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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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0.0 - 4.0 years

1 - 2 Lacs

Vadodara

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Job Title : Procurement Analyst Job Location: Gujarat (Vadodara) Roles and Responsibilities Procurement Procurement professionals manage the sourcing, purchasing, and contract negotiation processes to ensure timely and cost-effective acquisition of goods and services. 1. Sourcing & Vendor Management Identify and evaluate suppliers/vendors. Develop and maintain strategic relationships with key suppliers. Conduct supplier audits and performance reviews. 2. Purchase Order & Contract Management Raise and process purchase orders (POs). Draft, negotiate, and manage procurement contracts. Ensure compliance with legal, financial, and operational standards. 3. Cost & Spend Management Analyze spending patterns and implement cost-reduction strategies. Negotiate pricing, terms, and service levels to obtain the best value. Budget planning and adherence. 4. Inventory & Supply Chain Coordination Collaborate with warehouse, logistics, and inventory teams. Maintain optimal stock levels to avoid overstocking or stockouts. Monitor delivery timelines and ensure timely supply. 5. Risk & Compliance Monitoring Ensure vendor compliance with quality and safety standards. Mitigate procurement-related risks (e.g., supply disruptions, price volatility). Follow internal controls and procurement policies. 6. Procurement Reporting & Analysis Maintain procurement records and prepare reports on KPIs (cost savings, supplier performance, etc.). Use analytics tools to support decision-making.

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1.0 - 3.0 years

3 - 7 Lacs

Noida

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Skill required: Fulfill - Order Management Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be part of Supply Chain Planning Team which is responsible for end to end supply planning and executionAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Order Fulfillment PlanningVendor ManagementReverse LogisticsProblem-solving skillsStrong analytical skillsAbility to meet deadlinesAbility to work well in a teamMicrosoft ExcelClient Communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

1 - 5 Lacs

Hyderabad

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Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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1.0 - 3.0 years

1 - 5 Lacs

Bengaluru

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Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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7.0 - 11.0 years

4 - 8 Lacs

Hyderabad

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Skill required: Order Management - Order Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment- Excellent analytical skills to interpret data and identify trends- Proven experience in customer service and complaint resolution- Technical knowledge of products and systems within the company s product line- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "A Order Management Team Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs." Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

Noida

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Skill required: Fulfill - Order Management Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be part of Supply Chain Planning Team which is responsible for end to end supply planning and executionAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Ability to establish strong client relationshipCommitment to qualityWritten and verbal communicationStrong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

3 - 6 Lacs

Kanpur

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3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets. Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion. Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software. Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth. Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales. Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage. Experience managing e-commerce platforms such as Shopify, Magento, and/or WooCommerce.

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1.0 - 4.0 years

3 - 6 Lacs

Noida, Mumbai, Chennai

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An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers / routers / switches / firewalls , etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

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1.0 - 6.0 years

10 - 13 Lacs

Gurugram

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COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR s investments may include the activities of its sponsored funds and insurance subsidiaries. About the Position The ideal candidate would have a great familiarity with financial instruments, accounting principles and experience with the Advent Geneva system. The candidate must have excellent RSL development skills, strong verbal/written communication skills, and be a cultural fit with an emphasis on teamwork, excellence, and results. Role and Responsibilities Designing and developing Geneva RSL custom reports. Geneva system and application administration Working closely with Geneva users and addressing accounting data issues reported by them. Collaborate with other full-stack developers build APIs around Geneva for data load and extraction. Help implementing Geneva upgrades and patch releases. Integrating Geneva and data warehouses with Security Master, Order Management Systems (OMS), and risk platforms and other external platforms. Working with data center vendors for system administration and hardware upgrades Requirements analysis, application design and implementation. Working with Advent to troubleshoot and request enhancements. Requirements Bachelors or masters degree in computer science, Software Engineering, or a related field. Proven work experience as a Geneva RSL Developer or subject matter expert role, with a focus on developing custom loaders/reports for loading/extracting data to/from Geneva. Experience working with Linux environments. Experience working with any general programming languages (python, c#, java, etc.). Knowledge of databases and experience working with relational databases like SQL Server, PostgreSQL, or Oracle. Financial Industry experience engaged in Private Equity/Credit type of business domain. Experience in version control systems, such as Git, and collaborative development workflows. Strong problem-solving skills and ability to troubleshoot and debug complex backend issues. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Additional Beneficial Skills/Knowledge Knowledge of Private Credit/Equity Funds. Experience in one or more of bank loans/leveraged loans, fixed-income products, CLOs, derivatives, ABS (Asset Backed Securities) and CMBS (Commercial Mortgage-Backed Securities) products. Understanding of Data Engineering tools and platforms (data pipelines, data lake) Experience with cloud platforms like AWS, Azure, or Google Cloud Platform, and knowledge of containerization technologies like Docker or Kubernetes.

