1453 Service Excellence Jobs - Page 13

Support the provision of customer service through various communication channels including chat, email and phone. Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of customer inquiries and issues related to the bank s p...

Development and maintenance of a variety of risk reports, including credit, market, operational, and liquidity risk reports, and regulatory reports. Extraction of risk data from various sources, including internal systems, risk models, and external market data feeds. Analysis of risk data to identify trends, patterns, and outliers, and assess the impact of risk exposures. Monitoring key risk indicators and metrics to identify emerging risks and track the effectiveness of risk mitigation strategies. Development and implementation of risk reporting improvements and automation initiatives. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to sup...

Lead the Service Team. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian Job Requirement: Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 6-8 years experience MBA with 4-6 years experience Should possess customer orientation and team leader qualities

Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for New To Bank- customer and cross sell various products like TD/MF/ CASA/Gold. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian JOB REQUIREMENT: MBA/Graduate Minimum work exp. 5 years Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall unde...

Job Role: Lead the Service Team. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian Job Requirement: Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 6-8 years experience MBA with 4-6 years experience Should possess customer orientation and team leader qualities

Job Role: Lead the Service Team. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian Job Requirement: Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 6-8 years experience MBA with 4-6 years experience Should possess customer orientation and team leader qualities

JOB ROLE : Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for New To Bank- customer and cross sell various products like TD/MF/ CASA/Gold. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian JOB REQUIREMENT: MBA/Graduate Minimum work exp. 5 years Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough o...

Lead the Service Team. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO / SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault / Key custodian Job Requirement: Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 6-8 years experience MBA with 4-6 years experience Should possess customer orientation and team leader qualities

Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Receive in-bound calls from customers in order to provide information/ updates as and when required. Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. Process refunds

Responsibilities: * Lead technical service team and ASP network across India. * Ensure timely resolve technical problems * after-sales service support * Drive service excellence initiatives * Develop service strategies Prepare service reports Health insurance Provident fund Food allowance

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Admi...

JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration,...

Role Summary Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget ass...

Role Summary Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget ass...

JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration,...

Relationship Manager-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition thr...

About The Role We are currently recruiting for Customer Services Supervisor for Customer Contact Centre in Ahmedabad, India As Customer Services Supervisor, you will be responsible to supervise a team alongside you will also be responsible in providing service excellence to customers through telephone, e-mail, fax, web chat or in person in order to achieve customer satisfaction, sell Qatar Airways products and generate revenue and take all possible measures to avoid loss of revenue Your Specific Responsibilities Will Include: Trains the existing team members and train new members on QR product, policies, and procedures Monitors daily workflow and ensures that correct procedures are followed ...

Join us as a "Financial Controller" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Basic/ Essential Qualifications: Semi Qualified Accountant CA Inter/ CMA Inter/ B. COM / MBA Finance Strong academic background 1st /2nd class honours, minimum bachelor degree ...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

The position is accountable for proactively soliciting and handling sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marke...

The position assists with the soliciting and handling of sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel...

The position is accountable for proactively soliciting and handling sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marke...

The position is accountable for proactively soliciting and handling sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marke...

Job Overview: We are seeking a dynamic and experienced professional from the hospitality sector to lead our Product & Services division. The ideal candidate will come with a strong background in 5-star hotel operations and service excellence, with a proven ability to manage and elevate customer experience across diverse service verticals including kitchen, goshala, club, and more. Key Responsibilities: Service Leadership: Oversee and enhance all customer-facing services, ensuring premium quality and consistency. Cross-Functional Collaboration: Work closely with vertical heads across kitchen, goshala, club, and other service areas to ensure seamless integration and delivery. Vendor Management...

As a Sales and Marketing Specialist at Marketing Makhni, you will play a crucial role in developing and implementing effective sales strategies to enhance customer relationships and drive business growth. Your responsibilities will include: - Managing customer interactions - Providing exceptional service - Conducting training sessions for the sales team With your strong sales skills and communication abilities, you will work towards meeting sales targets and ensuring high-quality customer engagement. The ideal candidate for this full-time on-site role in Ajmer will possess: - A Bachelor's degree in Marketing, Business, or a related field - Previous experience in the marketing or PR industry ...