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0.0 - 4.0 years

0 Lacs

karnataka

On-site

You will be joining our team as Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines. As a Backend / Operational Executive at the airport, you will be responsible for supervising the cargo operations. Your key responsibilities will include overseeing the handling and processing of cargo, ensuring compliance with safety regulations, coordinating with other airport staff, and providing excellent customer service to passengers and clients. In addition to supervising cargo operations, you will also be designated as an Air-Ticketing Officer, Passport Checking Officer, and Reservation Officer. This role will involve assisting passengers with ticketing, checking passports for travel documentation, and managing flight reservations. You must possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Prior experience in airport operations or customer service will be an advantage. If you are looking to be part of a dynamic team in the aviation industry and have a passion for delivering exceptional service, we invite you to apply for this exciting opportunity.,

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2.0 - 5.0 years

0 - 0 Lacs

hyderabad

On-site

Position Overview We are seeking a dedicated and dynamic Sales Support professional to join our team in Hyderabad . This full-time position offers an annual salary of 6,00,000 and is ideal for individuals with a passion for hotel sales and management. The successful candidate will play a crucial role in supporting our sales team, ensuring smooth operations, and contributing to the overall success of our organization. Key Responsibilities Assist the sales team in managing hotel reservations and inquiries, ensuring a high level of customer satisfaction. Utilize Excel to maintain and analyze sales data, providing insights to improve sales strategies. Engage in negotiation processes with clients to secure favorable terms and conditions. Support the sales process by preparing forecasts and reports that track sales performance and trends. Collaborate with various departments to streamline sales operations and enhance overall efficiency. Conduct regular analytics to assess market conditions and identify potential opportunities for growth. Maintain accurate records of sales activities and customer interactions to ensure effective follow-up. Participate in training and development programs to enhance personal and professional growth. Qualifications The ideal candidate will possess the following qualifications: A minimum of 2 to 5 years of experience in hotel sales or a related field. Strong knowledge of hotel management and reservation systems. Proficiency in Excel and other analytical tools. Excellent negotiation and communication skills. Ability to work collaboratively in a team-oriented environment. Strong organizational skills with a keen attention to detail. Proven ability to manage multiple tasks and meet deadlines. If you are a motivated individual looking to advance your career in sales support within the hospitality industry, we encourage you to apply. Join us in delivering exceptional service and driving sales success!

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5.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

You should have 8 to 12 years of experience in SAP purchasing and inventory management, specifically in support and implementation projects. Your role will involve collaborating with client cross-functional teams, IT development team, and business users at the consulting level. It is essential to have at least 2 end-to-end S4HANA implementation experiences and a minimum of 5 years of experience in AFS projects. Your expertise should include in-depth knowledge of MM master data such as material, business partner, info-records, condition records, quota arrangement, and source list. You should also be well-versed in Purchase Requisition (PR), Purchase Order (PO), Outline Agreements, Release Procedures, Pricing, Automatic Account determination, Inventory Management, Reservation, Transfer Posting, Stock Transfer, Physical Inventory process, Batch management, shelf-life functionality, material valuation, and output determination. Furthermore, you should have experience in working with integration topics such as MM-FI, MM-PP, MM-SD, and MM-WM. Familiarity with various procurement processes like direct, indirect, sub-contracting, stock transport orders, stock transfers, account assigned POs, asset procurement, and consignment will be beneficial for this role. Experience in EDI/IDOC communication, workflows, and background job processing is required. Additionally, knowledge of using FIORI applications based on user roles will be an advantage in performing your duties effectively.,

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2.0 - 11.0 years

4 - 13 Lacs

Jaipur

Work from Office

The Reservations Supervisor is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing As the Reservations Supervisor, you will be responsible for performing the following tasks to the highest standards: Complete Hilton University courses and pass the tests. Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Make sure all commissions are correct and followed-up on promptly. Make sure all reject business is filed with the reasons. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply to the hotel credit policy and make sure all forecast revenues are met. Comply with set rooms supply and price control. Maintain and update guests information and sales data by reservation procedures. Maintain high level guest service standards. Ensure all information input is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties, to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies relating to reservations. Comply with all systems and procedures as laid down by the hotel. Prioritize the quality of reservations. Strictly follow brand standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Reservations Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude,