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4.0 - 7.0 years

16 - 20 Lacs

Hyderabad

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce . Description: Salesforce s Quote to Cash (QTC) Enterprise Strategy & Solutions team is hiring a Business Analyst. We re looking for critical thinkers that want to roll up their sleeves and work on some of the most complex and visible projects currently underway. As a member of the Global Business Strategy and Operations organization, Analysts will perform a variety of responsibilities on enterprise level projects to improve and scale our internal Quote-To-Cash operations. We are seeking proactive, self-motivated individuals who are comfortable navigating ambiguity, take initiative, and consistently drive project success with minimal oversight. This role requires close, real-time collaboration with US-based counterparts including Functional Leads, Senior Analysts, Technical Architects, and Product Managers which necessitates aligning with US business hours as per the defined shifts. Responsibilities: Coordinate with Functional Leads and Senior Analysts to understand the future state vision for L2C/QTC processes and features in order to then deliver progressive capabilities towards that end-state in each release. Lead the Business Requirements gathering and documentation process by collaborating with crucial subject matter experts to transform existing processes to drive the future of quoting to our customers. Diagram as-is and to-be business processes using tools like Lucidcharts. Coordinate and lead cross-functional meetings, document decisions & follow-up on actions. Engage with Technical Architects and Product Managers to create innovative, holistic solutions to deliver upon the Business Requirements and future state needs. Project management activities including reporting escalations, tracking requirements delivery, communicating cross-functional dependencies and creating status updates. Act as a subject matter expert for Salesforce internal QTC systems and processes. Develop, document, and maintain a thorough repository and understanding of business rules and process flows. Work with training & engagement specialists to create training materials to ensure successful change management results. Ad-hoc reporting and research activities as project needs dictate. Participating in user acceptance testing (UAT). Required Skills/Experience: Experience with business requirements gathering and documentation / user story experience Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly; excellent listening skills; organizational skills Ability to excel in a fast-paced environment delivering accuracy while managing ambiguity and deadlines where adaptability is imperative Capacity to identify and understand broader business and financial issues from an end-user s perspective and consider cross-functional and downstream impacts Experience successfully juggling multiple projects and tasks concurrently Extreme attention to detail with an ability to work independently and demonstrate initiative Curiosity in order to extract relevant information from subject matter experts Prior experience as a Business Analyst Preferred Skills/Experience: Experience related to Configure Price Quote, Contract Lifecycle and/or Order Management processes and systems Working knowledge of Lucidcharts or similar process flow documentation software Working knowledge of Smartsheets or other project management software Experience with Salesforce products a plus Exposure to enterprise level, transformational projects Prior experience with New Product Introductions processes, Business Operations, Quote to Cash Operations and/or M&A Operations

