaborate with team members to identify and implement process improvements for better service delivery. Utilize custo...

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1.0 - 3.0 years

3 - 5 Lacs

pune

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Job Summary Join our team as a Customer Service Specialist where you will leverage your expertise in customer service and claims to enhance client satisfaction and streamline processes. With a hybrid work model and night shifts you will play a crucial role in addressing customer inquiries and resolving claims efficiently contributing to our companys reputation for excellence. Responsibilities Address customer inquiries promptly and accurately to ensure high levels of satisfaction. Resolve claims efficiently by applying your domain expertise and adhering to company policies. Collaborate with team members to identify and implement process improvements for better service delivery. Utilize custo...

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6.0 - 19.0 years

14 - 15 Lacs

pune

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Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests. Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive. Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion. Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks. Management and facilitation of senior executive members meetings. Analyst Expectatio...

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1.0 - 14.0 years

13 - 15 Lacs

chennai

Work from Office

Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and i...

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1.0 - 11.0 years

7 - 8 Lacs

chennai

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Understanding of customer care procedures and controls to mitigate operations. Customer inquiries and issues related to products and service. Build relationships with stakeholders/ customers to identify and address their needs. Should have strong business communication skill both written and verbal. You may be assessed on key critical skills relevant for success in role, such as customer care, report creation, dealing of stake holders, rigour procedures, tools & practices, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To provide exceptional customer service while resolving more complex customer need...

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1.0 - 9.0 years

18 - 20 Lacs

pune

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Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of techn...

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1.0 - 4.0 years

2 - 5 Lacs

noida

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Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to...

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a member of KPMG in India, you will be part of a professional services firm affiliated with KPMG International Limited, leveraging a global network of firms and local expertise in laws, regulations, markets, and competition. With offices across India, including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we offer services to national and international clients across various sectors. Our focus is on providing rapid, industry-focused, and technology-enabled services that draw upon our deep knowledge of global and local industries, as well as our understanding of the Indian business landscape. **Key Re...

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18.0 - 22.0 years

0 Lacs

maharashtra

On-site

Role Overview: As the Service Max COE Lead at Johnson Controls, you will drive the strategic direction and operational excellence of the ServiceMax Center of Excellence (COE). Your extensive experience will guide the implementation of best practices, enhancing field service capabilities and overall service delivery effectiveness. Key Responsibilities: - Lead the ServiceMax COE initiatives, establishing a framework for service excellence and continuous improvement. - Collaborate with cross-functional teams to optimize service delivery processes and enhance customer satisfaction. - Develop and implement training programs for ServiceMax users to ensure effective platform utilization. - Monitor ...

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4.0 - 7.0 years

4 - 8 Lacs

kolkata

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Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the deployment to ensure service deliveries Developing a solid and trusting relationship between clients, Occupiers and company Resolving occupiers issues and complaints Developing a complete understanding of key account needs Anticipating key account changes and improvements Managing communications between key clients, occupiers and internal teams Strategic planning to improve client results/deliverables Negotiating contracts with client and establishing timeline of performance Monitoring and controlling of clients budget Working with othe...

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0.0 - 2.0 years

2 - 4 Lacs

kochi, mumbai

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An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

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0.0 - 2.0 years

2 - 4 Lacs

kolkata

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An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

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0.0 - 2.0 years

2 - 4 Lacs

patna, chennai

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An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

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0.0 - 2.0 years

2 - 4 Lacs

agra

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An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

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0.0 - 2.0 years

2 - 4 Lacs

agra

Work from Office

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

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2.0 - 7.0 years

4 - 9 Lacs

pune

Work from Office

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential Manages group/catering opportunities not handled by an Event Booking Center (EBC) Actively up-sells each business opportunity to maximize revenue opportunity Achieves personal and team related revenue goals Verifies business is turned over properly and in a timely fashion for proper service delivery Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience Provides service to customers in order to grow the account on behalf of the company CANDIDATE PROFILE Education and Experience High school diploma ...

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12.0 - 15.0 years

40 - 45 Lacs

bengaluru

Work from Office

Date Posted: 2025-09-16 Country: India Location: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India Titel: ASM - Service Sales Location Bangalore Exp : 12 to 15 years Sales experience - Responsible for timely PA renewal with desired increase ( Approx 1100 -1200 Units) - Timely Negotiation & Accountable for annual Revenue from these Key Accounts - Key Account Management & Customer relationships - Work on Service excellence for these Key accounts .

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8.0 - 12.0 years

20 - 22 Lacs

gurugram

Work from Office

Key Responsibilities/What You Will Do • Lead the HUFT Way: Inspire and guide the customer service team to embody empathy, warmth, and problem-solving in every interaction. • Pet Parent First: Create service protocols and tone of voice that reflect what pet parents truly need from reassurance to expert guidance. • Service Excellence: Define KPIs around response time, first-contact resolution, and customer delight but always balanced with compassion over scripts. • Training & Coaching: Regularly upskill the team on product knowledge, pet-parent psychology, and emotional intelligence. • Customer Insights: Capture customer feedback and translate it into actionable insights for product, retail, a...

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12.0 - 18.0 years

22 - 25 Lacs

ahmedabad

Work from Office

The Head - Service Excellence will be a pivotal leader responsible for developing, implementing, and sustaining a culture of service excellence across all the business units of Sterling Hospitals in Gujarat. This role will champion patient-centricity, drive continuous improvement in patient care services, Standard Operating procedures (SOPs), Technology transformation, Continuous process improvements and ensure a consistently positive and high-quality experience for all patients and their families. The Head - Service Excellence will work collaboratively with clinical and non-clinical leadership to embed service standards, monitor performance, and foster a patient-first mindset throughout the...

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2.0 - 6.0 years

0 Lacs

wayanad, kerala

On-site

As a Housekeeping Attendant, your role involves cleaning and maintaining guest villas to ensure luxury standards. You will be responsible for managing linen, amenities, and housekeeping supplies, as well as addressing guest requests promptly and professionally. Additionally, you will assist in laundry and inventory management while working closely with the housekeeping team to uphold service excellence. Your key responsibilities include: - Cleaning and maintaining guest villas to luxury standards - Managing linen, amenities, and housekeeping supplies - Addressing guest requests promptly and professionally - Assisting in laundry and inventory management - Working closely with the housekeeping...

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2.0 - 7.0 years

4 - 9 Lacs

mumbai, nashik

Work from Office

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

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2.0 - 7.0 years

4 - 9 Lacs

deoria

Work from Office

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

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2.0 - 7.0 years

4 - 9 Lacs

bengaluru

Work from Office

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

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2.0 - 7.0 years

4 - 9 Lacs

mumbai

Work from Office

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

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