Ensure the seamless creation, delivery, and maintenance of the IT environment at MB Indias Mumbai branch, focusing on infrastructure, networking, connectivity, IT and cybersecurity, and resolving everyday technical problems Offer complete IT support to various bank departments, helping them deliver their products and services to the highest customer satisfaction. This role is responsible for professionally supporting the IT department, including daily tasks, PC support, updates, enhancements, and optimizing available resources. Having experience of 12+ years in the IT industry with 7-8 years banking experience Strong vendor management skills and the ability to negotiate agreements. Excellent communication and networking skills with the ability to develop relationships. Excellent problem solving and troubleshooting abilities Manage and provide end-to-end support for the branchs IT environment, covering infrastructure, networking, connectivity, IT and cybersecurity, daily problem-solving, and proactive engagement with stakeholders Provide assistance for projects / initiatives from head office in terms of coordinating all required support activities from Dubai & India office. Effective management of all regulatory submissions and regulatory web portals like Daksh, E-BRC. Provide PC based software support to the India Branch Personnel ensuring timely service to ensure smooth operations. Ensure that a maintenance agreement is in place for all computer hardware and software. Ensure CCTV s, Server rooms and allied software & hardware are kept secure, updated and managed via proper contracting with Vendors as per Bank policies. Support the Branch activities and provide secured physical facilities to the end users, ensure its upkeep and general administration Support in in-depth vulnerability analysis along with remediation plan for MB India Periodic updates and evidences of IT SOP, RCSA for MB India, Mumbai location. Participate in BCP and DR drills for the branch. Mumbai Audits: Lead Mumbai on all Internal/External and Central Bank related ensuring there are no unsatisfactory results. Remediate findings from Audit in a timely manner and ensure closure of issue assurance with Audit teams as per the agreed action plan. Budget Management: Co-ordinating and providing in yearly budgetary exercises for MB India, Mumbai branch. Vendor Management: Effective vendor management, vendor identification, onboarding & performance management including initiation of bill/invoice/payable management. Information Security: Effective engagement with stakeholders on all info security issues, ensuring timely remediation of identified issues. Participate and support annual information security attestations of Mumbai branch.

Lead a function within the Operations Core Banking project in the successful implementation of the core banking system (Oracle Flexcube) by acting as the primary interface between operation s function and the project implementation team. You will lead strategic operational changes, ensuring efficient, secure, and cost-effective payment services across multiple channels, while liaising with key business, technology, and compliance stakeholders. Master s degree with 10-15 years of experience in Payment Operations within a banking or financial services environment, with significant leadership exposure. Strong understanding of global systems (SWIFT, RTGS, ACH, digital payments, etc.) and core banking systems. Hands-on experience in managing UAT, system integration, and cutover processes for payment platforms. Strong analytical, problem-solving, and decision-making abilities, particularly in high-pressure, fast-paced environments. Familiarity with Agile methodologies or project management certifications (e.g., PMP, Prince2) is a plus. Agile Program Management: Adapt program management to an Agile working model. Business Requirement Documents: Develop comprehensive Business Requirement Documents for the system migration, covering all processes under a function. Operational Process Ownership: Take ownership of all changes to operational processes driven by the implementation or upgrade of Oracle Flexcube, ensuring configurations align with new core banking functionalities. Collaboration: Work closely with the Oracle Flexcube implementation team to identify, analyze, and address integration of operations products and processes. Configuration Management: Manage operational configurations to adapt to changes in products, country-specific regulatory requirements, and business reporting needs. Testing Plans: Develop and execute testing plans, including Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT), for all products and processes impacted by the Flexcube implementation. Test Case Generation: Generate test cases related to various products and processes. Data Flow Validation: Validate data flows between Oracle Flexcube, retail and corporate channels, and surrounding systems, ensuring accurate mapping, transformation, and reconciliation. Data Quality: Identify data quality issues in the existing system and initiate necessary measures with relevant stakeholders to address these issues promptly. Digital Journey and Integration: Ensure the digital journey and system integrations are fully integrated and resilient. Define exception processes and establish Standard Operating Procedures (SOPs). Tech Team Collaboration: Collaborate with different tech teams for required integration optimization and adopt better methods of integration. Key Liaison: Act as the key liaison between IT, Neo, Islamic Banking, Treasury, Corporate Banking and Financial Institutions, Business Banking, Personal Banking, Digital, Mortgages, and Oracle implementation teams for all operational function changes. Progress Updates: Provide regular updates to the Operations Lead and assist in updating the Project Steering Committee on progress, risks, delays, and key milestones related to Operations. Training and Knowledge Sharing: Deliver training and knowledge-sharing sessions to Operations team members on the use of Oracle Flexcube. Gap Analysis: Lead gap analysis sessions for Operations functionalities and identify resolution strategies. Operational Configurations: Design and provide operation-specific configurations within Oracle Flexcube, channels, and surrounding systems, ensuring technical and functional alignment, including local regulatory requirements.