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1.0 - 4.0 years

3 - 4 Lacs

Surat

Work from Office

Role & responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Requirements and skills Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises Degree in Hospitality, Travel, Tourism Business or relevant field Contact - Yesha Parekh (HR) 9512917163

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0.0 - 1.0 years

1 - 2 Lacs

Kota

Work from Office

Welcome Guests: Greet and check-in/out guests courteously to ensure a hospitable experience. Adaptability: Flexibly adapt to shift changes to meet business requirements. Reservation Management: Accurately manage reservations, cancellations, and modifications. Guest Communication: Respond promptly to inquiries, provide information, and arrange itineraries. Payment Processing: Securely process payments and maintain precise billing records. Coordination: Coordinate with housekeeping and maintenance for guest requests and issue resolution. Complaint Resolution: Professionally handle guest complaints, escalating when necessary for resolution. Record Keeping: Maintain accurate guest records and keep the front desk area organized. Guest Registration: Efficiently register guests, assign rooms, and manage special requests. Pre-registration Support: Assist with pre-registration and room blocking for streamlined check-in procedures. Room Management: Monitor and manage room availability and statuses effectively. Sales Focus: Utilize sales-oriented approaches to promote hotel services and enhance guest experiences. Knowledge: Possess comprehensive knowledge of hotel facilities, services, and local attractions. Room Status Coordination: Coordinate room status updates with housekeeping, ensuring smooth check-in/out processes. Reservation Handling: Manage reservations proficiently, including same-day bookings and cancellations. Security Oversight: Ensure security of guest room keys and oversee safe deposit box access. Equipment Proficiency: Operate front office equipment such as computers and phones proficiently. Check-out Assistance: Facilitate guest check-out processes accurately and provide necessary assistance. Cashier Duties: Perform cashier duties, including posting charges and processing payments. Collaboration: Collaborate with housekeeping to maintain up-to-date room status reports and manage maintenance requests. Telephone Etiquette: Use proper telephone etiquette when handling incoming calls and assisting guests. Communication: Effectively communicate guest messages, mail, and hotel services both to guests, and other departments within the organization. Daily Updates: Stay informed about daily activities and meetings through pass-on logs and bulletin board updates. Incident Reporting: Promptly report incidents or guest requests to management for appropriate action. Safety Procedures: Adhere to safety and emergency procedures to ensure guest and staff safety. Qualifications: Bachelors in Hotel Management from a recognized institute Preferably with working experience in the hospitality industry Proficiency in English and Hindi (both written and spoken) Basic computer skills, including familiarity with MS Office and hotel management software Excellent communication and interpersonal skills Strong customer service orientation High attention to detail, strong organizational skills, and a positive team player attitude. Ability to handle multiple tasks and work under pressure Willingness to work flexible hours and rotational shifts as required.