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7.0 - 12.0 years

9 - 13 Lacs

Bengaluru

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Tech Permanent Job Description Be part of something bigger. Decode the future. At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home. All about the role: We are seeking a highly skilled Lead Developer to lead our Webstore E-commerce development team. In this role, you will actively develop alongside your team, leveraging your strong technical expertise in e-commerce technologies and your in-depth understanding of Order Management Systems (OMS) to build scalable, high-performance solutions that drive customer experience and business growth. As a Lead Developer, you will take a dual role, balancing leadership responsibilities with active coding and solution implementation. You will guide and mentor the technical team, promote best practices, and foster a culture of innovation and technical excellence. Your leadership will ensure seamless alignment between business objectives and technology solutions while continuously driving the design, development, and delivery of secure, reliable, and high-performing applications. What you ll do: Lead and Mentor : A team of e-commerce engineers, ensuring adherence to best practices and maintaining high development standards. Collaborate with platform leads, product managers, and product owners to drive high-quality development. Technical Architecture and Strategy : Define and maintain scalable, secure, and high-performance architecture for digital commerce solutions. Own and evolve the design system, ensuring consistency and accessibility. Guide architectural decisions, advocate for best practices, and drive key technical initiatives. Collaboration and Stakeholder Management : Serve as the main point of contact between the development team and product, design, and backend teams. Align technology solutions with business goals for impactful outcomes. Development and Quality Code : Oversee technical design, development, and deployment, ensuring security, scalability, and performance. Promote clean code practices through code reviews and process improvements. Implement best practices in DevOps, CI/CD, and test automation. Innovation and Continuous Improvement : Stay updated on industry trends and emerging technologies. Champion modular architecture (composable commerce, API-first) for scalability Who are you: 7+ years of hands-on experience working on SAP cloud commerce. Proven experience in customizing and optimizing Solr search functionality to meet specific application requirements. Proven experience in customizing promotion, payment, and order processing modules within SAP Commerce Cloud. Solid understanding of Integration Platform as a Service (iPaaS) solutions for streamlining enterprise integrations. Strong knowledge in Java Spring frameworks, relational databases. Proven expertise and hands-on experience in e-commerce platforms and solutions with a strong understanding of their integration within modern digital commerce ecosystems. Experience with MACH architecture implementations. Good understanding of CICD pipeline and test automation. Hands-on experience with cloud-native components and a strong understanding of containerization technologies. Strong understanding of cloud architecture patterns and best practices for scalable, resilient, and secure system design. Strong understanding of event-driven design approach. Excellent communication and leadership skills, with the ability to bridge engineering and business stakeholders effectively. Reporting Line: The position will report to the Engineering Manager Where You ll Be: This is a full-time position, based in Bangalore, India. Benefits Highlights: Flexible work hours and a hybrid work environment Discounts on our award-winning Electrolux products and services Family-friendly benefits Extensive learning opportunities and a flexible career path

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5.0 - 10.0 years

4 - 7 Lacs

Mumbai

Work from Office

Job Description: Sells or renews the company s products, systems and/or services via telephone or electronic means to customers in assigned territory, industry or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Job Requirements: Key responsibilities : Sales Order Processing & Execution Assist the sales team in preparing and processing sales orders, ensuring accuracy and completeness. Coordinate with operations to track order fulfillment, inventory availability, and delivery timelines. Work closely with the finance team to ensure proper invoicing, payment processing, and credit approvals. Maintain up-to-date records of all sales transactions, ensuring compliance with internal policies. Cross-Functional Coordination Act as a bridge between the sales, operations, and finance teams to resolve order-related issues efficiently. Communicate with logistics and supply chain teams to ensure timely delivery of products. Support the finance team in tracking outstanding payments and follow-ups on overdue invoices. Sales Documentation & Compliance Ensure all sales orders, contracts, and related documents are properly recorded and maintained. Verify pricing, discounts, and terms of sales agreements before finalizing orders. Assist in generating sales reports and forecasts to support business decision-making. Process Improvement & Support Identify process bottlenecks and suggest improvements to enhance order execution efficiency. Provide training and support to sales team members on internal order management systems and tools. Stay updated on company policies, industry regulations, and best practices to ensure compliance. Lead Management & Customer Support Track, qualify, and distribute incoming sales leads to the appropriate sales representatives. Follow up on leads via phone or email to ensure timely engagement and conversion. Serve as the first point of contact for customer inquiries, order status updates, and post-sales support. Handle customer complaints and escalate issues to the relevant teams for quick resolution. Desired work experience, education & skills: Bachelor s degree in business administration, Sales, or a related field. 5+ years of experience in sales support, customer service, or order processing roles. Strong knowledge of sales order management, invoicing, and coordination with operations/finance Proficiency in CRM systems (e.g., Salesforce, HubSpot) and ERP tools for order processing. Excellent problem-solving, multitasking, and organizational skills. Strong communication and interpersonal skills for effective customer interactions and team collaboration. Ability to work in a fast-paced environment and manage multiple priorities. Other desired skills : Teamwork and collaboration High commitment, initiative, flexibility, and openness to innovation Self-motivation and perseverance High sense of responsibility and quality as well as customer orientated. Result orientated. High level of agility and ability to manage internal & external stakeholders. Operating Company: Ormco Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envistas internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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2.0 - 3.0 years

