2880 Nimble Jobs

Senior UX Researcher Hyderabad, Telangana, India Date posted Jul 31, 2025 Job number 1854158 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Design & Creative Discipline UX Research Employment type Full-Time Overview About Growth Research at Microsoft Our mission is to inform and accelerate the growth of Microsoft 365, Copilot, and other Microsoft commercial and consumer products by deeply understanding customer motivations, needs, and concerns -especially those that prevent discovery, trial, and adoption. This is particularly critical for our AI-powered experiences like Copilot, which are designed to empower people to do more. As the industry undergoes a fundamental transformation, we aim to stay at the forefront of innovation. People want tools that help them work efficiently and effectively, stay connected to their company culture, understand how to succeed, and feel supported throughout their journey. We believe our products can help them achieve these goals. Our research team operates like a startup. We encourage a sense of “founderism” and ownership. We support our partners with actionable research and strong points of view that drive strategy. In this role, you’ll engage directly with customers, iterate quickly, and focus on solving their most critical needs. Your work will help deliver a connected, innovative ecosystem of products that are easy to find, try, and use. Who We’re Looking For We’re especially excited about candidates who are eager to learn and grow, embrace new ways of working, and bring a growth mindset. If you have a strong track record of delivering results and thrive in cross-functional collaboration—with UX researchers, designers, data scientists, content designers, PMs, marketers, and engineers—this is the team for you. The Role As a Senior UX Researcher on the Growth Research team, you’ll help shape human-centered strategies that guide product direction and inform the full product lifecycle. You’ll integrate insights about human behaviors, attitudes, practices, and norms to influence both near- and long-term product investments. You’ll work closely with UX designers, product managers, engineers, data scientists, and fellow researchers to ensure we’re addressing the most important user needs and uncovering new opportunities. You will spend your time working on both foundational and evaluative research. The expectation is to be nimble - working closely with product teams on work that immediately influences roadmaps while staying ahead by identifying the important areas that we must tackle to enable them to accomplish their priorities. You will partner with UX design, content, PM and engineering to ensure that your insights and recommendations are immediately implementable. Much of your work will be self-directed; at the same time, you will need to stay in sync with teammates and feature crews. Qualifications Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience OR equivalent experience Experience with at least one remote research study tool such as DScout, User Testing or Qualtrics is recommended. Experience with designing and prototyping in Figma or Figjam is a plus. #copilot #growth #userresearch Responsibilities Responsibilities: Cross-functional collaboration: Interact with product managers, engineers, designers, data scientists, and executive stakeholders to identify the big questions we must answer through research. Research leadership/Product Opinon: Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals. Methodological expertise: Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders. Influence for Impact: Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines. Perform ongoing UX Health studies to evaluate and improve the user experience. Storytelling: Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations. A portfolio review presentation is expected as part of the interview process for this role. Your presentation should showcase your work experience and demonstrate your research and storytelling skills, along with your authentic interest for the space through compelling communication. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job ID: 35967 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue target Responsibilities Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Key Responsibilities Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Skills and Experience Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Role Specific Technical Competencies Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36215 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 1 Aug 2025 Key Responsibilities Strategy Interact with users and coordinate for UAT, UVT etc. Analyse issues, prioritize with PO on issues reported by PSS Writing / reviewing and finalizing FSD, Update configuration document etc. Tracking activities as per the plan and schedule Business Acquire adequate knowledge in both technology and AML / Case management domain that would help in better delivery Processes Adherence to design and test standards People & Talent Experience in PL/SQL. Have knowledge on Java based applications (Advanced Java, Java Script, JAR files, HTML, Java, Spring Boot, Open shift container platforms and API) and functionalities Coordinate with users and internal teams for the production / UAT / SIT. Interacting with internal stakeholders Testing team, PSS and other interfacing teams for project implementation as required. Ensure projects deliver more stable systems into production in terms of new programs Ensure familiarity with latest technology like Cloud technology. Risk Management The ability to identify the Application related key issues based on this information and put in place appropriate controls and measure Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Qualifications Knowledge in AML and OFSAA is added advantage. Skills and Experience Java SQL OBIEE API Knowledge Cloud Aml / Case Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36219 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 1 Aug 2025 Job Summary Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Responsible for deliverables of CSA functional/Technical requirements. Responsible for leading developers and guide them to have quality deliverables of CSA application RESPONSIBILITIES Strategy Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Need to participate in Solution discussions in the view of Client experience and functional deliverables. Responsible for managing developers and guide them to have quality deliverables of CSA applicatio Business Responsible for deliverables of CSA functional requirements. Responsible for providing solution for business requirements. Responsible for implementing solution for CSA functional requirements Processes Responsible for enhancements of development processes of CSA application Responsible for advising required tools which can enhance CSA development process Responsible for reviewing sources