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2.0 - 7.0 years

1 - 2 Lacs

Kota

Work from Office

Guest Service: Ensure guests receive the highest level of personalized service. Address and resolve guest complaints or issues promptly, escalating to the Head of Department (HOD) when necessary, and follow up to ensure guest satisfaction. Room Management: Oversee room allocations and updates. Ensure that special guest requests are met and maintain regular contact with guests to ensure a pleasant stay. Operational Oversight: Supervise daily front office operations, including check-ins, check-outs, and reservations. Ensure smooth coordination with other departments. Staff Supervision: Train, mentor, and manage front office staff. Ensure all team members adhere to hotel standards and policies. System Proficiency: Utilize hotel management software to manage bookings and reservations. Ensure all data is accurately entered and updated. Market Awareness: Stay informed about market trends, competition, and positioning. Implement strategies to maintain a competitive edge. Reporting: Prepare and present regular reports on front office activities, guest feedback, and occupancy rates to the HOD. General Duties: Maintain high standards of grooming and hygiene. Build strong working relationships with colleagues and other departments. Be willing to take on additional assignments as required. Ensure Booking Process Compliance: Ensure that the process for booking guests is followed accurately and consistently by all team members. System Improvement Suggestions: Make suggestions on how best to improve the booking system or other operational systems to streamline processes and enhance efficiency. Strategy Implementation: Implement and develop plans and strategies to ensure that all team members work consistently and follow established procedures. Performance Review Plans: Develop performance review plans for the reception team to reward excellent work and address any team issues or areas for improvement. Performance Reporting: Provide detailed reports to HOD on the performance and efficiency of the reception desk. Desk Coverage: Provide cover when required to ensure the reception desk is manned at all times, maintaining seamless operations. Master Key Security: Hold the master key for all rooms in the hotel and ensure it is kept secure and not given out to unauthorized persons. Reservation Handling: Take reservations over the phone or via the online booking system, ensuring accuracy and efficiency. Health and Safety Training: Ensure that all team members are appropriately trained on health and safety protocols and follow them within their working environment. Quality Assurance: Ensure the quality of work performed by the reception team is consistent and meets the hotels expectations and standards. Pre-requisites: Bachelors or Masters Degree in Hotel Management from a recognized institute Minimum of 2 years of experience in hotel management, preferably in a supervisory role Proficiency in English and Hindi (both written and spoken) Strong computer skills, including proficiency in MS Office and hotel management software Excellent guest management, hospitality skills, telephone etiquette, problem-solving abilities Strong leadership and team management abilities Ability to work effectively under pressure and handle multiple tasks Willingness to work flexible hours and rotational shifts as required.

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3.0 - 5.0 years

2 - 5 Lacs

Pune

Work from Office

Process: Ticketing Process Experience: 3-5 years in travel domain with mandatory GDS knowledge Shifts: Night Shifts (5 days working & 2 days off) Roles and Responsibilities: 1. Handling ticketing queues 2. Catering to U.S. & U.K. markets 3. Working on GDS-Sabre & Amadeus 4. Should have proper email etiquette 5. Must have Airline contract knowledge 6. Client interaction (B2B) 7. Should have ticketing, exchange & refund knowledge 8. Should know EMD & MCO 9. Excellent communication skills are mandatory

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1.0 - 6.0 years

5 - 6 Lacs

Gurugram

Work from Office

1+ Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748

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3.0 - 6.0 years

3 - 7 Lacs

Gurugram

Work from Office

SME -Minimum 1 year of team handling exp is required 3 + Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748

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2.0 - 5.0 years

3 - 5 Lacs

Ahmedabad

Work from Office

Job Title: CRS Team Leader Department: Central Reservation System (CRS) Location: AHMEDABAD Job Purpose: To oversee the CRS team and ensure smooth handling of all reservation-related activities across hotel properties. The CRS Team Leader will be responsible for maintaining high reservation accuracy, managing team performance, ensuring timely response to all booking inquiries, and coordinating with internal departments for seamless guest experience. Key Responsibilities: Lead and supervise the CRS team in handling reservation calls, emails, and OTA bookings. Ensure all bookings are entered correctly in the PMS with accurate guest details, rate codes, billing instructions, and payment status. Maintain up-to-date knowledge of room inventory, promotions, offers, and rate plans. Monitor and manage the daily reservation flow for all properties to ensure maximum occupancy and revenue. Ensure all reservations are confirmed and acknowledgment emails/messages are sent to guests or booking agents. Liaise with the Sales, Front Office, Revenue, and OTA support teams for special requests, group bookings, and rate parity. Monitor CRS team's performance, assign tasks, conduct training, and ensure adherence to SOPs. Audit booking entries periodically to ensure data integrity and resolve any discrepancies. Respond to guest complaints or booking issues escalated by CRS agents. Ensure timely and accurate submission of daily reservation reports and forecast data. Coordinate with the IT/Tech team for any system-related issues or upgrades related to CRS or booking engines. Required Skills & Qualifications: Graduate in Hotel Management or a related field. Minimum 35 years of experience in reservations, preferably in a supervisory or team leader role. Strong knowledge of hotel PMS, CRS, Channel Managers, and OTA extranets. Excellent communication, leadership, and problem-solving skills. High attention to detail and accuracy in data entry. Ability to multitask and work under pressure. Proficient in MS Office (especially Excel) and email etiquette. Preferred Experience: Experience working in multi-property environments. Familiarity with tools like Rate Gain, TravelClick, or similar systems. Availability: Immediate joiners from the hospitality industry preferred.