1 - 4 Lacs

Ahmedabad, Bengaluru

Work from Office

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS success story in India is continuing at a rapid pace. Further information at ZEISS India . We are looking for someone who can handle different cycles or levels of service order processing like Quotations, Order processing , Invoicing and AR Followup. Order booking of different types of orders for AMC / Spare / Accessories / different types of Services. Sending quotations for all after sales activities Allocating and handling assignments to all field engineers Keeping track and raising invoices based on schedule. Should have good knowledge of Compliance tracking. AR Follow up with internal / external customers. Maintains the CRM / SAP database Education : BCOM, BSC or any equivalent graduation Work Experience: 2-3 years in Order Processing. Other Skills: Must be good in SAP, CRM and EXCEL. He / she must have good communication and writing skills. Understanding of Finance & Tax systems and processes Your ZEISS Recruiting Team: Jayashree V

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10.0 - 20.0 years

16 - 30 Lacs

Hyderabad, Chennai

Work from Office

Role purpose : The primary purpose of this role is to build and lead a high-performing team to achieve set CAGR and market share goals. Key responsibilities: Sales Strategy: Developing strategies to meet short- and long-term business objectives. Sales Planning and Budgeting: Preparing regional sales and manpower plans, and annual budgets for the sales function. New Client Acquisition: Leading and guiding the team to acquire new clients, overseeing product trials, and ensuring successful product acceptance tests. Application Development: Supporting the technical team in customizing products to meet client needs. Price Negotiation and Finalization: Leading price negotiations and facilitating the sign-up process according to SOP and pricing guidelines. Key Account Management: Managing newly acquired key accounts. Services Management: Overseeing the services division to ensure high-quality client service. Team Potential Management: Motivating and guiding team members to exceed performance targets. Receivables Management: Achieving collection targets as per policy guidelines. Cost Control: Monitoring and maintaining operational costs within budget. MIS and Reporting: Developing robust reporting systems for performance review. Marketing: Initiating BTL marketing activities for brand awareness and lead generation. Logistics Management: Coordinating with the logistics team to ensure on-time product delivery. Inventory Management: Maintaining optimal inventory levels to prevent disruptions and minimize working capital impact. Process Automation: Collaborating with Technology Partners to automate order booking and delivery processes. CRM Tools: Adopting suitable CRM tools to enhance customer experience through on-time delivery and excellent after-sales service. Preferred profile: B.Tech / M.Sc in Paper Technology / Chemical Engineering, preferably with an MBA in Marketing. At least 12+ years of experience in B2B sales, with the last 4+ years in the specialty chemicals business. Expertise in consultative and institutional sales. A proven track record of consistently achieving sales targets. Experience in leading and managing a sales team of at least 10 members. Willingness to travel extensively within the southern region (at least 15+ days per month).

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8.0 - 9.0 years

22 - 27 Lacs

Bengaluru

Work from Office

Roles & Responsibilities : 1. Defect Handling for IT requirements/rollouts 2. Application Maintenance Support 3rd level and 2nd level Work closely with business stakeholders, IT teams, and implementation partners to align SAP TM defects caused due to the deployment of IT requirements. Identify the defects and errors reported by the Users / Business teams through effective collaboration with development teams and other implementation partners. Provide ongoing support, troubleshooting, and enhancements for SAP TM, GTS, and WMS integration. Integrate SAP TM with SAP GTS for trade compliance, customs processing, and export/import control. Work on SAP TM and WMS integration for efficient warehouse and transportation coordination. Ensure smooth data exchange between SAP TM, GTS, and WMS using standard and custom interfaces (IDocs, BAPIs, APIs). Support production / nonproduction issues related to freight order management, freight unit management Monitor and support issues between SAP TM and SAP WMS/EWM for inbound and outbound logistics.

