2002 Ticketing Jobs

Have you dreamt of working with a company that doesn't just offer you a job but lets you grow personally and professionally Well, here's a chance for you to give wings to those dreams. Aertrip is hiring urgently for multiple roles and is hosting a walk-in interview this full month. Open Positions: Operations - (10 positions in Mumbai location) - Ticketing Executive (IATA Qualified) Sales - (10 Positions) 1. Sales Manager - B2B Sales (Chennai, Bangalore, Hyderabad, Ahmedabad) 2. Sales Manager - B2E Sales (Delhi, Chennai, Bangalore, Hyderabad, Ahmedabad) So, bring your best self and grab this opportunity to work with one of the best and most futuristic travel companies in India. Please note the address details: Aertrip India Ltd 7th floor, Jai Krishna complex, Opp YRF Studio, Andheri West, Mumbai.,

Job Description Good DB2 Architectural knowledge. Databases Administration - DB2 LUW Support critical production environment. Aware of databases Monitoring & performing health check Monitoring of Ticketing tool. Ready to work in all shifts. Good knowledge in Experience level 4-13 years Job locations : Bengaluru, Mumbai, Pune

As a Travel Agent at Oasis Travels, your primary responsibilities will include handling ticketing for both Domestic and International sectors. You will be tasked with creating quotations, itineraries, and offering comprehensive end-to-end solutions to clients interested in traveling to various destinations. It is essential to meticulously manage the accounts and bills of potential clients. Proficiency in Galileo GDS is crucial for this role, along with a minimum of 3 years of experience in a similar domain. To excel in this position, you should hold a graduate degree or equivalent qualification. Strong communication and interpersonal skills are essential, along with proficiency in relevant computer applications, airline reservation systems, and Google Sheets. You will be expected to assist passengers with reservations, ticketing, flight schedule inquiries, and coordinate effectively with airlines. The job title for this role is Airline Ticketing Agent for International Flights, with a primary focus on ticketing. The work environment involves significant direct customer interaction, requiring you to stand and walk for extended periods. The salary offered will be based on your experience, qualifications, market rates, and business considerations. This full-time position is based in Kolkata. Your success in this role will be determined by your excellent customer service skills in managing bookings, inquiries, complaints, and providing overall assistance to passengers. Attention to detail is crucial to ensure accurate ticketing and reservations, thereby minimizing errors in the booking process.,

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary Gruve is seeking a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide hands-on and remote technical assistance to end-users, troubleshoot hardware/software issues, and support daily IT operations. This role requires a detail-oriented individual with a strong technical background and excellent interpersonal skills. Key Responsibilities Provide first- and second-level support for desktops, laptops, mobile devices, printers, and other IT assets. Respond to user queries via ticketing system, phone, email, and in-person; resolve or escalate issues as needed. Install, configure, and maintain Windows, macOS, and Linux operating systems and supported applications. Manage user accounts, permissions, and access rights in Azure Active Directory, Microsoft 365, or Google Workspace. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN, DNS, etc. ). Support collaboration tools (Zoom, Microsoft Teams, Google Meet, etc. ). Maintain and deploy system images using tools such as SCCM, Intune, JAMF, or equivalent. Monitor hardware and software inventory; assist in lifecycle management of IT assets. Follow ITIL or internal procedures for incidents , change , and problem management. Document support processes, issue resolutions, and knowledge base articles. Participate in IT projects and support office moves, upgrades, or migrations. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Education & Experience Bachelors degree in computer science , Information Technology, or related field (or equivalent experience). 2+ years of experience in desktop support, help desk, or IT technician roles. Technical Skills Proficiency in Windows 10/11, macOS, and Microsoft Office Suite. Working knowledge of Active Directory, Group Policy, and remote management tools. Familiarity with endpoint protection, patching, and basic cybersecurity principles. Basic scripting (PowerShell, Bash, etc. ) is a plus. IT certifications such as CompTIA A+, Network+, Microsoft MCP, or ITIL are advantageous . Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required . Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Job Title: Lead Business Development About Swiggy Scenes Swiggy Scenes is a fast-growing vertical focused on curating the best of dining, live events, and exclusive experiences across India From themed nights to chef's specials, Swiggy Scenes is designed to bring premium restaurant events and high-energy nightlife directly to our users' fingertips We partner with restaurants, bars, cafes, and event organizers to build unforgettable moments across top cities, Role Summary As a Lead Business Development & IP, you will be responsible for building and scaling the supply base of restaurants and venues hosting events on Swiggy Scenes Additionally, you will conceptualize and execute IP-led formats ( e-g , Swiggy Curated Nights, Chef Specials, Seasonal Concepts) in collaboration with internal stakeholders and external partners You will play a leadership role in ensuring supply innovation, partner performance, and a compelling consumer-facing calendar of events, Note: You are supposed to to work same Key Responsibilities Identify and onboard high-potential restaurants, bars, and venues with strong event and experiential offerings, Drive city-level supply expansion by curating a pipeline of upcoming restaurant events and nightlife experiences, Ensure partner readiness with complete listing hygiene (visuals, pricing, logistics, terms), Develop and scale owned IPs for Swiggy Scenes including seasonal campaigns, experience nights, and thematic dining formats, Collaborate with the marketing and creative teams for branding, promotions, and on-ground execution, Manage and grow relationships with top restaurant partners to ensure exclusive listings, upsell opportunities, and sustained partner engagement, Conduct business reviews, performance tracking, and strategic input sessions with key accounts, Key Qualification And Skills Experience: 2-5 years in event partnerships, F&B sales, hospitality, or account management, Industry Knowledge: Prior experience in the food industry (restaurants, nightlife, or event ticketing is a plus), Strong negotiation and persuasion skills to onboard top-tier partners, Ability to manage multiple accounts and projects simultaneously, Comfortable with data tracking, reporting, and partner performance analysis, High energy, problem-solving mindset, and ability to work under pressure, "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law" Show