This role involves leading a complex and major global function within the Operations Core Banking project. The individual will proactively drive the delivery of a next-generation Core Banking platform for Mashreq, acting as the primary interface between the Operations business group and the project implementation team. Responsibilities include end-to-end management of the Core Banking Program, from initiation to implementation across six geographies, ensuring timely completion. The role requires successful alignment with Business Digital Solutions, Islamic Banking, Treasury, Corporate Banking and Financial Institutions, Business Banking, Personal Banking, Digital, Mortgages channels, and other aligned functions of the group. It also involves seamless integration of the new system into IBG group applications. This pivotal position demands a dynamic and strategic leader capable of driving modernization efforts essential for enhancing customer experience and overall business agility. Master degree with 15-20 years in diverse banking experience with additional Project Management knowledge / Certification or equivalent practical experience Excellent communicator Cross border team management experience Experience in managing large-scale system implementations. Strong organizational, team building and leadership qualities Excellent leadership, communication, and stakeholder management skills, with the ability to drive consensus across various business units. Collaborates and Integrates work with other teams including Country Operations, Centralized Operations units, Business and Technology functions Strong analytical, problem-solving, and decision-making abilities, particularly in high-pressure, fast-paced environments. Agile or project management certifications (eg, PMP, Prince2) is a plus. This role involves managing complex projects to ensure the implementation of a core banking upgrade within a multifaceted and vast global function, with minimal disruption to business-as-usual (BAU) operations. Key responsibilities include: Collaboration: Work with cross-functional teams, including IT, Finance, IBG, RBG, CIBG, Treasury, Compliance, Risk, and external consultants to meet operations requirements. Analysis & Solutioning: Conduct business and technical analysis to minimize customizations and maximize global consistency. Gap Analysis: Lead gap analysis sessions for operations functionalities, develop and oversee resolution strategies, and devise mechanisms to minimize operational impact. Configuration Design: Design and validate operations-specific configurations within Oracle Flexcube, Channels, and surrounding systems, ensuring technical and functional alignment, including local and regulatory requirements. Data Migration: Coordinate data migration activities to ensure accurate data transfer. Reporting: Ensure the system implementation supports operations-related reports, covering regulatory, compliance, and legal MIS reports. Integration: Identify key pain points in existing integrations and set priorities to address them, considering effort and delivery timelines. Testing: Develop and execute testing strategies, including UAT (User Acceptance Testing), for products and functions supported by operations. Review test cases for all products and processes. Documentation & Signoff: Review BRD/FSD documents and provide necessary signoffs from operations. Maintain comprehensive documentation of the upgrade program, including project plans, timelines, budgets, and technical specifications. Change Management: Drive change management initiatives to ensure smooth transition and adoption of the new system within the operations department. Risk Management: Proactively identify and resolve project risks, issues, and delays related to operations deliverables. Representation: Represent operations in the programs working group and update senior management on program progress. Governance: Ensure adherence to the banks governance processes and maintain thorough documentation. Standardization: Perform business analysis to minimize customizations and maximize global consistency and standardization of products across various geographies. Benefits Realization: Track project benefits realization and document lessons learned for ongoing improvements. Milestone Signoff: Provide signoffs for implementation milestones from operations

