Operations Associate

Job Description: Operations Associate Location: Gurgaon, India Experience Required: 2–3 years Employment Type: Full-time Experience: 2+ years in Supply Chain/ Warehousing/ Operations Start Date: Immediate Apply at: hr@cuminco.com About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview: We are seeking a driven and detail-oriented Operations Associate to support our growing operations. You’ll be responsible for coordinating daily supply chain activities across warehousing, logistics, and vendor partnerships—ensuring timely delivery, inventory control, and excellent customer service. Key Responsibilities: ● Logistics Coordination: Manage daily dispatches, track shipments, and ensure timely order deliveries through 3PL (Third Party Logistics) partners. ● Vendor & Partner Management: Coordinate with warehousing partners, logistics providers, and packaging vendors to maintain SLA compliance and seamless operations. ● Customer Resolution Support: Collaborate with the customer service team to resolve logistics-related issues such as delayed deliveries, lost parcels, or returns.● Inventory Management: Monitor stock levels at warehouses and assist in monthly physical inventory audits and reconciliations. ● Process Improvement: Identify operational bottlenecks and propose data-backed solutions for better performance and cost-efficiency. ● System Updates: Ensure accurate system entries for order tracking, vendor billing, and dispatch records.Desired Skills & Qualifications: ● 2–3 years of experience in supply chain, logistics, or warehousing (D2C or e-commerce experience preferred) ● Familiarity with 3PL coordination, order management tools, and inventory systems ● Strong communication and negotiation skills ● Problem-solving mindset with ability to work in a fast-paced startup environment ● Proficient in MS Excel / Google Sheets; exposure to ERP or OMS tools is a plus Perks & Benefits: ● Opportunity to work with a purpose-driven brand. ● Remote-friendly work environment with flexible hours. ● A chance to contribute to a high-growth D2C startup. ● Be part of a warm, values-led team focused on wellness and sustainability. Apply Now: If you’re excited to help build the future of the Indian kitchen and love creating great customer experiences, send your resume to hr@cuminco.com. Let’s make every kitchen a little warmer, one happy customer at a time.