Job Description Role: IT Technical Support Graduate (2025 Pass out) Qualification: CSE, IT or Similar Background. Location: Bangalore (Hybrid Mode) Position Overview The IT Support Graduate plays a crucial role in ensuring the seamless operation of an organization s technology infrastructure. As a recent graduate, you will join a dynamic IT team and receive comprehensive training and mentorship to develop your technical and interpersonal skills. This entry-level position provides an excellent pathway for individuals seeking a rewarding career in information technology, offering hands-on experience in troubleshooting, problem solving, and customer service. The role is ideal for individuals eager to learn, passionate about technology, and committed to supporting end-users in a fast-paced environment. Key Responsibilities Technical Support: Provide first- and second-line technical support to staff, resolving hardware, software, and network issues via phone, email, and in-person interactions. Troubleshooting: Diagnose and resolve technical incidents, including operating system failures, application errors, connectivity problems, printer malfunctions, and peripheral issues. User Assistance: Guide and support end-users by answering queries, providing step-by-step instructions, and ensuring customer satisfaction with every interaction. Incident Tracking: Accurately log, track, and update incidents and service requests using the organization s ticketing system, ensuring timely resolution and proper documentation. Hardware & Software Setup: Assist in the configuration, installation, and maintenance of laptops, desktops, mobile devices, printers, and standard business software. System Maintenance: Perform routine system checks, updates, and backups to maintain the health and security of IT infrastructure. Account Management: Support user account creation, password resets, and permissions management in Active Directory and other internal systems. Security Awareness: Follow security procedures, assist in the enforcement of IT policies, and help educate staff about cybersecurity best practices. Asset Management: Maintain accurate inventory of IT equipment and ensure assets are properly tracked and accounted for. Continuous Improvement: Identify opportunities for process improvements and automation, contributing ideas to enhance service delivery and efficiency. Collaboration: Work closely with IT colleagues, external vendors, and different departments to deliver high-quality support and participate in projects as required. Training: Participate in internal and external training sessions to stay updated with emerging technologies and best practices. Desirable Skills & Attributes Experience with MacOS, Linux, or other operating systems. Exposure to ITIL or other IT service management frameworks. Familiarity with remote support tools and remote desktop applications. Understanding of cybersecurity fundamentals and best practices. Certification in CompTIA A+, Microsoft, or similar entry-level IT qualifications is a plus. Ability to mentor or assist peers and junior team members. Interest in cloud computing, virtualization, or emerging technologies. Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent qualification). Strong interest in computers, networking, and technolog

1. Leadership, Performance & KPIs: Achieve and exceed Partner and Business Unit Enrollment targets Ensure the team meets Performance KPIs on a team and individual basis Monitor and report on key operational KPIs related to school and sales performance Monitor rejections and cancellations to meet or exceed targets Monitor training completion and manage underperformance as needed Collaborate closely with team members on daily tasks and projects, offering assistance, guidance, and mentorship where needed. Take ownership of task delegation within the team, ensuring deadlines are met. Maintain strong communication across the team, ensuring alignment with goals, priorities, and timelines. Monitor automation-related manual tasks and ensure they are being completed in a timely manner 2. School Relationship, Application & Admissions Management: Own the full funnel journey of applications from evaluations to submission and enrolment, for assigned schools Act as the single point of contact for all admission-related matters for designated schools. Develop impactful relationships with Partners and maintain an Account Management plan Ensure consistent follow-ups on applications based on each school s preferred cadence and communication style Lead new school onboarding: gather requirements, open dates, conduct pre-onboarding research, and participate in kickoff calls Support the team by clarifying requirements and implementing any changes specific to each school Complete school information research on content and requirements, and share the findings with the implementation team on the Knowledge Team Ensure daily/frequent Intake System updates are updated to match the schools open and closed dates Be the final escalation point to ensure A+ service quality is maintained across all partner interactions Stay up to date on Partner information, industry trends, and government-related strategy 3. Process Improvement & Documentation: Continuously experiment and optimize the application process to improve conversion and processing time Source and implement all the latest Partner information within AB systems and tools (Requirements, Intakes, Partner and Program content, Fees, Process steps, etc.) Work and collaborate with the Knowledge Management Team to update ApplyAssist articles and create ideas to increase traffic through Assist to the platform Work with PROM on updating existing processes that require optimization Track and monitor the success rate of automation tools; identify areas for improvement and work with relevant teams to implement enhancements. 4. Internal Support & Ticket Resolution Address Support/Knowledge Team tickets triaged to the team and ensure quick and complete resolution Collaborate with Customer Support on Irregularities and compliance issues both from our school partners and recruitment partners Engage regularly with the Sales team to understand the customer experience and opportunities and help to set expectations to ensure smooth overall operations and customer experience ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