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1.0 - 3.0 years

1 - 3 Lacs

Pune

Work from Office

Order Management Executive min exp:-1yrs ctc upto:-3.5lpa loc:-Pune Skiils:- order management,supply chain,order processing,otc.. For more details 9205018536(prabhsiemr) prabhsimer.imaginators@gmail.com

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6.0 - 11.0 years

2 - 4 Lacs

Tirupati, Visakhapatnam, Hyderabad

Work from Office

About the Job: Our client, a reputed company engaged in manufacturing, distributing, and branding of edible oils & specialty fats in India, and a subsidiary of one of the worlds largest vegetable oil companies, has recently ventured into the spices segment, and is currently hiring for multiple Sales positions across various locations in Telangana and Andhra Pradesh states, in its spices division. Job Role: Territory Sales Officer/Territory Sales Executive (TSO/TSE) Department: Sales (Spices) Experience Required : 6 to 8 years. Experience in the spices sales is required. Qualification: Graduate Job Openings: 26 openings for multiple respective locations. Job Locations: Hyderabad, Warangal, Nizamabad, Mahabubnagar, Karimnagar, Visakhapatnam (Vizag), Srikakulam, Vijayawada, Vizianagaram, Vijayawada, Guntur, Eluru, Ongole, Nellore, Rajahmundry, Kakinada, Tirupati, Anantapur, Kadapa, Kurnool. Note: Candidates with experience in the respective locations will be preferred. Job Responsibilities: Responsible for managing assigned distributors (ideally wholesale distributors/ key area distributors), which includes: Achieving daily secondary targets (both outlet count and value) Submitting weekly stock reports in SFA Managing primary sales Processing secondary claims Managing a team of TSI/ISR , ensuring their performance in: Primary sales Secondary sales Outlet coverage Secondary claims management Responsible for direct outlet business, including: Managing orders and supplies from the company warehouse/ C&F Ensuring timely payment collection Adding new outlets on a monthly basis Distributor appointment in specified areas , including territories assigned to TSI/ISR Ensuring secondary orders (both individual and team targets) are serviced on time by the respective distributors Tracking competitor activities (pricing and schemes) Executing BTL (Below the Line) activities effectively

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4.0 - 9.0 years

7 - 10 Lacs

Bengaluru

Work from Office

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Lakshmi PS HR analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489 | WhatsApp 789250019 lakshmi.p@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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10.0 - 15.0 years

5 - 7 Lacs

Cuddalore

Work from Office

The ideal incumbent should be a B.E. graduate in Mechanical Engineering , with a minimum of 10 years of experience in Sales and Marketing of static equipment such as pressure vessels, heat exchangers, reactors, blenders, and vacuum chambers. A strong understanding of the Southern Indian industrial market is essential. Job Title : Head Marketing Reporting To: CEO Location : Cuddalore Product: Static Equipments ( Pressure Vessels, Heat Exchangers, Reactors & Blenders, Vacuum Chambers etc.) Market: South India Job Description: Strategic Market Development: Develop and implement comprehensive marketing strategies to identify potential markets and customers. Analyze customer needs and align product positioning to meet market demands effectively. Market Intelligence & Research: Conduct detailed market research to gain insights into industry trends, customer behavior, competitor activities (including revenue strategies and pricing changes), and new growth opportunities. Brand Promotion & Outreach: Design and execute targeted promotional campaigns highlighting product features, benefits, and value propositions. Organize and actively participate in industry conferences, trade shows, and exhibitions to increase brand visibility and reach target audiences . Lead Generation & Sales Support: Develop and manage lead generation initiatives to attract and nurture prospects through the sales funnel. Collaborate closely with the sales team to improve lead conversion rates and drive revenue growth. Order Management & Sales Ratio Monitoring: Ensure consistent order flow aligned with defined government and private sector order ratio targets. Marketing Budget & ROI Management : Prepare and manage marketing budgets (annual, quarterly, monthly), ensuring effective resource allocation across campaigns and activities. Monitor expenditure and ROI to optimize marketing investments. Cross-functional Collaboration: Coordinate with sales, design, and product development teams to ensure marketing initiatives are aligned with business goals and product roadmaps. Agile Strategy Adjustment: Continuously evaluate and adapt marketing strategies to leverage emerging opportunities and maintain a competitive edge. Performance Reporting & Analytics: Generate periodic performance reports to assess progress, identify improvement areas, and support data-driven decision-making. Digital Marketing & Online Presence: Lead digital marketing initiatives including website optimization, content development, social media engagement, SEO, and email marketing. Utilize digital platforms to enhance brand presence and customer interaction. Client CTC Budget: 40,000/- fixed + attractive Variables + Yearly Bonus Note: Interested candidates meeting the above JD requirements are welcome to apply. Our official Email id: info@pyramidhrc.com. Our contact no: 8903817147 Note: Please go through the complete Job Description and do self assessment before contacting us. Perks and Benefits 20 - 40% Hike from current CTC

