1453 Service Excellence Jobs - Page 11

Role Overview: You will be responsible for developing and implementing a comprehensive service strategy aligned with the company's business goals, focusing on enhancing customer experience, reducing total cost of ownership, and extending product service life. Your role will involve creating and executing service business plans, allocating resources efficiently, monitoring performance metrics, and continuously improving service performance. Additionally, you will oversee the digitalization of service processes and offerings and manage operations related to product lifecycle and support. Key Responsibilities: - Develop and implement a comprehensive service strategy aligned with business goals ...

Embark on a transformative journey as a Quality Analyst at Barclays, where you will identify and categorize errors spot issues and classify them for resolution. Key critical skills required for this role include: Experience in payment/investigations operations with knowledge of Swift messages, currencies/ cut-offs, payments routing knowledge, cover matching expertise. Experience in banking domain. Should be able to communicate fluently. Understanding of risk and control processes. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific tec...

Join Barclays as an AVP Reporting COE, where to support the Senior FBP by in delivering the end to end financials across a Transaction Cycle /Function by working closely with Business Managers supporting the Transaction Cycle /Function. At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: BPA/Cost Management background and experience, with understanding of Consumed / Segment reporting a big plus Strong Excel PowerPoint skills. Willingness and ability to take ownership of issues and manage through to a successful resolution Strong interpersonal skills and excellent communicator MBA/CA/CFA Evidence of career progressio...

Role Description: We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs. Key Responsibilities: Troubleshoot and resolve technical issues for eVanik users. Handle customer inquiries and concerns promptly and effectively. Ensure customer satisfaction through excellent service and support. Manage and oversee subscription renewals, ensuring conti...

Step into a role of a IDO Analyst where you will manage and oversee key finance operations, ensuring compliance and smooth processing of transactions You may be assessed on key critical skills relevant for success in role such as: Processing of inward /outward including Cross border transactions that are managed by Barclays corporate Operations. This includes all the payment scheme such as IMPS/NEFT/RTGS/NACH. Executive is responsible for the accurate error free and timely processing of day today payment transactions To process transactions as per specified service level agreements adhering to internal and regulatory guidelines Desirable skills sets: To perform operational duties in TAT pres...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

Step into a role of Process Expert at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you will need some previous experience in: Bonds, Guarantees & Indemnities Letters of Credit Collections Trade Loans In depth technical knowledge in various report generating tools Should have strong business communication skill bot...

Revenue Generation & Target Achievement Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings Conduct thorough needs assessments to understand clients insurance requirements and financial situations Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines Cross-sell and upsell additional insurance products to existing clients where appropriate Recommend complementary coverage options that address clients comprehensive insurance needs Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives Meet or exceed monthly and quar...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR 2-year degr...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

Branch Operations Manager-RL-Emerging Market (RL-EM)-Branch Operations India Job Description Branch Operations Manager-RL-Emerging Market (RL-EM)-Branch Operations JOB DESCRIPTION Job Role: Lead the Service Team. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian Job Requirement: Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MB...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

Your Focus As Contract Management Specialist in the Center of Excellence Hub in Hyderabad, India, you will be responsible for drafting and negotiating contracts throughout their lifecycle from initiation and negotiation to execution and renewal. This role involves drafting, reviewing, and ensuring compliance with legal and organizational standards. The Contract Specialist will collaborate with various departments to support business needs and mitigate risks associated with contractual agreements. The role reports to Contract Manager / Contract Administrator. How You Will Contribute Draft and review various contracts including vendor agreements, service contracts, NDAs, and partnership agreem...

Role Overview We are seeking an experienced Account Manager Client Servicing professional to manage client relationships, ensure service excellence, and drive business growth. The role requires strong communication, organizational, and problem-solving skills, along with prior experience in the printing and manufacturing industry. Key Responsibilities Act as the primary point of contact for clients, building and maintaining long-term relationships. Understand client requirements and ensure timely, high-quality service delivery. Assign design work to internal teams with realistic deadlines and oversee execution. Coordinate with cross-functional teams to fulfill client needs. Conduct regular cl...

In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening for the BeautyTech India Hub for the position of Service Delivery Manager India in the North Asia & SAPMENA- IT Finance & Supply Chain function . This role would report to North Asia & SAPMENA ZONE Service Delivery Lead. In this individual contributor role you will play a crucial role in: Leading role of day-to-day management of application systems Acting as key points of contact for application support including the management of critical incidents coordinating between the internal team and service providers. Managing vendor suppli...

Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards. Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact. Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency...

Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effe...

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

Job description: Experience in Handling International Brand Product and F & B service Background, Hotel Management Diploma or Degree Mandatory, Good Communication skills, Handling minimum 8 -10 people in shift. ROLES & RESPONSIBILITIES * Managing the outlet * Outlet maintenance * Inform the problems occurred to the senior * Report the default area, equipment & follow up to get it fixed * Manage inventories * Interact with customers * To come up with better idea in decreasing the amount of wastage * Support employees to maximize revenue generation & enhance the customer experience * Promote the brand through word of mouth * Promoting new products * Training the employees on product knowledge ...