Two wheeler mechanic Rotational Shifts/ Week off Online Interview(Whatsapp)
Position Overview: We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets. The ideal candidate will possess strong communication skills, a keen sense of responsibility, and the ability to handle challenging situations with professionalism and tact. Roles and Responsibilities: 1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. • Conduct follow-up calls as necessary to ensure payments are received within agreed timelines. 2. Route Planning and Execution: • Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. • Visit customers' locations to discuss overdue payments or recover assets as required. 3. Standard Operating Procedures (S.O.P.) Compliance: • Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. • Ensure all actions taken are documented and reported in line with company policies. 4. On-Site Recovery Operations: • Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. • Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation
Job Title: Recovery Agent Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets. The ideal candidate will possess strong communication skills, a keen sense of responsibility, and the ability to handle challenging situations with professionalism and tact. Roles and Responsibilities: 1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. • Conduct follow-up calls as necessary to ensure payments are received within agreed timelines. 2. Route Planning and Execution: • Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. • Visit customers' locations to discuss overdue payments or recover assets as required. 3. Standard Operating Procedures (S.O.P.) Compliance: • Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. • Ensure all actions taken are documented and reported in line with company policies. 4. On-Site Recovery Operations: • Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. • Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation. 5. Deadline Management: • Work diligently to meet deadlines set by the operations manager for recovering payments and assets. • Report progress and any challenges faced to the manager in a timely manner. 6. Interpersonal Skills: • Exhibit strong interpersonal skills to build rapport with customers and manage interactions positively. • Maintain a calm and professional demeanor, even in difficult or high-pressure situations. Preferred Candidate Profile: • Proven experience of 1 year in a similar role involving customer interaction and debt collection. • Excellent verbal communication skills in Hindi, English, and Telugu. • Strong problem-solving abilities and attention to detail. • Ability to manage time effectively and prioritize tasks in a fast-paced environment. • Knowledge of the electric vehicle industry or rental services is an advantage. Company Benefits: • Competitive salary package commensurate with experience and qualifications. • Opportunity to be part of a dynamic startup environment and contribute to meaningful sustainability initiatives. • Flexible work hours and a supportive work culture that values work-life balance. • Opportunities for professional growth and development through training and skill enhancement programs. Additional Information: Location: Bengaluru / Bangalore Experience Range: Up to 1 Year Join us at Bijliride and be part of a passionate team committed to revolutionizing urban mobility while making a positive impact on the environment. If you are enthusiastic about driving organizational success through effective social media management, we want to hear from you! Apply now with your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Job Title: Technician Eligibility Criteria: - Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. - Proficiency in repairing work related to 2 wheelers. (petrol/electric) - Ability to diagnose faults using diagnostic methods, tools, and equipment available. - Skilled in reassembling, testing and adjusting electrical parts and other vehicle systems. - Flexibility to work on rotational shifts. Job Description: - Repair, routine servicing and maintenance (including electrical and mechanical aggregates) of two wheeler vehicles - Diagnose faults using diagnostic methods, tools, and equipment. - Repair or replace defective parts to ensure proper functioning of vehicles. - Reassemble, test and adjust electrical parts and other vehicle systems as required. - Visually inspect vehicles, conduct test drives, or use test equipment to identify faults accurately. - Maintain cleanliness and organization of the workshop area. - Follow safety procedures and guidelines at all times. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Maintain accurate records of repairs and services performed. Location: Hyderabad
