Job Summary: We are seeking a proactive and detail-oriented Integration & Partnership Coordinator to manage and coordinate technical and operational integrations with global payment gateway partners and SMS vendors. The ideal candidate will serve as the key point of contact between our internal teams (engineering, product, compliance) and external service providers to ensure seamless and timely integration and ongoing relationship management. Key Responsibilities: Coordinate end-to-end integration of global payment gateway partners and SMS vendors. Act as a liaison between internal teams and external vendors to ensure smooth communication and project delivery. Collect and analyze technical documentation from payment and SMS providers to support integration planning. Collaborate with developers, QA, and product managers to ensure requirements are clear and timelines are met. Track integration progress, resolve roadblocks, and escalate issues when necessary. Ensure compliance with regulatory standards and data security policies across integrations. Monitor performance and service level agreements (SLAs) post-integration and manage ongoing vendor relationships. Maintain up-to-date records of vendor contracts, technical specs, credentials, and compliance documents. Research and evaluate new vendor solutions to support business expansion. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Systems, Business, or a related field. 3+ years of experience working with payment gateways, SMS vendors, or similar third-party integrations. Strong understanding of payment processing workflows (authorization, capture, refunds, settlements). Familiarity with SMS delivery mechanisms, sender ID regulations, and telecom APIs. Excellent project coordination and vendor management skills. Ability to understand API documentation and work with technical teams on integrations. Strong communication skills (verbal and written) and stakeholder management. Analytical mindset with attention to detail and problem-solving abilities. Preferred Qualifications: Experience with global payment platforms like Stripe, Adyen, PayPal, Razorpay, etc. Exposure to telecom/SMS aggregators like Twilio, Sinch, Kaleyra, or Route Mobile. Familiarity with compliance standards such as PCI DSS, GDPR, and regional telecom regulations. PMP or similar certification is a plus.

Company Description BLS International Services Ltd. is a leading tech-enabled service provider for governments and diplomatic missions globally. With over 18 years of experience, BLS serves 46 client governments in over 64 countries and has processed over 220 million applications. The company operates from more than 50,000 centers worldwide, employing a workforce of over 60,000 individuals. BLS International has a solid reputation in various domains, including visa, passport, consular, and e-governance services. The company is publicly listed on the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) and has received numerous certifications for excellence in various management systems. Role Description This is a full-time on-site role for a Submission Officer, located in Mumbai. The Submission Officer will be responsible for handling and processing various applications, interacting with applicants, verifying documentation, and ensuring compliance with relevant regulations. Daily tasks include managing application submissions, data entry, handling inquiries, and providing excellent customer service. The role also involves maintaining accurate records and coordinating with other team members to ensure the smooth operation of submission processes. Qualifications Strong organizational skills and attention to detailExcellent interpersonal and communication skillsProficiency in data entry and documentation managementExperience with compliance and regulatory proceduresAbility to work efficiently in a fast-paced environmentProven experience in customer service rolesFamiliarity with submission processes for visa, passport, or similar applications is a plusBachelor's degree in a relevant field is preferred

Vacancy for Beauty Advisors Experienced in Retail sales of cosmetics and hair care products Should have experienced of major Markets like churi Market ( Patna) Location - Patna City Attractive salary and Perks . Contact Person - HR - 8076383101

Vacancy for Beauty Advisors Experienced in Retail sales of cosmetics and hair care products Should have experienced of major Markets Location - Nagpur City ( Maharashtra Attractive salary and Perks . Contact Person - HR - 8076383101

Vacancy for Assistant Sales Manager / Beauty Advisors Experienced in Retail sales of cosmetics and hair care products Should have experienced of major Markets . Location - Varanasi , and near by Area Attractive salary and Perks . Contact Person - HR - 8076383101

Key Responsibilities: Handle incoming customer calls and provide accurate information. Maintain a positive, empathetic, and professional attitude toward customers. Keep records of calls and update customer information accurately. Follow communication scripts and company policies during interactions. Report issues and feedback from customers to supervisors. Required Skills & Qualifications: " ONLY MALE CANDIDATES " Minimum education: 12th pass / Graduate (any stream). Verbal communication skills in [Hindi / Regional Language Punjabi]. Strong listening skills and problem-solving ability. Patience, persistence, and a customer-focused approach.