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1.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Le Boat, part of the Travelopia group, is the worlds leading provider of self-drive boating holidays, with over 55 years of experience We offer an unforgettable holiday experience across Europe and Canada's inland waterways Our fleet, crafted to suit all party sizes and budgets, requires no license or prior boating experience, making it accessible to everyone With guests from around the globe, including North America, Germany, and France, Le Boat operates in 9 countries with France's Canal du Midi as the most famous and popular cruising ground, About The Role: We are looking for a detail-oriented and proactive Reservation system & Data Assistant to join our growing team This position plays a key role in supporting our reservations system, ensuring pricing accuracy, assisting with inventory control, and helping deliver clear insights through Power BI reporting, We Offer: Competitive salary based on experience Training and career development opportunities Generous referral program Access to Travelopia group benefits What you will be doing: Collaborate with colleagues across departments to understand system changes and testing requirements, Execute detailed test scenarios as required, Perform end-to-end testing of new processes and workflows related to the reservation platform, Identify and document any issues, bugs, or inconsistencies, and track them as required, Provide timely and actionable feedback to the development team and relevant stakeholders, Ensure testing is completed within the required timelines and meets quality standards, Conduct functional and user testing of the reservations system to ensure features work as intended, Maintain up-to-date and accurate pricing on the reservations platform, working closely with the rest of the commercial team, Assist in managing and updating inventory, ensuring product availability aligns with plans, Monitor system data to flag and resolve errors or inconsistencies, Support the creation and updating of Power BI reports for operational and commercial insights, Liaise with internal departments to resolve pricing or system issues, Contribute to process improvement initiatives related to systems and data workflows, What we are looking for: Strong computer skills with the ability to learn new systems Strong attention to detail and a methodical approach to tasks, Basic understanding of data systems or experience using reservation platforms (desirable but not essential), Familiarity with Excel; knowledge of Power BI or similar tools is a plus, Good communication and team collaboration skills, A proactive attitude with a willingness to learn, Takes initiative Does not wait to be asked, Takes ownership Does what has to be done to deliver, Highest level of integrity, intellectual honesty, and strong work ethic, Excellent written and oral communication skills in English is essential Sharp, analytical, and thoughtful, We believe people perform best when they can be their true selves, and diverse teams drive better results Were committed to encouraging a diverse, equitable, and inclusive environment where everyone can succeed, Travelopia ensures an inclusive environment for all If you require accommodations during the recruitment process, please inform us here: Talent@Travelopia LI-Hybrid Show

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4.0 - 7.0 years

6 - 9 Lacs

Noida

Work from Office

About Us. Samriddhi Tours and Travels is a growing travel agency offering comprehensive travel solutions, including flight bookings, hotel reservations, and corporate travel management. We are looking for a dynamic and motivated Field Sales Executive to expand our corporate client base. Key Responsibilities. Identify and acquire new corporate clients for travel services. Generate leads through cold calls, field visits, and networking. Present and pitch our travel solutions to decision-makers in companies. Build and maintain strong client relationships to ensure repeat business. Achieve monthly and quarterly sales targets. Work closely with the operations team to ensure smooth service delivery. Keep track of market trends and competitor activities in the travel industry. Key Skills & Qualifications. Strong communication and negotiation skills. Ability to build relationships and close deals. Self-motivated, with a go-getter attitude. Willing to travel within the city for client meetings. Basic knowledge of the travel industry is a plus. Freshers with a passion for sales are welcome to apply!. About Company:At Samriddhi Tours and Travels, we specialize in providing seamless travel solutions for both corporate and leisure clients. With a focus on customer satisfaction, we offer a range of services including flight bookings, hotel reservations, customized holiday packages, and corporate travel management. Our self-booking tool makes it easy for clients to plan and book their travel, ensuring convenience and efficiency. Backed by a dedicated team and a passion for creating memorable travel experiences, we aim to deliver value, personalized service, and expertise in every journey. Whether you're planning a business trip or a family vacation, trust Samriddhi to make your travel smooth and hassle-free