First point of contact: Answer phone calls, emails, and other communication channels to provide customer support Troubleshooting: Perform basic troubleshooting for software, and network issues Escalation: Recognize when issues are more complex and escalate them to the next level of support Documentation: Log call activity and record events and updates on tickets Customer service: Provide accurate information and maintain a high level of customer service User account management: Create accounts, assign permissions, and reset passwords Incident management: Update customers on the status of their incident or service request Collaboration: Work with internal L2/L3 teams and clients teams to resolve customer issues. Requirements (other than regular) Should have good analytical and decision-making skills Should have good knowledge of MS Office, Ticketing Process, how and when to escalate the ticket to supervisors and other groups Should be willing to work in 24 x 7 environment with rotational shifts and roster offs

Position: IT Service Desk Associate Manager Job Description: IT Service Desk Associate Manager What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues As Service desk analyst you would be monitoring the Infrastructure events/alerts and alerting the technical teams, As Service desk analyst you would be monitoring the Ticketing queue and alerting the technical teams. Provides accurate solutions to user problems to ensure users productivity. Responds to all calls received by the Help Desk (Phone, Email, Chat, Web) and ensures that each Help Desk call received is logged. Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate. Informs users of any global problems or system outages. Maintains a professional Help Desk image at all times being courteous and helpful. Enhances and develops quality support methods and communication skills through coaching and feedback. Assists in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on customer satisfaction. Acquires and maintains current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers. Assists in special product-related issues as needed. First point of contact for providing support for all IT applications and systems to internal end users. Applies knowledge of information systems and services to investigate and identify applications, systems and network problems. Uses tools, techniques and knowledge bases to resolve issues. What We Are Looking For Has minimum 6 years of experience in a global service delivery team. Has solid knowledge of IT service norms such as customer satisfaction, call closure norms such as response time, resolution time, etc. Has excellent written and verbal communication skills. Has a good understanding of how the IT helpdesk function integrates with other IT functions in accomplishing the desired results in the required areas. Has experience in exercising tact and diplomacy for sensitive situations. Has aptitude to understand Arrow procedures, evaluate appropriate alternatives and make a judgment based on the analysis of factual information. Exposure to an Oracle ERP environment is a plus. Voice support experience in a Global setup is a must Willingness to work in 24*& environment Willing to work in night shifts About Arrow Arrow Electronics , Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Position: IT Service Desk Associate Manager Job Description: IT Service Desk Associate Manager What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues As Service desk analyst you would be monitoring the Infrastructure events/alerts and alerting the technical teams, As Service desk analyst you would be monitoring the Ticketing queue and alerting the technical teams. Provides accurate solutions to user problems to ensure users productivity. Responds to all calls received by the Help Desk (Phone, Email, Chat, Web) and ensures that each Help Desk call received is logged. Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate. Informs users of any global problems or system outages. Maintains a professional Help Desk image at all times being courteous and helpful. Enhances and develops quality support methods and communication skills through coaching and feedback. Assists in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on customer satisfaction. Acquires and maintains current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers. Assists in special product-related issues as needed. First point of contact for providing support for all IT applications and systems to internal end users. Applies knowledge of information systems and services to investigate and identify applications, systems and network problems. Uses tools, techniques and knowledge bases to resolve issues. What We Are Looking For Has minimum 6 years of experience in a global service delivery team. Has solid knowledge of IT service norms such as customer satisfaction, call closure norms such as response time, resolution time, etc. Has excellent written and verbal communication skills. Has a good understanding of how the IT helpdesk function integrates with other IT functions in accomplishing the desired results in the required areas. Has experience in exercising tact and diplomacy for sensitive situations. Has aptitude to understand Arrow procedures, evaluate appropriate alternatives and make a judgment based on the analysis of factual information. Exposure to an Oracle ERP environment is a plus. Voice support experience in a Global setup is a must Willingness to work in 24*& environment Willing to work in night shifts About Arrow Arrow Electronics , Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Grade H - Office/ CoreResponsible for supporting the Property Management Team with administering lease agreements, using sound technical capabilities including communicating with landlords and other stakeholders and managing the database for tracking of compliance and renewal requirements including developing analytical reports. Entity: Customers & Products Business Support Group As a Senior Property Advisor, you will take a lead role in managing complex lease and vendor administration processes, ensuring financial accuracy, compliance, and operational efficiency across bp s property portfolio. You will drive continuous improvement initiatives, support strategic decision-making, and act as a key liaison between internal teams and external stakeholders. This role is integral to bp s strategy of operational excellence, risk management, and digital transformation in property operations. Responsibilities Lead end-to-end lease and vendor administration, ensuring timely setup, payments, and reconciliations for complex real estate portfolios. Prepare high-value payments, manage rent escalations, arears management KPI s and contractual obligations; ensure financial accuracy and compliance. Act as the primary contact for escalated landlord, tenant, and vendor issues; provide expert guidance on financial and operational matters. Develop and deliver strategic reports including arrears analysis, cashflow forecasting, and portfolio performance reporting and insights. Lead resolution of complex payment issues, credits, write-offs, and stranded items. Ensure high standards of data integrity across SAPRE and related systems, lead data audits and quality initiatives. Utility data integration, management of day-to-day activities, issue resolution, and ensure compliance. Identify and implement process improvements aligned to bp s global practise; lead automation and digital transformation initiatives. Maintain and enhance documented procedures (DTPs); mentor and train junior team members. Collaborate with IT, Procurement, and Finance teams to manage system enhancements, purchase orders, and approvals. Proactively identify portfolio risks, support mitigation strategies, and contribute to internal control frameworks. Champion CI initiatives, drive adoption of best practices, and support change management efforts. Manage complex IT ticketing processes (CRs, ACFs, RTMs) build in accelerate system superuser capability and support system upgrades and testing. Bachelor s degree in finance, Accounting, or a related field. Experience & qualifications 4 6 years experience in property lease administration or coordination, preferably in large retail or multisite organizations. Advanced proficiency in Microsoft Office tools (Excel, Word, Teams, SharePoint, Outlook). Strong experience with SAP ERP and lease management systems (e.g., SAP Real Estate). Demonstrated ability to handle complex financial processes and stakeholder relationships. Strong analytical, problem-solving, and decision-making skills. Experience with third-party property service vendors. Excellent communication and interpersonal skills. Proven ability to lead process improvements and support digital transformation. Familiarity with global hub operations and cross-functional collaboration. High attention to detail and commitment to data accuracy and compliance. Shift Support - AEST or AEDT ANZ Timezone. Why Join our team Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyones place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Databasing, Financial Analysis, Financial Leasing, Lease Abstracts, Lease Administration, Lease Agreements, Lease Analysis, Lease Extensions, Lease Management, Lease Negotiations, Lease Restructuring, Lease Review, Leasing, Leasing Strategies, Real Estate Management