Your day to day responsibilities are outlined below. However, you may be assigned additional duties as necessary. You are expected to adhere to the company's rules, regulations, and any instructions or directives that may be in effect from time to time 1. Submission Officer Review visa applications to ensure all required documentation is included and information is accurate Verify applicants' identities and eligibility for the visa category applied for. Scrutinize submitted documents such as passports, identification cards, financial statements, and travel itineraries to confirm authenticity and compliance with visa requirements. Provide excellent customer service by addressing applicants' inquiries and concerns promptly and professionally. Maintain a courteous and helpful demeanor at all times, even in challenging situations. Adhere to all mission guidelines , regulations, and organizational policies Identify opportunities for process improvements and contribute ideas for enhancing the efficiency and effectiveness of visa processing operations Kindly Apply through this link : https://app.fabrichq.ai/jobs/4bcb88a2-3ca8-45da-a985-eab25acf6ca3

Role Summary We are seeking an experienced IT Solution Architect to drive the design and delivery of innovative, scalable, and secure technology solutions within the visa process outsourcing industry . This role requires a strategic thinker with deep technical acumen, strong documentation skills, and work with Bid teams , to craft compelling and technically sound proposals. The ideal candidate will act as a critical bridge between business goals and technical execution. Key Responsibilities Solution Architecture & Design Lead end-to-end solution design, translating complex business requirements into scalable IT architectures tailored to visa processing and related services. Recommend optimal technology stacks, platforms, and tools in alignment with enterprise goals. Create detailed architecture diagrams, system specifications, and integration designs. Bid Support & Technical Writing Collaborate with the Bid team to co-author technical sections of proposals, RFIs, and RFPs with clarity and accuracy. Write comprehensive solution design documents (SDD), API documentation, and technical narratives that align with bid requirements. Translate business and technical concepts into persuasive content for client-facing documents. Stakeholder Communication Act as the primary technical liaison for internal teams, clients, and vendors. Present architectural solutions and roadmaps to senior stakeholders in both technical and non-technical terms. Facilitate workshops to gather requirements and validate design decisions. Governance & Standards Define, maintain, and enforce architecture standards and best practices across all projects. Conduct design reviews to ensure compliance with enterprise security, performance, and regulatory requirements. Stay current with emerging technologies and regulatory developments relevant to the sector. Team Collaboration & Leadership Guide development teams through implementation, troubleshooting, and solution delivery. Mentor junior architects and developers, fostering a high-performance and innovation-driven culture. Required Qualifications Skills & Competencies Excellent written and verbal communication skills; ability to simplify and convey complex ideas clearly. Strong experience in writing technical content for both internal documentation and client-facing proposals. Expertise in enterprise architecture (e.g., TOGAF), cloud-native design (AWS, Azure, GCP), and microservices. Sound knowledge of API integrations, system interoperability, and cybersecurity best practices. Proven ability to manage multiple projects in a fast-paced environment. Strong interpersonal and stakeholder engagement skills. Experience 8–10 years of experience in IT, including 3–5 years in a Solution Architect role. Proven track record of architecting complex enterprise solutions. Experience in visa processing, government services, or regulated industries preferred. Demonstrated experience supporting Bid teams and writing winning technical proposals. Education & Certifications Bachelor’s degree in Computer Science, IT, Engineering, or a related field. Master's degree or certifications (e.g., TOGAF, AWS/Azure Solutions Architect) preferred. Link to apply: https://app.fabrichq.ai/jobs/32a6316b-6d7c-424d-9c2b-a1e05b46f4dc Show more Show less

