Job Description: Operations Executive Company: Drivers4Me Position: Operations Executive. Employment Type: Full-Time. About Drivers4Me: Drivers4Me is a leading platform offering professional driver services on-demand for both B2B and B2C sectors. We specialize in providing reliable, verified, and trained drivers for various travel needs, including city trips, outstation travel, and mini-outstation trips. Job Role: We are looking for a detail-oriented, organized, and proactive Operations Executive to join our team. The role involves overseeing and managing daily operations, coordinating between customers and drivers, and ensuring the smooth functioning of the company’s services. This role is key in maintaining high service quality standards and achieving operational excellence. Key Responsibilities: Managing Daily Operations: Supervise and streamline daily operations, ensuring efficient delivery of service to customers. Driver Coordination: Allocate and manage drivers, ensuring timely pick-ups and drop-offs while maintaining service quality. Customer Coordination: Address customer concerns, ensuring issues are resolved promptly and satisfaction is maintained. Service Quality Assurance: Ensure that drivers adhere to quality and safety standards. Monitor and improve service standards. Inventory Management: Oversee the maintenance and availability of vehicles, ensuring that the fleet is ready for use when needed. Reporting: Maintain accurate records of operational activities, bookings, driver performance, and customer feedback. Problem Resolution: Troubleshoot operational issues that arise and take necessary action to resolve them. Achieving Targets: Work with senior management to meet operational goals and KPIs, contributing to the company’s growth. Requirements: Educational Qualification: Minimum bachelor’s degree Experience: management, preferably in transportation or logistics. Skills: Strong organizational, multitasking, and problem-solving skills. Ability to manage both drivers and customer relationships effectively. Proficient in using technology and mobile apps for operations management. Knowledge of local transportation regulations and policies is a plus. Leadership: Ability to lead a team and ensure smooth coordination between all departments. Communication Skills: Excellent verbal and written communication skills, including proficiency in English . Benefits: Opportunities for career advancement and skill development. Friendly and supportive work environment. Job Type: Full-time Pay: ₹192,000.00 - ₹288,000.00 per year Work Location: In person
Role Description This is a full-time on-site role for an Operations Supervisor at Drivers4Me. As an Operations Supervisor, your day-to-day tasks will be managing driver performance and quality, coordinating driver schedules, resolving customer complaints and issues both B2B & B2C, and optimizing driver operations for efficiency and customer satisfaction. Requirements: Proven experience in operations management, preferably in transportation or logistics Strong leadership and organizational skills Exceptional problem-solving and decision-making abilities Ability to multitask, adapt quickly, and prioritize in a fast-paced environment Excellent verbal and written communication skills Technologically savvy, especially with operational and driver management tools Familiarity with local transportation laws and guidelines Experience managing or recruiting drivers is a strong advantage
Calling our potential customers. Explaining and promoting our service to the customer. Updating customer information in database. Handling objections and questions from customers.
1. Manage Operation (B2C & B2B) of Drivers4Me through managing Operation Executive & Field Executive. 2. Rotational Shift - Morning, Afternoon, Evening & Night 3. Connect customer through calls & chat 4. Managed smooth Operation and communicated
Key Responsibilities: Manage day-to-day accounting transactions including accounts payable and receivable, journal entries, and bank reconciliations. Maintain financial records and ensure all transactions are properly recorded. Prepare receipts, payments, and expense reports. Assist in monthly, quarterly, and annual financial reporting. Monitor and reconcile company bank statements and accounts. Preparation of GST & TDS. Coordinate with auditors and provide necessary documentation during audits. Note: Priority will be given to candidates with 3–4 years of prior experience working in a Chartered Accountancy (CA) firm.
Drivers4Me is hiring experienced Car Drivers for night shift operations across Kolkata. Candidates must have driving skills, familiar with GPS navigation, and committed to road safety. This is a field-based role with flexible working hours and daily payment options.