The Payments Lead will be responsible for managing the bank s critical payments processing platforms, with a key focus on overseeing the successful migration from Oracle Flexcube 11.2 to Oracle Banking Payments (OBP) 14.7. The role requires strong leadership, domain expertise, and coordination across business, technology, and vendor teams to ensure seamless transition and continued operational excellence. Hands on expertise on Oracle Banking Products along with Payment Streams. Ability to communicate clearly with business users and other teams Hands on expertise in payments domain In depth knowledge on banking business and payment processes Good verbal and written communication Good Analytical / Communication skills 1. Platform Transition Management Orchestrate the transition of payment services from Flexcube 11.2 to OBP 14.7, ensuring minimal disruption. Develop and maintain project timelines, migration playbooks, and contingency plans. Supervise all stages of environment setup, configuration, interface validation, and dry-run execution. Ensure environments (UAT, Pre-Prod, Prod) are fully configured, data-masked, and validated for readiness before each phase. 2. Functional and Technical Oversight Act as the functional lead for payment workflows, ensuring business processes are accurately mapped and migrated. Work with solution architects and development teams to configure OBP modules as per bank-specific use cases. Facilitate customization reviews, ensuring regulatory compliance and alignment with internal policies. Review and validate functional specs and mapping documents from legacy to OBP standards. 3. Cross-Team Alignment and Business Support Collaborate with business users, operations teams, and compliance units to gather requirements and conduct solution walkthroughs. Serve as the single point of contact for business queries related to the payments migration. Drive UAT planning, execution, and signoffs, ensuring business readiness and smooth cutover. Support country-specific workshops and playback sessions during scoping studies to gather detailed functional and regulatory requirements. 4. Vendor and Third-Party Coordination Liaise with Oracle and Profinch implementation partners to track deliverables, manage issue logs, and ensure SLAs are met. Oversee the testing and certification of third-party integrations including clearing houses, central banks, and payment gateways. Coordinate joint workshops with vendors to validate design decisions, data transformation rules, and exception handling flows. 5. Risk Mitigation and Controls Implement strong controls to manage data integrity, reconciliation accuracy, and fallback procedures. Proactively address gaps in audit, compliance, or operational processes identified during the transition. Define production fallback strategies and rollback scenarios for cutover readiness. 6. Knowledge Management and Team Enablement Create and maintain platform documentation, process manuals, and user guides. Support internal teams through training sessions, walkthroughs, and post-go-live hyper care initiatives. Maintain traceability matrices for migrated functionalities, ensuring all user journeys are covered end-to-end. 7. Post-Migration Stabilization and Optimization Lead the stabilization phase post go-live, including defect triage, SLA monitoring, and performance tuning. Establish production monitoring controls and dashboards to track volumes, transaction health, and alerts. Continuously identify opportunities for streamlining operations, reducing manual interventions, and enhancing automation. 8. System Readiness and Production Support Enablement Validate production readiness through infrastructure sizing reviews, HA/DR testing, and health system checks. Define SOPs for Level 1 and Level 2 production support teams and ensure knowledge transfer is completed. Participate in production release dry runs, cutover rehearsals, and post-release validations. Act as a senior escalation point during post-deployment hyper care and issue resolution cycles.