Job Title: Recovery Agent Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets. The ideal candidate will possess strong communication skills, a keen sense of responsibility, and the ability to handle challenging situations with professionalism and tact. Roles and Responsibilities: 1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. • Conduct follow-up calls as necessary to ensure payments are received within agreed timelines. 2. Route Planning and Execution: • Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. • Visit customers' locations to discuss overdue payments or recover assets as required. 3. Standard Operating Procedures (S.O.P.) Compliance: • Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. • Ensure all actions taken are documented and reported in line with company policies. 4. On-Site Recovery Operations: • Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. • Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation. 5. Deadline Management: • Work diligently to meet deadlines set by the operations manager for recovering payments and assets. • Report progress and any challenges faced to the manager in a timely manner. 6. Interpersonal Skills: • Exhibit strong interpersonal skills to build rapport with customers and manage interactions positively. • Maintain a calm and professional demeanor, even in difficult or high-pressure situations. Preferred Candidate Profile: • Proven experience of 1 year in a similar role involving customer interaction and debt collection. • Excellent verbal communication skills in Hindi, English, and Telugu. • Strong problem-solving abilities and attention to detail. • Ability to manage time effectively and prioritize tasks in a fast-paced environment. • Knowledge of the electric vehicle industry or rental services is an advantage. Company Benefits: • Competitive salary package commensurate with experience and qualifications. • Opportunity to be part of a dynamic startup environment and contribute to meaningful sustainability initiatives. • Flexible work hours and a supportive work culture that values work-life balance. • Opportunities for professional growth and development through training and skill enhancement programs. Additional Information: Location: Mumbai Experience Range: Up to 1 Year Join us at Bijliride and be part of a passionate team committed to revolutionizing urban mobilitywhile making a positive impact on the environment. If you are enthusiastic about driving organizational success through effective social media management, we want to hear from you! Apply nowwith your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Job Title: Operations Supervisor (Mumbai) Company Overview: Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being. As an Operations Supervisor, you will play a key role in supporting the daily activities of our operations team. This role offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience. Key Responsibilities: Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use. Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles. Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion. Customer Onboarding and Offboarding: Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned. Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience. Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary. Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational. Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations. Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations. Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly. Preferred Candidate Profile: • Education: Bachelor's degree. • Experience: At least 1 year of experience in operations, particularly in warehouse Environments or the electric vehicle (EV) industry. • Skills: Strong organizational skills with the ability to manage multiple priorities in a fastpaced Environment. Excellent communication skills for collaboration with internal teams and external vendors. Attention to detail with the ability to generate accurate reports and maintain asset records. A proactive approach to identifying and solving operational challenges. • Technical Skills: Proficiency in data entry and asset management software; basic knowledge of electric vehicles is a plus. Company Benefits: • Competitive salary package based on experience. • Opportunity to contribute to innovative, sustainable urban mobility solutions in a fast-growing startup. • Flexible work hours and a supportive work culture that values work-life balance. • Opportunities for career growth and skill development through training programs. Join the Bijliride team and play a pivotal role in managing our recovery and warranty operations. If You are detail-oriented, thrive in a fast-paced warehouse environment, and want to be part of a company focused on sustainability, we encourage you to apply.
Job Title: Technician Eligibility Criteria: - Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. - Proficiency in repairing work related to 2 wheelers. (petrol/electric) - Ability to diagnose faults using diagnostic methods, tools, and equipment available. - Skilled in reassembling, testing and adjusting electrical parts and other vehicle systems. - Flexibility to work on rotational shifts. Job Description: - Repair, routine servicing and maintenance (including electrical and mechanical aggregates) of two wheeler vehicles - Diagnose faults using diagnostic methods, tools, and equipment. - Repair or replace defective parts to ensure proper functioning of vehicles. - Reassemble, test and adjust electrical parts and other vehicle systems as required. - Visually inspect vehicles, conduct test drives, or use test equipment to identify faults accurately. - Maintain cleanliness and organization of the workshop area. - Follow safety procedures and guidelines at all times. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Maintain accurate records of repairs and services performed. Location: Mumbai