of CSL/Front-End modules Key Responsibilities People & Talent Responsible for guiding CSL/Front-End developers to understand existing CSL/Front-End components. Responsible for enforcing coding standards of CSA CSL/Front-End programs Risk Management Responsible to Adhere Group Risk management framework and process for CSL/Front-End development life cycle Responsible to place appropriate controls which helps to eliminate risks while delivering functional deliverables Governance Responsible to have awareness of Group standards and policies Responsible to provide inputs to developers about Group standards, policies, and regulatory procedures Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Associatio Key stakeholders CCIB-Channels Management Team, CCIB-Channels Product Owners Other Responsibilities Ensure completion of necessary e-learnings, role specific modules etc., Qualifications EDUCATION: Should have professional degree in terms of Software engineering (Preferrable Bachelor of Engineering/Master of Computer Application etc.,) Skills and Experience As Tech/Dev Manager need to work in understanding functional requirements and design the functionality using use-case and sequence diagrams Contribute to product design and establishment of requirements Participate in POC and mentoring junior associates Experience in implementing scalable web applications with fully automated deployment and control using Docker, Kubernetes, AWS, Jenkins etc Experience in Web Programming using Java/OCP/Oracle etc., and mentor other resources in Technical upscale Experience in Front end programming (using React JS) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36387 Location: Chennai, IN Area of interest: Audit, Accounting & Finance Job type: Regular Employee Work style: Office Working Opening date: 1 Aug 2025 Key Responsibilities Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders. Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE. Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. Understanding of Moody's reporting platforms is an advantage. SAS and/or Python knowledge is an added benefit. Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously strive for process improvement with standardisation, simplification and automation. People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and bank’s technology objectives. Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements. Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting – Head and Reporting Leads Credit and Market Risk functions – Functional Heads and Leads Capital Technology and PSS – Head and Leads across PSS and Technology Capital Change Management - Head and Leads across Capital Change Country Regulatory Reporting – CFO, Financial Controller and Country Leads Qualifications MBA (Fin) or Master’s in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. Chartered Accountant: Risk Management or related Professional Certification will be an added advantage. Minimum of 14 years of Capital Regulatory Reporting. Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU. Skills and Experience Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moody’s, Oracle, QRM About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36246 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 1 Aug 2025 Key Responsibilities The candidate will be responsible for owning end to end production issues. The candidate will be responsible to partner with project team, product engineering team and business leads in ensuring the service levels are met and take end to end ownership of the Production support. The candidate will be responsible for acting on the functional/technical activities of assigned to him/co-staff including incident, problem, and change along with SLA management. Contribute to planning and implementation of software and hardware upgrades Analyze trends and feed into the continuous improvement project wherever there are opportunities Communicate / escalate and co-ordinate for platform issues pro-actively with vendors and users Ability to complete the major tasks assigned to the team Knowledge base creation & training the team on technical skills Analyze the production issues and raise ADO’s wherever applicable Documentation of Production issue resolution as part of PSS Knowledge Portal Work with Capacity Management team to provide the required inputs on the capacity related parameters Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Associatio Key stakeholders CSG, Regional DCDA Teams Qualifications EDUCATION: B.E OR M.C.A Skills and Experience JAVA,J2EE Oracle/PL Sql AIX and Shell Scripting Agile methodologies and tools such as ADO Spring Boot based Micro-services beneficial Monitoring tools such as ITRS, BMC, Splunk, AppDynamics WaaS, MQ and Unix technologies About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 35750 Location: Chennai, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 1 Aug 2025 Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36379 Location: Chennai, IN Area of interest: Audit, Accounting & Finance Job type: Regular Employee Work style: Office Working Opening date: 1 Aug 2025 Job Summary Key Responsibilities Skills and Experience Qualifications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 28554 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 8 Jul 2025 Key Responsibilities The Engineer will be a key member of Trade Engineering team and responsible for delivering the product as per the business requirements to the application components. The role holder will form a key part of a fast-paced, ambitious, delivery programme. Software Delivery Work closely with the Engineering Analysts and Product Owners to ensure a healthy, refined Product Backlog for the team and code as per the Stories Ensure coding standard followed for all the stories developed Ensure adherence to delivery schedules and attendance at Daily Stand-up meetings Remove roadblocks and obstacles where the team is not able to do so Enable close cooperation across all roles and functions Facilitate team member specialization and generalization of tasks Schedule Sprint Reviews at the end of each sprint with the Product Owner Primarily a facilitative, servant leader and a Scrum process coach. Regularly and physically meets with the team members Deliver Functional Design Participate in business process re-engineering Assess value, develop cases and prioritize stories, epics and themes with acceptance criteria to ensure focus on those with maximum value that are aligned with product strategy Providing support during User Acceptance/Integration Testing Walkthrough the User Manual/ Production User Verification scripts with users Adherence to Risk & Data Quality Management Requirements Proactively identify issues and actions Monitor and remediate issues and actions from audits Awareness of the regulatory world and knowledge of AML, Fraud, Screening, Data Quality needs and ensuring these are catered for in the