L ife at IZT Where growth knows no bounds! Join the IZT community of rockstar professionals and unleash your potential in a dynamic work environment that prioritizes growth, teamwork, and inventive thinking. We re all in this together, and we believe every team member is a crucial piece of our puzzle. Our mission To create a workplace that fuels your progress and creativity. So, let s roll out the red carpet and welcome you to the IZT family! Our Culture Exceptional Work Environment Nurtures an Entrepreneurial Spirit Cultivates Strong Leadership Qualities Seeks Self-Motivated Individuals Opportunities as Personal Brand Ambassadors A Company Driven by Passion for Work To excel in this role, you should possess the following: Job Description: Develop, implement, configure, and upgrade BMC Remedy systems, with a focus on Remedy AR Server and Remedy Mid-Tier. Integrate BMC Remedy with external systems using web services and REST APIs. Apply patches and perform version upgrades to ensure system security, stability, and performance. Configure and maintain BMC Remedy v9.x in a high-availability, clustered environment. Customize BMC Remedy applications based on specific business and customer requirements. Manage user authentication and access using SSO (Single Sign-On), RSSO, and LDAP plugins. Troubleshoot technical issues, identify root causes, and provide effective resolutions promptly. Collaborate closely with clients and internal teams, offering support in consulting roles, including on-call support and occasional travel. Qualifications: Minimum 3 years of hands-on experience with BMC Remedy development, configuration, and upgrades. Strong practical experience with web services and REST API integration. Proven expertise in applying patches and upgrading Remedy AR Server and Mid-Tier. Proficiency in configuring BMC Remedy in a high-availability and clustered setup. Demonstrated ability to customize Remedy applications to meet unique customer needs. Solid understanding of identity and access management tools such as SSO, RSSO, and LDAP. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities; flexible to work in client-facing and consulting environments. Day in the Life of a Remedy Developer As a Remedy Developer at IZT, your day involves developing and customizing BMC Remedy applications, integrating external systems via APIs, and ensuring optimal server performance through upgrades and patching. You troubleshoot issues, configure identity management tools like SSO and LDAP, and provide expert consulting to clients. Flexibility is key, with occasional on-call support and travel. Strong communication, problem-solving, and technical skills help you deliver reliable, high-availability solutions every day.

1.Office 365 Management:**Proficiently handle Office 365 applications, ensuring optimal usage and troubleshooting issues as theyarise.2. Firewall Knowledge:**Manage and maintain firewall configurations to ensure network security and prevent unauthorizedaccess.3. Access Point Configuration:**Configure and maintain access points to provide seamless and secure connectivity for all users.4. Laptop Hardware Expertise:**Possess in-depth knowledge of laptop hardware components, diagnose hardware problems, andperform necessary repairs or replacements.5. Hardware Support:**Provide timely and effective support for hardware-related issues, resolving problems efficiently tominimize downtime.6. Cloud Technologies:**Familiarity with cloud platforms and services, ensuring seamless integration and optimization of cloudresources. Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Schedule: Day shift Application Question(s): Current CTC.? ECTC.? Notice period Experience: IT: 1 year (Required) Location: Gurugram, Haryana (Required) Work Location: In person

1.Office 365 Management:**Proficiently handle Office 365 applications, ensuring optimal usage and troubleshooting issues as theyarise.2. Firewall Knowledge:**Manage and maintain firewall configurations to ensure network security and prevent unauthorizedaccess.3. Access Point Configuration:**Configure and maintain access points to provide seamless and secure connectivity for all users.4. Laptop Hardware Expertise:**Possess in-depth knowledge of laptop hardware components, diagnose hardware problems, andperform necessary repairs or replacements.5. Hardware Support:**Provide timely and effective support for hardware-related issues, resolving problems efficiently tominimize downtime.6. Cloud Technologies:**Familiarity with cloud platforms and services, ensuring seamless integration and optimization of cloudresources. Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Schedule: Day shift Application Question(s): Current CTC.? ECTC.? Notice period Experience: IT: 1 year (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