Job Title: Recovery Agent Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheeler on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets. The ideal candidate will possess strong communication skills, a keen sense of responsibility, and the ability to handle challenging situations with professionalism and tact. Roles and Responsibilities: 1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. • Conduct follow-up calls as necessary to ensure payments are received within agreed timelines. 2. Route Planning and Execution: • Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. • Visit customers' locations to discuss overdue payments or recover assets as required. 3. Standard Operating Procedures (S.O.P.) Compliance: • Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. • Ensure all actions taken are documented and reported in line with company policies. 4. On-Site Recovery Operations: • Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. • Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation. 5. Deadline Management: • Work diligently to meet deadlines set by the operations manager for recovering payments and assets. • Report progress and any challenges faced to the manager in a timely manner. 6. Interpersonal Skills: • Exhibit strong interpersonal skills to build rapport with customers and manage interactions positively. • Maintain a calm and professional demeanor, even in difficult or high-pressure situations. Preferred Candidate Profile: • Proven experience of 1 year in a similar role involving customer interaction and debt collection. • Excellent verbal communication skills in Hindi, English, and Telugu. • Strong problem-solving abilities and attention to detail. • Ability to manage time effectively and prioritize tasks in a fast-paced environment. • Knowledge of the electric vehicle industry or rental services is an advantage. Company Benefits: • Competitive salary package commensurate with experience and qualifications. • Opportunity to be part of a dynamic startup environment and contribute to meaningful sustainability initiatives. • Flexible work hours and a supportive work culture that values work-life balance. • Opportunities for professional growth and development through training and skill enhancement programs. Additional Information: Location: Hyderabad Experience Range: Up to 1 Year Join us at Bijliride and be part of a passionate team committed to revolutionizing urban mobility while making a positive impact on the environment. If you are enthusiastic about driving organizational success through effective social media management, we want to hear from you! Apply now with your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Job Title: Operations supervisor As the Operations Manager – Fleet Management, you will be responsible for overseeing the end-to-end fleet operations, ensuring vehicle uptime, optimizing maintenance processes, and managing the entire fleet team, including supervisors and technicians. The ideal candidate should have a strong background in fleet operations, people management, and data-driven decision-making. Key Responsibilities Team Leadership & Coordination Lead and mentor a team of supervisors, technicians, and support staff to ensure smooth fleet operations. Establish clear KPIs and performance metrics for the supervisors and technicians to enhance accountability. Conduct regular team meetings to review operational challenges and drive improvements. Ensure the team follows Standard Operating Procedures (SOPs) for fleet management. Fleet Operations & Maintenance Oversee daily fleet operations, including vehicle allocation, dispatch planning, and maintenance schedules. Ensure timely servicing and repairs to maximize vehicle uptime and reduce downtime. Monitor the performance of electric vehicles, including battery health, mileage, and efficiency metrics. Implement a robust preventive maintenance program to extend vehicle life. Process Optimization & Cost Control Identify opportunities to optimize fleet efficiency, reduce costs, and improve service reliability. Track fuel and power consumption to optimize charging and energy management strategies. Control spare parts inventory and ensure cost-effective procurement. Analyze data from fleet management software to improve operational decision-making. Compliance, Safety & Risk Management Ensure all fleet operations comply with regulatory, legal, and safety guidelines. Oversee accident and breakdown management, ensuring swift resolution and reporting. Implement and enforce safety protocols for drivers, supervisors, and technicians. Work closely with insurance providers and authorities for claims and compliance matters. Vendor & Stakeholder Management Coordinate with external service providers, spare parts vendors, and third-party maintenance teams. Liaise with internal teams (Customer Support, Recovery, etc.) to ensure seamless operations. Manage contracts and negotiations with fleet-related vendors and service partners. Reporting & Performance Monitoring Generate periodic reports on fleet efficiency, maintenance costs, and operational performance. Track key fleet metrics, including downtime, maintenance TAT (Turnaround Time), and operational costs. Implement data-driven strategies to enhance fleet performance. Key Skills & Qualifications Bachelor’s degree in Operations, Logistics, Business Administration, or Engineering. 1+ years of experience in fleet management, logistics, or operations. Prior experience leading teams of supervisors and technicians. Strong knowledge of EV technology, vehicle maintenance, and fleet management best practices. Proficiency in fleet management software and data analytics. Excellent leadership, problem-solving, and decision-making skills. Ability to manage high-pressure situations and drive operational excellence. Strong communication skills in English, Hindi, and Telugu (preferred). Why Join Us? Be a key leader in driving EV adoption and sustainable transportation solutions. Work in a fast-paced, challenging environment with opportunities for career growth.