functional design Stakeholder Management Coordinate with resources and teams across different location Key Stakeholders Operations (Group, Regional, Country and Hubs) Business - Product/Sales/Segments (Group, Regional, Country) Technology – Delivery Teams and Technical Architecture) Hive Leads Chapter Leads Trade Technology Team Interface IT Teams Technology Services Teams Skills and Experience Mandatory Skills: Technical Stack: Java, Spring and its extensions (Boot, Cloud, Data, Security, Streams), PostgreSQL/Oracle, Kafka, Redis, Elasticsearch, AWS modules (S3, SMS, Opensearch), Hibernate, Rest API (development, contract), Maven, Azure DevOps (ADO), Technical Tools: Confluence/ADO/Bitbucket or Git, CI / CD (Maven, Git, Jenkins), Java IDEs (Eclipse, Intellij, VSCode) Agile development experience Strong presentation and communication skills Ability to understand business requirements and convert them into solution designs Knowledge of web-based systems architecture, Micro service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints Experience with design and development of REST API platform using Apigee/APIM, converting web services from SOAP to REST Experience with Security frameworks (e.g., JWT, OATH2) Experience in API layer like security, custom analytics, throttling, caching, logging, monetization, request and response modifications Experience in creating REST API documentation using Swagger and YAML or similar tools desirable Experience with Unix, Linux Operating Systems Prior Experience: Relevant experience of 6-10 years Banking/Fintech experience mandatory Trade Finance domain experience preferred Qualifications Education - Bachelor’s Degree in Computer Science, Software Engineering or equivalent degree Certifications - CBAP-certified preferred About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 34898 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 18 Jul 2025 Key Responsibilities Strategy Awareness and understanding of the Group’s business strategy and model appropriate to the role. Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes. Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group. Business To supervise and control the day to day activities for MFA in accordance to established procedures. To support the development and enhancement of the MFA processing systems to meet countries and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group’s Quality System. To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. Processes MFA Related Responsibilities Receiving and monitoring of instructions via s/SSTM and acting on the same with prioritization Monitor and process all the activities within the team as per the daily checklist / agreed with country and ensure constantly met the turnaround time as per agreed DOI / SLA. To respond to the queries raised by the country, support services & internal teams in a timely & accurate manner. To ensure necessary approval/ instructions are there in place for account creation / modification /closure of account / manual revenue reversal etc To ensure Maintain / Update Standing Instruction tracker - Email recipient list / auto debit list / manual handlings list. Daily monitoring of Audit confirmation and search of accounts Daily monitoring GRU reports and give match advice - Receivable / Prepaid/ Suspense /Nostro a/c Receipt of fees / manual monitoring of auto debits and apply in respective systems Prepare outstanding bills fortnightly / as per DOI and share to CPC or respective heads. Prepare & pass entries for Payment to spokes, 3rd Party agents & Reimbursement as per DOI To ensure creation of all OPE Charges in system before month end Ensure Variance analysis & Reconciliations are followed Preparation and dispatch of various reports & invoices as per DOI / SLA Amend / Revise Invoices/reports to clients as per investigation / instructions received from CPC / appropriate authorities and regenerate in system Timely EOD Confirmation to - CPC / Payments / Internal teams, ensure all pending activities are properly tracked and communicated to country. Drive team - work, create back up for all process for smooth operation Continuous improvement in productivity to the standards prescribed for the processes from time to time. To develop good relationship between GBS and CPC To ensure that DOIs, checklists, SLA, DAs, are properly & timely updated and shared with the team-members and ensure practicing the same Comply with group policies and procedures, rules & regulations, code of conduct, C3, etc and Uphold the values of the group and company at all times To enthusiastically participate in the quality initiatives of the organization and achieve expected results People & Talent Ensure that all staff of the department continues to be equipped and developed with the necessary knowledge, skills and tools to achieve the required level of competency to facilitate them to perform their roles and responsibilities effectively, efficiently and accurately. Facilitate the building of a performance-driven organization by setting SMART objectives, constantly reviewing the dept’s and individual performance against these objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Responsible for succession planning for key positions, managing the attrition of employees and ensuring that a plan is developed and executed for high potential individuals in the department. Risk Management Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Policy, Group Sanction Policy and Escalation Procedure. Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering & Suspicious Transaction Guidelines for Securities Services Management, Suspicious Money Laundering Transaction Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money Laundering Transactions. Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates. Conforming and adhering to the Team’s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc. Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates. Conforming and adhering to the Team’s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc. Ensure that control and security policies / procedures governing all processes in the department are in place, implemented and reviewed (as and when necessary) and to ensure that these policies / procedure not only continue to be relevant and effective in mitigating risk, but also supports the need for high operational efficiency and excellent customer service. Key Control Standards Assessment within department with nil over dues. Follow up on corrective/ preventive actions to a point where concerns arising from these findings are addressed to a satisfactory level. Ensure awareness and full compliance of all laid down rules, regulations, policies, (including Sanctions Policy) guidelines, procedures, practices and code of conduct imposed by the Company/Group. No major adverse findings from internal auditors or external auditors including quality audits. Governance Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Key