•Gather requirements through various methods, including interviews, workshops, and document analysis. •Document requirements in user stories, functional specifications (FSD), and business requirement documents (BRD). •Own relationships with project stakeholders to gather, prioritize, and document requirements. •Act as a liaison between stakeholders and the technical team to ensure requirements are understood and met. •Collaborate with platform and QA teams to ensure smooth implementation and identify issues early. •Assist with release estimates and enforce project deadlines. •Perform customer demos, assist in UAT, and provide support post-implementation. •Drive customer engagement and promote implementation adoption. •Support the consultancy team by assessing client situations and defining solutions. •Facilitate transformation in multiple ServiceNow implementation projects. •Mentor and coach team members in best practices and effective business analysis work. •Provide support to help team members grow in their roles. Show more Show less

We are seeking a highly skilled Asset Manager / CMDB Process Consultant to lead and drive Configuration Management Database (CMDB) and Asset Management processes within our ITSM environment. The ideal candidate will have deep expertise in designing, implementing, and governing IT asset and configuration management processes, ensuring data integrity and process alignment with ITIL best practices. Key Responsibilities: Own and manage the end-to-end CMDB and Asset Management processes , including governance, compliance, and optimization. Define, implement, and continuously improve CMDB and Asset lifecycle management in alignment with ITIL standards. Collaborate with stakeholders to ensure accurate and complete configuration data across tools and systems. Define and manage policies for discovery, reconciliation, data normalization , and relationship mapping. Work closely with ITSM, ITOM, Security, and Infrastructure teams to ensure alignment of asset data with operational needs. Drive automation initiatives for asset data collection and maintenance. Analyze and report on CMDB data quality and asset lifecycle KPIs. Conduct regular audits and reviews of the CMDB to ensure data accuracy and completeness. Provide training and documentation to end users and stakeholders on CMDB/Asset Management processes and tools. Act as a consultant to customers or internal teams on process design, tool configuration, and compliance requirements. Required Skills & Experience: 6+ years of experience in ITSM, CMDB, and Asset Management roles. Proven experience as a CMDB or Asset Process Consultant/Manager . Strong knowledge of ITIL v3/v4 framework , especially around Configuration and Asset Management. Hands-on experience with ServiceNow, BMC Remedy, or similar ITSM/CMDB platforms . Experience in implementing CMDB Discovery tools (ServiceNow Discovery, BMC Discovery, etc.). Ability to define process documentation, RACI matrices, and governance models. Excellent communication, stakeholder management , and documentation skills. Strong analytical and problem-solving abilities. Preferred Qualifications: ITIL v3/v4 Foundation or Intermediate Certification. ServiceNow Certified System Administrator (CSA) or CMDB/Discovery Micro-Certifications. Experience working in large enterprise environments. Knowledge of software asset management (SAM) and hardware lifecycle . Show more Show less