Job Description: Job Title: Production Support Analyst, AVP Location: Bangalore, India Role Description You will be operating within Production services team of Securities Services domain which is a subdivision of Corporate Bank Production Services as a Production Support Engineer. In this role, you will be accountable for the following: To resolve user request supports, troubleshooting functional, application, and infrastructure incidents in the production environment. Work on identified initiatives to automate manual work, application and infrastructure monitoring improvements and platform hygiene. Eyes on glass monitoring of services and batch. Preparing and fulfilling data requests. Participation in incident, change and problem management meetings as required. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide hands on technical support for a suite of applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. Update the RUN Book and KEDB as & when required. Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow so as to best provide operational support Your skills and experience Must Have : Programming Language - Java Operating systems - UNIX, Windows and the underlying infrastructure environments. Middleware - (e.g. MQ, Kafka or similar) WebLogic, Webserver environment - Apache, Tomcat Database - Oracle, MS-SQL, Sybase, No SQL Batch Monitoring - Control-M /Autosys Scripting - UNIX shell and PowerShell, PERL, Python Monitoring Tools Geneos or App Dynamics or Dynatrace or Grafana ITIL Service Management framework such as Incident, Problem, and Change processes. Preferably knowledge and experience on GCP. Nice to Have : 7+ years of experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Good analytical and problem-solving skills ITIL / best practice service context. ITIL foundation is plus. Ticketing Tool experience Service Desk, Service Now. Understanding of SRE concepts (SLA, SLO s, SLI s) Knowledge and development experience in Ansible automation. Working knowledge of one cloud platform (AWS or GCP). Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. https: / / www.db.com / company / company.htm

Financial Analyst WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US The Financial Data Operator is responsible to execute the collection, composition, control and distribution of market and master data for financial instruments (Equities, Funds, Fixed Income, ABTS/MBS, OTS Derivatives, etc.) for various SimCorp clients and in accordance of the effective SLA agreements. Furthermore, this role is responsible for answering client questions and conduct all necessary data analyses of financial instruments data to resolve service delivery incidents to continue service delivery. The role is also responsible to adhere to all relevant operational risk as well as data governance and quality frameworks. Eventually, this role also requires demonstrating very client-focused mindset, substantial know-how of financial instruments (such as Equities, Fixed Income, ABS/MBS, etc.) and provide coaching to other members. WHAT YOU WILL BE RESPONSIBLE FOR Executes all daily service deliverables in terms of collecting, composing, controlling, and distributing financial instrument data according to effective client SLAs Execution of all quality checks part of the service scope and strict adherence to existing runbook(s) as well as data quality and governance frameworks and conduct first data analysis in case of unexpected data behavior Resolve all data questions, service requests and requested audit support raised by clients in a timely and professional manner to ensure customer satisfaction and SLA compliance Perform all necessary tasks to comply existing operational risk frameworks (e.g., Sarbanes Oxley Act (SOX), Risk and Control Engine (RACE) etc.) Proactively support and contribute to continuous improvement of operational processes (with predominant focus on manual processes and/or high-risk areas), data quality checks and system functionality Work with local/regional clients to identify specific requirements, special data treatment or any other client demands which need to be delivered as part of the service scope Experience working cross-organizationally with both Business and Technology groups. Perform continuous know-how exchange between the different Data Operations teams in terms of processes, incidents, documentation, or other open topics to avoid know-how silos/gaps and assure service level consistency Monitor and report any kind of issues along the data supply chain including but not limited to interface issues, missing data files or interrupted business processes and trigger the necessary resolution processes to ensure service delivery continuation Maintain documentation in terms of business processes, functional descriptions, operational runbooks, or other manuals to ensure information transparency and enable know-how transfers WHAT WE VALUE For the Financial Analyst position, we value MUST HAVE: Experience with data vendor feeds (Bloomberg, IDC, Reuters, etc.) and display products, 4-5 years Deep knowledge of traditional and non-traditional financial instruments and markets including structured securities, Swaps, especially complex instruments like ABS/MBS, index linked bonds, and syndicated loans. Bachelor s degree or equivalent in finance or engineering Solving master and reference data issues based on exception handling, 4-5 years Experience of data integration on any EDM platform, 4-5 years Applying operational data management and data governance, 2-3 years Process design and engineering experience, 2-3 years Experience with service request systems or any other similar ticketing tool, like HPALM, Service Now Salesforce, etc., 4-5 years GOOD TO HAVE: Ability to troubleshoot technical glitches in existing data process and coordinate with Technology team to resolve. Experience in developing process automation, improvements, and streamlining using tools like KNIME, Alteryx, Excel VBA and/or scripting on programming language such as Python, PowerShell including intermediate knowledge of SQL. BENEFITS Benefits Competitive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an excellent work & life balance: flexible work hours, a hybrid workplace model. On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on mastering your skills as well as contributing to the company development. There is never just only one route - we practice an individual approach to professional development to support the direction you want to take. . Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #Li-Hybrid

