Job
Description
Location: Remote Schedule: EST Overlap Required Experience: 4–8 Years Industry: E-commerce, D2C, B2B, B2C Operations Compensation: Competitive (based on experience) 🏢 About Us Lyfe Hardware is a fast-scaling US-based D2C brand in the home improvement and architectural hardware space. We combine high-quality design with smart operations to deliver exceptional products to both consumers and businesses. As we scale, we’re looking for a dynamic, detail-obsessed Operations Project Manager to lead internal projects, build processes, and drive operational excellence across departments. 🎯 Key Responsibilities 🔹 Strategy & Process Ownership Design, implement, and scale processes across operations, supply chain, fulfillment, and internal workflows Build systems from scratch and improve existing SOPs to enable speed and efficiency Set up tracking dashboards, reporting structures, and ownership maps across teams 🔹 Project & Task Management Own the project management structure across departments using Asana (or similar tools) Coordinate cross-functional initiatives across ecommerce, logistics, marketing, and support Track tasks, deadlines, and deliverables — and hold teams accountable Prioritize ruthlessly and solve bottlenecks in real time 🔹 Automation & AI Execution Use tools like Zapier, Make, ChatGPT, and others to reduce manual work Create or delegate automation workflows (must know enough to direct or QA outsourced automation) Ensure operational tasks are AI- and efficiency-first Be uncheatable: understand enough to not be fooled when others automate poorly 🔹 E-commerce Operations Oversee omni-channel commerce: Shopify, Amazon, Etsy, Wayfair, Walmart Collaborate with product, catalog, fulfillment, and support teams to improve order/inventory flow Ensure accurate listings, platform updates, and inventory availability 🔹 Team & People Management Lead project contributors (internal + freelancers), clearly assigning ownership and deadlines Improve team efficiency through better documentation (SOPs), process clarity, and load balancing Build a system that enables others to scale with minimal hand-holding 🔹 Continuous Learning & Strategic Thinking Stay ahead of trends in tools, automation, ecommerce logistics, and PM systems Collaborate with founders to build systems that can scale revenue and reduce overhead ✅ What We’re Looking For Must-Haves Bonus 4–8 years in operations, project management, or strategy roles Ecommerce or similar experience Strong team & people management experience Shopify, ERP, or order management knowledge Experience building and managing SOPs and internal workflows Startup or high-growth exposure Proficiency with any project management tool (Asana preferred) Worked with remote teams across time zones Familiarity with automation platforms & AI tools Familiar with platform selling (Amazon, Wayfair) Strong communication, documentation & delegation skills Understands catalog management or creative pipelines 🧠 Tools You Might Use Asana, Notion (for PM) Zapier, n8n, Make, ChatGPT, Sheet AI (for automation) Slack, Google Workspace, Loom (for team coordination) Shopify, Amazon Seller Central, ERP/Inventory tools 🌍 Why Join Lyfe Hardware? Work with a nimble, high-performing team that values ownership and initiative Build and scale real systems for a growing international business Remote-first with flexibility and long-term growth opportunities No micromanagement — just clear expectations and strong outcomes An opportunity to become a Core team member of a growing startup A place where your decision and innovative mind will be truly appreciated Skills: ai fundamentals,e-commerce,sops,communication,operations,process improvement,shopify,team management,amazon,delegation,project,inventory management,cross-functional collaboration,management,teams,asana,automation,ecommerce,strategy,reporting,ai tools,project management,ownership Show more Show less