ServiceNow Architect - Input Zero Technologies: Your Boutique Solution for Enterprise Service Management At Input Zero Technologies(IZT), we specialize in Enterprise Service Management functions, with a particular focus on ServiceNow, BMC Product Suite, and RPA. What sets us apart is our large enterprise C-level CXO exposure, which differentiates us from the rest of the pack in this segment. Know our company Life at IZT Join the IZT community of rockstar professionals and unleash your potential in a dynamic work environment that prioritizes growth, teamwork, and inventive thinking. We're all in this together, and we believe every team member is a crucial piece of our puzzle. Our mission? To create a workplace that fuels your progress and creativity. So, let's roll out the red carpet and welcome you to the IZT family! YOUR DREAM O U R P L A T F O R M To excel in this role, you should possess the following: JOB PROFILE: - ServiceNow ITSM Architect Input Zero Technologies | Talent Description •Good knowledge of infra, network other products so that consulting can be provided around best practices for integration. • Industry and project experience of 8+ years with ServiceNow ◦ Consultancy experience will be advantageous. • Strong analytical skills, communication, and presentation skills ◦ Ability to manage customer and stakeholder expectations. •Have the drive and determination to learn and continuously share your knowledge with others. •Experience working in an IT Service Management (ITIL) / Agile / DevOps environment. • Hold a ServiceNow System Administrator certification and Implementation Specialist • Prior experience of working with international teams (this role is in the Nordics) • Fluency in Norwegian and English language •Effectively managing key stakeholders both internally and externally to the organization • Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives. • Engage with the customer’s Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer’s core applications. •Establish and manage technical governance. • Ensure the instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. • Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client’s needs. •Demonstrating solid insights in designing ServiceNow solutions • Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (e.g., ITSM, CSM, HR, ITOM, SecOps) •Understanding and having experience in driving process optimization, efficiencies and productivity using automation • Produce a detailed functional design document to match customer requirements. • Act as a mentor to support less experienced colleagues. Where growth knows no bounds! ServiceNow Architect revolves around high-level strategy, solution design, and ensuring the alignment of the platform with an organization’s long-term IT and business goals. The day typically starts with reviewing architectural roadmaps, platform performance, and upcoming project timelines. Early meetings often involve discussions with stakeholders to understand complex business needs and translate them into scalable ServiceNow solutions, whether in ITSM, ITOM, HRSD, CSM, or custom application areas. The architect collaborates closely with developers, project managers, and other technical leads to guide the implementation, ensuring adherence to best practices, security standards, and platform governance. A significant portion of the day is dedicated to designing workflows, integrations, and data models, along with evaluating new ServiceNow features or third-party tools that could enhance the platform. Architects also review code and technical documents, provide mentorship to teams, and proactively resolve architectural challenges. As a thought leader, the ServiceNow Architect plays a key role in driving digital transformation, platform scalability, and innovation, while maintaining system stability and compliance. Day in the Life of a ServiceNow Lead at IZT United States of America Dubai India Australia YOUR DREAM O U R P L A T F O R M Input Zero Technologies | Show more Show less

We are looking for ServiceNow Senior Engineer with : Total Experience - 4+yrs Location - Noida, Bangalore and Pune Notice Period - Less than 30 days/Serving Notice Preferred Requirements ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Develop, and maintain custom code for all ServiceNow modules Analyses user requirements and current procedures to design and develop new automated process workflows within the ServiceNow environment Gather requirements, design, develop, and maintain application integration with any third-party applications Works with internal process managers and ServiceNow administrators to implement and support all ServiceNow modules Provides technical leadership and advice to all areas of business unit Basic Requirements – At least four (4) years of relevant ServiceNow development experience in an enterprise environment Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Responsible for Integrations with 3rd party tools, applications and systems Demonstrated knowledge of system design and development used within web service or message-based applications (e.g. REST/SOAP) Hands on experience on modules like ITSM, Service Portal and Scoped applications ServiceNow modules in support of SLA and reporting requirements Experience with Agile/SCRUM project management methodologies Strong knowledge of ServiceNow and good experience in doing customization in UI Pages / UI Macro / Jelly Scripting / JavaScript etc. Knowledge of Web Development frameworks like Angular JS / HTML 5 / JQuery / CSS Proven ability to work across multiple functional teams in the creation of an application development/support process Show more Show less