Accounts Payable Coord I Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. WhyBecause when we bring together diversity of thoughts, backgrounds, cultures, and perspectives we re able to create a place where everyone feels like they belong. Job Responsibilities Duties & Responsibilities: Payment Processing Run payment batches (e.g., PPR Payment Process Request) Monitor payment statuses and resolve errors Validate payment files before transmission Payment Formats Understand seeded formats (e.g., NACHA, SEPA, ISO20022) Assist in testing and validating custom formats Reconciliation Support Help with bank statement uploads Match payments with bank transactions Issue Resolution Investigate payment rejections or failures Log and track issues using internal ticketing systems Review AP share mailbox for invoices and approval based upon assignment Review AP share mailbox for inquires based upon assignment and respond within 48 hours; urgent request within 24 hours to vendor and/or internal customer Ensures all types of payments (check, ACH, wires) are made in a timely manner and are corded in Oracle accounts payable system Ensures proper approvals are included on all payments to be processed Creates check runs, EFT and wire payment batches, including preliminary register Reviews printed checks for accuracy and signatures Investigation of aged creditor balances exceeding supplier payment terms and collection of credit balances owing Assists in month end closing preparing monthly accruals Maintains files and documentations thoroughly and accurately, in accordance with company policy and accepted accounting practices. Comply with process controls outlined in narratives to meet Sarbanes-Oxley internal controls objectives. Maintain Update SOP s and operating guidelines timely. Maintain Learning Logs Follow up on invoices under queries, on hold and pending with approvers Reviewing payment exceptions & on hold documents. Qualifications: Prior Accounts Payable experience for 01 to 03 Years in Payment Processing Hands-on experience in query resolution and reconciliation Strong Excel skills at least intermediate level Experience of working in a multi-currency environment Strong organizational skills Good communication skills Ability to communicate well when working with colleagues/clients in other countries Attention to detail and accuracy Desirable: Experience of using Oracle ERP system Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Position Name: Business Development Executive Pay: 20,000 + bonus upto 5000. Pre-Requisites: Excellent written and verbal communication skills. Work from office 9am to 6pm (Mon - Sat) Hungry & energetic attitude Job Brief: We are looking for an energetic person to join our growth team. They would primarily spend time making calls, updating records on Zoho CRM and researching our prospects online. Job Responsibilities: Your primary responsibility is to organise sales meetings for your senior team members, and your secondary responsibility is to keep our CRM updated. Job Role: The role involves managing leads on Zoho CRM and mainly includes calling them regularly to identify requirements. It may involve the following but is not limited to: Generating leads Enriching them by browsing the internet/calling Coordinating with the sales team and customers Preparing and sending proposals. Following up with customers on the proposals sent out, etc Making reports for weekly meetings. Why join this role It will provide the right environment and guidance to start your career in the world of high ticket B2B sales. Our average deal value is > 1 Crore annually recurring revenue. About the firm: NVS is a 65 crore 18-year-old people transportation firm that caters to over 30+ schools and corporations that include thousands of employees and parents, currently resulting in over 20000+ Daily active users. We also have a software business that is 4 years old. We are an ever-growing firm with a pan-India but Bangalore-heavy presence and are constantly innovating. We pride ourselves on providing top-notch feature-rich products and customer-centric reliable services. We are rapidly expanding to top schools, corporations, and new cities, keeping kids safe, employees reaching the office on time and parents reassured

