OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients . At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored, and execute in ways never implemented before. Objective: Understand organization business/product, check the alignment of client businesses. Roles & Responsibilities: ● Building long-term relationships with clients ● Build relationships with key employees among clients ● Addressing clients concerns and complaints ● Create plans to address clients’ business needs ● Advise clients on creating profitable processes ● Schedule regular meetings with clients to ensure they are satisfied ● Act as point of contact for complaints and escalate issues as appropriate ● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to address clients’ needs Requirements: ● 1-4 years of experience in Client Servicing/Customer Service ● Graduate in any specialization ● Good knowledge of working on google sheets and Microsoft office. ● Problem-solving oriented attitude with professionalism. ● Strong multitasking, time management, and target achieving skills. ● Excellent communication and listening skills with good command of the English language (Both ● written and spoken). ● Ability to perform under pressure Location- Chembur, Mumbai Show more Show less

We are seeking a skilled Performance Marketing Executive to join our team at OnGrid. The ideal candidate will have experience in managing Google, Meta, and LinkedIn ads, with a focus on driving conversions and optimizing campaign performance. This role involves planning, executing, and analyzing digital advertising campaigns to achieve business objectives. Key Responsibilities: Campaign Management: Develop, execute, and manage Google Ads (Search, Display), Meta Ads (Facebook, Instagram), and LinkedIn Ads campaigns to maximize ROI. Strategy Development: Assist in defining and implementing performance marketing strategies aligned with business goals. Ad Optimization: Continuously monitor and optimize ad campaigns for better performance, focusing on metrics such as CPC, CTR, Conversion Rate, and ROAS. Analytics and Reporting: Use tools like Google Analytics to track campaign performance and provide regular insights and recommendations to stakeholders. Budget Management: Manage ad budgets effectively to ensure cost efficiency and optimal campaign performance. Collaboration: Work closely with internal teams to align marketing efforts and achieve company objectives.  Skills and Qualifications: Experience: 1-2 years in managing Google Ads, Meta Ads, and LinkedIn Ads. Digital Marketing Knowledge: Strong understanding of digital marketing principles, including PPC, social media advertising, and email marketing. Analytical Skills: Proficiency in using analytics tools to measure campaign success and make data-driven decisions. Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with teams and stakeholders. Problem-Solving: Ability to troubleshoot campaign issues and optimize performance. Certifications: Ads certifications are a plus. Show more Show less

About OnGrid OnGrid is a leading digital trust platform offering digital KYC verifications and background checks for onboarding employees, contractors, users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients. At OnGrid, we are focused on redefining and reimagining trust, safety, compliance, and accountability through our platforms, OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored and execute in ways never implemented before. In this pursuit, we seek a motivated Automation Quality Assurance Specialist. The ideal candidate will have strong expertise in test automation frameworks, scripting, and continuous integration practices. You will play a key role in ensuring software quality by developing automated tests, improving test strategies, and working closely with developers and QA. This role requires strong technical skills, an analytical mindset, and a keen eye for detail. What You Will Do Design, develop, and maintain automated test scripts using testing frameworks (Selenium, Java, Cypress, Appium, etc. Develop and execute test plans, test cases, and test scripts to identify defects and ensure product quality. Work with the integration teams at clients and internal product & engineering teams. Perform basic security testing and performance testing. Managing an APIs life cycle and being involved in integration, implementing, and testing REST APIs, and understanding documentation. Recommend improvements in software to enhance user experience. Motivate the development process for efficiency and performance. Enhance automation frameworks and improve test coverage. Ensure that software releases are of high quality, deliver on all requirements, fit for purpose, and fit for use. Track and communicate the status of personal deliverables throughout the project lifecycle. Maintain updated knowledge of industry trends and advancements. Requirements 4+ years of experience in manual testing in a Software Tester/QC engineer/QA engineer/Quality Analyst profile. Strong knowledge of software QA methodologies, tools, and processes. Design, develop, and maintain automated test scripts using testing frameworks (Selenium, Cypress, Playwright, Appium, etc. Programming Languages : Proficiency in Java, Python, or JavaScript for test automation. Experience with API testing tools like Postman, REST Assured, or SoapUI. Experience working with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, etc. Good understanding of Agile methodologies and the software development lifecycle. Ability to understand integration architecture and provide technical documentation. Exceptional attention to detail. Excellent analytical and problem-solving skills. Keen interest/experience in improving efficiency in software testing. Comfortable in a dynamic environment. As a member of our engineering team, you will be called upon to be a Jack/Jill-of-all-Trades. A strong ability to prioritize and focus is critical. Excellent communication skills, both written and verbal, working with the engineering team on integration and architecture. Able to handle and cope with stressful situations and understand the pressures of a start-up environment. What We Offer At OnGrid At OnGrid, we provide an exciting and challenging work environment where you will have the opportunity to grow, innovate, and make a significant impact. We Offer A culture that fosters collaboration, learning, and continuous improvement. Cutting-edge technologies and tools to support your work. Work-life balance with flexible work arrangements. Health and wellness programs. Opportunities to work on impactful projects and contribute to industry-leading solutions. (ref:hirist.tech) Show more Show less