Job Title: Senior IT Talent Acquisition Specialist Location: Only from Bangalore Notice Period: Less than 30 Days About the Role: We are looking for a Senior IT Talent Acquisition Specialist who will play a critical role in driving the recruitment strategy and execution for our growing technology teams. This individual will act as a strategic partner to business leaders, shaping workforce planning and talent pipeline development acrouss a range of technical domains. This is not just a sourcing role — it’s a position for someone passionate about talent strategy, market intelligence, and creating high-impact hiring frameworks in collaboration with cross-functional leaders. Key Responsibilities: Partner with senior leadership to understand business goals and translate them into actionable talent acquisition strategies. Manage the end-to-end recruitment lifecycle for mid-to-senior level IT and technical roles across software engineering, Saas, cloud, DevOps, data, cybersecurity, and infrastructure. Build proactive pipelines through sourcing, networking, referrals, and partnerships with technical communities. Leverage data and analytics to influence hiring decisions and improve recruitment outcomes. Collaborate with HR and DEI teams to ensure an inclusive hiring process and diverse talent pipeline. Drive employer branding initiatives targeting IT and engineering talent through digital and community engagement. Lead talent market mapping, competitor analysis, and compensation benchmarking for tech roles. Act as a subject matter expert on tech hiring trends, talent availability, and best-in-class recruitment practices. Mentor junior TA team members and help refine the interview and selection process for technical roles. Required Qualifications: Bachelor’s degree in Human Resources, IT, Business, or a related field; Master’s degree is a plus. 5–8 years of experience in IT/technical talent acquisition, preferably in both agency and in-house environments. Proven ability to manage senior stakeholder relationships and influence hiring outcomes at the leadership level. Strong understanding of technical roles, technologies, and software development life cycles. Experience working with ATS systems (e.g., Greenhouse, Lever, Workday), sourcing tools (LinkedIn Recruiter, Entelo, etc.), and HR analytics platforms. Excellent communication, presentation, and consultative skills. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Show more Show less

Job Title : ServiceNow Business Analyst Location : Bangalore,Pune ,Noida Experience : Minimum 4 Years Employment Type : Full-Time Notice Period: Immediate, 30 days or Serving is preferred Job Summary: We are seeking a detail-oriented and proactive Business Analyst with 4- 8 years of experience, preferably in ServiceNow implementation and enhancement projects. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring the successful delivery of ServiceNow-based solutions by translating business needs into clear functional requirements. Key Responsibilities: - Collaborate with business stakeholders to gather, analyze, and document requirements for ServiceNow projects. - Work closely with ServiceNow architects, developers, and QA teams to ensure accurate implementation of business requirements. - Create and maintain user stories, process flows, functional specifications, and acceptance criteria. - Participate in requirement workshops, solution walkthroughs, UAT sessions, and training activities. - Track and communicate project progress, risks, and issues to internal stakeholders. - Support change management and training initiatives related to new ServiceNow features or modules. - Ensure alignment with ITIL processes and ServiceNow best practices throughout the project lifecycle. Required Skills & Qualifications: - 3 to 4 years of experience as a Business Analyst, with hands-on involvement in ServiceNow projects. - Strong understanding of IT service management (ITSM) concepts and workflows. - Experience in writing BRDs, FSDs, user stories, and acceptance criteria. - Familiarity with Agile/Scrum methodologies and project tools like JIRA, Confluence, or similar. - Excellent communication, presentation, and interpersonal skills. - Ability to work in a fast-paced, collaborative environment. Preferred Qualifications: - Exposure to modules like ITSM, CSM, HRSD, or ITOM in ServiceNow. - Experience with ServiceNow reporting and dashboards. - ITIL Foundation certification is a plus. - ServiceNow Fundamentals or Business Analyst certification (if any) is an added advantage Show more Show less

Experience- 3-4 years Location - Pune NP - Immediate Joiner ServiceNow System Administrator Certification •ServiceNow Implementation Specialist Certification •Experience working with ServiceNow domains Hands on experience on modules like ITSM, Service Portal and Scoped applications •ServiceNow modules in support of SLA and reporting requirements •Experience with Agile/SCRUM project management methodologies • Strong knowledge of ServiceNow and good experience in doing customization in UI Pages / UI Macro / Jelly Scripting / JavaScript etc. • Knowledge of Web Development frameworks like Angular JS / HTML 5 / JQuery / CSS • Proven ability to work across multiple functional teams in the creation of an application development/support process #immediatejoiner #hiring #hiringnow #servicenow #developer #itsm #hrsd #itom #grc #interation #pune Show more Show less