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4.0 - 7.0 years

6 - 9 Lacs

Gurugram

Work from Office

About Us. Samriddhi Tours and Travels is a growing travel agency offering comprehensive travel solutions, including flight bookings, hotel reservations, and corporate travel management. We are looking for a dynamic and motivated Field Sales Executive to expand our corporate client base. Key Responsibilities. Identify and acquire new corporate clients for travel services. Generate leads through cold calls, field visits, and networking. Present and pitch our travel solutions to decision-makers in companies. Build and maintain strong client relationships to ensure repeat business. Achieve monthly and quarterly sales targets. Work closely with the operations team to ensure smooth service delivery. Keep track of market trends and competitor activities in the travel industry. Key Skills & Qualifications. Strong communication and negotiation skills. Ability to build relationships and close deals. Self-motivated, with a go-getter attitude. Willing to travel within the city for client meetings. Basic knowledge of the travel industry is a plus. Freshers with a passion for sales are welcome to apply!. About Company:At Samriddhi Tours and Travels, we specialize in providing seamless travel solutions for both corporate and leisure clients. With a focus on customer satisfaction, we offer a range of services including flight bookings, hotel reservations, customized holiday packages, and corporate travel management. Our self-booking tool makes it easy for clients to plan and book their travel, ensuring convenience and efficiency. Backed by a dedicated team and a passion for creating memorable travel experiences, we aim to deliver value, personalized service, and expertise in every journey. Whether you're planning a business trip or a family vacation, trust Samriddhi to make your travel smooth and hassle-free

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2.0 - 7.0 years

4 - 8 Lacs

Noida

Work from Office

Responsible for providing clients with some of the best flight deals. Converting the inbound English calls(U.S PAX) into a sales. Knowledge of GDS (Amadeus) with Airport Codes. Meeting targets while maintaining quality and accuracy. Required Candidate profile Must have experience on Destination Oriented calls & Generic Calls. Proficient in Spanish speaking and writing. Must be flexible with shift timing. Best incentive in the industry.

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Summary Directs the development of submission of product registration, progress reports, supplements, amendments, and/or periodic experience reports Provides strategic product direction to teams on interaction and negotiates evidence with regulatory agencies Interacts and negotiates with regulatory agency personnel in order to expedite approval of pending registration and answers any questions Serves as a regulatory liaison on the project team throughout the product lifecycle Ensures rapid and timely approval on of new drugs, biologics/biotechnology and/or medical devices and continued approved status of marketed drugs or medical devices Serves as regulatory representative to marketing or research project teams and government regulatory agencies Provides advice to development and/or marketing teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations Coordinates, reviews, and may prepare reports for submission, About The Role Key Responsibilities Is responsible for implementing regulatory strategy and managing operational activities for assigned medium regions, Provides input into global regulatory strategy and contributes to Regulatory Functional Plan (RFP) and Seed Document, or their equivalents, including identification of gaps or risks in global strategic plan for assigned regions, Partners with regions to align on regulatory strategy in order to fulfil business objectives -Implements RFP across assigned regions Determines requirements and sets objectives for Health Authority (HA) interactions with DRA GPT representative and/or GTAL, Facilitates preparation and finalization of briefing books and contributes to preparation of summary documents Develops and implements plans for timely response to HA requests and coordinates responses, May serve as local HA liaison depending on location ( e-g , FDA or EMA) Drives coordination, planning, and submission of dossiers in assigned regions worldwide, Review of global dossier summary documents Develops and implements plans to avoid/minimize clock stops during submission review, Reviews, approves and submits Clinical Trial Applications (CTAs) and Investigational New Drugs (INDs) Reviews and submits Risk Management Plans, May lead negotiations for regional approvals independently or with DRA GPT representative and/or GTAL Responsible for facilitating timely submission and approval of dossier with HAs under the guidance of the DRA GPT representative and/or GTAL, Erroneous decisions result in critical delays and modifications to projects or operations; cause substantial expenditure of additional time, human resources, and funds; and jeopardize future business activity -Contributes to and often leads the development of departmental goals and objectives, Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Minimum Requirements Functional Breadth, Cross Cultural Experience, Operations Management and Execution, Project Management, Why Novartis Our purpose is to reimagine medicine to improve and extend peoples lives and our vision is to become the most valued and trusted medicines company in the world How can we achieve thisWith our people It is our associates that drive us each day to reach our ambitions Be a part of this mission and join us! Learn more here: https:// novartis / about / strategy / people-and-culture Youll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook https:// novartis /careers/benefits-rewards Commitment To Diversity And Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve, Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl india@novartis and let us know the nature of your request and your contact information Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork novartis /network Why Novartis: Helping people with disease and their families takes more than innovative science It takes a community of smart, passionate people like you Collaborating, supporting and inspiring each other Combining to achieve breakthroughs that change patientslives Ready to create a brighter future togetherhttps:// novartis / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork novartis /network Benefits and Rewards: Read our handbook to learn about all the ways well help you thrive personally and professionally: https:// novartis /careers/benefits-rewards Show