About OnGrid We are India's fastest-growing digital trust platform offering services such as background verifications, reference checks, employee/staff onboarding, etc. We have completed more than 500+ million checks across 3000+ happy clients and since its inception, the company has shown continuous uptrend growth in an ever-changing business environment. As an organization, we are self-sustainable with positive cash flows. At OnGrid, we are focused on redefining and reimagining Trust. We are leveraging APIs to build a digital trust platform all while being accountable for providing verified credentials instantly coming from the source directly. Having built the basic pillars of trust, we now want our imaginations to be let loose and think of avenues not explored and ways never implemented before. In this pursuit, we are looking for a motivated Staff Engineer (Backend) with experience in building high-performing, scalable, enterprise-grade applications, to join us, driving this vision, and taking it to a larger scale. If you are a visionary, always on the lookout for the right solutions, and a technology geek, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for. Roles & Responsibilities Develop new user-facing features. Work alongside the product to understand our requirements, and design, develop and iterate, think through the complex architecture. Writing clean, reusable, high-quality, high-performance, maintainable code. Encourage innovation and efficiency improvements to ensure processes are productive. Ensure the training and mentoring of the team members. Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed. Research and apply new technologies, techniques, and best practices. Team mentorship and leadership. Requirements Bachelors/Masters in Computer Science or a related field. 6 10 years of prior relevant experience. Experience with web technologies and microservices architecture. Java, Spring framework. MySQL, Mongo, Solr, Redis,. Kubernetes, Docker. Excellent teamwork skills, flexibility, and ability to handle multiple tasks. Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story. Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services. Exceptional design and architectural skills. Experience with cloud providers/platforms like GCP and AWS. (ref:hirist.tech) Show more Show less

Seeking a Sales Hunter to Drive Gridlines to Market Leadership Are you a sales professional who thrives on competition and loves to win? At Gridlines, we're revolutionizing the way businesses handle regulatory compliance and document verification, and we need a dynamic closer to help us dominate the market. Who We Are? - Gridlines is transforming document verification with our powerful AI-driven platform that helps businesses verify documents instantly, manage risk effectively, and remain compliant with evolving regulations. The Challenge: - We're in a competitive space, and we're looking for someone who can outsell them all. This isn't just another sales role; this is an opportunity to make your mark in a rapidly growing sector. What You get? - Have a direct revenue share % as part of your overall compensation. Unlimited upside if you can just do one thing right - Close deals !! Who You Are? - A proven closer with a track record of consistently exceeding targets - Prior experience in selling to Banks, Fintechs, NBFCs, MFI is a must - Someone who understands the fintech/regtech landscape or has experience selling SaaS solutions - A strategic thinker who can identify opportunities and develop winning approaches - A relationship builder who can establish trust with C-level executives - A self-starter who embraces challenges and thrives under pressure Show more Show less

We are seeking a skilled Performance Marketing Executive to join our team at OnGrid. The ideal candidate will have experience in managing Google, Meta, and LinkedIn ads, with a focus on driving conversions and optimizing campaign performance. This role involves planning, executing, and analyzing digital advertising campaigns to achieve business objectives. Key Responsibilities: ● Campaign Management: Develop, execute, and manage Google Ads (Search, Display), Meta Ads (Facebook, Instagram), and LinkedIn Ads campaigns to maximize ROI. ● Strategy Development: Assist in defining and implementing performance marketing strategies aligned with business goals. ● Ad Optimization: Continuously monitor and optimize ad campaigns for better performance, focusing on metrics such as CPC, CTR, Conversion Rate, and ROAS. ● Analytics and Reporting: Use tools like Google Analytics to track campaign performance and provide regular insights and recommendations to stakeholders. ● Budget Management: Manage ad budgets effectively to ensure cost efficiency and optimal campaign performance. ● Collaboration: Work closely with internal teams to align marketing efforts and achieve company objectives. Skills and Qualifications: ● Experience: 1-2 years in managing Google Ads, Meta Ads, and LinkedIn Ads. ● Digital Marketing Knowledge: Strong understanding of digital marketing principles, including PPC, social media advertising, and email marketing. ● Analytical Skills: Proficiency in using analytics tools to measure campaign success and make data-driven decisions. ● Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with teams and stakeholders. ● Problem-Solving: Ability to troubleshoot campaign issues and optimize performance. ● Certifications: Ads certifications are a plus. Show more Show less