stakeholders Works largely independently under consultation with line manager and working as a team player. Internally, key relationships include: o Securities Services GBS India, staffs all level o Securities Services Operation (SSO) Heads in countries o Securities Services GBS India and GBS China o GBS Malaysia internal departments o Group Operations Securities Services Externally, key relationships include o Prospective clients o Countries respective Regulator, Depository and Central Bank o Discussion with application vendor and third party vendor Other Responsibilities Embed Here for good and Group’s brand and values in Better together, Do the right thing , Never settle [GBS India / Securities Service / Billing]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Qualifications Graduate or Post graduates More than 4 years working experience in Client Maintenance related Process with minimum of 2 to 3 years in Custody Operations Understanding of financial markets and instruments. Knowledge of custody services and securities processing. Familiarity with regulatory requirements and compliance standards. Awareness of anti-money laundering (AML) and Know Your Customer (KYC) regulations. Accuracy in handling documentation and data entry. Thoroughness in verifying client information and documentation. Ability to analyze and interpret financial data. Problem-solving skills to address discrepancies or issues. Focus on delivering high-quality service to clients. Responsiveness to client inquiries and requests Skills and Experience Knowledge in Account opening Securities Services Custodian process Proficiency in MS office with advanced excel /Word /PPT/ MIS reporting knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you. We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. If this excites you, then apply below. Associate Manager / Manager – Regulatory Writing (Clinical) EXPERIENCE: 10 to 12 years’ experience in writing Clinical & Regulatory documents supporting global filings (CTD Module 2 and Module 5) ROLE PURPOSE: This role is responsible for handling complex Medical Writing projects and provide review support for medical writing deliverables that support the clinical regulatory writing portfolio along with training the junior writers. SKILLS: • Experience in authoring a broad set of different clinical document types that support regulatory filings with a preference for experience with Module 2.4, 2.5, 2.6, 2.7, 5.2, clinical study reports (CSRs,) protocols, amendments, ICFs & amendments, and Investigator Brochures (IBs) • Demonstrated excellence in focused/lean writing and editing following defined processes and templates • Lead cross-functional teams to draft agreed-upon scientific/ medical content that addresses data interpretation, product claims, and internal/external questions • Understanding of clinical development process from program panning to submission, including clinical trial design • Communication skills commensurate with a professional working environment • Effective time management, organizational, and interpersonal skills • People management experience for more than 2 years • Customer focus • Comfortable following directions, templates, and structured processes for delivering documents for review and finalization • Able to work independently while maintaining communication with the Sponsor’s MW project manager • Ability to move across Therapeutic Areas to support business continuity and resource needs • Ability to develop, coordinate, and oversee work plans for both individual and multiple-document delivery, with all the needed tasks and subtasks, timelines, and assigned roles and responsibilities that enable the team to work efficiently and effectively to deliver all milestone tasks and documents within specified timelines • Develop work plan and ensure adherence • Ability to manage the tasks, roles, responsibilities, and timing of the authoring team, internal/external contributors, and reviewers to facilitate document completion • Adherence to processes and Sponsor-defined best practices • Ability to facilitate review meetings, address feedback, and negotiate solutions/agreements KNOWLEDGE REQUIREMENT: Scientific Knowledge • Strong knowledge of regulatory guidelines/requirements and other regional guidelines such as those from the European Union and the United States • Ability to interpret data and apply scientific knowledge to support regulatory document writing (ie. IB, protocols, amendments, CSR, Clinical summaries) • Ability to build clinical or regulatory arguments in the absence of direct data using logic, analogy and therapeutic area science • Understanding of medical practices regarding procedures, medications, and treatment for different disease states • Manage messaging for consistency with historical information and in alignment with agreed-upon strategy • Capable of providing insight, alternatives, and suggestions based on previous experiences • Comfortable working on cross-functional teams with the ability to drive document content to support lean authoring • Experience writing protocols, amendments, CSR, and CTD summary documents Technology Skills • Expert authoring in MS Word, understanding of MS Word functionality • Experience working in document management systems; managing workflows eApproval/signatures • Experience working with Word add-ins that facilitate the management of fonts, styles, references, etc. • Flexibility in adapting to new tools and technology • Capable of training writers/authors on the use of templates, guidelines, and tools RESPONSIBILITIES: • Without guidance from senior members of the writing staff, prepare/review clinical study reports

Job ID: 21778 Location: Chennai, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Hybrid Working Opening date: 10 Apr 2025 Job Summary We are seeking a Product Owner to create and optimize digital sales journeys for our wealth, retail and business banking products. This role is instrumental for achieving business growth through superior digital experience on all digital sales journeys through website and mobile for new and existing customers. The ideal candidate will have a strong background in digital product management, customer experience optimization and digital sales funnel improvement. Key Responsibilities Strategy Automate business processes with best solution to serve SCB clients. Drive >95% digital onboarding and >90% straight through. Improve efficiency and enhance customer service. Strategically plan and mitigate SCB level Obsolescence for OB.Partner with region and market wise stakeholders - digital, operations, risk, legal & compliance to assess/ improve business processes. Publish strategic approach and solution papers covering- scalability, extendibility and maintainability. Toll gate for SCB Obsolescence (aligned with architecture & technology) Business Socialize and sell approach/solutions to group, region & markets. Engage Tech to get cost proposal and approve for solutions. Lead Delivery of programs & Implement solution within schedules. Own solutioning and risk mitigation in all areas of Operations, delivery, UAT, interfaces and technical. Processes Establish testing methods for business apps- automation focused. Own, monitor and measure the benefits of solutions deployed. Review the product backlogs and sign off on MVPs for Markets. Understand the business value / benefit case (revenue, efficiency, saves, risks and regulatory) against each back log and question it. Ensure requirements into system’s parts and other related products with the support of architect & POs People & Talent Lead through example and exhibit the appropriate culture and values. Work in collaboration with Country, Technology and Risk and control partners. Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Governance Display awareness and understanding of the Operational Risk Framework for Retail Banking. Responsible for identifying, assessing, monitoring, controlling and mitigating compliance risks pertaining to process changes Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Guide the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country, Group, Technology and Operations Other Responsibilities Embed Here for good and Group’s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills and Experience AGILE Product Owner Certification SQL Qualifications Bachelors or Masters in Business or relevant degree. Understanding of Retail Banking systems, processes and risk management. Experience in Business Process Management (BPM) is a plus, but not essential. Strong communication skills to manage key stakeholders and senior business leaders expectations and to resolve conflicts/issues. Change Management expertise and ability to manage dependencies across multiple initiative, projects and programs. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 31429 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 9 Jun 2025 Job Summary We’re looking for a talented Trade Operations Analyst, who will be responsible for coordinating and monitoring complex international trade transactions. The role will ensure seamless communication between multiple stakeholders, managing operational workflows and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You’ll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank’s core strategy, handling transactions globally and minimising risk. You’ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology & Operations Team Our Transformation, Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. Key Responsibilities Ensure that all documents are accurately processed in compliance with statutory regulatory and internal operational instructions. Maintain process documentation, including workflow diagrams, department operating instructions and process manuals. Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions. Identify opportunities for process optimisation and automation to enhance operational efficiency and reduce risk. Skills and Experience Some experience in trade finance operations within a banking or financial institution. CDCS/ CSDG certified. Doc check /Guarantee exp is mandatory. Excellent analytical, problem solving, and decision-making skills. Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and interpersonal skills to collaborate with stakeholders at all levels. Attention to detail and a high level of accuracy in executing trade finance operations. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers

Job ID: 35450 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 24 Jul 2025 Job Summary To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To discharge operational duties of the Cash Management Operations i.e. Pre-Processing, Processing (Payment, Investigations and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group’s Quality Syste Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money – laundering regulations and guidelines. Embed the Group’s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Country and GBS Stakeholder Other Responsibilities Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team’s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e.g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships: relevant memberships to be agreed Bank training; none additional Languages; English Skills and Experience Remittance Processing BANKING PRODUCTS Branch Banking Systems About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Senior Genesys Cloud CX Consultant to lead the design, implementation, and support of cloud contact center solutions for our clients. This role involves working directly with stakeholders to deliver scalable, integrated solutions tailored to client needs. The ideal candidate combines deep Genesys platform expertise with strong communication and problem-solving skills. Responsibilities: Design, configuration, and deployment of cloud-based contact center solutions Develop and maintain Architect flows, IVRs, call routing, and system integrations Conduct discovery sessions and translate business needs into technical designs Oversee migrations from legacy platforms to Genesys Cloud Troubleshoot complex technical issues and optimize system performance Deliver technical documentation and knowledge transfer sessions Collaborate with stakeholders and lead project status communications Qualifications 5+ years of experience with Genesys Cloud, including WEM/WFM and digital channels Skilled in building and supporting applications that leverage APIs Hands-on experience with Amazon Web Services (AWS) Strong documentation skills: callflows, API specs, deployment plans Excellent stakeholder communication abilities Bachelor's degree in Computer Engineering, Telecom, or related field Fluent in English (written and spoken) Skilled at working independently and representing technical expertise to clients Nice to have: Genesys Cloud certifications (Partner/Professional/Developer) Experience with Azure, GCP, or other cloud platforms We offer: The Chance to Make an Impact: grow alongside some of the tech industry’s premier talent, with a 99% project success rate delivering for some of the world’s biggest brands. Collaborate on projects that really matter, shaping the future of global industries for some of the biggest names in business. A Work From Anywhere Culture: make the most of the flexibility that comes with fully remote work, within a close-knit, values-driven community. Diversity and Empowerment: thrive in an inclusive and supportive multicultural environment, where differences are celebrated as a key driver of creativity and innovation. Our international culture of diversity gives everyone the chance to make a real difference – in their own way. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. A Better Way of Working: join a company that puts sustainability at the heart of everything it does. Our community is active on a range of sustainability issues, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality and inclusion. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Principal Genesys Cloud Consultant to lead the design, implementation, and support of cloud contact center solutions for our clients. This role involves working directly with stakeholders to deliver scalable, integrated solutions tailored to client needs. The ideal candidate combines deep Genesys platform expertise with strong communication and problem-solving skills. Responsibilities: Lead the design, configuration, and deployment of cloud-based contact center solutions Develop and maintain Architect flows, IVRs, call routing, and system integrations Conduct discovery sessions and translate business needs into technical designs Oversee migrations from legacy platforms to Genesys Cloud Troubleshoot complex technical issues and optimize system performance Deliver technical documentation and knowledge transfer sessions Collaborate with stakeholders and lead project status communications Qualifications 5+ years of experience with Genesys Cloud, including WEM/WFM and digital channels Proficient in Architect flows, IVR scripting, call routing (DTMF/speech), and SIP/VoIP fundamentals Skilled in leveraging APIs for application development, including integration of high-level APIs into enterprise systems Hands-on experience with Amazon Web Services (AWS) Strong documentation skills: callflows, API specs, deployment plans Excellent stakeholder communication and technical leadership abilities Bachelor's degree in Computer Engineering, Telecom, or related field Fluent in English (written and spoken) Able to work independently in a client-facing role Nice to have: Genesys Cloud certifications (Partner/Professional/Developer) Experience with Azure, GCP, or other cloud platforms We offer: The Chance to Make an Impact: grow alongside some of the tech industry’s premier talent, with a 99% project success rate delivering for some of the world’s biggest brands. Collaborate on projects that really matter, shaping the future of global industries for some of the biggest names in business. A Work From Anywhere Culture: make the most of the flexibility that comes with fully remote work, within a close-knit, values-driven community. Diversity and Empowerment: thrive in an inclusive and supportive multicultural environment, where differences are celebrated as a key driver of creativity and innovation. Our international culture of diversity gives everyone the chance to make a real difference – in their own way. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. A Better Way of Working: join a company that puts sustainability at the heart of everything it does. Our community is active on a range of sustainability issues, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality and inclusion. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About Our Company: Aerocraft Engineering India Pvt Ltd based in Ahmedabad, provides services to US-based Architecture, Engineering, and Construction groups of companies: Russell and Dawson – An Architecture/Engineering/Construction firm (www.rdaep.com) United-BIM – BIM Modeling Services Firm (www.united-bim.com) AORBIS – Procurement as a Service Provider (www.aorbis.com) We are a nimble and growing organization where everyone’s role is very important for the company’s business success. All team members’ contributions have a direct correlation with the company’s performance in meeting its business and financial objectives. We are hiring a Video/Graphic Designer who will work on many creative needs for Product images, websites, infographics, social media, Festival mailers, posters, Videos, etc. Job Location: Ahmedabad (Siddhivinayak Towers, Makarba) Shift Timings: 3 pm to 12 pm (Shift may change as per business requirement) Monday to Friday Work from office Key Responsibilities: Video Production (70%) Conceptualize, design, and produce engaging video content for various digital platforms (e.g., social media, websites, newsletters). Edit and enhance video footage using Premiere Pro, After Effects, and similar tools. Collaborate with the marketing team to develop visual content that aligns with our messaging and brand identity. Optimize videos for different platforms and formats. Graphic Design (30%): Create images, banners, and other visuals for websites, newsletters, and marketing materials. Develop on-brand graphics for communication and promotional purposes. Take ownership of graphic content from concept through to execution. Requirements: Strong proficiency in both video and graphic design. Expertise in software and technologies like Photoshop, Illustrator, Premiere Pro, After Effects, InDesign, CorelDRAW, etc. Ability to work collaboratively as a team player. Demonstrated ability to deliver high-quality work efficiently. Strong time-management skills and ability to manage multiple projects simultaneously. Benefits: Exposure to US Projects/Design/Standards Company provides Dinner/Snacks/Tea/Coffee Reimbursable Health Insurance 15 paid leave annually + 8-10 Public Holidays

Job description About Our Company : Aerocraft Engineering India Pvt. Ltd. based in Ahmedabad, provides services to US based Architecture, Engineering and Construction group of companies: Russell and Dawson – An Architecture/Engineering/Construction firm (www.rdaep.com) United-BIM – BIM Modeling Services Firm (www.united-bim.com) AORBIS – Procurement as a Service Provider (www.aorbis.com) We are a nimble and growing organization where everyone’s role is very important for the company’s business success. All team members’ contributions have a direct correlation with the company’s performance in meeting its business and financial objectives. We are looking for a BIM Manager with minimum 4+ years of work experience to join our growing team. The firm is seeking a self-motivated candidate for the Ahmedabad, India office to manage a team of 20-30 BIM Modelers. The candidate will be responsible for BIM designing and managing engineering projects of different size and complexity throughout the life cycle of the project. a Candidate is responsible for managing BIM modeling and Co-ordination. Job Location : Ahmedabad (Siddhivinayak Towers, Makarba) Travel to USA as and when required for business needs Shift Timings : 06:00 PM to 03:00 AM Monday to Friday Work from office only Responsibilities : Own quality of all deliverables related to BIM modeling LOD 100 to 500 and clash coordination Lead a team of 20 to 30 BIM Modelers Manage deliverables of client projects and communication Lead and Participate in client meetings and presentations Making sure quality standards and checklists are followed for every project Responsible for BIM standards development, implementation, and enforcement Skills Required : Minimum 4+ years’ experience in BIM projects Excellent verbal and written communication skills Hands on knowledge and experience of BIM projects and Revit models from Schematic Design to Construction Documents set Experience of leading a team of at least 15 team members and working with overseas customers Experience of using Autodesk AEC package - AutoCAD, Revit, Navisworks etc. Benefits : Exposure to USA Projects Company provides Dinner/Snacks/Tea/Coffee Zero Balance Salary Account with Axis Bank Reimbursable Health Insurance 15 paid leave annually 10 Public Holidays Industry Architecture and Planning Employment Type Full-time