Lead the finance team in the successful implementation of the core banking system (Oracle Flexcube) across Mashreq geographies by acting as the primary interface between the finance department and the project implementation team. Ensure compliance with IFRS, alignment with organizational financial processes, and seamless integration of the new system into financial reporting and controls. Education & Certifications Professional qualification such as CA, CPA, ACCA, or equivalent Certification in IFRS is a strong advantage. Experience Minimum of 15 years of experience in finance roles, with at least 5 years in system implementation Demonstrated experience in implementing core banking systems, particularly Oracle Flexcube. Sound knowledge of IFRS, internal controls, and financial reporting systems. Technical Skills Expertise in Oracle Flexcube configurations for finance modules. Proficient in financial data migration and reconciliation techniques. Strong understanding of system integrations and ERP systems. Behavioral Skills Exceptional leadership and team management skills. Excellent communication and stakeholder management abilities. Strong problem-solving skills and attention to detail. Ability to work under pressure and meet tight deadlines. Act as the finance team s primary representative in the core banking system implementation project. Collaborate with cross-functional teams, including IT, operations, and external consultants, to ensure finance requirements are met. Lead gap analysis sessions for finance functionalities and oversee resolution strategies. Design and validate finance-specific configurations within Oracle Flexcube, ensuring alignment with IFRS and local regulatory requirements. Lead the design of chart of accounts, financial controls, and reporting structures in the new system. Coordinate data migration activities, ensuring accurate transfer of finance-related historical data. Ensure the system implementation supports IFRS-compliant financial reporting and disclosures. Collaborate with external auditors to validate compliance during and post-implementation phases. Drive automation in financial statement preparation, reconciliation processes, and internal controls. Develop and execute testing strategies, including UAT (User Acceptance Testing) and system validations for finance modules. Deliver training and knowledge-sharing sessions to finance team members on the use of Oracle Flexcube. Drive change management initiatives, ensuring smooth transition and adoption of the new system within the finance department. Proactively identify and resolve project risks, issues, and delays related to finance deliverables.

This role focuses on ensuring the accuracy, compliance, and integrity of the Sundry GLs and Internal Accounts from a financial reporting perspective. The incumbent will perform monthly variance analysis, manage escalation and exception processes, critically review Sundry Accounts to minimize financial risks, and oversee key financial and internal control functions. Key Performance Indicators (KPIs): Accuracy: Timely and accurate completion of monthly variance analysis and Sundry Account reports. Risk Management: Effective identification, escalation, and resolution of exceptions or anomalies. Reduction of financial risks or discrepancies in Sundry GLs and Internal Accounts. Compliance: Adherence to IFRS, internal control standards, and relevant guidelines. Process Efficiency: Implementation of process improvements leading to enhanced control and reporting accuracy. Education: Chartered Accountant (CA), ACCA, CPA, or equivalent qualification is required. Experience: Minimum 7 to 8 years of experience in financial reporting, accounting, or internal controls, with a preference for experience in the banking or financial services sector. Proven track record in managing General Ledger accounts, variance analysis, and financial controls in a large organization. Technical Skills: Strong knowledge of IFRS and regulatory reporting standards applicable to the banking sector. Expertise in financial analysis, reconciliations, and exception management. Proficiency in using core banking systems, accounting software, and advanced Excel tools. Knowledge of internal controls over financial reporting (ICFR) 1. Sundry GLs and Internal Accounts Management: Conduct periodic reviews of Sundry GLs and Internal Accounts, ensuring accuracy, completeness, and compliance with accounting standards and internal policies. Critically analyze account balances to detect and address discrepancies, anomalies, or exceptions. Proactively escalate unresolved exceptions and risks to senior management with actionable solutions. Prepare and submit periodic Sundry Account reports, providing detailed insights, variance explanations, and recommendations for improvement. Develop and implement frameworks to minimize financial risks or potential losses related to Sundry Accounts. 2. Monthly Variance Analysis, Escalation, and Exception Management: Perform comprehensive monthly variance analysis for Sundry GLs and Internal Accounts, ensuring timely identification of deviations from expected performance. Prepare detailed variance reports for internal use and regulatory reporting, highlighting key observations and trends. Manage the end-to-end escalation process for exceptions, ensuring prompt resolution and clear communication with stakeholders. 3. Financial and Internal Controls Management: Oversee critical financial control functions, including: Monitoring and rectification of reverse balances, abnormal balances, and mismatch balances. Reconciliation and review of GL subsidiary accounts to maintain data accuracy. Ensuring adherence to internal controls over financial reporting (ICFR). Conduct periodic reviews of internal controls to ensure compliance with IFRS, regulatory guidelines, and organizational policies. Proactively recommend improvements to enhance the control environment and address gaps. 4. Stakeholder Collaboration and Coordination: Liaise with external auditors to ensure timely resolution of audit queries and effective communication of financial information. Collaborate with internal teams, including operations and business to gather data, address variances, and support disclosures. Act as the primary point of contact for financial reporting issues related to Sundry GLs and Internal Accounts. 5. Governance and Continuous Improvement: Develop, document, and maintain policies, procedures, and controls for managing Sundry GLs and Internal Accounts. Stay informed of regulatory and industry developments affecting financial reporting and implement necessary changes. Drive process improvements to enhance the efficiency and accuracy of Sundry GL management and reporting.