About OnGrid We are India's fastest-growing digital trust platform offering services such as background verifications, reference checks, employee/staff onboarding, etc. We have completed more than 500 million checks across 3,000+ happy clients, and since its inception, the company has shown continuous upward growth in an ever-changing business environment. As an organization, we are self-sustainable with positive cash flows. At OnGrid, we are focused on redefining and reimagining Trust. We are leveraging APIs to build a digital trust platform, all while being accountable for providing verified credentials instantly coming from the source directly. Having built the basic pillars of trust, we now want our imaginations to be let loose and think of avenues not explored and ways never implemented before. In this pursuit, we are looking for a motivated Staff Engineer (Backend) with experience in building high-performing, scalable, enterprise-grade applications to join us, driving this vision, and taking it to a larger scale. If you are a visionary, always on the lookout for the right solutions, and a technology geek, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for. Roles & Responsibilities : - Develop new user-facing features. - Work closely with the product to understand our requirements, and design, develop, and iterate through the complex architecture. - Writing clean, reusable, high-quality, high-performance, maintainable code. - Encourage innovation and efficiency improvements to ensure processes are productive. - Ensure the training and mentoring of the team members. - Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed. - Research and apply new technologies, techniques, and best practices. - Team mentorship and leadership. Requirements : - Bachelor's/Master's in Computer Science or a related field. - 6-8 years of prior relevant experience. - Experience with web technologies and microservices architecture. - Java, Spring framework. - MySQL, Mongo, Solr, Redis,. - Kubernetes, Docker. - Excellent teamwork skills, flexibility, and ability to handle multiple tasks. - Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story. - Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services. - Exceptional design and architectural skills. - Experience with cloud providers/platforms like GCP and AWS. Show more Show less

We are seeking a skilled Performance Marketing Executive to join our team at OnGrid. The ideal candidate will have experience in managing Google, Meta, and LinkedIn ads, with a focus on driving conversions and optimizing campaign performance. This role involves planning, executing, and analyzing digital advertising campaigns to achieve business objectives. Key Responsibilities: ● Campaign Management: Develop, execute, and manage Google Ads (Search, Display), Meta Ads (Facebook, Instagram), and LinkedIn Ads campaigns to maximize ROI. ● Strategy Development: Assist in defining and implementing performance marketing strategies aligned with business goals. ● Ad Optimization: Continuously monitor and optimize ad campaigns for better performance, focusing on metrics such as CPC, CTR, Conversion Rate, and ROAS. ● Analytics and Reporting: Use tools like Google Analytics to track campaign performance and provide regular insights and recommendations to stakeholders. ● Budget Management: Manage ad budgets effectively to ensure cost efficiency and optimal campaign performance. ● Collaboration: Work closely with internal teams to align marketing efforts and achieve company objectives. Skills and Qualifications: ● Experience: 1-2 years in managing Google Ads, Meta Ads, and LinkedIn Ads. ● Digital Marketing Knowledge: Strong understanding of digital marketing principles, including PPC, social media advertising, and email marketing. ● Analytical Skills: Proficiency in using analytics tools to measure campaign success and make data-driven decisions. ● Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with teams and stakeholders. ● Problem-Solving: Ability to troubleshoot campaign issues and optimize performance. ● Certifications: Ads certifications are a plus. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Contact universities and institutes by telephone, email, or social media to gather information and complete verifications Verify educational documents issued by the respective university Maintain the TAT for completing the check Ensure the quality of the report submitted About Company: OnGrid, by Handy Online Solutions Private Limited, is a consent-based trust platform that modernizes verification and background checks in India. An individual can choose to give access to their verified data, documents, certificates, verification reports, testimonials, and references in a trusted network of organizations, providing faster and cleaner access to true identity and digital professional records. We have been going strong since 2015. Show more Show less

