1437 Service Excellence Jobs - Page 8

- Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to gro...

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school d...

Job Overview: The Senior Manager Client Business Operations is responsible for overseeing client delivery operations, optimizing business processes, and ensuring service excellence across client portfolios. The role involves managing operational teams, streamlining workflows, driving process improvement, and building strong relationships with key clients to achieve strategic business outcomes. Key Responsibilities: Lead and manage end-to-end client operations, ensuring delivery excellence and contractual compliance. Collaborate with client stakeholders to understand business objectives and operational needs. Oversee day-to-day operations across multiple projects, ensuring quality, efficiency...

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality. Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with HSE Teams to implement the policy and process Ensure that all incidents pertaining...

Position Objective: The Service Delivery Advisor aims to deliver and optimise the onboarding and lifecycle management processes for clients, suppliers, and contractors, and is responsible for maintaining compliance, operational efficiency, and stakeholder satisfaction by delivering accurate, timely, and collaborative support across all key processes. Key Responsibilities Client Onboarding Lead the setup of client accounts and project records to enable smooth engagement from day one. Validate agreements, documentation, and statutory requirements to ensure full compliance. Coordinate with Finance for accurate billing cycles and system setup. Establish safe and compliant worksites, applying app...

Join us as a Regulatory Capital Reporting Analyst role, where to gather, analyse, and present risk data in a clear and concise manner to stakeholders across the organization, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we'dont just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some other highly valued skills may include below: Regulatory Compliance. Regulatory Techniques. ...

Join us as a Developer at Barclays, where you'll take part in the evolution of our digital landscape, driving innovation and excellence. you'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. you'll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. To be successful as a Developer you should have expe...

Join us as an Analyst - Regulatory Reporting role, where to gather, analyze, and present risk data in a clear and concise manner to stakeholders across the organization, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we'dont just anticipate the future - we're creating it. To be successful Analyst, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some other highly valued skills may include below: Regulatory Compliance. Regulatory Techniques. You may be...

Join us as an Analyst - Regulatory Reporting at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. you'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful in this role, you should have: 1. Internal Control Procedures. 2. Regulatory Reporting. 3. Regulatory Process. 4. BASEL 1, BASEL 2 , BASEL 3 reporting/ Pillar I, Pillar II reporting. 5. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some other highly valued skills may include: 1. Regulatory Compliance. 2. Regulatory Techniques. 3. Regulatory System. You may be assessed on ...

Join us as an Analyst - Regulatory reporting role, where to gather, analyse, and present risk data in a clear and concise manner to stakeholders across the organisation, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we'dont just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some other highly valued skills may include below: Regulatory Compliance. Regulatory Techniques. You m...

Job Summary Join our team as a Customer Service Specialist where you will leverage your expertise in customer service and claims to enhance client satisfaction and streamline processes. With a hybrid work model and night shifts you will play a crucial role in addressing customer inquiries and resolving claims efficiently contributing to our companys reputation for excellence. Responsibilities Address customer inquiries promptly and accurately to ensure high levels of satisfaction. Resolve claims efficiently by applying your domain expertise and adhering to company policies. Collaborate with team members to identify and implement process improvements for better service delivery. Utilize custo...

Job Summary Join our team as a Customer Service Specialist where you will leverage your expertise in customer service and claims to enhance client satisfaction and streamline processes. With a hybrid work model and night shifts you will play a crucial role in addressing customer inquiries and resolving claims efficiently contributing to our companys reputation for excellence. Responsibilities Address customer inquiries promptly and accurately to ensure high levels of satisfaction. Resolve claims efficiently by applying your domain expertise and adhering to company policies. Collaborate with team members to identify and implement process improvements for better service delivery. Utilize custo...

Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests. Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive. Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion. Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks. Management and facilitation of senior executive members meetings. Analyst Expectatio...

Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and i...

Understanding of customer care procedures and controls to mitigate operations. Customer inquiries and issues related to products and service. Build relationships with stakeholders/ customers to identify and address their needs. Should have strong business communication skill both written and verbal. You may be assessed on key critical skills relevant for success in role, such as customer care, report creation, dealing of stake holders, rigour procedures, tools & practices, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To provide exceptional customer service while resolving more complex customer need...

Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of techn...

Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to...

As a member of KPMG in India, you will be part of a professional services firm affiliated with KPMG International Limited, leveraging a global network of firms and local expertise in laws, regulations, markets, and competition. With offices across India, including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we offer services to national and international clients across various sectors. Our focus is on providing rapid, industry-focused, and technology-enabled services that draw upon our deep knowledge of global and local industries, as well as our understanding of the Indian business landscape. **Key Re...

Role Overview: As the Service Max COE Lead at Johnson Controls, you will drive the strategic direction and operational excellence of the ServiceMax Center of Excellence (COE). Your extensive experience will guide the implementation of best practices, enhancing field service capabilities and overall service delivery effectiveness. Key Responsibilities: - Lead the ServiceMax COE initiatives, establishing a framework for service excellence and continuous improvement. - Collaborate with cross-functional teams to optimize service delivery processes and enhance customer satisfaction. - Develop and implement training programs for ServiceMax users to ensure effective platform utilization. - Monitor ...

Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the deployment to ensure service deliveries Developing a solid and trusting relationship between clients, Occupiers and company Resolving occupiers issues and complaints Developing a complete understanding of key account needs Anticipating key account changes and improvements Managing communications between key clients, occupiers and internal teams Strategic planning to improve client results/deliverables Negotiating contracts with client and establishing timeline of performance Monitoring and controlling of clients budget Working with othe...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...