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3.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description: Within the telecom domain consulting division Infosys is seeking a senior level business analyst designer and Consulting Professional able to interact effectively with Client executives to define requirements for Order Management Service Management and CRM and work with cross functional teams for implementation Key Responsibilities: As a designer you will be responsible for creating component design and implementation of workflows in Order Manager with exposure to COTS products with the highest quality and within defined timelines in Scaled Agile delivery framework 3 to 10 years of experience in telecom BSS OSS experience across Wireline and Wireless domain Essential 3 years of experience in working with Telecom clients in the role of solution design consulting Business Analyst Strong knowledge and Implementation experience in COTS Product mainly in Order orchestration decomposition and designing of BPMN based workflows Must have expertise in the Order manager Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain Must have experience in Fulfillment orchestration using COTS Product Ability to design implement integrate solutions for catalog driver uber orchestration in Sigma OM Should have knowledge of service fulfilment and service order management processes Hands on experience of Sigma order management product design would be an added advantage Fair understanding of SID standards in terms of PSR Entities Product CFSS RFSS UML data modelling experience will be a plus Experience in integration with context of Order fulfilment CRM Inventory SCM WFM etc with understanding around integration protocols like SOAP REST XML JMS JSON etc Understanding of Mobile Networks 3G 4G 5G would be an added advantage Should possess lead qualities and must have experience in leading team of consultants designers to achieve stated project program goals Experienced in the areas of BSS OSS architecture design and implementation for Telecom customers which can enable effective capturing of requirements Should demonstrate knowledge of Telecom Industry Standards regulations best practices in Telecom area like Frameworks eTOM TAM SID Should have experience in defining the process business requirements and system requirements in Fulfillment area of Telecom process Excellent written verbal and interpersonal communication skills as well as strong strategic and analytical skills Technical Requirements: Solution Designer Telecom BSS Telecom OSS Order Management VMware Solution Architect Business Analyst Additional Responsibilities: Experience 4 to 20 years Location Across all Infosys DCs Preferred Skills: Domain->Telecom->Telecom - ALL