Role & responsibilities Lead and manage the overall operations of the call center, including inbound/outbound customer service, technical support, or sales teams. Develop and execute strategies to improve service quality, customer satisfaction, efficiency, and team performance. Monitor key performance indicators (KPIs) such as average handle time, customer satisfaction scores, service level, and agent productivity. Collaborate with workforce management to ensure effective scheduling and staffing levels. Drive continuous improvement initiatives using data and feedback to streamline workflows, reduce call volumes, and enhance customer experience. Oversee the hiring, training, development, and performance management of call center staff and team leaders. Ensure compliance with internal policies, procedures, and industry regulations. Serve as the escalation point for complex customer issues and ensure timely resolution. Work closely with cross-functional teams such as IT, HR, Quality Assurance, and Product to support business objectives. Prepare and present performance reports, forecasts, and strategic plans to executive leadership. Preferred candidate profile Education: Bachelors degree, certifications like COPC, LEAN, Sig Sigma are a plus Experience: Minimum of 8 years in call center management, with at least 3 years in Sr management leading a large account. Skills: Proven experience managing large, high-volume call centers (100+ agents preferred). Strong understanding of contact center technologies (e.g., CRM, ACD, WFM systems). Demonstrated success in coaching leaders, managing performance, and driving change. Exceptional analytical, organizational, and problem-solving skills. Excellent interpersonal and communication abilities, with a customer-first mindset.

Role & responsibilities Training Program Development: Collaborate with the Training Manager to design and implement effective training programs tailored to the needs of different teams within the BPO. This includes determining training needs, developing curriculum, and selecting appropriate training methods and resources. Training Delivery: Conduct training sessions and workshops, using various delivery methods (in-person, virtual, e-learning) to engage participants and ensure knowledge retention. Needs Assessment: Assist in conducting training needs assessments and evaluating current training programs to identify gaps and areas for improvement. Performance Tracking: Monitor and assess the effectiveness of training initiatives through feedback, assessments, and performance metrics; suggest enhancements based on findings. Content Creation: Support the development of training materials, manuals, and resources that are current, relevant, and engaging for all levels of staff. Coaching and Mentoring: Provide guidance and support to new trainers and team members, fostering a culture of continuous learning and development. Collaboration: Work closely with various departments to align training initiatives with business objectives and ensure effective onboarding for new hires. Reporting: Maintain training records, prepare reports on training activities, and present findings to senior management to inform strategic decisions. Preferred candidate profile Education: Bachelors degree, certifications in Training & Development or related fields are a plus Experience: Minimum of 5 years in call center management, with at least 3 years in Training and management. Skills: Excellent communication and interpersonal skills. Strong presentation and facilitation abilities. Proficient in Microsoft Office Suite and Learning Management Systems (LMS). Analytical mindset with the ability to interpret data and make informed decisions. Strong organizational and time-management skills.

Company Overview BLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 19 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000 centers, supported by 60,000 employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence. For more information on BLS International's comprehensive services and global presence, please visit the official website at www.blsinternational.com Job Overview: You will act as a strategic advisor, execution partner, and confidential aide. You will drive alignment across global initiatives, manage high-impact projects, and enable the Chairman to operate at maximum effectiveness. This is a mission-critical leadership role requiring judgment, discretion, influence, and agility. Key Responsibilities Strategic Enablement Serve as a thought partner to the Chairman on strategic priorities, governance matters, and external engagements. Translate high-level vision into actionable programs across global business units. Prepare business briefs, strategy decks, and Board-level presentations. Execution & Project Management Drive critical cross-functional projects and ensure outcomes are delivered with speed and quality. Track and follow through on Chairman’s decisions, ensuring accountability and closure. Manage complex workflows including key meetings, and high-stakes follow-ups. Stakeholder Management Liaise with senior leaders, government officials, international partners on behalf of the Chairman. Prepare the Chairman for key internal and external interactions—anticipating needs, curating data, and providing context. Act as a gatekeeper, balancing access, priorities, and discretion. Business Intelligence & Communication Curate strategic intelligence — competitive insights, market trends, and internal dashboards—to keep the Chairman informed. Draft high-impact communication for the Chairman including speeches, statements, and thought leadership content. Confidential Support & Culture Stewardship Handle sensitive and confidential matters with absolute discretion and integrity. Serve as a cultural conduit, helping to reinforce the Chairman’s vision, values, and leadership ethos across the enterprise. Key Requirements Experience: 22–25 years of experience in a similar role or as a senior strategy/execution leader in a global organization. Education: MBA or equivalent from a reputed institution preferred. Domain Exposure: Experience in government services, international business, or regulated sectors is a plus. Skills: Exceptional executive communication, stakeholder management, problem-solving, and project execution. Attributes: Discreet, trustworthy, intellectually agile, culturally sensitive, and deeply aligned to the Chairman’s mission. What Success Looks Like Seamless alignment between Chairman’s vision and organizational execution. Accelerated decision-making, reduced friction, and increased visibility on strategic initiatives. A high-trust relationship that enhances the Chairman’s effectiveness and presence. Show more Show less

