1453 Service Excellence Jobs - Page 15

Staff management and training Inventory control Sales and profit maximization Customer service excellence Implementing store policies and procedures Qualification: High school diploma or equivalent; additional education or training in retail, sales, or related fields is a plus. Previous retail or customer service experience preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks.

Staff management and training Inventory control Sales and profit maximization Customer service excellence Implementing store policies and procedures Qualification: High school diploma or equivalent; additional education or training in retail, sales, or related fields is a plus. Previous retail or customer service experience preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks.

Staff management and training Inventory control Sales and profit maximization Customer service excellence Implementing store policies and procedures Qualification: High school diploma or equivalent; additional education or training in retail, sales, or related fields is a plus. Previous retail or customer service experience preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks.

Role & responsibilities As Manager - Business Operations, you will be the custodian of patient care standards, clinic operations, and team excellence within your assigned city or regional cluster of clinics. This role requires a hands-on leader who can mentor Patient Care Managers (PCMs), ensure seamless clinic functionality, champion patient experience, and maintain brand etiquette across locations. Acting as the bridge between clinic teams and higher leadership, you will uphold discipline, professionalism, and patient-first service while driving operational efficiency and business outcomes at the local level. Key Responsibilities Training & Development Support on-boarding and continuous tr...

Role Overview: As the Client Service Senior Analyst, AVP at Deutsche Bank in Bangalore, India, you will play a crucial role in facilitating Trade Finance needs globally. Working within the Trade Finance Fronting & Issuing (TFFI) team, your primary focus will be on supporting the Client Service function, ensuring exceptional service delivery to financial institutions. Key Responsibilities: - Originate, arrange, and facilitate Letters of Credit, Trade-related Guarantees, and Documentary Collections. - Collaborate with Client Service Officers (CSO) in Frankfurt, London, and New York to identify client needs and business opportunities. - Respond to client requests and provide solutions for inqui...

Role Summary Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP's of Co. Key Accountabilities/ Responsibilities To achieve the overall budget a...

Role Overview: At JLL, we are committed to shaping the future of real estate by providing world-class services, advisory, and technology to our clients. We prioritize hiring the best talent in the industry and support professional growth, flexibility, and personalized benefits to help you both personally and professionally. Regardless of your background or experience, we empower you to thrive and contribute to a brighter future. Key Responsibilities: - Comply with all contract requirements and strive to meet or exceed Key Performance Indicators (KPIs). - Foster a culture of service excellence within the delivery and operational management teams. - Encourage continuous improvement and innovat...

About The Opportunity Role: Customer Experience Post Sales Operations Level: Senior Manager/ Associate Director Reporting To: Director Customer Experience Location: Gurgaon About The Function Our Customer Experience team is dedicated to elevating every interaction with our customers By enhancing customer satisfaction, minimizing customer effort, and driving strategic initiatives, the team ensures seamless post-sales experiences The team also focuses on executing key projects that create meaningful improvements, fostering long-term customer loyalty and advocacy, About The Role The incumbent will be responsible for delivering a seamless, high-quality, and personalized customer experience post-...

As a Cashier at Next Business Services India, you will engage directly with customers, assist them with their banking needs, and promote our diverse range of banking products. Your primary focus will be on delivering excellent customer experiences without the pressure of sales targets. You will also be responsible for maintaining accurate records and supporting daily banking operations. Responsibilities: - Customer Engagement: Provide outstanding customer service by addressing queries and concerns effectively at Next Business Services India. - Product Promotion: Promote banking products and services to meet customer needs, focusing on service rather than sales targets. - Transaction Accuracy...

You will be a key partner in the People function, contributing to the significant transformation journey of British Council Professional Services. Your role will involve providing operational and tactical support to HR operations, ensuring value and cost-effectiveness to the organization. By continuously improving operational services, developing policies, and aligning with HR strategy, you will enhance the impact and efficiency of HR for British Council. **Key Responsibilities:** - Drive excellence in service delivery by aligning team members to new ways of working and improving process performance. - Provide operational direction, build expertise within the team, and empower them to lead e...

As a Community Sales Manager, you ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You ll motivate your team to create a great working environment to ensure customer satisfaction and retention. A typical day at Regus You start the day with an informal team talk over coffee, to plan the day and make sure everyone s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV s...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Admi...

JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR 2-year degr...

JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration,...

