Operations supervisor

Job Title: Operations supervisor As the Operations Manager – Fleet Management, you will be responsible for overseeing the  end-to-end fleet operations, ensuring vehicle uptime, optimizing maintenance processes, and  managing the entire fleet team, including supervisors and technicians. The ideal candidate  should have a strong background in fleet operations, people management, and data-driven  decision-making. Key Responsibilities Team Leadership & Coordination  Lead and mentor a team of supervisors, technicians, and support staff to ensure smooth fleet  operations.  Establish clear KPIs and performance metrics for the supervisors and technicians to enhance  accountability.  Conduct regular team meetings to review operational challenges and drive improvements.  Ensure the team follows Standard Operating Procedures (SOPs) for fleet management. Fleet Operations & Maintenance  Oversee daily fleet operations, including vehicle allocation, dispatch planning, and maintenance  schedules.  Ensure timely servicing and repairs to maximize vehicle uptime and reduce downtime.  Monitor the performance of electric vehicles, including battery health, mileage, and efficiency  metrics.  Implement a robust preventive maintenance program to extend vehicle life. Process Optimization & Cost Control  Identify opportunities to optimize fleet efficiency, reduce costs, and improve service reliability.  Track fuel and power consumption to optimize charging and energy management strategies.  Control spare parts inventory and ensure cost-effective procurement.  Analyze data from fleet management software to improve operational decision-making. Compliance, Safety & Risk Management  Ensure all fleet operations comply with regulatory, legal, and safety guidelines.  Oversee accident and breakdown management, ensuring swift resolution and reporting.  Implement and enforce safety protocols for drivers, supervisors, and technicians.  Work closely with insurance providers and authorities for claims and compliance matters. Vendor & Stakeholder Management  Coordinate with external service providers, spare parts vendors, and third-party maintenance  teams.  Liaise with internal teams (Customer Support, Recovery, etc.) to ensure seamless operations.  Manage contracts and negotiations with fleet-related vendors and service partners. Reporting & Performance Monitoring  Generate periodic reports on fleet efficiency, maintenance costs, and operational  performance.  Track key fleet metrics, including downtime, maintenance TAT (Turnaround Time), and  operational costs.  Implement data-driven strategies to enhance fleet performance. Key Skills & Qualifications  Bachelor’s degree in Operations, Logistics, Business Administration, or Engineering.  1+ years of experience in fleet management, logistics, or operations.  Prior experience leading teams of supervisors and technicians.  Strong knowledge of EV technology, vehicle maintenance, and fleet management best  practices.  Proficiency in fleet management software and data analytics.  Excellent leadership, problem-solving, and decision-making skills.  Ability to manage high-pressure situations and drive operational excellence.  Strong communication skills in English, Hindi, and Telugu (preferred). Why Join Us?  Be a key leader in driving EV adoption and sustainable transportation solutions.  Work in a fast-paced, challenging environment with opportunities for career growth.