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0.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end service offerings, including advisory, digital, analytics, and outsourcing, to advise our clients what transformation opportunities exist to meet their desired outcomes Responsibilities . Leading operations and spearheading processes for excelling business targets for the Business Unit . Proactively resolve people issues and ensure that attrition is well below the defined target . Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required . Driving Continuous Improvement Initiatives . Develop and implement measurement systems and provide insightful analytics around the metrics. . Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor . Set goals for the team and communicate goals on a regular basis . Assist sales team with solutioning, proposals, and deal pitches . Manage cross-functional teams to deliver engagements with world-class quality . Provide insights on client&rsquos business and financial performance and drive business strategies within operating teams to add value to the client . Deliver projects on time, with great quality, and with close communication internally and externally . Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects . People Management - be a peoples manager involving in hiring, structured learning path, operations mentor for the team . Lead multiple internal and external stakeholders . Support the metrics reporting for the relevant process . Support and coordinate the team on daily processing/operations, workload allocation . Oversee process KPI&rsquos and metrics, provide deep analysis with understanding of root . causes Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting and Contracting Or Customer Relations. . Relevant client services experience . Project management experience . Experience/exposure to related areas like Supply Chain, Quality, and Compliance. . Significant experience in High-Tech and Manufacturing Industries . Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings . Good knowledge of current Digital solutions . Exposure to data, analytics, and insights within this area . Ability to create highly professional and polished client deliverables . Ability to manage client escalations . Excellent communication, presentation, and detail-oriented analytical skills . Process/Domain Experience: o Order Management o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Diploma / Post Graduation in International supply chain management / Sourcing Management . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving . Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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0.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant _ Oracle Integration Cloud In this role, you will be responsible to Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and post-production support for above applications. Responsibilities . Should have experience on Oracle Integration Cloud. . Responsible for designing and architecting integration solutions. . Develops integrations using Oracle Integration Cloud&rsquos visual development environment. . Experience with Performance optimization of PL/SQL packages and SQL tuning . Configures connections to various systems, applications, and data source . Maps data between different formats and structures. . Implements error handling and logging within integrations. Qualifications we seek in you! Minimum Qualifications/ Skills . Able to work independently, Performs troubleshooting and resolves issues that arise. . Experience developing custom interfaces and working with Oracle standard interfaces of multiple Oracle EBS modules especially Oracle Inventory (INV). . Through understanding of Oracle EBS 12.2.9 or Oracle EBS 12.1.3 or Oracle R12 data model of multiple modules especially Oracle Inventory (INV), Order Management (OM), Field services and CMRO,Finance modules. Preferred Qualifications/ Skills . Experience in Oracle Integration cloud. . Presales background and RFPS Exposure is a must . . Should have expertise and experience on any of the following modules like SCM, Discrete Manufacturing, Distribution, OPM, ASCP or EBS Finance modules like AP, AR, Cash Management. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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2.0 - 7.0 years

4 - 9 Lacs

Hyderabad

Work from Office

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Role Description An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Your Impact Provide superior internal support and guidance for Account Executives including but not limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support. Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Create and modify quotes as required. Ensure compliance with all company policies and responsible for SOX compliance. Train Sales and in particular less experienced AE s and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures. Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. Work with Sales and Collections to assist resolution to customer billing investigations and disputes. Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate. Required Skills/Experience 2+ years in Sales Operations, Order management, Order to cash OR any Sales support role . Must have strong research and problem-solving abilities. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment. Extreme attention to detail. Ability to clearly articulate case resolutions and actions required by Account Executives Thrives in a team environment. Salesforce experience a plus. Ability to work independently Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

Work from Office

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Job Description Overview: The Order Management Specialist(OMS) will be responsible for reviewing and booking all quotes accepted within Salesforce.com compliance policies. In addition to quote conversion, the OMS will manage a personal case queue and may collaborate on special projects as required. The OMS must be able to work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. This role involves coverage for the AMER region and may require working in one of the following shifts: 6:00 PM to 3:00 AM, 9:00 PM to 6:00 AM, or 10:00 PM to 7:00 AM. Flexibility to work in any of these shifts based on business needs is essential. Key Responsibilities: * Review and process quotes to ensure compliance with Salesforce.com policies. * Adjust opportunities as per given guidelines to ensure accuracy for forecasting purposes * Respond to process & policy questions and effectively communicate requirements * Manage queues and share best practices and knowledge as one Global Order Management Team * Establish strong relationships with Sales Operations, Renewals, Collections, Compensation, Legal, Sales, Provisioning, Services and other internal resources as appropriate * Participate in new process development and process improvement projects as well as other ad hoc projects Required Skills / Experience * 3+ years Order Management, Customer Service or Sales Support experience. Prior Salesforce.com application experience a plus * Must have strong research and problem-solving abilities * Excellent interpersonal skills; ability to articulate verbally and written, ability to think quickly * Ability to excel in a fast paced environment, delivering accuracy while managing deadlines and KPIs * Must be able to maintain a positive attitude in stressful situations * Must be available for flexible hours during peak business periods (ME/QE) If you have the necessary skills and passion for Order Management, we would love to have you join our Ohana! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement

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