We are seeking a skilled Performance Marketing Executive to join our team at OnGrid. The ideal candidate will have experience in managing Google, Meta, and LinkedIn ads, with a focus on driving conversions and optimizing campaign performance. This role involves planning, executing, and analyzing digital advertising campaigns to achieve business objectives. Key Responsibilities: Campaign Management: Develop, execute, and manage Google Ads (Search, Display), Meta Ads (Facebook, Instagram), and LinkedIn Ads campaigns to maximize ROI. Strategy Development: Assist in defining and implementing performance marketing strategies aligned with business goals. Ad Optimization: Continuously monitor and optimize ad campaigns for better performance, focusing on metrics such as CPC, CTR, Conversion Rate, and ROAS. Analytics and Reporting: Use tools like Google Analytics to track campaign performance and provide regular insights and recommendations to stakeholders. Budget Management: Manage ad budgets effectively to ensure cost efficiency and optimal campaign performance. Collaboration: Work closely with internal teams to align marketing efforts and achieve company objectives.  Skills and Qualifications: Experience: 1-2 years in managing Google Ads, Meta Ads, and LinkedIn Ads. Digital Marketing Knowledge: Strong understanding of digital marketing principles, including PPC, social media advertising, and email marketing. Analytical Skills: Proficiency in using analytics tools to measure campaign success and make data-driven decisions. Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with teams and stakeholders. Problem-Solving: Ability to troubleshoot campaign issues and optimize performance. Certifications: Ads certifications are a plus. Show more Show less

Seeking a Sales Hunter to Drive Gridlines to Market Leadership Are you a sales professional who thrives on competition and loves to win? At Gridlines, we're revolutionizing the way businesses handle regulatory compliance and document verification, and we need a dynamic closer to help us dominate the market. Who We Are? - Gridlines is transforming document verification with our powerful AI-driven platform that helps businesses verify documents instantly, manage risk effectively, and remain compliant with evolving regulations. The Challenge: - We're in a competitive space, and we're looking for someone who can outsell them all. This isn't just another sales role; this is an opportunity to make your mark in a rapidly growing sector. What You get? - Have a direct revenue share % as part of your overall compensation. Unlimited upside if you can just do one thing right - Close deals !! Who You Are? - A proven closer with a track record of consistently exceeding targets - Prior experience in selling to Banks, Fintechs, NBFCs, MFI is a must - Someone who understands the fintech/regtech landscape or has experience selling SaaS solutions - A strategic thinker who can identify opportunities and develop winning approaches - A relationship builder who can establish trust with C-level executives - A self-starter who embraces challenges and thrives under pressure Show more Show less

Job Title: Business Development Location: Gurgaon, Mumbai, Bangalore, Chennai Experience Required: 3-8 years Type: Full-time About Gridlines At Gridlines , we’re transforming how businesses manage document verification, compliance, and risk—faster, smarter, and securely—with our cutting-edge AI-driven platform . As regulatory requirements intensify and fraud detection becomes more crucial than ever, we empower businesses with instant document verification solutions that scale. We're in growth mode, and we're looking for a Business Development Manager to drive our revenue engine and make Gridlines the go-to platform for banks, fintechs, NBFCs, and MFIs. What You'll Do Your mission is simple: close deals and drive revenue . But getting there takes hustle, strategy, and sharp execution. You’ll be expected to: · Own the full sales cycle – from prospecting to closure, including lead generation, client presentations, product demos, negotiations, and contract signings. · Identify high-impact opportunities with Banks, Fintechs, NBFCs, MFIs, and BFSI clients, and create tailored pitches aligned to their needs. · Build and manage a strong pipeline of qualified leads using a consultative sales approach. · Engage C-level executives , procurement heads, and product/technology teams to drive buying decisions. · Collaborate closely with marketing, product, and customer success teams to ensure client needs are met and feedback loops are tight. · Achieve and exceed revenue targets with a mindset of winning in a competitive landscape. · Provide regular updates on funnel status, market feedback, and win/loss insights to leadership. What You Bring · 3–8 years of B2B sales experience , with a strong record of consistently exceeding targets. · Proven ability to sell to Banks, Fintechs, NBFCs, MFIs , and across BFSI segments. · Experience in SaaS sales , preferably in the Fintech or Regtech space. · Strong understanding of compliance, KYC, document verification, and regulatory workflows. · A strategic thinker who can identify new revenue streams and build account-level strategies. · Excellent relationship management and communication skills – especially with CXOs and decision-makers. · Highly driven, self-motivated , and thrives in a fast-paced, high-pressure startup environment. · Willingness to travel (as required). Show more Show less