Job Title: Customer success engineer Location: Bangalore (On-site/Hybrid; full-time) About Locus : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers . Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Are you a customer support champion who is passionate about bringing value to customers needsDo you believe you could enhance our customer experience to deliver delightful experiencesDo you believe you can be the voice of the customer and communicate customer feedback to the management teamIf you re answering yes, you are the person we are looking for. Roles and Responsibilities: Interacting with customers using email services to resolve complex support and various other account management functions. Communicate complex technical topics in clearly understandable written and spoken English with customers over tickets, calls, etc Troubleshoot and help solve inbound customer inquiries, while providing exceptional service experiences along the way. Become an expert on the Locus platform and help educate customers on best practices. Investigate & escalate any critical issues to relevant stakeholders across the organisation Work closely with the Customer Success team to keep them informed of all important customer interactions Contribute to our Help Centre articles and curate existing content to ensure customers are aware and have access to self-serve content Analyze. You will analyze SLAs, response times, and open tickets and apply your findings to develop an effective and workable framework for managing and improving customer support. Strategize. You will provide data and reporting of KPIs and trends on an ad-hoc, weekly, and monthly basis. You will develop and improve the ticket processes to ensure free-flowing resolution, escalation, and information within the organization. Execute on team initiatives to improve internal processes and our customer experience as a whole. Who would fit the role 2-4 years in a customer-facing product support business. Must be fluent in reading, writing, and speaking English Must have excellent knowledge of business writing, grammar, and mechanics used in speaking and writing with customers and co-workers Demonstrable problem-solving and troubleshooting skills, logical thought process. Good technical aptitude to ramp up on technical and business concepts. Good to have an understanding of SaaS products or the logistics tech industry. Should know how to work on Excel Supporting clients 24/7, thus hours of work may vary Experience working with REST APIs, AWS, NewRelic, Postman Experience working with Freshdesk/Ticketing tool is a plus Should be comfortable working under night shifts, and during weekends, as the role requires working under the North America timezone Knowing the Spanish language is a plus What you should look forward to: At Locus, every member is an owner and a leader, no matter which team or Function they represent. We believe that you are excited about the potential to make an impact in Last mile deliveries through technology and the prospect of creating a legacy that outlasts you! The biggest joy of working at Locus, for all of us, comes from the opportunity to create value each day, and experience autonomy in all we do.

Jobs At CCIL - ccil - The Clearing Corporation of India Limited Job Description of : Endpoint Security Support Executive Job Title : Assistant Manager II Department : Information Technology Reports To : Senior Manager Experience : 2 /3 Years of work experience Preferred Qualification : Diploma in Engineering/Any Graduation Degree Required Qualification : Diploma in Engineering/Any Graduation Degree Skill, Knowledge & Trainings : Excellent command / highly proficient in spoken and written English Should have Exceptional customer service skills. Troubleshooting skills for Windows Operating Systems (OS). Should have working knowledge of softwares/tools used for management of Antivirus, Inventory, Application control, Windows Patches & Builds & Browser security. Proficient knowledge of computer systems and its peripherals. Microsoft trainings on Server / Client OS Fundamentals & Security preferred. Core Competencies : Excellent in teamwork with a strong sense of responsibility, accountability, reliability, and commitment Self-motivated & Self starter Ability to quickly adapt to new technologies Ability to thrive on challenges/pressure Ability to manage task flow and complete assigned project on time Demonstrate solid time management, communication, decision making, human relations, organizational skills and ability to set and manage priorities in a results-oriented way Have an analytical nature in order to determine the underlying reason for a particular problem. Solve non-standard issues that may require analytical and conceptual thinking Functional Competencies : Security Products Related Support for the following. Antivirus / EndPoint Detection & Response (EDR), Extended Detection & response (XDR). Endpoint Patch Management. Application Whitelisting Solution. Data Loss Prevention (DLP) Management. Performing Health-check exercises to ensure Compliance enforcement & adherence of all systems beings managed. Logging call with OEMs / Service providers for various issues and vulnerability related closure. Additional Competencies Strong technical knowledge of Microsoft product line including Windows & Client Operating Systems & MS Office IT asset tracking knowledge and related documentation. Expertise in advance level troubleshooting of incidents impacting end users. Capacity management of Servers hosted in virtualized environments. Adhere to system security practices. Support multiple users in a timely and efficient manner, following timely escalation process/procedures. Research, resolve, respond to, and document appropriate user inquiries, as requested. Escalate or re-assign issues as needed to appropriate resources for resolution. Good knowledge of Local Area Network infrastructure. Knowledge on basic handling of Virtual hosted Servers. Effective Co-ordination with various support teams/departments /vendors. Proficiency in Email and Telephonic communication. Ability to multi-task and prioritize workload Ability to make independent decisions when required for problem resolution. Job Purpose : Maintenance of Compliance of End user Windows systems by effective management of Security products of Antivirus, EDR & XDR, Windows Security Patches, Application Whitelisting solution & Data Leakage Solution. Area of Operations : Onsite & Remote Technical support to CCIL/CDSL/LEIL users & Onsite consultants Key Responsibility : Using centralized ticketing system for receiving & closing support related calls. Ensure support tickets are responded to in a timely manner and resolved in accordance to predefined company standards. Running day to day Server & Application checklists as part of Server / application management. Submission of monthly / quarterly reports for applications / servers being managed. Maintenance & Submission of various documentation & reports for Audits. Maintaining the build environments for all products and platforms. Adhere to Asset Management procedures, ensuring assets are fully tracked & information is maintained throughout its lifecycle in a timely fashion. Plan, execute and finalize procurement for technology spending across the organization. Experience in obtaining quotes from vendors and negotiations. Management of End user centralized Application Softwares used for Browser management, Asset Inventory management, Antivirus management. Patch management. Management of Voice Recording Systems (VRS). Management of onsite AMC vendor team to ensure call resolution is within agreed Service Level Agreement (SLA). Setup and support for hosting meeting via softwares such as Cisco Webex / Zoom. Audio / video conference systems setup such as Polycom / Blue Jeans. Vendor management. Replacement / Upgrade of hardware / software in line with organizations Asset Obsolescence policy & procedure. Assessment of VA/PT (Vulnerability Assessment / Penetration Test) reports and related work for closure of vulnerabilities. Day to Day investigation work related to SOC (Security Operation Centre) alerts & reports. Planning & Executing BCP for various applications being managed. Performing Health-check exercises to ensure Compliance enforcement & adherence of all systems beings managed. Provide technical support to onsite and remote personnel to ensure prompt restoration of service on a variety of systems and applications. Installation, configuration, maintenance and troubleshooting of existing endpoint environments including imaging and complete system setups.