The role is for a Deputy General Manager in Finance with a focus on global accounting, consolidation, and closing processes. The candidate will be responsible for operations finance, budgeting, forecasting, and MIS reporting. They will need to communicate effectively with a global audience and manage a team of 10-20 people. Show more Show less

Role & responsibilities 1. Brand Uniformity & VAC Quality Assurance KRA: Ensure global consistency in the look and feel of Visa Application Centers (VACs) 2. Global Process Standardization KRA: Develop and enforce best practices for VAC operations, ensuring efficiency and compliance 3. Quality Audits & Compliance KRA: Conduct regular audits to ensure adherence to global quality standards 4. Customer Experience Enhancement KRA: Elevate VAC experience through innovative solutions and feedback mechanisms 5. Stakeholder Coordination & Training KRA: Liaise with internal teams and conduct training programs to ensure quality alignment Show more Show less

Company Brief: BLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 19 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000 centers, supported by 60,000 employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence. For more information on BLS International's comprehensive services and global presence, please visit the official website at www.blsinternational.com Role Overview We are seeking a seasoned and strategic Head of Business Development to drive global expansion and deepen partnerships across government and quasi-government sectors. This is a high-impact role for a senior professional who brings proven experience in managing large-scale, relationship-driven business environments—preferably from hospitality, aviation, or international services sectors. Key Responsibilities: Growth Strategy: Lead the design and execution of BLS International’s global BD roadmap, aligned with business priorities and market dynamics. Client Acquisition: Identify, pursue, and convert strategic opportunities across consular services, e-governance, and allied domains. Relationship Management: Build and nurture long-term relationships with embassies, government officials, consulates, hospitality & travel partners. Cross-Functional Collaboration: Partner closely with operations, legal, compliance, and marketing teams to ensure seamless bid submissions and service execution. Market Intelligence: Analyze industry trends, competitor movements, and regulatory changes to inform strategy. Revenue Accountability: Own the business development targets across geographies, including key account expansion and new territory penetration. Team Leadership: Mentor and build a high-performing global BD team with local market insight and solutioning skills. Ideal Candidate Profile: Experience: Minimum 22-25 years in business development or strategic partnerships, preferably in the hotel, aviation, international services , or travel & tourism sectors. Global Exposure: Strong track record of working with international clients, government stakeholders, and multicultural teams. Industry Interface: Prior experience dealing with embassies, consulates, government contracts, or public-private partnerships is highly desirable. Skills: Strategic mindset with a consultative sales approach Excellent negotiation, stakeholder engagement, and interpersonal skills Proven ability to manage complex, multi-country projects Comfortable with travel and high-touch client engagement Qualifications: MBA or equivalent postgraduate degree preferred Show more Show less