Job Title: Business Development Location: Gurgaon, Mumbai, Bangalore, Chennai Experience Required: 3-8 years Type: Full-time About Gridlines At Gridlines , we’re transforming how businesses manage document verification, compliance, and risk—faster, smarter, and securely—with our cutting-edge AI-driven platform . As regulatory requirements intensify and fraud detection becomes more crucial than ever, we empower businesses with instant document verification solutions that scale. We're in growth mode, and we're looking for a Business Development Manager to drive our revenue engine and make Gridlines the go-to platform for banks, fintechs, NBFCs, and MFIs. What You'll Do Your mission is simple: close deals and drive revenue . But getting there takes hustle, strategy, and sharp execution. You’ll be expected to: · Own the full sales cycle – from prospecting to closure, including lead generation, client presentations, product demos, negotiations, and contract signings. · Identify high-impact opportunities with Banks, Fintechs, NBFCs, MFIs, and BFSI clients, and create tailored pitches aligned to their needs. · Build and manage a strong pipeline of qualified leads using a consultative sales approach. · Engage C-level executives , procurement heads, and product/technology teams to drive buying decisions. · Collaborate closely with marketing, product, and customer success teams to ensure client needs are met and feedback loops are tight. · Achieve and exceed revenue targets with a mindset of winning in a competitive landscape. · Provide regular updates on funnel status, market feedback, and win/loss insights to leadership. What You Bring · 3–8 years of B2B sales experience , with a strong record of consistently exceeding targets. · Proven ability to sell to Banks, Fintechs, NBFCs, MFIs , and across BFSI segments. · Experience in SaaS sales , preferably in the Fintech or Regtech space. · Strong understanding of compliance, KYC, document verification, and regulatory workflows. · A strategic thinker who can identify new revenue streams and build account-level strategies. · Excellent relationship management and communication skills – especially with CXOs and decision-makers. · Highly driven, self-motivated , and thrives in a fast-paced, high-pressure startup environment. · Willingness to travel (as required). Show more Show less

Join OnGrid, a leading digital trust platform that has powered over 500 million verifications for 3000+ clients through solutions like OnGrid, eLockr, and Gridlines. Role Overview : As a Quality Check Analyst, you'll play a crucial role in reviewing and auditing verification reports to ensure accuracy, consistency, and integrity in our processes Key Responsibilities: Review and audit case reports Communicate with stakeholders to resolve discrepancies Make informed decisions on report quality Escalate issues when necessary Ensure compliance with internal standards What We’re Looking For: Strong attention to detail Ethical, diligent, and proactive work style Excellent verbal and written communication Good typing speed and basic computer proficiency Ability to work in a structured, fast-paced environment Why Join OnGrid? Collaborative & growth-focused culture Opportunity to make real impact Work alongside 300+ passionate professionals Be part of an industry-changing mission Ready to Apply? Send your updated CV to probir.biswas@ongrid.in Job Types: Full-time, Permanent, Fresher, Internship Pay: From ₹15,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Monday to Friday Application Question(s): Current Salary? Location? Expected Salary? Availability to join? Work Location: In person

Key Responsibilities Review and audit cases according to the checklist Call the stakeholders and clarify ambiguous situations Make decisions on required action according to the quality of the report Escalate matters as and when required About Company: OnGrid, by Handy Online Solutions Private Limited, is a consent-based trust platform that modernizes verification and background checks in India. An individual can choose to give access to their verified data, documents, certificates, verification reports, testimonials, and references in a trusted network of organizations, providing faster and cleaner access to true identity and digital professional records. We have been going strong since 2015. Show more Show less