Key Responsibilities: IT Strategy and Management: Develop and implement the hotels IT strategy in alignment with the overall business objectives. Evaluate and oversee the integration of new technologies to improve hotel operations and guest services. Maintain an up-to-date understanding of current IT trends and innovations, recommending relevant solutions for implementation. Infrastructure and System Management: Oversee the design, installation, and maintenance of the hotel s IT infrastructure, including networks, servers, and hardware. Manage the hotels management software systems. Ensure the availability and reliability of IT systems, with minimal downtime. Cybersecurity and Data Protection: Implement and monitor cybersecurity measures to protect data, networks, and systems against security breaches. Ensure compliance with data protection regulations. Technical Support and Troubleshooting: Provide technical support for hotel staff and assist with resolving any software or hardware issues. Train staff on IT protocols and the use of hotel systems to ensure maximum productivity and minimal disruption. Maintain a ticketing system for IT support requests, managing resolution timelines and escalating critical issues as necessary. Vendor and Budget Management: Negotiate contracts and coordinate with vendors for IT services, software, and equipment purchases. Manage the IT budget, controlling expenses and finding cost-effective solutions for technology investments. Project Management: Lead and manage IT projects from inception to completion, ensuring they are delivered on time and within budget. Collaborate with other departments to understand their technology needs and implement solutions that improve workflows. Oversee the rollout of new software updates or systems upgrades, managing testing phases to minimize disruptions. Data Management and Reporting: Ensure proper data management practices are in place, including data backup, recovery, and archiving procedures. Generate IT-related reports and analytics to support strategic decision-making. Maintain system documentation, including configuration, process workflows, and standard operating procedures. Guest Experience Enhancement: Implement technology solutions that improve the guest experience. Collaborate with marketing and customer service teams to leverage technology for personalized guest engagement and loyalty programs. Troubleshoot and enhance guest-facing technology to ensure user-friendly operation and satisfaction.

The candidate should be willing to take up the responsibility of working with QRT. He should be good in .NET and SQL DB. He should ensures the timely resoulution of any field issues and willing to debug the production issues and suggest solution options. On a typical day you will: He should be looking at snow ticket issues and understand the priority of the ticket. He should be working closley with the QRT to identify which ticket he/she should suppose to analyse and work. Post takeing the ticket he should ensure SLA should be maintatined in order to provide solution to the production user. What You Will Need to be Successful: Meet the SLA of every ticket assigned. Work with the team and guide the team whenever required or take guidance.

MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM-10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such as Account/Territory Assignments User Administration e.g. activating new users and deactivating departing users in sales tools Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool) Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations Identify and qualify new accounts to support the team in managing territory bullpens globally Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets Collects, analyzes, and interprets data to identify trends, patterns, and generates insights Writing SQL queries to automate manual processes Create Sigma/Tableau dashboards Analyzing code segments regularly Working with internal customers across different time zones Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release Skills & Experience Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools Able to handle and work with large volume of data Understanding of sales cycle and process & data segmentation Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros Must show process and business oriented mindset Must have critical thinking, attention to detail, problem solving and troubleshooting attitude Should have problem identification and articulation skills Experience - 3 yrs in SQL Strong Automation Skills with experience in SQL/BI Good Data warehouse knowledge Bachelor s degree or higher in Operations, Business, Project Management, Engineering Open-minded, creative, and proactive thinking Prior experience working with bulk update tools like the workbench Behavioral & Engagement Expectations Team player Open to feedback Contributor in meetings Assertiveness Stakeholder management Able to carry out repetitive work Collaborative mindset Customer-Focused Mindset Problem-solving attitude Analytical skills Perks & Benefits Macbooks are company-standard Competitive salary and equity Comprehensive Health cover, dental cover, travel insurance & Life Insurance 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals To drive the personal growth and business impact of our employees, we re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it s like to work at MongoDB , and help us make an impact on the world! MongoDB is an equal opportunities employer. Req ID - 425501