ob Title: Customer Experience Representative Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: Join Bijliride as a Customer Experience Representative, where you will combine sales expertise with exceptional customer service to drive customer satisfaction and revenue growth. This role involves onboarding new customers, promoting Bijliride’s offerings, and resolving queries, both online and in person, to ensure a seamless customer experience. Roles and Responsibilities: 1. Customer Relationship Management • Build and nurture strong customer relationships by understanding their needs and preferences. • Respond promptly to customer inquiries, providing detailed information about Bijliride’s offerings. • Assist customers in person at the designated location by addressing their concerns and providing solutions on the spot. • Promote value-added services like battery delivery and swapping to enhance the customer experience. 2. Sales and Lead Generation: • Actively engage in lead generation through inbound and outbound calls to meet individual and team sales targets. • Identify cross-selling and upselling opportunities to maximize revenue. • Convert prospective leads into loyal customers by presenting tailored solutions. 3. Customer Support: • Address customer concerns and resolve issues promptly and empathetically. • Manage complaints with professionalism, ensuring customer satisfaction and retention. • Provide accurate information using the CRM system and established SOPs. 4. In-Person Customer Engagement: • Handle walk-in customers effectively by listening to their queries and offering immediate assistance. • Guide customers through the process of renting and maintaining electric two-wheelers. • Ensure that in-person interactions leave a positive impression, fostering trust and loyalty. 5. Reporting and Analysis: • Maintain detailed records of customer interactions, sales activities, and feedback in the CRM system. • Analyze customer feedback to provide actionable insights that improve sales strategies and customer service. Skills and Qualifications • Education: B.Com, BBA, or B.Tech graduates preferred. • Experience: 1-2 years of experience in sales or customer support, with expertise in voice, non-voice, and in-person interactions. • Skills: o Strong sales acumen combined with excellent customer service skills. o Proficiency in phone handling techniques and active listening. o Familiarity with CRM tools and a results-oriented mindset. o Exceptional communication skills with a customer-centric approach. o Ability to handle customers in person with professionalism and empathy. • Languages: Fluency in Hindi, Kannada , Telugu and English Why Join Bijliride? • Competitive salary with performance-based incentives. • Opportunity to work in a fast-paced, innovative startup environment. • Access to a company-provided vehicle for personal use and daily commute. • Be a part of a mission-driven company contributing to a greener future. Additional Details • Location: Hyderabad (Madhapur). • Shift Flexibility: Ability to work varying shifts, including weekends.
Job Title: Technician Eligibility Criteria: - Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. - Proficiency in repairing work related to 2 wheelers. (petrol/electric) - Ability to diagnose faults using diagnostic methods, tools, and equipment available. - Skilled in reassembling, testing and adjusting electrical parts and other vehicle systems. - Flexibility to work on rotational shifts. Job Description: - Repair, routine servicing and maintenance (including electrical and mechanical aggregates) of two wheeler vehicles - Diagnose faults using diagnostic methods, tools, and equipment. - Repair or replace defective parts to ensure proper functioning of vehicles. - Reassemble, test and adjust electrical parts and other vehicle systems as required. - Visually inspect vehicles, conduct test drives, or use test equipment to identify faults accurately. - Maintain cleanliness and organization of the workshop area. - Follow safety procedures and guidelines at all times. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Maintain accurate records of repairs and services performed. Location: Bangalore
