Supervisor/Incharge

Job description: Supervisor Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to  delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric  two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique  24/7 services to our customers which include battery delivery, battery swapping & breakdown  assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that  enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize  innovation, teamwork, and employee well-being. Position Overview: As a Ground Operations Intern, you will play a key role in supporting the daily  activities of our operations team. This internship offers hands-on experience in fleet management,  customer service, and logistics coordination. You will work closely with our technicians, customer  support team, and management to ensure smooth operations and a positive customer experience. Key Responsibilities: • Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring  they are in optimal condition for use. • Daily Service Monitoring: Support the monitoring of daily service activities, including routine  inspections and maintenance checks on vehicles. • Technician Coordination: Help manage technicians by allocating work based on service  needs and ensuring timely completion. • Customer Onboarding and Offboarding: Assist in the onboarding process for new customers  and ensure a smooth offboarding experience when rentals are returned. • Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries  and resolving any issues that arise, ensuring a positive experience. • Inventory Management: Support inventory tracking and management, ensuring vehicle  availability and coordinating replenishments when necessary. • Battery Swapping Station Management: Assist in the management of battery swapping  stations, ensuring they are stocked and operational. • Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and  pickup of vehicles at designated locations. • Compliance and Safety: Ensure compliance with safety regulations and company policies,  maintaining cleanliness and organization at rental locations. • Cross-Department Collaboration: Work with customer support and technical teams to  address customer concerns and technical issues promptly. Join us at Bijliride and be part of a passionate team committed to revolutionizing urban mobility  while making a positive impact on the environment. If you are enthusiastic about driving  organizational success through effective human resources management, we want to hear from you!  Apply now with your resume and cover letter outlining your relevant experience and why you are the  ideal candidate for this role