As a member of the PICG team, this role will play a crucial role in managing the onboarding process and ensuring a seamless integration of new employees into the company. Responsibilities will include maintaining employee profiles, assisting new joiners, conducting background verifications, Benefit administration and ensuring compliance with company policies and government regulations Required to respond to staff with staff across all levels in the organization. Network with external and internal stakeholders and ensure active employee engagement. Ensure timely response to employee / new joiner queries in close coordination with other PICG teams like PABP & Talent acquisition. Team working skills. Communication skills and effective interaction with new joiners Networking with division heads & PICG counterparts in the UAE. Onboarding Management: Oversee the entire onboarding process for new employees, providing a professional introduction and seamless experience during joining to the company. New Joiner Profile Creation : Create and maintain profiles for new joiners in the Fusion system. Pre and Post Joining Assistance : Offer comprehensive support to new joiners, addressing any queries or concerns they may have. Document Follow-Up: Ensure all required documents are collected and meet the necessary standards for employment. Benefits administration: Administration of staff benefits like Personal loan, Housing Loan Subsidy, Car/ Two-Wheeler Subsidy, Shift Allowances and other benefits as per policy. Administration of Children education allowance policy. Collaborating with external benefits providers, such as insurance companies, Meal card service providers and etc Maintenance accurate records of various benefits to support for Audits Background Verification: Perform thorough background checks to verify the credentials of all new hires. Ensure all required documents are collected and meet the necessary standards for employment. Employee File Management: Keep employee files up-to-date and in compliance with company policies. Upload necessary documents into the Electronic Document Management System (EDMS). Coordination with Crown Solutions : Work closely with Crown Solutions to manage all physical documents. Inventory and Kit Management : Manage inventory and maintain new joiner kits and long service awards. Audit Compliance: Conduct regular audits to ensure all new joiner documents adhere to the checklist. Payroll Interaction: Work with payroll partners to facilitate the creation of Provident Fund (PF) and Gratuity accounts. Supporting Documents : Manage the sharing of supporting documents for PF and Gratuity account creation. Invoice Processing : Process invoices and coordinate with the Finance team for timely submissions. Statutory Document Management : Print and submit statutory documents to the government office as required.

Execute the recruitment strategy as part of the TA team by prospecting and sourcing talent across levels with an objective to meet the manpower requirements of Group / Divisions both in UAE, MGN and other overseas locations. A professional or relevant post graduate management qualification is essential. At least 8-10 years of relevant experience in Recruitment & Human Resources at both operational and strategic level. Strong understanding and knowledge of digital and technology and it s impact on the recruitment domain. Strong interpersonal skills. Strong leadership skills. High level of analytical ability. Knowledge of banking business/financial services industry is a distinct advantage. Highly customer focused, as it demands in a service industry. An understanding of the business and roles in all of the bank s units. Experience and skills in evaluation of candidates to assess job and profile fit. Excellent communication skills, creative and results driven. Must have fair knowledge of Immigration and Labor Law. Able to supervise a team and achieve goals for the unit. A proven track record of program/ project management Partner with Groups / Divisions in UAE, MGN and Overseas countries to proactively fill the immediate and future manpower requirements. Design and implement efficient, sustainable and cost-effective recruitment strategy tailored for the Group/Unit Source qualified candidates, conduct interviews, organise and execute assessment centers for the vacant positions. Negotiate and recommend Grade / salary and benefits for the new recruits while balancing the need to attract talent with the desire to maintain internal equity. Evaluate new recruitment markets / avenues to attract top talent and maintain an active database of suitable candidates. Ensure diverse, qualified and culturally fit candidates are presented to the business. Support in leading the Emiratization initiatives and hires in UAE. Research and evaluate alternate staffing models in order to provide cost effective and flexible manning, especially for dynamic staffing domains (payments, digital etc.) Build, use, and leverage the prevalent bank e-recruitment infrastructure and other external sites to source qualified candidates globally. To identify, negotiate with recruitment consultancies worldwide for sourcing manpower for the bank. Create and implement end-to-end hiring process to ensure a positive experience for candidates. Conduct due diligence for all external recruits including written, verbal reference checks, UAEPNG and any other screening procedure. Constantly research and evaluate best and innovative TA and PICG practices and explore feasibility of deploying those within the Mashreq TA processes. Adopt lean methodology and contribute to the bank s efforts towards sustainability and digitization. Promote Mashreq s reputation as best place to work . Lead employment branding initiatives. Create, maintain and report TA KPIs.