About OnGrid We are India's fastest-growing digital trust platform offering services such as background verifications, reference checks, employee/staff onboarding, etc. We have completed more than 500 million checks across 3,000+ happy clients, and since its inception, the company has shown continuous upward growth in an ever-changing business environment. As an organization, we are self-sustainable with positive cash flows. At OnGrid, we are focused on redefining and reimagining Trust. We are leveraging APIs to build a digital trust platform, all while being accountable for providing verified credentials instantly coming from the source directly. Having built the basic pillars of trust, we now want our imaginations to be let loose and think of avenues not explored and ways never implemented before. In this pursuit, we are looking for a motivated Staff Engineer (Backend) with experience in building high-performing, scalable, enterprise-grade applications to join us, driving this vision, and taking it to a larger scale. If you are a visionary, always on the lookout for the right solutions, and a technology geek, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for. Roles & Responsibilities Develop new user-facing features. Work closely with the product to understand our requirements, and design, develop, and iterate through the complex architecture. Writing clean, reusable, high-quality, high-performance, maintainable code. Encourage innovation and efficiency improvements to ensure processes are productive. Ensure the training and mentoring of the team members. Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed. Research and apply new technologies, techniques, and best practices. Team mentorship and leadership. Requirements Bachelor's/Master's in Computer Science or a related field. 6 to 8 years of prior relevant experience. Experience with web technologies and microservices architecture. Java, Spring framework. MySQL, Mongo, Solr, Redis, Kubernetes, Docker. Excellent teamwork skills, flexibility, and ability to handle multiple tasks. Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story. Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services. Exceptional design and architectural skills. Experience with cloud providers/platforms like GCP and AWS. (ref:hirist.tech) Show more Show less

About the job: Key responsibilities: 1. Review and audit cases according to the checklist 2. Call the stakeholders and clarify ambiguous situations 3. Make decisions on required action according to the quality of the report 4. Escalate matters as and when required Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,80,000 /year Experience: 0 year(s) Deadline: 2025-07-04 23:59:59 Other perks: 5 days a week, Health Insurance Skills required: Typing, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Strong communication skills with excellent convincing ability 2. Good typing speed and accuracy About Company: OnGrid, by Handy Online Solutions Private Limited, is a consent-based trust platform that modernizes verification and background checks in India. An individual can choose to give access to their verified data, documents, certificates, verification reports, testimonials, and references in a trusted network of organizations, providing faster and cleaner access to true identity and digital professional records. We have been going strong since 2015.

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks foronboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGridhas completed more than 500+ million checks across 3000+ happy clients. At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountabilitythrough our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imaginationto be let loose and think of avenues never explored, and execute in ways never implemented before. Objective: Understand organization business/product, check the alignment of client businesses. Roles & Responsibilities: ●Building long-term relationships with clients ● Build relationships with key employees among clients ● Addressing clients concerns and complaints ● Create plans to address clients’ business needs ● Advise clients on creating profitable processes ● Schedule regular meetings with clients to ensure they are satisfied ● Act as point of contact for complaints and escalate issues as appropriate ● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) toaddress clients’ needs Requirements : ● 1-4 years of experience in Client Servicing/Customer Service ● Graduate in any specialization ● Good knowledge of working on google sheets and Microsoft office. ● Problem-solving oriented attitude with professionalism. ● Strong multitasking, time management, and target achieving skills. ● Excellent communication and listening skills with good command of the English language (Both written and spoken). ● Ability to perform under pressure Job Type: Full-time Pay: From ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 250+ million checks across 3000+ happy clients . At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid , eLockr , and Gridlines . Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored, and execute in ways never implemented before. Objective: Understand organization business/product, check the alignment of client businesses. Roles & Responsibilities: ● Building long-term relationships with clients ● Build relationships with key employees among clients ● Addressing clients concerns and complaints ● Create plans to address clients’ business needs ● Advise clients on creating profitable processes ● Schedule regular meetings with clients to ensure they are satisfied ● Act as point of contact for complaints and escalate issues as appropriate ● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to address clients’ needs Requirements: ● 1-4 years of experience in Client Servicing/Customer Service ● Graduate in any specialization ● Good knowledge of working on google sheets and Microsoft office. ● Problem-solving oriented attitude with professionalism. ● Strong multitasking, time management, and target achieving skills. ● Excellent communication and listening skills with good command of the English language (Both ● written and spoken). ● Ability to perform under pressure. Show more Show less

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients . At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored, and execute in ways never implemented before. Objective: Understand organization business/product, check the alignment of client businesses. Roles & Responsibilities: ● Building long-term relationships with clients ● Build relationships with key employees among clients ● Addressing clients concerns and complaints ● Create plans to address clients’ business needs ● Advise clients on creating profitable processes ● Schedule regular meetings with clients to ensure they are satisfied ● Act as point of contact for complaints and escalate issues as appropriate ● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to address clients’ needs Requirements: ● 1-4 years of experience in Client Servicing/Customer Service ● Graduate in any specialization ● Good knowledge of working on google sheets and Microsoft office. ● Problem-solving oriented attitude with professionalism. ● Strong multitasking, time management, and target achieving skills. ● Excellent communication and listening skills with good command of the English language (Both ● written and spoken). ● Ability to perform under pressure Show more Show less