Key Responsibilities The candidate will be responsible for owning end to end production issues. The candidate will be responsible to partner with project team, product engineering team and business leads in ensuring the service levels are met and take end to end ownership of the Production support. The candidate will be responsible for acting on the functional/technical activities of assigned to him/co-staff including incident, problem, and change along with SLA management. Contribute to planning and implementation of software and hardware upgrades Analyze trends and feed into the continuous improvement project wherever there are opportunities Communicate / escalate and co-ordinate for platform issues pro-actively with vendors and users Ability to complete the major tasks assigned to the team Knowledge base creation & training the team on technical skills Analyze the production issues and raise ADO’s wherever applicable Documentation of Production issue resolution as part of PSS Knowledge Portal Work with Capacity Management team to provide the required inputs on the capacity related parameters Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Associatio Key stakeholders CSG, Regional DCDA Teams Qualifications EDUCATION: B.E OR M.C.A Skills And Experience JAVA,J2EE Oracle/PL Sql AIX and Shell Scripting Agile methodologies and tools such as ADO Spring Boot based Micro-services beneficial Monitoring tools such as ITRS, BMC, Splunk, AppDynamics WaaS, MQ and Unix technologies About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Strategy Responsibilities that are related to the development and implementation of a strategy, - Awareness and understanding of the Group's business strategy and model appropriate to the role Business Wealth Management Processes AME Investment operations Key Responsibilities People & Talent Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group's business strategy and model appropriate to the role Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures. Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Skills And Experience Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders AME COO operations and frontline /CSM team Qualifications BACHELOR DEGREE Skills And Competencies Investment related experience Hands on experience on Mutual funds / Bonds Good communications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary We are seeking a Product Owner to create and optimize digital sales journeys for our wealth, retail and business banking products. This role is instrumental for achieving business growth through superior digital experience on all digital sales journeys through website and mobile for new and existing customers. The ideal candidate will have a strong background in digital product management, customer experience optimization and digital sales funnel improvement. Responsibilities Strategy Automate business processes with best solution to serve SCB clients. Drive >95% digital onboarding and >90% straight through. Improve efficiency and enhance customer service. Strategically plan and mitigate SCB level Obsolescence for OB.Partner with region and market wise stakeholders - digital, operations, risk, legal & compliance to assess/ improve business processes. Publish strategic approach and solution papers covering- scalability, extendibility and maintainability. Toll gate for SCB Obsolescence (aligned with architecture & technology) Business Socialize and sell approach/solutions to group, region & markets. Engage Tech to get cost proposal and approve for solutions. Lead Delivery of programs & Implement solution within schedules. Own solutioning and risk mitigation in all areas of Operations, delivery, UAT, interfaces and technical. Processes Establish testing methods for business apps- automation focused. Own, monitor and measure the benefits of solutions deployed. Review the product backlogs and sign off on MVPs for Markets. Understand the business value / benefit case (revenue, efficiency, saves, risks and regulatory) against each back log and challenge it. Ensure requirements into system’s parts and other related products with the support of architect & POs People & Talent Lead through example and exhibit the appropriate culture and values. Work in collaboration with Country, Technology and Risk and control partners. Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Governance Display awareness and understanding of the Operational Risk Framework for Retail Banking. Responsible for identifying, assessing, monitoring, controlling and mitigating compliance risks pertaining to process changes Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Country, Group, Technology and Operations Qualification Bachelors or Masters in Business or relevant degree. Understanding of Retail Banking systems, processes and risk management. Experience in Business Process Management (BPM) is a plus, but not essential. Strong communication skills to manage key stakeholders and senior business leaders expectations and to resolve conflicts/issues. Change Management expertise and ability to manage dependencies across multiple initiative, projects and programs. Role Specific Technical Competencies Agile Product Owner Certification SQL About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To discharge operational duties of the Cash Management Operations i.e. Pre-Processing, Processing (Payment, Investigations and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group’s Quality Syste Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money – laundering regulations and guidelines. Embed the Group’s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Country and GBS Stakeholder Other Responsibilities Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team’s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e.g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships: relevant memberships to be agreed Bank training; none additional Languages; English Skills And Experience Remittance Processing BANKING PRODUCTS Branch Banking Systems About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary We are seeking a Product Owner to create and optimize digital sales journeys for our wealth, retail and business banking products. This role is instrumental for achieving business growth through superior digital experience on all digital sales journeys through website and mobile for new and existing customers. The ideal candidate will have a strong background in digital product