The incumbent will be responsible for processing LC Advising confirmation, Trade loans and discounting as per Bank s internal policies, SOP s/OPM s/ADM s as well as relevant ICC guidelines applicable and authorising/inputting the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments Bachelors Degree At least 2-4 years of relevant working experiences in Trade Operations Experience in handling Export Discounting/Financing and Payment including expert level knowledge of MT 100 series, MT 200 series and MT 700 series is a must. CDCS preferred. Strong communication skills and interpersonal skills Proficiency in MS Office (Word and Excel) Attentive to details, strong analytical skills and interpersonal skills Able to work under pressure, excellent organizational skills and good team player. All processing should be as per SOP/OPM s and UCP/ISBP/URC as applicable and charges recovery to be as per the extant guidelines Handle Commodity Trade Operations documents Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages Ad-hoc tasks given by the Team Head Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues. No revenue leakage No outstanding reconciliation entries pending in Nostro or Internal accounts.

The Learning and Development (L&D) function within Mashreq s ICOD is poised for substantial growth and impact, directly contributing to the bank s overall success. This role will be instrumental in shaping an innovative and forward-thinking L&D department that aligns with Mashreq s people strategy. Key responsibilities include overseeing global inductions, developing comprehensive behavioural learning programmes, and managing the learning catalog to deliver an exceptional learning experience globally. Purpose involves: To design and develop relevant behavioral training programmes and learning curriculums, campaigns linked to development needs assessment at a Group and individual level To support with the programme management of global structured learning programmes and monitor their implementation and measure and evalution the ROI To deliver modules / courses of behavioural learning To ensure smooth conduct of learning programmes at the Learning and Development facilities both virtually and in-person by providing administrative and logistical support to the learning participants and facilitators. To ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination. To Configure, administer, and maintain the Learning infrastructure, including the Learning module on LMS and other third-party learning platforms subscribed by the bank, for efficient and timely delivery of learning services to employees. To arrange and manage global inductions by providing administrative and logistical support and deliver certain sessions. College graduate with a minimum bachelor s degree in any field. At least 7 years of experience of working in a large organisation preferably in Finance/Banking sector and/or the Learning & Development department. Strong English written and verbal communication skills. Excellent skills in MS Office. Knowledge in administering /super user of Learning modules on HCM. Experience with emerging learning technologies like GenAI and digital learning Excellent planning and organisational capabilities. Good decision-making skills. Excellent data analysis and data visualization skills. Excellent communication skills and ability to collaborate with people. Very good presentation and trainer skills. CIPD or equivalent is desirable. Source training providers and monitor the programs conducted through the external providers. Plan, organize and execute all facility related arrangements of learning and development programmes and workshop held by Learning and Development unit to ensure smooth progress. Manage the Behavioural Learning Catalogue to update and publish the learning/training calendar, upload online courses, and create assessments and surveys using various authoring tools, to support the learning needs of employees and external consultants employed by the bank. To be the hub of nominations and registration processing for all types of learning events and programmes. To offer learning and development advisory services to employees and internal stakeholders on availing any learning services offered by the bank. To ensure satisfaction with learning services by adhering to the SLAs and TATs defined in the SOPs and Policies of the learning and development unit. Filing all learning contracts, invoices, attendance records, external learning forms and feedback forms in an orderly manner. Liaise with vendor Partners and stakeholders to ensure timely and accurate processing of learning & development related invoices through iProcurement system. Track and report the learning activity/dashboard data as per agreed frequency. Proctor learning and development events and exams in the classrooms as and when required. To use data visualization and analytics tools such as MS Excel and Power BI to create and share learning & development