Job Title: IT Administrator Location: Noida/Bangalore Job Type: Full-Time Experience: 2+ Years Reports To: IT Manager / Head of IT Notice period : Immedaite to 15 days only Job Summary: We are seeking an experienced and proactive IT Administrator to oversee and support our IT infrastructure. The successful candidate will have hands-on expertise in Windows Server, Linux, networking, cloud technologies, Microsoft 365 (Outlook Admin Console), and hardware management . You will be responsible for maintaining system uptime, improving performance, securing systems, and providing end-user support. Key Responsibilities: 1. Server & System Administration: Deploy, configure, and maintain Windows Server (2016/2019/2022) and Linux environments (Ubuntu, CentOS, RHEL) . Manage services such as Active Directory, DNS, DHCP, Group Policy, file shares , and remote access . Perform regular system backups, updates, patching, and disaster recovery planning. 2. Microsoft 365 / Outlook Admin Console: Administer Microsoft 365 / Outlook 365 accounts, licenses, and mailbox permissions. Manage user provisioning, password policies, MFA, and security settings. Troubleshoot mail flow, delivery issues, and provide user support on Exchange Online, OneDrive, Teams, and SharePoint . 3. Networking & Security: Configure and manage routers, switches, firewalls (e.g., Fortinet, Cisco, MikroTik) , and Wi-Fi access points . Monitor network performance and resolve connectivity or latency issues. Enforce network and endpoint security standards including firewall rules, antivirus , and intrusion prevention systems . 4. Cloud Technology: Manage virtual machines, storage, and services in cloud environments such as Microsoft Azure, AWS, or Google Cloud . Support hybrid environments and assist with cloud migrations. Ensure high availability and proper backup strategies for cloud infrastructure. 5. Hardware & User Support: Install, configure, and troubleshoot PCs, laptops, printers, peripherals , and mobile devices. Maintain hardware inventory, procurement, and warranty management. Provide Level 1 & 2 support for end-users across platforms and services. 6. Documentation & Compliance: Create and maintain system documentation, network diagrams, and SOPs. Assist in audits and compliance reporting as per company policies. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 3 years of hands-on experience as an IT Administrator or similar role. Strong expertise in Windows Server and Linux administration . In-depth knowledge of Microsoft 365 (Outlook Admin Console) . Solid understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Firewall configurations . Practical experience with cloud platforms (Azure, AWS, or GCP). Experience in IT hardware installation, repair, and troubleshooting. Preferred Certifications (not mandatory but a plus): Microsoft 365 Certified: Modern Desktop Administrator / Messaging Administrator Microsoft Certified: Azure Administrator Associate RHCSA / RHCE (Linux) CompTIA A+ / Network+ / Security+ Cisco CCNA Show more Show less

Role : ServiceNow Architect Location Preference : Bangalore, Pune, Noida Job Summary: We are seeking a highly skilled and experienced ServiceNow Architect with deep expertise in IT Service Management (ITSM) to lead the design, architecture, and implementation of ServiceNow solutions. The ideal candidate will serve as the technical authority on the ServiceNow platform and drive best practices for process automation and enterprise service management. Key Responsibilities: Lead the design and architecture of scalable and maintainable ServiceNow solutions, primarily focused on ITSM. Translate business requirements into technical solutions and architecture documentation. Define standards, best practices, and governance for platform usage and development. Collaborate with stakeholders to gather requirements and align ServiceNow capabilities to business needs. Oversee development efforts, integrations, and configurations related to the ServiceNow platform. Guide and mentor ServiceNow developers and administrators. Own platform upgrades, patching strategy, and technical roadmaps. Evaluate new ServiceNow features and applications (e.g., ITOM, CSM, HAM/SAM) for fit and adoption. Ensure data integrity, security standards, and performance optimization. Required Qualifications: Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred). 7+ years of IT experience, with 3+ years in ServiceNow architecture/design. Strong hands-on experience with ServiceNow ITSM modules : Incident, Problem, Change, Request, CMDB, Knowledge, SLAs, etc Experience in ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes). In-depth understanding of integration frameworks (REST/SOAP, MID Servers, LDAP, SSO, etc.). Proven experience in designing complex workflows, service catalogs, and orchestration. ServiceNow Certified System Administrator and Certified Implementation Specialist – ITSM. Excellent communication, documentation, and stakeholder management skills. Preferred Qualifications: Experience with additional ServiceNow modules (e.g., ITOM, SecOps, HRSD). Knowledge of ITIL practices and ITSM frameworks (ITIL v3 or v4 certification preferred). Experience working in Agile/Scrum environments. Exposure to ServiceNow App Engine or low-code/no-code development practices.