management, customer experience optimization and digital sales funnel improvement. Key Responsibilities Strategy Automate business processes with best solution to serve SCB clients. Drive >95% digital onboarding and >90% straight through. Improve efficiency and enhance customer service. Strategically plan and mitigate SCB level Obsolescence for OB.Partner with region and market wise stakeholders - digital, operations, risk, legal & compliance to assess/ improve business processes. Publish strategic approach and solution papers covering- scalability, extendibility and maintainability. Toll gate for SCB Obsolescence (aligned with architecture & technology) Business Socialize and sell approach/solutions to group, region & markets. Engage Tech to get cost proposal and approve for solutions. Lead Delivery of programs & Implement solution within schedules. Own solutioning and risk mitigation in all areas of Operations, delivery, UAT, interfaces and technical. Processes Establish testing methods for business apps- automation focused. Own, monitor and measure the benefits of solutions deployed. Review the product backlogs and sign off on MVPs for Markets. Understand the business value / benefit case (revenue, efficiency, saves, risks and regulatory) against each back log and question it. Ensure requirements into system’s parts and other related products with the support of architect & POs People & Talent Lead through example and exhibit the appropriate culture and values. Work in collaboration with Country, Technology and Risk and control partners. Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Governance Display awareness and understanding of the Operational Risk Framework for Retail Banking. Responsible for identifying, assessing, monitoring, controlling and mitigating compliance risks pertaining to process changes Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Guide the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country, Group, Technology and Operations Other Responsibilities Embed Here for good and Group’s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills And Experience AGILE Product Owner Certification SQL Qualifications Bachelors or Masters in Business or relevant degree. Understanding of Retail Banking systems, processes and risk management. Experience in Business Process Management (BPM) is a plus, but not essential. Strong communication skills to manage key stakeholders and senior business leaders expectations and to resolve conflicts/issues. Change Management expertise and ability to manage dependencies across multiple initiative, projects and programs. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job ID: 35967 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue target Responsibilities Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Key Responsibilities Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Skills and Experience Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Role Specific Technical Competencies Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

About Growth Research At Microsoft Our mission is to inform and accelerate the growth of Microsoft 365, Copilot, and other Microsoft commercial and consumer products by deeply understanding customer motivations, needs, and concerns -especially those that prevent discovery, trial, and adoption. This is particularly critical for our AI-powered experiences like Copilot, which are designed to empower people to do more. As the industry undergoes a fundamental transformation, we aim to stay at the forefront of innovation. People want tools that help them work efficiently and effectively, stay connected to their company culture, understand how to succeed, and feel supported throughout their journey. We believe our products can help them achieve these goals. Our research team operates like a startup. We encourage a sense of “founderism” and ownership. We support our partners with actionable research and strong points of view that drive strategy. In this role, you’ll engage directly with customers, iterate quickly, and focus on solving their most critical needs. Your work will help deliver a connected, innovative ecosystem of products that are easy to find, try, and use. Who We’re Looking For We’re especially excited about candidates who are eager to learn and grow, embrace new ways of working, and bring a growth mindset. If you have a strong track record of delivering results and thrive in cross-functional collaboration—with UX researchers, designers, data scientists, content designers, PMs, marketers, and engineers—this is the team for you. The Role As a Senior UX Researcher on the Growth Research team, you’ll help shape human-centered strategies that guide product direction and inform the full product lifecycle. You’ll integrate insights about human behaviors, attitudes, practices, and norms to influence both near- and long-term product investments. You’ll work closely with UX designers, product managers, engineers, data scientists, and fellow researchers to ensure we’re addressing the most important user needs and uncovering new opportunities. You will spend your time working on both foundational and evaluative research. The expectation is to be nimble - working closely with product teams on work that immediately influences roadmaps while staying ahead by identifying the important areas that we must tackle to enable them to accomplish their priorities. You will partner with UX design, content, PM and engineering to ensure that your insights and recommendations are immediately implementable. Much of your work will be self-directed; at the same time, you will need to stay in sync with teammates and feature crews. Responsibilities Responsibilities: Cross-functional collaboration: Interact with product managers, engineers, designers, data scientists, and executive stakeholders to identify the big questions we must answer through research. Research leadership/Product Opinon: Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals. Methodological expertise: Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders. Influence for Impact: Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines. Perform ongoing UX Health studies to evaluate and improve the user experience. Storytelling: Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations. A portfolio review presentation is expected as part of the interview process for this role. Your presentation should showcase your work experience and demonstrate your research and storytelling skills, along with your authentic interest for the space through compelling communication. Qualifications Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience OR equivalent experience Experience with at least one remote research study tool such as DScout, User Testing or Qualtrics is recommended. Experience with designing and prototyping in Figma or Figjam is a plus. #copilot #growth #userresearch Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.