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

0 Lacs

punjab

On-site

The role of Travel Consultant Executive International Packages Expert requires a minimum of 1-2 years of experience in handling international travel packages and flight tickets. The position is based in Mohali and the preferred qualifications include a graduation in any stream or BTTM, MBA (THM). The responsibilities of the role include handling customers and guests, creating and developing itineraries for international travel packages, and post-sales activities such as reservation, cancellation, and re-issuance of packages and flight tickets. The ideal candidate should be proficient in providing professional, accurate, and cost-effective travel arrangements while ensuring excellent customer service. Candidates with experience in the travel industry and a sound understanding of the travel domain are preferred for this full-time position. The job may involve working in day shifts, evening shifts, or rotational shifts, and additional benefits such as performance bonuses, shift allowances, and yearly bonuses may be provided. The desired experience for this role is at least 1 year as a Travel Executive. Freshers are not being considered for this position.,

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2.0 - 6.0 years

16 - 20 Lacs

Bengaluru

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Overview The Technology Ecosystem Finance team is seeking a highly skilled and motivated Senior Finance Leader of Technology Investments FP&A This leader will partner with the senior leaders across Technology and Finance to lead strategic planning, forecasting and analysis across the Technology Ecosystem In addition, this leader will partner with a broad set of cross-functional teams across the organization to drive strategic initiatives, resource allocation and investment decisions for the Technology team As a leader on the team, this person will act as a mentor to junior team members and drive best practices in Investment management to the broader Finance organization, About The Team The Technology Ecosystem team oversees technology investments of ~$2B+ across Intuit The team is responsible for forecasting, planning and analysis of Technology spend across the company In addition, we develop data driven insights and partner with key business leaders to execute our vision of being the ?champion of those who dare to dream? We also assist senior leaders (including CTO staff members) in developing our 1 and 3-year strategic plans that ultimately manifest themselves in our financial commitments, We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business, What you'll bring 10+ years of FP&A experience or equivalent tenure from related positions in highly dynamic finance roles (Global experience preferred, Corporate FP&A experience preferred) Deep experience with deriving insights from analysis, formulating those insights into concise story lines and delivering presentations to senior executives to influence decision making Strong understanding of investment management and resource planning (preferably in a technology company and/or in a Corporate FP&A capacity) Additional experience leading strategic or business performance initiatives and/or organizational change initiatives as a part of prior responsibilities Self-starter with a desire to quickly learn and excel; willing and able to initiate, manage, and execute projects with minimal supervision Trusted business partner who delivers operational excellence by understanding the needs of the business and identifying opportunities to improve financial results Strong understanding of translating business results into an insightful and consumable story for leadership teams ( e-g dashboards, presentations, etc) Solutions oriented, with a track record of identifying and implementing creative solutions, Ability to work independently, deal with ambiguity, operate in a cross-functional matrixed organization, and meet deadlines in a high-growth environment focused on driving business results Grace under pressure with a good sense of humor and dose of humility Advanced Excel financial modeling, analytical and problem-solving skills MBA from premier institutions and/or CA, CFA preferred How you will lead Accountable for Finance partnering with members of the India and Israel Leadership Team of Intuit to deliver data driven insights on financial performance and future implications for Senior business and finance leaders, Lead the 1and 3-year strategic planning process across Technology including resource planning and investment prioritization Responsible for end-to-end budget management for key Technology executives (including budget analysis, distilling insights into concise story lines and delivering executive presentations to influence decision making) Drive various Technology wide analyses that deliver data driven insights in a structured manner to promote business outcomes that drive efficiencies and accelerate our growth strategies Create executive presentations to deliver cohesive storylines and insights for the CTO direct reports (CTO staff), Senior Finance Staff and Senior Intuit Staff Work cross-functionally with senior technology leaders to anticipate and proactively manage resource needs and initiatives Collaborate cross-functionally on strategic initiatives with senior business leaders and finance teams to deliver on critical business outcomes Be a thought partner to senior business leaders with a focus on driving change and providing financial leadership as we execute our Technology investment strategies Lead teams to design, continuously improve, and implement new financial and operational processes to ensure we meet our financial commitments Lead ongoing change in an evolving organization by articulating a clear case for change and then gaining shared vision with employees through effective, frequent and timely communications Show