Job Title: Technician Eligibility Criteria: - Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. - Proficiency in repairing work related to 2 wheelers. (petrol/electric) - Ability to diagnose faults using diagnostic methods, tools, and equipment available. - Skilled in reassembling, testing and adjusting electrical parts and other vehicle systems. - Flexibility to work on rotational shifts. Job Description: - Repair, routine servicing and maintenance (including electrical and mechanical aggregates) of two wheeler vehicles - Diagnose faults using diagnostic methods, tools, and equipment. - Repair or replace defective parts to ensure proper functioning of vehicles. - Reassemble, test and adjust electrical parts and other vehicle systems as required. - Visually inspect vehicles, conduct test drives, or use test equipment to identify faults accurately. - Maintain cleanliness and organization of the workshop area. - Follow safety procedures and guidelines at all times. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Maintain accurate records of repairs and services performed. Location: Hyderabad
Job Title: Technician Eligibility Criteria: - Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. - Proficiency in repairing work related to 2 wheelers. (petrol/electric) - Ability to diagnose faults using diagnostic methods, tools, and equipment available. - Skilled in reassembling, testing and adjusting electrical parts and other vehicle systems. - Flexibility to work on rotational shifts. Job Description: - Repair, routine servicing and maintenance (including electrical and mechanical aggregates) of two wheeler vehicles - Diagnose faults using diagnostic methods, tools, and equipment. - Repair or replace defective parts to ensure proper functioning of vehicles. - Reassemble, test and adjust electrical parts and other vehicle systems as required. - Visually inspect vehicles, conduct test drives, or use test equipment to identify faults accurately. - Maintain cleanliness and organization of the workshop area. - Follow safety procedures and guidelines at all times. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Maintain accurate records of repairs and services performed. Location: Hyderabad
Job Title: Business development executive Company Overview: Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: We are seeking a detail-oriented and proactive Key Accounts Manager to oversee business operations, vendor management, and ensure smooth coordination with our B2B partners. The role requires strong operational expertise, data management skills, and the ability to drive cross-functional alignment for seamless execution. Key Responsibilities: 1. Business Operations & Vendor Management Maintain strong relationships with B2B partners through regular follow-ups on ongoing operations. Coordinate recovery of overdue or idle vehicles. Monitor deployments and ensure vehicle quality standards are consistently met. 2. Monthly Audits Conduct structured monthly audits of all B2B vendors. Ensure adherence to SLAs and operational SOPs across all accounts. 3. IoT Vehicle Tracking Oversee updates and tracking for IoT-enabled vehicles. Manage inbound and outbound vehicle movements efficiently using IoT systems. 4. Data Management & Reporting Maintain accurate records for deployments, returns, and recoveries. Generate actionable insights from data to support decision-making. Prepare periodic reports for management and stakeholders. 5. 3PL Ground Coordination Support ground-level operations in collaboration with 3PL partners. Streamline logistics and vehicle movement through effective coordination. 6. Cross-Functional Alignment Collaborate with ground teams, service teams, and vendors to ensure compliance with SOPs. Act as the bridge between internal teams and external stakeholders for smooth operations. 7. Ad-Hoc Operational Support Assist in handling on-ground and off-ground tasks, including: Documentation and compliance requirements Field visits for operational checks Data insights and analysis Immediate operational requirements as needed Qualifications & Skills: Bachelor’s degree in Business Administration, Operations, Supply Chain, or related field. 1–3 years of experience in Key Account Management, Operations, or Vendor Management. Strong analytical and reporting skills with proficiency in MS Excel/Google Sheets. Experience in IoT-enabled fleet/vehicle management is an added advantage. Excellent communication and stakeholder management abilities. Problem-solving mindset with attention to detail and ownership of outcomes. What We Offer Opportunity to work at the intersection of operations, technology, and logistics. Dynamic, fast-paced environment with scope for professional growth. Collaborative work culture with cross-functional exposure. Join the Bijliride team if you are detail-oriented, excel at building strong vendor relationships, and thrive in a fast-paced operations environment, this role is for you. You’ll play a pivotal role in managing business operations, vendor coordination, and IoT-enabled vehicle tracking while ensuring smooth collaboration across ground teams, service teams, and 3PL partners. At Bijliride, we are driving the future of sustainable mobility — and we want you to be part of it.