Role Summary: The incumbent will be required to program manage the customer experience agenda at the VAC's . This would include the Feedback and CSAT program to ensure that our scores across Rating platforms are in line with the target . The incumbent needs to -create the necessary visibility and drive in creating a culture of CSAT . Will ensure the there is adequate data visibility of the scores , trends , RCA of the bottom quartile . -work with the regions to drive up the responses and ensure that " Compliments" are collated and shared with the regions for further update to the missions. This would ensure that our positive mentions with the mission increases -work with Corp Comm to ensure that the ORM complaint management process is working in line with the SLA's -work with PMO to ensure that the CAPA is done on the negative CSAT cases for process improvement and people interventions -Create and run the CE Scorecard and a Reward and Recognition program Rationale for hiring: Our rating across top on line rating platforms are not upto the mark . Further we have seen a spate of complaints from the missions on applicant issues . There is no strucutred approach to ensuring that the VAC's drive collection of Feedback from the applicants and further wherever captured this is not conveyed to the mission . This leads to the mission only receiving complaints which creates a negative perception of the brand . This exxagerated negative view makes them take stern actions on us such as curtailment of VAS which leads to revenue erosion since all they get currently are negative mentions We therefore need to build and drive a culture of ensuring that every applicant gives us feedback of our services , which are further conveyed to the missions hence ensuring a positive Brand Image . Show more Show less

About BLS International BLS International, a trusted global partner for visa, consular, and citizen services, is embarking on a strategic diversification into the hospitality sector. With hotel acquisitions underway and more in the pipeline, we are building a world-class portfolio of hotel assets in key global markets. As part of this transformation, we are seeking a dynamic hospitality leader to shape and drive the end-to-end strategy, operations, and expansion of our hotel business. Role Overview This role designed for a forward-thinking executive with deep hospitality experience and commercial acumen. The incumbent will be responsible for the full lifecycle of hotel portfolio management — from financial performance and operational oversight to asset review and stakeholder reporting. You will be a key architect in building BLS’s hospitality arm into a profitable, scalable, and globally recognized business. Key Responsibilities Strategic Leadership & Business Growth Develop and execute a scalable operational strategy for the hospitality vertical aligned with BLS International’s business objectives. Drive strong financial and operational performance of all hotel assets through disciplined execution and proactive leadership. Set performance targets, review KPIs regularly, and ensure that properties meet or exceed profitability benchmarks. Build a differentiated hospitality portfolio through helping the top management in strategic acquisitions and asset optimization including appraisal of opportunities and negotiations. Support the leadership team on investment decisions, market entry strategy, and brand development. Acquisition, Integration & Expansion Lead evaluation of potential acquisition targets: market research, financial modeling, due diligence, and negotiation. Seamlessly integrate acquired assets into the BLS ecosystem. Identify and act on opportunities for portfolio enhancement and diversification. (luxury, mid-scale, business, or leisure segments). Obtaining Financial and Operational Data of Targets. Analyzing and Presenting the case for approval. Hiring Agencies/Firms for Financial and Legal Due Diligence. Supervising the Legal and Financial Due Diligence with CFO BLS and his team. Analyzing Reports of Due Diligence and Building Surveys. Submitting reports for decision. Implementing decisions taken by BLS about acquisition. Completing and supporting formalities taking over assets acquired and onboarding them. in BLS set up. Hotel Operations & Asset Management Own the P&L for all operating and upcoming hotel assets. Drive operational excellence across properties, ensuring service quality, guest experience, compliance, and brand consistency. Establish scalable SOPs, performance benchmarks, and governance mechanisms. Oversee revenue management strategies, pricing models, and cost controls to maximize profitability across hotel properties. Leverage industry-standard Hotel Property Management Systems (PMS) to drive operational efficiency and data-driven decision making. Monitor cost structures, procurement, and budgeting to ensure optimal financial health at the property level. Identify opportunities for ancillary revenue generation and customer segmentation to improve overall yield. Asset Review & Stakeholder Reporting Conduct regular reviews of hotel assets to assess performance, identify gaps, and ensure alignment with strategic objectives. Prepare reports, presentations, and strategic inputs for investors, ownership groups Work closely with legal, financial, and operational teams to ensure all compliance and stakeholder reporting is timely and accurate. Team Leadership & Organizational Design Build and lead a high-performance hospitality team including property GMs, operations heads, finance controllers, and support staff. Drive a performance culture through clear KPIs, incentives, and capability development. Foster a service-driven, innovation-oriented culture aligned with global hospitality standards. External Engagements & Partnerships Serve as the face of the hospitality business for internal and external stakeholders. Forge strategic alliances with global hotel brands, travel companies, technology providers, and vendors. Candidate Profile Experience & Credentials 15–20 years of progressive leadership experience in the hospitality sector, ideally across multiple geographies. Proven track record of managing large hotel portfolios or launching new hospitality businesses. Strong command over hotel operations, financial planning, and performance management. Deep understanding of hospitality economics, guest experience design, and digital transformation in hotels. Show more Show less

