Operations Manager

Position Title: Deputy Lead, Operations – Learn Labs & Women Empowerment

Location: Mohali, Punjab

Position Type: Regular Full Time

Who we are:

At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet.

About Roundglass Foundation

About the Role As Deputy Lead, Operations – Learn Labs & Women Empowerment -

What You’ll Do

• Program Implementation & Field Operations Oversee daily operations of Learn Labs and Women Empowerment centers across selected villages. Ensure delivery of program activities such as foundational literacy, digital learning sessions, life skills training, and awareness workshops. Coordinate with local SPOCs and field teams to track attendance, learning progress, and engagement. Conduct regular field visits to monitor quality, address operational challenges, and provide mentoring to ground teams. Ensure compliance with curriculum delivery, material availability, and documentation protocols.
• Project Management & Coordination. Liaise with local authorities, education departments, and community institutions to support program rollout and expansion. Track KPIs and program indicators; support data collection, MIS maintenance, and reporting. Plan and implement micro-level initiatives aligned with broader program goals (e.g., girl education drives, school reintegration campaigns). Collaborate with the central team on budgeting, logistics, and strategic planning.
• Community & Stakeholder Engagement . Build strong relationships with Panchayats, school heads, women's groups, and local influencers. Design and lead community outreach initiatives to raise awareness on education and gender rights. Mobilize youth and parents for participation in learning and empowerment activities. Support collaboration with local NGOs, SHGs, and government schemes related to education and women’s development.

• Monitoring, Documentation & Knowledge Sharing. Document field insights, case studies, and community impact stories. Identify and share best practices across clusters to improve implementation. Contribute to the creation of SOPs, training toolkits, and resource materials. Capture field photos/videos for internal learning and external visibility.

Skills and Qualifications

• Experience: Minimum 5 years of experience in grassroots program implementation, preferably in education, women’s development, or community mobilization.
• Education: Bachelor’s in Development Studies, Education, Gender Studies, Rural Management, or related fields. Postgraduate preferred but not mandatory.
• Deep understanding of the socio-cultural landscape of rural Punjab.
• Ability to manage large field teams and deliver outcomes across diverse geographies.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with data tools and digital platforms for program tracking.
• Ability to work independently and thrive in fast-paced, high-impact environments.
• Willingness to travel extensively (60–70%) across rural districts in Punjab.

Why Roundglass:

Roundglass was built on the vision that wellbeing should be at the very centre of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community, and we are always looking for people who share our passion.

To learn more, visit our Website, Facebook, Instagram and LinkedIn. Roundglass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employmen