MIS with internal stakeholders. Support the Manager, L&D in assessing the learning needs through surveys, focus groups, and communication with line managers and business partners. Assess the learning programmes effectiveness through surveys and discussions with participants/employees. Support in preparing the learning budget, maintaining records and reporting expenses. Support in designing and delivering high impact and interactive learning courses, campaigns and programmes. Support in creating the Learning Needs Analysis report with the business, tracking and reporting progress. To Support the Manager L&D on strategic activities related to L&D in geographical remit Govern the Learning & Development Policy and ensure adherence to the agreed targets. Operating Environment, Framework and Boundaries, Working Relationships Works closely with unit managers to identify and develop training and development solutions not limited to programmes. The job holder will spend a large amount of time training and working with colleagues on their learning needs and needs to develop relations and to be able to relate to them and motivate them. Problem Solving Very often the incumbent must counsel and assist the trainees. Source and implement suitable training programs. Decision Making Authority & Responsibility Job holder identifies learning needs and recommends training providers.

Assist in the financial analysis, credit risk assessment, risk rating and structuring of facilities for assigned Financial Institutions (FI) and Non-bank Financial Institutions (NBFI) relationships, by working with the Relationship Managers (RMs), meeting the customers, preparing Credit Proposals (CPs) (new, annual renewals and amendments etc.) and liaising with Wholesale Risk Management (WRM) and the Compliance Unit to resolve all queries related to risk and compliance issues, respectively. Minimum 5 years of experience of credit / financial analysis at similar level in banking and / or related field.FI and NBFI credit knowledge and portfolio management experience Degree in business / economics. An MBA, CFA, CA or similar qualification will be considered as an asset. Excellent command over verbal and written English. Arabic language skill will be an added advantage. Conversant with banking laws and local regulations. Strong analytical skills. Good inter-personal skills. Should be a team player and participation experience in variety of banking initiatives and solutions. Greenlight and CP Preparation Prepare and ensure timely submission of high-quality Greenlight Memos and CPs for assigned clients Ensure timely renewal of CPs Ensure consistent (error free) presentation standard Portfolio Management Maintain portfolio, transaction and counterparty credit controls in line with the banks credit policy Review, check and assign where applicable the appropriate risk rating to each credit proposal Ensure completion of rating assessment and renewals in line with bank s credit policy Coordinate with internal stakeholders to ensure that all up-to-date relevant information is obtained to conduct a proper evaluation Coordinate with respective RMs/SRMs and Business Support to ensure: Reduced turnaround time High quality submission to Risk and other stakeholders Produce error-free and timely routine and management reports and data related to limits, exposure and allocations Review covenants and monitor portfolio for any early alerts Management Submissions Support NBFI and FI RM team for timely Greenlight and CP submissions for complex, high pressure time bound transactions Support RM team on adhoc memos or information packs as requested by WRM

The incumbent will be responsible for Guarantees, LCs, Lodgments, Payments and Other Miscellaneous activity life cycles end to end as per Bank s internal policies, SOP s as well as ICC guidelines and Processing the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments Bachelors Degree At least 3-4 years of relevant working experiences in Trade Operations Expert level knowledge in Understanding of Guarantees, LCs, Lodgments, Payments and Other Miscellaneous activity life cycles end to end Expert level knowledge of accounting entries and UATs. Understanding of amortization principles Good communication skills, Team Management and interpersonal skills Proficiency in MS Office (Word and Excel) Attentive to details, good analytical skills and interpersonal skills Able to work under pressure, excellent organizational skills and good team player. All processing should be as per SOP/OPM s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines. Perform sanction checking of relevant parties in documents Handle Commodity Trade Operations documents Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages Ad-hoc tasks given by the Team Head Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues. No revenue leakage due to miss out in charges collection No outstanding reconciliation entries pending in Nostro or Internal accounts.