1437 Service Excellence Jobs - Page 7

We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in ficial services or banking. Handle customer service tasks including account opening, DMAT services, and grievance resolution. Educate customers on product features and assist with service requests like cheque book issuance. Achieve sales targets for bank and investment ...

Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the banks digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requi...

Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data. Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures. Development of processing and analysis algorithms fit for the intended data complexity and volumes. Collaboration with data scientist to build and deploy machine learning models. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvement...

Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution. Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficien...

Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of techn...

The Opportunity: Under limited supervision, ensures the highest level of accuracy for data entered into HR data systems to ensure successful data audit, including date-sensitive changes and employee data. Job Description Avantor is looking for a dynamic, forward-thinking, and experienced Human Resources Service Excellence, Knowledge Management Specialist who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Responsible for overseeing the creation, distribution, utilization a...

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease. Role Overview The Concierge Manager will be responsible for overseeing all concierge services and managing the concierge team at the Knowledge Center. The role ensures a smooth and seamless experience for members, visitors, and guests by handling service requests, escalations, and maintaining servic...

Join our Team About this opportunity: The role of the Break and Fix Data Center Support Engineer is to manage and maintenance of Data Center physical infrastructure setup. The engineer have to perform troubleshooting activities while interacting with customers and OEM vendors to solve network gear related incidents within SLAs. What you will do: Work on tickets assigned to fix incidents in the data center when on-site visit is required Timely updates with accurate work logs to be updated on ticketing tool. Meet all SLA s. Immediately escalate to the central project team any abnormal situation in the data center concerning Ericsson equipment at site. Asset Management onsite at the data center...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Service Excellence Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the inf...

Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution. Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficien...

Key Roles & Responsibilities 1. Product Knowledge Demonstrate strong product knowledge and confidently explain offerings to customers. Ensure consistency in serving size, packaging, and smallware usage. Adhere to strict food safety, hygiene, and grooming standards. Proficiency in cupcake icing is mandatory for all team members. 2. Customer Service & Order Fulfilment Greet customers warmly and handle orders with accuracy and efficiency. Ensure timely service while maintaining high service standards. Address customer inquiries and feedback professionally to ensure satisfaction. 3. Store Operations & Maintenance Maintain cleanliness across dining and workstation areas. Assist with inventory sto...

Regional Logistics Manager North & East Business unit: Downstream and Renewables Whats the role As the Regional Logistics Operations Lead - North & East , you will be responsible for managing third-party logistics (3PL) providers for the storage and transportation of packed and bulk lubricants. Youll lead day-to-day logistics operations across the North & East region, ensuring service excellence, cost efficiency, and compliance with HSSE standards. This role plays a critical part in driving performance improvements, optimizing distribution strategies, and supporting broader logistics initiatives. What youll be doing Lead and manage daily operations of 3PL providers for warehousing and transp...

Job title Cargo Customer Service Manager Ahmedabad, India Ref # 223026 Location India Ahmedabad Job family Cargo & Airport Operations Closing date: 21-Aug-2025 We are recruiting for Cargo Customer Service Manager for Ahmedabad, India, The selected candidate will be responsible for all service delivery aspects of the Cargo Customer Service Manage service quality, service levels and revenue generation through teams by adhering to redefined set standards Manage, coordinate, and implement policies and procedures through close monitoring of operations and sales results in order to establish the unit as a quality service provider, to enhance services and to generate income, Accountabilities: Respo...

Responsibilities: * Lead technical service team and ASP network across India. * Ensure timely resolve technical problems * after-sales service support * Drive service excellence initiatives * Develop service strategies Prepare service reports Health insurance Provident fund Food allowance

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. W...

Embark your transformative journey as Scrum Master. At Barclays, we re more than a bank we re a force for progress and help craft innovative solutions. We are looking for a highly skilled Project Manager to join us on an exciting journey as we modernize our Corporate Banking platforms to make them simpler, leaner and more efficient. You will utilize your strong industry and domain expertise to shape up our Technology product offerings to meet the business requirements for the future. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Scrum Master, you should have experience with: Experience in managi...

Overseeing daily operations, ensuring customer service excellence, managing staff, and maintaining compliance with regulations. Continuously identify & implement process, system and customer journey improvement opportunities, improving process efficiency, reducing TAT and improving CX. To ensure the bank is not exposed to financial, regulatory and reputational risk through ensuring we maintain dealing with the right customer profiles. Liaise regularly applying a flexible working approach with stakeholders to ensure a smooth periodic and interim KYC update process, and resolving complex daily issues: Compliance, Business, IBG branches, operations teams, or other support teams that have any in...

As a Specialist Quality Analyst , you will play a critical role in ensuring service excellence by monitoring and reviewing customer interactions across channels. You will be responsible for auditing outbound calls and emails, identifying improvement opportunities, ensuring compliance, and coaching representatives to achieve quality and performance goals. This role requires strong attention to detail, problem-solving skills, and the ability to mentor and support team members in delivering exceptional customer experiences. Key Responsibilities: Conduct quality reviews of telephonic and email interactions to ensure adherence to service goals, standards, and compliance guidelines. Audit outbound...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

Oversee daily soft services operations including housekeeping, catering, security, and guest services Ensure consistent service quality standards across all soft service areas Coordinate with service providers and vendors to maintain optimal service delivery Monitor service schedules, staff deployment, and resource allocation Conduct regular quality inspections and audits across service areas Handle day-to-day operational issues and service requests Multi-Location Flexibility Operate seamlessly between Aquila and Centaurus locations as required Maintain service consistency and quality standards across both sites Adapt to varying operational requirements and employee needs at each location Co...

Sponsorship strategy planning Work with the Chief Manager Brand equity to develop and implement a sponsorship strategy aligned with Air India s brand and marketing objectives. Be responsible high-value partnerships in the range of 200 300 crore (e.g. IPL) In the future, manage a team to execute large-scale sponsorships and strategic brand partnerships. Identify high-impact sponsorship opportunities to enhance brand visibility and engagement. Partnership development negotiation Evaluate, and negotiate sponsorship agreements with brands, events, and organisations. Ensure partnerships align with Air India s vision and deliver measurable ROI. Execution activation Ensure seamless execution of app...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. Maintain cleanliness and hygiene standards at the workstation and ensure proper handling...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. Maintain cleanliness and hygiene standards at the workstation and ensure proper handli...

- Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to gro...