Job Title: Service Delivery Manager – ITSM/ESM Tools (ServiceNow & Others) Location: Hyderabad, India Job Summary: We are looking for an experienced Service Delivery Manager to oversee the implementation, operations, and continuous improvement of ServiceNow and other enterprise service management (ESM) and IT service management (ITSM) platforms . Acting as the single point of contact (SPOC) for all service delivery and operational matters, this role will ensure effective end-to-end management of tools, processes, and stakeholders to support business objectives. Key Responsibilities: Service Management & Delivery Own the delivery, administration, and operational excellence of ServiceNow and other ITSM/ESM platforms (e.g., Jira Service Management, BMC Remedy, Ivanti, Freshservice, etc.). Manage and monitor day-to-day platform performance, availability, and compliance with SLAs and KPIs. Ensure effective incident, problem, change, and request management across all tools. Implementation & Enhancement Lead new implementations, platform upgrades, module rollouts, and integrations between ITSM/ESM systems. Oversee requirements gathering, solution design, configuration, and deployment activities. Stakeholder Engagement Serve as the primary liaison between business teams, technical teams, and vendors for all tool-related initiatives. Conduct regular service reviews, operational reporting, and performance reviews with stakeholders. Continuous Improvement & Governance Drive process improvements, automation opportunities, and tool optimization to enhance user experience and service efficiency. Define and enforce governance standards, policies, and best practices across platforms. Project Management Develop project plans, track milestones, and manage risks for multiple parallel initiatives. Coordinate testing, training, and deployment activities with relevant teams. Team & Vendor Management Guide and mentor support and operations teams working on the various ITSM/ESM tools. Manage third-party vendors, contracts, and performance agreements to ensure service quality. Required Skills and Experience: Experience: Minimum 8–10 years in IT service management, operations, or delivery roles. 3–5 years of experience managing ServiceNow plus exposure to at least one or more other ITSM/ESM tools (e.g., Jira Service Management, BMC Remedy, Ivanti, Freshservice). Proven track record managing implementations and operations across complex enterprise environments. Technical Skills: Strong understanding of ITSM/ESM tools, including configuration, administration, and integrations. Familiarity with ITIL processes and service management best practices. Ability to work across multi-tool environments and drive harmonized processes. Soft Skills: Excellent communication, negotiation, and stakeholder management capabilities. Strong problem-solving and analytical thinking. High degree of ownership and accountability. Education and Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. ITIL Foundation certification (preferred). ServiceNow and/or other ITSM tool certifications are a plus. Work Location: Hyderabad, India Onsite work model (as per customer policy) Employment Type: Full-time, Permanent