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2.0 - 7.0 years

2 - 3 Lacs

Navi Mumbai

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Responsibilities: * Manage reservations & check-ins/outs * Maintain front desk operations & guest relations * Greet guests, process bookings & manage requests * Ensure exceptional customer service at all times

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1.0 - 4.0 years

3 - 4 Lacs

Mumbai, Bengaluru

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Take food orders Serve Guests Take Reservation Clear Tables Good English Communication Skills Prior Experience in Fine Dining

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1.0 - 6.0 years

1 - 6 Lacs

Chennai

Work from Office

Communicate effectively with travel agents to understand their requirements and provide appropriate ticketing solutions. Respond to flight and fare inquiries promptly and accurately, ensuring a high level of customer satisfaction. Utilize GDS systems, including Amadeus, Galileo, and Sabre, to search, book, and manage flight reservations. Demonstrate a solid understanding of fare types, contracts, and the ability to read and comprehend fare rules. Assist travel agents with reservation and ticketing queries, resolving issues in a timely and efficient manner. Collaborate with team members to achieve individual and team targets, contributing to a positive and productive work environment. Stay updated with industry trends, airline policies, and regulatory changes that may impact ticketing and reservations. Maintain accurate records of ticketing transactions, interactions with travel agents and other relevant data. Requirements: IATA, Travel & Tourism or equivalent. Ability to multi-task and work independently. Excellent command over English - both written and spoken. Strong organizational skills with a maniacal attention to detail. Good client interfacing and people management skills

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12.0 - 22.0 years

5 - 7 Lacs

Surat

Work from Office

Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms

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15.0 - 20.0 years

50 - 90 Lacs

Chennai

Work from Office

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. .