Job Title: Field Sales Associate Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: Bijliride is seeking enthusiastic and goal-driven Field Sales Associates to join our growing team. This role involves interacting directly with customers in the field, onboarding riders and business partners, and driving lead conversions across assigned territories. The position offers an exciting opportunity to be part of a high-impact mobility revolution while developing strong sales and communication skills. Roles and Responsibilities: ● Identify and onboard new customers, delivery partners, and local businesses ● Generate leads through field visits, area mapping, events, and local promotions ● Clearly explain Bijliride services and convert inquiries into active rentals ● Assist customers with registration, KYC, and onboarding processes ● Track daily field activities, lead status, and performance metrics using CRM tools ● Build and maintain positive relationships with gig workers, delivery firms, and key stakeholders ● Support on-ground marketing campaigns and brand awareness initiatives ● Collect feedback from customers to improve service offerings ● Coordinate with internal teams to ensure smooth fleet allocation and timely service Preferred Candidate Profile: ● 0–3 years of experience in field sales or business development ● Experience in EVs, mobility, logistics, or retail sales is a plus ● Strong communication, negotiation, and relationship-building skills ● Self-driven with strong ownership and accountability ● Comfortable traveling extensively within assigned territory ● Basic smartphone and app usage knowledge ● Languages: Hindi, English & Telugu preferred ● Immediate joiners strongly preferred ● Knowledge of electric vehicle technology and sustainability initiatives is a plus. Staying updated on industry trends, market developments, and competitor activities to identify opportunities for business expansion Benefits: • Competitive salary with attractive incentives based on performance • Travel and mobile allowances provided • Rapid career growth into senior sales and account management roles • Opportunity to work closely with leadership in a fast-scaling EV startup • Contribute directly to India’s green and sustainable mobility mission Additional Information: • Work Mode: Field-based role • Job Location: Hyderabad (Madhapur) • Working Days: 6 days a week (Weekly off will apply)
Job Title: Technician Company Overview: Bijliride is a pioneering electric two-wheeler rental startup offering sustainable, convenient, and cost-effective mobility solutions. We provide electric two-wheelers on rent to individuals and businesses and offer 24/7 services, including battery delivery, battery swapping, and breakdown assistance. Our mission is to redefine urban commuting by providing eco-friendly alternatives that improve mobility and reduce carbon emissions. As a rapidly growing startup, we focus on innovation, teamwork, and operational excellence. Eligibility Criteria: • Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. • Proficiency in repairing work related to petrol and electric two-wheelers. • Ability to diagnose faults using diagnostic tools, methods, and equipment. • Skilled in reassembling, testing, and adjusting electrical components and mechanical systems. • Flexibility to work in rotational shifts as required. Job Description: • Perform repair, servicing, and maintenance (both electrical and mechanical) of two-wheeler vehicles. • Diagnose faults using standard diagnostic methods, tools, and testing equipment. • Repair or replace defective parts to restore vehicles to proper working condition. • Reassemble, test, and adjust electrical and mechanical systems after repairs. • Conduct visual inspections and test drives to ensure accuracy of diagnosis and repairs. • Maintain a clean and organized workshop to ensure safety and efficiency. • Follow all safety procedures and operational guidelines. • Collaborate with fellow technicians and supervisors for efficient workflow and timely completion of service tasks. • Keep detailed records of repairs, maintenance, and parts used. Preferred Skills: • Experience working with electric vehicles (EVs) preferred. • Knowledge of vehicle diagnostics, battery systems, and wiring. • Strong attention to detail and a problem-solving mindset. • Basic communication and teamwork skills. Location: Hyderabad (Madhapur) Employment Type: Full-time Experience: 6 months – 1 year Immediate joiners preferred