The Opportunity: What Are We Looking For: You will thrive in MostEdge if you have: Values of customer first, service excellence, keeping it simple, teamwork, urgency. Student of the market and is in tune with what is happening around them. Passion for doing something amazing and let others achieve the same. Commitment to making something happen and inspiring others. Ability to learn fast and recognize there is an invisible line between success and short comings. Mindset of not giving up...help team completing things today vs. tomorrow. Drive and excitement for working in a fast-paced environment. The desire to work collaboratively with a tight knit but quickly growing team. Flexibility, humi...

THE OPPORTUNITY At Aboveo, our company culture is more than a mission statement, a brand, or a sleek building renowned for our 24x7 customer service and our commitment to service excellence. We are committed to delivering exceptional support and innovative solutions that help our clients succeed. As a Customer Service Associate, we are seeking an experienced and multilingual Customer Service Representative to join our team. The successful candidate will be fluent in English, Gujarati, and Hindi and have a strong background in business process outsourcing (BPO) and technology product customer care. This role will involve providing exceptional support to our c-store clients, resolving complex ...

Role Overview: As a CRM Head, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring exceptional client servicing standards. Your strategic approach will be focused on driving satisfaction, loyalty, and brand trust among customers. Key Responsibilities: - Lead, mentor, and manage the CRM team by setting performance goals, providing training, and fostering a customer-centric culture. - Develop and implement CRM strategies to enhance client satisfaction, streamline internal processes, and handle major customer escalations with professionalism. - Ens...

As an Assistant involved in identifying and addressing employee and organizational development needs, your primary responsibility will be to ensure effective training programs are in place to help achieve desired business results. These training programs will cover various topics such as product knowledge, company philosophy, customer service, and leadership skills. Your role will involve conducting needs assessments, designing and developing training programs, and facilitating the delivery of both custom and corporate training programs. It will also be essential for you to measure the effectiveness of training to ensure a return on investment. - Assist in administering employee training pro...

As a part of TVS ILP, you will be stepping into a workplace environment that values its people and fosters a dynamic and employee-friendly atmosphere. The vibrant community at TVS ILP ensures that every team member is not just valued and respected but also empowered to thrive. Your journey with us will be filled with moments brimming with energy, enthusiasm, and a strong sense of belonging, making TVS ILP more than just a workplace but a place where you can truly live, learn, and grow. Key Responsibilities: - Foster innovation, customer focus, and collaboration to drive success. - Encourage creative solutions and forward-thinking approaches for progress and excellence. - Prioritize customer ...

As a highly experienced and process-driven Senior Manager HR Operations, you will be responsible for leading enterprise-wide HR service delivery, compliance, systems, and employee lifecycle management. Your strategic and hands-on role will involve scaling HR processes to support rapid organizational growth, improve operational efficiency, ensure policy adherence, and elevate employee experience. Your key responsibilities will include: - Leading and continuously improving the entire employee lifecycle, from onboarding to offboarding. - Driving process standardization, automation, and digitization across the HR function. - Designing and managing HR shared services with defined SLAs, KPIs, and ...

Role Overview: You will be joining Apollo Hospitals, a renowned healthcare provider in India with a long-standing heritage and a commitment to delivering exceptional care with compassion. At Apollo Hospitals, we offer a wide range of medical services across various specialties, equipped with state-of-the-art facilities and a dedicated team of healthcare professionals. Key Responsibilities: - Provide quality patient care across primary care and specialized treatments - Collaborate with a team of doctors, nurses, and support staff to ensure the highest standards of healthcare delivery - Embrace continuous learning, research, and innovation to stay updated with the latest medical advancements -...

Key Responsibilities: Process Improvement & Optimization: Analyze current processes and identify improvement areas using tools like RCA, Pareto, and Lean methodologies. Recommend and implement process changes to improve efficiency, quality, and customer satisfaction. Monitor SLA/KPI adherence and proactively address performance issues. Quality Assurance & Standards: Collaborate with Quality Team to define and uphold service standards across operations. Support implementation of internal audits and compliance checks. Drive First Call Resolution (FCR), Customer Satisfaction (CSAT), and other key quality metrics. Customer Experience Enhancement: Partner with training and operations to ensure fe...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Excellence Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will invol...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Excellence Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day wil...

Role & responsibilities As Manager - Business Operations, you will be the custodian of patient care standards, clinic operations, and team excellence within your assigned city or regional cluster of clinics. This role requires a hands-on leader who can mentor Patient Care Managers (PCMs), ensure seamless clinic functionality, champion patient experience, and maintain brand etiquette across locations. Acting as the bridge between clinic teams and higher leadership, you will uphold discipline, professionalism, and patient-first service while driving operational efficiency and business outcomes at the local level. Key Responsibilities Training & Development Support on-boarding and continuous tr...