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6.0 - 11.0 years

27 - 32 Lacs

Bengaluru

Work from Office

About The Role : Job Title Client Service Senior Analyst, AVP LocationBangalore, India Role Description Trade Finance Financial Institutions (TFFI) / Institutional Cash Management (ICM) assists Financial Institutions clients to facilitate their Trade Finance business and to optimize their treasury and commercial payments businesses. TFFI facilitates their Trade Finance needs by originating, arranging and facilitating Letters of Credit, Trade-related Guarantees and Documentary Collections destined into and out of Deutsche Banks global network of Trade Finance locations as well as providing Trade Financing in certain hubs. The TF product range consists of traditional trade products (such as LCs, guarantees, and collections), FI Financing, trade reimbursement services, structured short-term trade finance (e.g. Structured LCs) and electronic banking products. ICM improves their cash flow, while offering a wide range of solutions including channel management, global payment services, check services, liquidity management, information and reporting services, and financial supply chain management. We are building up a TFFI Client Service function which includes the built up of a Service Excellence team for TFFI supporting the Client Service officers in their client facing function. Client Service Officers (CSO) cover clients out of our global locations with hubs in Frankfurt, London and New York. The function provides personalized and proactive service to financial institutions for their day-to-day trade finance and cash management business needs. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Reaction on client requests to ensure that first class service is continuously delivered to our client base as well as to identify the needs of the clients (business opportunity spotting) thus supporting the growth of business and income for Deutsche Bank Providing information and solutions to client enquiries around Business Guarantees and Letters of Credit. Including onboarding checks, balances, service bills, regulatory issues and other investigations as requested Client setup, training and maintenance for Trade and Cash products including documentation to ensure a seamless process flow from implementation to regular after-sales service Active handling of Due Diligence inquiries received from the Compliance teams in Deutsche Bank, approach the involved clients, securing all deadlines are met Accurate use of the Client Service tracking system cinq.net, to systematically analyze the clients ICT activities/inquiries including the preparation of respective reports for presentation to the clients Handling of the internal fee an billing scheme Your skills and experience Experience of Trade Finance and institutional client service in International Clearing and Payments Business preferable Strong client/ service focus and excellent relationship, communication and teamwork skills, committed to internal policies and corporate governance Strong ability to work independently and under tight deadlines and support the CSOs in other locations on an as needed basis Business Language is English How well support you

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Exploring Reservation Jobs in India

The reservation job market in India offers a variety of opportunities for job seekers looking to work in this field. With the increasing demand for reservation professionals in various industries, there are plenty of job openings available for those with the right skills and qualifications.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for reservation professionals in India varies based on experience and location. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum or more.

Career Path

In the field of reservation, a typical career path may include roles such as Reservation Agent, Reservation Supervisor, Reservation Manager, and Reservation Director. As professionals gain experience and expertise, they can move up the career ladder to higher positions with more responsibilities.

Related Skills

In addition to proficiency in reservation systems and processes, reservation professionals may be expected to have skills in customer service, communication, problem-solving, and attention to detail. Knowledge of hospitality industry trends and software tools may also be beneficial.

Interview Questions

  • What reservation systems have you worked with in the past? (basic)
  • How do you handle customer complaints related to reservations? (medium)
  • Can you describe a time when you had to resolve a double-booking issue? (medium)
  • What strategies would you use to upsell reservations or room upgrades? (medium)
  • How do you stay updated on industry trends in reservation management? (basic)
  • Describe a challenging situation you faced while managing reservations and how you resolved it. (medium)
  • How do you prioritize reservations during peak booking periods? (medium)
  • What metrics do you use to track the performance of your reservation team? (advanced)
  • How would you handle a situation where a reservation had to be canceled last minute? (medium)
  • What steps do you take to ensure accuracy in reservation data entry? (basic)
  • Can you explain the process of group reservations in a hotel setting? (medium)
  • How do you handle sensitive customer information during the reservation process? (basic)
  • What technology tools do you use to manage reservations efficiently? (basic)
  • How do you handle overbooked situations in reservations? (medium)
  • Can you walk us through the process of creating a reservation from start to finish? (basic)
  • How do you handle reservation requests from VIP guests? (medium)
  • What strategies would you use to increase direct bookings on the hotel website? (medium)
  • How do you ensure compliance with data protection regulations when handling customer information for reservations? (advanced)
  • How would you handle a situation where a guest arrives without a reservation? (medium)
  • Can you describe a time when you had to deal with a difficult customer during the reservation process? (medium)
  • How do you handle discrepancies in reservation details between different booking channels? (medium)
  • What steps do you take to prevent no-show reservations? (basic)
  • How do you handle reservation requests for special events or occasions? (medium)
  • Can you explain the importance of forecasting in reservation management? (medium)
  • How do you ensure accuracy in billing for reservations? (basic)

Conclusion

As you prepare for interviews for reservation roles in India, make sure to showcase your skills and experience effectively. With the right preparation and confidence, you can land your dream job in this dynamic field. Good luck!

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