Job Title: Customer Experience Representative – Team Leader (Sales)Company Overview:Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective mobility solutions. We provide electric two-wheelers on rent to individuals and businesses, along with 24/7 services such as battery delivery, battery swapping, and breakdown assistance. Our mission is to redefine urban commuting through eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly expanding startup, we emphasize innovation, teamwork, and operational excellence. Position Overview: Bijliride is seeking an experienced Customer Experience Team Leader who can manage customer relationships while leading a high-performing sales team. This role requires strong leadership experience, excellent communication skills, and the ability to drive both customer satisfaction and sales performance. Roles and Responsibilities: Customer Relationship Management • Build and maintain strong customer relationships. • Respond to customer queries promptly with accurate information. • Assist walk-in customers and provide immediate support. • Promote Bijliride’s value-added services such as battery delivery and swapping. Sales Leadership and Team Management • Lead, supervise, and motivate the sales team to achieve targets. • Conduct daily team meetings and performance reviews. • Train team members on sales scripts, CRM usage, communication, and customer handling. • Guide the team to generate leads and convert them into customers. • Monitor sales metrics and ensure consistent performance. Customer Support • Resolve concerns and complaints with empathy and professionalism. • Ensure customer satisfaction and retention through follow-ups. • Use CRM tools and SOPs for consistent and accurate information delivery. In-Person Customer Engagement • Guide walk-in customers through the rental and onboarding process. • Explain EV usage, safety guidelines, and service benefits. • Ensure excellent customer experience during in-person interactions. Reporting and Team Monitoring • Maintain accurate records of customer interactions, sales activities, and feedback. • Prepare daily and weekly team performance reports. • Provide insights to management for improving sales strategies and customer service. Skills and Qualifications Education: • B.Com, BBA, or B.Tech graduates preferred. Experience: • Minimum 2 years of experience specifically as a Team Leader in sales or customer support. • Experience handling voice, non-voice, or in-person customer operations. • Proven track record of managing teams and achieving sales targets. Skills: • Strong leadership and team management abilities. • Excellent communication and customer-handling skills. • Strong sales mindset with target-driven approach. • Good understanding of CRM tools and performance tracking. • Ability to handle in-person customer interactions with professionalism. Languages: • Fluency in Hindi, English, and Telugu is required. Why Join Bijliride? • Competitive salary with attractive performance incentives. • Leadership role with career growth in a fast-moving startup. • Company-provided vehicle for personal use and commute. • Opportunity to contribute to a greener and smarter mobility ecosystem. Additional Details: • Location: Hyderabad (Madhapur) • Shift Flexibility: Must be available for rotational shifts, including weekends
Job description: Supervisor Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: As a Ground Operations Intern, you will play a key role in supporting the daily activities of our operations team. This internship offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience. Key Responsibilities: • Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use. • Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles. • Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion. • Customer Onboarding and Offboarding: Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned. • Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience. • Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary. • Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational. • Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations. • Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations. • Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly. Join us at Bijliride and be part of a passionate team committed to revolutionizing urban mobility while making a positive impact on the environment. If you are enthusiastic about driving organizational success through effective human resources management, we want to hear from you! Apply now with your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role
Job Title: Technician Eligibility Criteria: - Minimum 6 months to 1 year of relevant work experience as a two-wheeler technician. - Proficiency in repairing work related to 2 wheelers. (petrol/electric) - Ability to diagnose faults using diagnostic methods, tools, and equipment available. - Skilled in reassembling, testing and adjusting electrical parts and other vehicle systems. - Flexibility to work on rotational shifts. Job Description: - Repair, routine servicing and maintenance (including electrical and mechanical aggregates) of two wheeler vehicles - Diagnose faults using diagnostic methods, tools, and equipment. - Repair or replace defective parts to ensure proper functioning of vehicles. - Reassemble, test and adjust electrical parts and other vehicle systems as required. - Visually inspect vehicles, conduct test drives, or use test equipment to identify faults accurately. - Maintain cleanliness and organization of the workshop area. - Follow safety procedures and guidelines at all times. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Maintain accurate records of repairs and services performed. Location: Hyderabad