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. Are you passionate about building large-scale cloud services and eager to shape the future of AI-driven workflows? Do you thrive on leading teams that solve complex challenges at global scale? We are looking for a Director of Software Development to drive innovation and execution for Oracle s groundbreaking, AI-powered centralized ticketing platform. This platform supports both OCI s internal operations and our rapidly expanding Alloy customer base. In this role, youll lead a team of engineers designing and delivering services and act as a site leader at our India Development Center. Youll play a pivotal role in setting technical direction, delivering mission-critical services, and cultivating a culture of innovation and operational excellence. The ideal candidate has a track record of leading design and development of enterprise scale cloud services. You should be both a rock-solid manager and a cloud service generalist that is comfortable diving deep into any part of the stack. You should value simplicity and scale, work comfortably in a global, collaborative, agile environment, and be excited to learn. Responsibilities: Strategy & Product Partnership: Define and drive engineering strategy in close collaboration with Product Management to align technical direction with business goals, customer needs, and product vision. Team Management: Build, lead, and mentor high-performing, cross-functional software teams. Grow a strong engineering culture that values quality, ownership, and continuous learning. Execution & Delivery: Translate complex goals into actionable technical plans and milestones. Deliver secure, scalable, high-quality cloud services on time and on budget. Architecture & Technical Oversight: Provide hands-on technical leadership in architecture, cloud infrastructure, and system design. Innovation & Operational Excellence: Champion modern development practices, automation, and reliability engineering to improve velocity, quality, and operational excellence. Qualifications: Bachelor s or master s degree or equivalent experience in Computer Science, Engineering, or a related field 10+ years of experience in software development. 8+ years of hands-on management experience in software engineering, including 2+ year managing managers. Experience in managing an engineering organization of 30+ Exceptional leadership and team-building skills, p roven ability to hire and grow talents. Experience in designing enterprise scale full-stack cloud-based services Deep technical expertise working with leading platforms such as OCI, AWS, Azure, GCP Experience with container orchestration technologies (e.g., Kubernetes, Docker) Strong grasp of Agile/SCRUM development in enterprise environments Experience in full-stack cloud services and modern backend technologies (Java, Python). Excellent communication skills with a collaborative and decisive leadership style.

Walk In Axis Bank - VKYC Officer Mumbai Vileparle Contact : Ganesa Subramanian Number : 8056659888 (Whatsapp only ) share cv to this number Video KYC (VKYC) officer immediate JOINERS PREFERRED (max 20 - 30 days notice period only can apply) Mention Ganesa HR on top of your resume Job description Video KYC Job Description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the completing the Video based KYC norms to help the customer be digitally on-boarded, and should possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products. The VKYC Officer uses digital skills, operational knowledge and impactful client interactions to deliver on the promise of accurate and compliant VKYC for the customer and ensuring a pleasant journey in digital on boarding process, also exploring for any other up sell/cross-sell opportunities wherever possible. Key Responsibilities: Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customers product basics and mandatory features, advising clients on simple and routine issues to help them connect on Video calls thus delivering our prospective clients a superior customer experience Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT, adherence and cross-sales generating Fee income across Investment, Assets, and Cards. Utilize effectively all applications, tools, and databases used to process transparent end to-end client support. Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. Qualifications: Optimal qualification for success on the job is: 2+ year of experience in BFSI industry, preferably in a phone/video banking/telesales setup. Prior experience is Banking ops/Sales preferred but not mandatory. Minimum of 15 Years of formal Education. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficient with systems related to Banking transactions and services and simple resolutions for video connects thru different devices. Strong willingness to work in a digital-banking setup Teamwork, verbal and written excellence, resilience and highly motivated. Must be flexible and understanding in a challenging and ever-changing environment Excellent communication skills both written and verbal es Preferred candidate profile Perks and benefits

Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: • Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. • Install, configure, and troubleshoot Windows operating systems and standard applications. • Handle basic network configurations including DHCP, DNS, and VPN. • Support and troubleshoot issues related to Active Directory, File Servers, and RDP. • Monitor and respond to support emails and service tickets daily. • Manage and track IT support tickets using the ticketing system. • Escalate unresolved issues to higher-level support teams as needed. • Maintain accurate documentation of issues, solutions, and processes. • Provide remote and on-site support to end users. • Participate in shift rotations to support a 24x5 operational model.

Shift: US SHIFT - 24/7 (5 working days, 2 weeks off) Roles & Responsibilities: 1. A basic understanding of Sabre 2. Strong interpretation ability of the facts on international air tickets 3. Sound knowledge of Trams accounting system with 2+ years of experience 4. Good hands-on knowledge of MS Excel 5. Strong knowledge of reconciliation 6. To release weekly financial statements 7. Reconciling all accounting reports 8. Perform multi-location general ledger accounting, commission tracking, ticket logs Key Skills: Sabre, Tram’s accounting, reconciliation, MS excel, Ticketing, Accounting, general ledger accounting, P&L accounting

Process: Ticketing Process Experience: 3-5 years in travel domain with mandatory GDS knowledge Shifts: Night Shifts (5 days working & 2 days off) Roles and Responsibilities: 1. Handling ticketing queues 2. Catering to U.S. & U.K. markets 3. Working on GDS-Sabre & Amadeus 4. Should have proper email etiquette 5. Must have Airline contract knowledge 6. Client interaction (B2B) 7. Should have ticketing, exchange & refund knowledge 8. Should know EMD & MCO 9. Excellent communication skills are mandatory