The ideal candidate will be responsible 1) Financial Complications and Preparation 2) Reporting and Financial Budgeting 3) Financial Statement Analysis Have passed both groups of the intermediate exams and not doing CA Now. Show more Show less

Key Responsibilities: · Lead or support the end-to-end M&A process, including sourcing, due diligence, valuation, negotiation, and integration. · Analyze target company financial statements, KPIs, operational metrics, and identify underlying business trends. · Assess quality of earnings (QoE), working capital, debt and debt-like items, and other key deal metrics. · Understanding and working on financial models, Information memorandums to assess investment opportunities. · Conduct industry and target company research, including market sizing, competitor analysis, and strategic fit assessments. · Coordinate internal stakeholders across finance, legal, operations, and business units during the deal lifecycle. · Work closely on target management, and other advisors (legal, tax, financial, commercial, etc.) throughout the deal process. · Prepare internal presentations and investment memos for executive leadership · Assist with deal structuring, legal documentation, and regulatory compliance. · Monitor post-merger integration progress and value realization. · Develop and maintain a strong network with investment banks, advisors, and potential targets.

Role & responsibilities Document scrutiny & collection of applications for Passport processing. Collection of visa applications & document scrutiny for visa processing, attestation & legalization services Biometrics capture (Photo & Fingerprints) Cash collection & POS entry Client facing answering queries, advising applicants, managing disputes Handle customer/applicant queries personally or else through email, telephone. Handle cash and bank-related transactions if assigned and ensure 100% accuracy. Preferred candidate profile Qualification - Any graduates Experience required- 0 to 2 years Perks and benefits 5 days working Medical Insurance

We are urgently hiring for VISA Supervisor. Job Location- Thiruvananthpuram, Kerala Position Overview: The VISA Supervisor will be responsible for overseeing the day-to-day operations of the visa application process, ensuring compliance with immigration regulations, and managing a team of visa processing staff. This role requires strong leadership skills, attention to detail, and a thorough understanding of visa and immigration policies. The VISA Supervisor will ensure that all visa applications are processed accurately and efficiently while providing excellent customer service. Key Responsibilities: Visa Application Processing: Oversee the preparation, submission, and follow-up of visa applications for individuals and organizations. Ensure all necessary documentation is complete and meets immigration requirements. Verify that visa applications are processed in compliance with applicable laws and regulations. Compliance & Regulations: Stay updated on the latest immigration laws, policies, and procedures. Ensure all visa applications comply with local, national, and international regulations. Handle any legal or compliance issues related to the visa processing system. Customer Service: Serve as the main point of contact for applicants, providing support and guidance throughout the visa application process. Resolve any issues or concerns raised by applicants and ensure a positive experience. Reporting & Documentation: Prepare and maintain accurate records and reports regarding visa processing status. Monitor and track application timelines to ensure timely submissions. Generate regular reports on team performance, application outcomes, and any issues for upper management. Qualifications: Education: Bachelors degree (or equivalent work experience). Experience: freshers to 2 years