8 Ticketing Jobs
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0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...
Posted 1 week ago
4.0 - 9.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Role-Team Lead | Windows Support Any grad with min 4 years exp in Service Desk & 1 year as a Team Lead Skills-Windows Troubleshooting/Service Desk/AD CTC-Upto 9.5 LPA WFO-5 Days working 24*7 Shifts Immediate Joiners only Contact- HR Jyoti:9828381541 Required Candidate profile Should have experience from a bpo/mnc company. Perks and benefits Both side cab
Posted 2 weeks ago
1.0 - 4.0 years
Bengaluru
Work from Office
As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelors or masters Degree. Ensure System Uptime - Maintain 24/7 availability and reliability of contact center systems. Monitoring & Alerts - Set up dashboards, alerts, and track SLIs/SLOs to detect and resolve issues quickly. Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis. Required education B...
Posted 2 weeks ago
5.0 - 9.0 years
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology se...
Posted 2 weeks ago
0.0 years
Hyderabad
Work from Office
Please carry resume and govt ID proof if your coming to walkin drive Job Details: Role : Service Desk Analyst (Technical Support) Support to be provided through (Modalities) : Calls / Chats / Emails ( Agent will have no discretion to choose modality ) Experience: 0-2 yr can apply only Location : Hyderabad Work Mode : Work From Office ( Mandatory 5 days every week) Shift : Rotational Shifts ,Includes Night Shift (rostered as per project demand) Transport : One Way Transport ( Window time 7 pm-7am | Radius - 30 kms.) Max CTC : 3.5 LPA (strictly capped) - Take home close to 23K after deductions. Education Documents : Provisional certificate and all marks memos are mandatory Excellent Communicat...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications...
Posted 3 weeks ago
0.0 - 2.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typi...
Posted 3 weeks ago
1.0 - 5.0 years
Gurugram, Delhi, Noida
On-site
Urgent Requirement Travel Sales Consultant US/Uk Process Skills: Meta ,Ppc calls, Holiday Packages, Outbound calls,Flight Sales, Gds, Amadeus Salary :7lpa(depending on last drawn) Night Shift contact :9060745209 email : monamsingh782@gmail.com
Posted 4 weeks ago
Exploring Ticketing Jobs in India
The ticketing job market in India is thriving with various opportunities for job seekers looking to pursue a career in this field. Ticketing professionals play a crucial role in the travel, entertainment, and event industries by managing ticket sales, reservations, and customer inquiries. If you are considering a career in ticketing, here is a detailed guide to help you navigate the job market in India.
Top Hiring Locations in India
- Mumbai
- Delhi
- Bangalore
- Hyderabad
- Chennai
These cities are known for their vibrant industries that heavily rely on ticketing professionals to manage their operations effectively.
Average Salary Range
The average salary range for ticketing professionals in India varies based on experience and skill level. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
Career Path
In the ticketing industry, a typical career progression may include roles such as Ticketing Agent, Senior Ticketing Executive, Ticketing Manager, and eventually, Ticketing Director. As professionals gain experience and expertise in the field, they can advance to higher levels of responsibility and leadership.
Related Skills
Aside from ticketing expertise, professionals in this field are often expected to have strong communication skills, customer service orientation, attention to detail, and proficiency in using ticketing software and systems.
Interview Questions
- What experience do you have working with ticketing systems? (basic)
- How do you ensure accuracy in processing ticket orders and reservations? (medium)
- Can you provide an example of a challenging customer interaction you've handled in the past? How did you resolve it? (medium)
- How do you stay updated on industry trends and changes in ticketing regulations? (medium)
- Describe a time when you had to handle multiple ticketing requests simultaneously. How did you prioritize and manage them? (advanced)
- What strategies would you implement to improve ticket sales and customer satisfaction? (advanced)
- How do you handle discrepancies or errors in ticket orders? (basic)
- Explain the importance of data security and confidentiality in ticketing operations. (medium)
- How do you handle high-pressure situations, such as last-minute ticket requests or changes? (medium)
- Can you walk us through your process for reconciling ticket sales and revenue reports? (advanced)
- Describe a time when you had to collaborate with other departments or teams to ensure seamless ticketing operations. (medium)
- How do you handle customer complaints or feedback related to ticketing services? (basic)
- What measures do you take to prevent ticket fraud or unauthorized access to ticketing systems? (advanced)
- Have you ever had to deal with a technical issue or outage in the ticketing system? How did you resolve it? (medium)
- How do you ensure compliance with industry regulations and standards in your ticketing operations? (advanced)
- What strategies would you implement to increase ticket sales during off-peak seasons? (advanced)
- Can you explain the role of data analytics in optimizing ticketing operations and revenue generation? (advanced)
- How do you handle ticket cancellations and refunds in compliance with company policies? (basic)
- Describe a time when you had to train or onboard new team members in ticketing procedures. (medium)
- How do you prioritize and manage your workload during peak ticketing periods or events? (medium)
- What software or tools are you proficient in using for ticketing operations? (basic)
- Explain the importance of cross-selling or upselling techniques in ticket sales. (medium)
- How do you handle confidential customer information in compliance with data protection laws? (medium)
- Can you provide examples of strategies you've implemented to reduce ticketing errors and improve efficiency in operations? (advanced)
Closing Remark
As you prepare for your ticketing job interviews, remember to showcase your expertise in ticketing operations, customer service skills, and problem-solving abilities. With the right preparation and confidence, you can land a rewarding career in the dynamic ticketing industry in India. Good luck!
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