ITOM Architect – ServiceNow Company: InputZero Technologies Location: Bangalore | Pune | Noida Experience: 8+ Years Employment Type: Full-Time About InputZero: InputZero Technologies is a trusted Elite ServiceNow Partner, driving digital transformation and automation excellence since 2010. With presence across India, Dubai, and the USA, we specialize in delivering impactful ServiceNow solutions with a 98% client renewal rate. Job Summary: We are looking for a seasoned ITOM Architect with deep expertise in the ServiceNow ITOM suite to design, lead, and implement robust IT operations management solutions for our global clientele. The ideal candidate will possess technical leadership, presales exposure, and hands-on experience across Discovery, Service Mapping, Event Management, Cloud Management, and CMDB best practices . Key Responsibilities: Lead end-to-end ITOM implementations across client environments. Design and architect scalable solutions using ServiceNow ITOM modules: Discovery Service Mapping Event Management Cloud Management CMDB and related integrations Collaborate with customers, internal stakeholders, and project teams to gather requirements, define architecture, and create high-level solution designs. Define and enforce ServiceNow and ITOM best practices. Provide subject matter expertise in workshops, presales, and POCs. Ensure integration of third-party systems with ServiceNow. Mentor junior developers and solution consultants on ITOM capabilities. Collaborate with platform owners to support performance optimization, updates, and governance. Required Qualifications: Minimum 8+ years of experience in IT Operations or Enterprise IT tools. Minimum 5+ years hands-on experience with ServiceNow ITOM modules. Deep expertise in ServiceNow Discovery, CMDB design , and Service Mapping . Strong understanding of mid-server configuration , patterns , credentials , and data sources . Proven experience in Event Management and integrations with tools like SolarWinds, Zabbix, Nagios, SCOM, etc. Experience in integrating with Cloud platforms (Azure, AWS, GCP) using ServiceNow. Knowledge of ITIL , CI/CD , and DevOps methodologies. ServiceNow certifications preferred: Certified Implementation Specialist – ITOM / Discovery / Event Management .

Role Summary We are hiring a Project Manager to lead and actively execute the full lifecycle of the technical RFP process for the ANU Talent Acquisition platform. This role demands strategic oversight, hands-on execution, and stakeholder alignment to ensure timely and high-quality vendor selection, evaluation, and contracting. Key Responsibilities �� RFP Lifecycle Management • Lead and execute the full RFP process: scope finalization, release, vendor Q&A, proposal evaluation, orals, down-selection, and contracting. • Draft and finalize RFP documents, scoring templates, and evaluation matrices. • Actively manage and perform tasks to ensure adherence to key milestones and timelines, including proposal submission, orals and vendor selection and in September �� Technical & Functional Oversight • Analyze and assess vendor proposals for platform architecture, AI-readiness, modularity, and integration capabilities. • Conduct technical workshops with shortlisted vendors to validate solution depth and feasibility. • Prepare technical summaries and recommendations for leadership review. �� Stakeholder Coordination • Engage with business, procurement, and AI Labs teams to align on evaluation criteria and scoring templates. • Organize and facilitate orals logistics, including participant coordination and MS Teams access. • Document stakeholder feedback and incorporate into evaluation outcomes. �� Governance & Reporting • Create and maintain dashboards and weekly status updates for leadership and the core evaluation team. • Prepare Go/No-Go decision materials and final award presentations for internal stakeholders. • Ensure all documentation is complete and audit-ready. Qualifications • 5+ years of experience in project management, preferably in enterprise technology or talent platforms. • Proven success in managing and executing complex RFPs with multiple vendors and cross-functional teams. • Strong understanding of AI-enabled platforms, modular architecture, and integration workflows. • PMP or equivalent certification preferred. Success Metrics • Timely completion of RFP milestones and vendor selection. • Quality of vendor evaluations and documentation. • Stakeholder satisfaction and alignment across business and technical teams.

