Customer Services Agent

2 - 7 years

5 - 6 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers.
  • Receive in-bound calls from customers in order to provide information/ updates as and when required.
  • Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate.
  • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets.
  • Process refunds

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Qatar Airways logo
Qatar Airways

Aviation

Doha

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