1. Manage Operation (B2C & B2B) of Drivers4Me through managing Operation Executive & Field Executive. 2. Rotational Shift - Morning, Afternoon, Evening & Night 3. Connect customer through calls & chat 4. Managed smooth Operation and communicated
Job Description: Driver Recruiter Executive Position Overview We are seeking a motivated and detail-oriented Driver Recruiter Executive to join our team. The role involves sourcing, screening, onboarding, and managing drivers to ensure smooth operational requirements are met. The ideal candidate should have strong communication, networking, and people-management skills, with the ability to build a strong pool of reliable drivers. Key Responsibilities Driver Recruitment & Sourcing Identify and source potential drivers through multiple channels Build and maintain a strong pipeline of drivers to meet current and future business needs. Screening & Selection Verify driver documents such as license, ID proof, address proof, and background checks. Evaluate driver skills, experience, and behavioral fit through interviews and test drives (if applicable). Shortlist and select drivers as per company policies and client requirements. Onboarding & Training Guide selected drivers through the onboarding process, ensuring completion of all compliance and documentation. Conduct orientation sessions to familiarize drivers with company policies, safety standards, and customer service expectations. Driver Relationship Management Act as a single point of contact for driver queries, concerns, and grievances during the hiring process. Ensure drivers have a positive experience throughout the recruitment and onboarding cycle. Maintain regular follow-ups with new drivers to support retention. Reporting & Coordination Maintain recruitment trackers, databases, and MIS reports. Coordinate with operations, HR, and other departments to ensure seamless driver deployment. Meet weekly and monthly driver hiring targets as set by management. 1 years of experience in recruitment, preferably in driver or blue-collar hiring. Strong networking and relationship-building skills. Good communication skills in English, Hindi, and regional languages. Ability to work in field recruitment and handle high-volume hiring. Basic computer knowledge (MS Office, spreadsheets, email). Drivers4Me is an Indian online platform and mobile app that connects users with on-demand professional drivers for their personal vehicles. The service is available in several cities, including Hyderabad, Kolkata, Delhi, and Mumbai. Drivers undergo a rigorous screening process, including background checks, and users can track their driver in real-time, make online payments, and receive customer support 24/7 through the app. How it works Booking: Users book a driver through the mobile app or website, specifying their location and desired trip details. Driver Assignment: The platform matches the user with a verified, nearby driver. Trip Tracking: Users can track the driver's location in real-time within the app. Payment: After the trip, users can pay online through the app. Key Features On-Demand Service: Provides professional drivers for immediate needs. Verified Drivers: Drivers are thoroughly vetted with background checks, document verification, and regular training. Real-Time Tracking: Live tracking of the driver's location during the trip. Flexible Scheduling: Supports flexible scheduling and various trip types for user convenience. Customer Support: 24/7 customer support is available via in-app chat and a helpline. Availability Drivers4Me operates primarily in India and serves major cities like: Kolkata, Delhi, Mumbai, Hyderabad, and
About Drivers4Me: Drivers4Me is a leading platform offering professional driver services on-demand for both B2B and B2C sectors. We specialize in providing reliable, verified, and trained drivers for various travel needs, including city trips, outstation travel, and mini-outstation trips. Job Role: We are looking for a detail-oriented, organized, and proactive Operations Executive to join our team. The role involves overseeing and managing daily operations, coordinating between customers and drivers, and ensuring the smooth functioning of the company’s services. This role is key in maintaining high service quality standards and achieving operational excellence. Key Responsibilities: Managing Daily Operations: Supervise and streamline daily operations, ensuring efficient delivery of service to customers. Driver Coordination: Allocate and manage drivers, ensuring timely pick-ups and drop-offs while maintaining service quality. Customer Coordination: Address customer concerns, ensuring issues are resolved promptly and satisfaction is maintained. Service Quality Assurance: Ensure that drivers adhere to quality and safety standards. Monitor and improve service standards. Inventory Management: Oversee the maintenance and availability of vehicles, ensuring that the fleet is ready for use when needed. Reporting: Maintain accurate records of operational activities, bookings, driver performance, and customer feedback. Problem Resolution: Troubleshoot operational issues that arise and take necessary action to resolve them. Achieving Targets: Work with senior management to meet operational goals and KPIs, contributing to the company’s growth. Requirements: Educational Qualification: Minimum bachelor’s degree (preferably in Business Administration, Operations, Logistics, or a related field). Skills: Strong organizational, multitasking, and problem-solving skills. Ability to manage both drivers and customer relationships effectively. Proficient in using technology and mobile apps for operations management. Knowledge of local transportation regulations and policies is a plus. Leadership: Ability to lead a team and ensure smooth coordination between all departments. Communication Skills: Excellent verbal and written communication skills, including proficiency in English, Hindi, and Bengali (preferred). Benefits: Opportunities for career advancement and skill development.