Role : Senior Java software engineer Location : Noida and Bangalore Notice period : Only immediate We are looking for : Bachelor’s degree in Computer Science or related engineering field 3+ years of experience in software development in Frontend and Backend Technologies Strong Knowledge of back-end development frameworks and platforms Solid experience in Java/J2EE skills Strong Spring fundamentals and OOPS concept Working Knowledge of RDBMS Solid JavaScript skills Strong understanding of web development technologies Angular or React experience Excellent written and oral communication skills Demonstrated experience with Scrum or other Agile development methodologies Ability to work with a team mindset Experience with developing and delivering SaaS software If you meet the above requirements and are looking for an exciting opportunity to contribute to our organization's success, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Role : ServiceNow Business Analyst Preferred work Location : Noida , Bangalore and Pune Mode of working : Hybrid Job Summary: We are seeking a skilled and detail-oriented ServiceNow Business Analyst to join our team. The ideal candidate will act as a liaison between stakeholders and the ServiceNow development team, translating business requirements into functional specifications, and supporting the design, implementation, and optimization of ServiceNow modules such as ITSM, HRSD, CSM, or ITOM. Key Responsibilities: Gather and analyze business requirements from stakeholders and translate them into functional and technical specifications for ServiceNow solutions. Work closely with developers, architects, and end users to design and implement solutions in ServiceNow. Lead workshops and meetings to identify process improvements and automation opportunities. Document business processes, workflows, use cases, user stories, and acceptance criteria. Create and manage ServiceNow reports and dashboards to support business decision-making. Assist in testing, user training, and change management activities. Serve as a subject matter expert (SME) for ServiceNow capabilities and features. Collaborate with cross-functional teams including IT, HR, Finance, and Customer Support. Ensure solutions comply with organizational policies, procedures, and regulatory standards. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. 3+ years of experience as a Business Analyst, preferably in a ServiceNow environment. Strong knowledge of ServiceNow platform and modules such as ITSM, ITOM, HRSD, or CSM. Experience with Agile/Scrum methodologies. Proficient in writing user stories, business requirements documents (BRDs), and functional specifications. Strong analytical, problem-solving, and communication skills. Ability to work independently and manage multiple priorities. Preferred Qualifications: ServiceNow Certified System Administrator or other ServiceNow certifications. Experience with ServiceNow scripting (e.g., Business Rules, Client Scripts) is a plus. Experience integrating ServiceNow with other enterprise systems (e.g., CMDB, LDAP, Jira). Familiarity with ITIL practices and frameworks. The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment. Responsibilities Track and report data Build cross-functional partnerships, internally and externally Manage budgets Maintain a competitive market knowledge

Location: Bangalore Notice Period : Immediate to 15 Days Only Job Summary: We are seeking a dynamic and detail-oriented IT Recruiter with 2 to 5 years of experience in end-to-end technical recruitment. The ideal candidate will have a strong background in sourcing and hiring for niche technology roles, specifically in ServiceNow, SAP, and Salesforce . You will collaborate with hiring managers and stakeholders to identify talent needs, develop hiring strategies, and ensure a smooth recruitment process. Key Responsibilities: Manage the full recruitment lifecycle including sourcing, screening, interviewing, scheduling, and offer management. Effectively source candidates using LinkedIn, job portals, social media, databases , and referrals. Develop and maintain a strong pipeline of qualified candidates for ServiceNow, SAP, and Salesforce positions. Screen and evaluate resumes and technical skill sets to match client requirements. Partner with hiring managers and technical teams to define job requirements and candidate profiles. Coordinate and schedule technical interviews and follow-ups. Provide regular updates and reports on recruitment metrics and progress. Ensure a high-quality candidate experience throughout the recruitment process. Maintain and update the ATS (Applicant Tracking System) and ensure compliance with data privacy regulations. Keep abreast of market trends, salary benchmarks, and competitor hiring strategies in IT technologies. Required Skills & Qualifications: 2–5 years of proven experience in IT recruitment, preferably in a fast-paced agency or in-house environment. Strong understanding of roles and technologies related to ServiceNow, SAP (all modules), and Salesforce . Experience sourcing and screening candidates for technical and functional roles. Excellent communication and interpersonal skills. Ability to manage multiple open positions simultaneously. Hands-on experience with ATS platforms and job boards (e.g., Naukri, Dice, Indeed, Monster, LinkedIn Recruiter). Bachelor's degree in Human Resources, Business, IT, or a related field. Preferred Qualifications: Familiarity with technical assessments and interview evaluation criteria. Prior experience recruiting for global clients or offshore/onshore roles . Knowledge of recruitment compliance and employment laws is a plus. What We Offer: Competitive salary and performance-based incentives. Opportunity to work on high-impact and niche technology roles. Collaborative and growth-driven work environment. Learning and development programs to enhance recruitment skills.