Key Responsibilities: Serve as the main point of contact for customer queries via email, chat, and phone. Manage the post-purchase journey including order tracking, issue resolution, and returns. Address customer complaints with professionalism, empathy, and swift resolution. Collaborate with logistics and product teams to troubleshoot issues. Identify and escalate common customer pain points to improve overall experience. Create and maintain accurate, clear, and concise support documentation and FAQs. Monitor customer satisfaction metrics and contribute to improving CSAT scores. Desired Skills & Qualifications: Minimum of 2 years of experience in customer support, customer experience, or customer success roles. Fluency in English (both written and spoken); Hindi proficiency is a plus. Strong problem-solving skills and a customer-first attitude. Excellent written and verbal communication skills. A genuine passion for helping people and an interest in food or home products is a plus. Job Type: Full-time Pay: ₹450,000.00 - ₹500,000.00 per year Work Location: In person
Key Responsibilities: Serve as the main point of contact for customer queries via email, chat, and phone. Manage the post-purchase journey including order tracking, issue resolution, and returns. Address customer complaints with professionalism, empathy, and swift resolution. Collaborate with logistics and product teams to troubleshoot issues. Identify and escalate common customer pain points to improve overall experience. Create and maintain accurate, clear, and concise support documentation and FAQs. Monitor customer satisfaction metrics and contribute to improving CSAT scores. Desired Skills & Qualifications: Minimum of 2 years of experience in customer support, customer experience, or customer success roles. Fluency in English (both written and spoken); Hindi proficiency is a plus. Strong problem-solving skills and a customer-first attitude. Excellent written and verbal communication skills. A genuine passion for helping people and an interest in food or home products is a plus. Job Type: Full-time Pay: ₹450,000.00 - ₹500,000.00 per year Work Location: In person
As the main point of contact for customer queries, you will be responsible for addressing customer inquiries via email, chat, and phone. Your role will involve managing the post-purchase journey, which includes order tracking, issue resolution, and processing returns. It is essential to handle customer complaints with professionalism, empathy, and provide swift resolutions. Collaboration with logistics and product teams to troubleshoot issues will be a key part of your responsibilities. Identifying and escalating common customer pain points to enhance the overall customer experience is crucial. You will also be tasked with creating and maintaining accurate, clear, and concise support documentation and FAQs. Monitoring customer satisfaction metrics and contributing to improving CSAT scores will be integral to your role. The ideal candidate should possess a minimum of 2 years of experience in customer support, customer experience, or customer success roles. Fluency in English (both written and spoken) is required, with Hindi proficiency considered a plus. Strong problem-solving skills and a customer-first attitude are essential. Excellent written and verbal communication skills are a must. A genuine passion for helping people and an interest in food or home products would be advantageous. This is a full-time position that requires in-person work at the designated location.,
Key Responsibilities: Serve as the main point of contact for customer queries via email, chat, and phone. Manage the post-purchase journey including order tracking, issue resolution, and returns. Address customer complaints with professionalism, empathy, and swift resolution. Collaborate with logistics and product teams to troubleshoot issues. Identify and escalate common customer pain points to improve overall experience. Create and maintain accurate, clear, and concise support documentation and FAQs. Monitor customer satisfaction metrics and contribute to improving CSAT scores. Desired Skills & Qualifications: Minimum of 2 years of experience in customer support, customer experience, or customer success roles. Fluency in English (both written and spoken); Hindi proficiency is a plus. Strong problem-solving skills and a customer-first attitude. Excellent written and verbal communication skills. A genuine passion for helping people and an interest in food or home products is a plus. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Work Location: In person
Key Responsibilities: Serve as the main point of contact for customer queries via email, chat, and phone. Manage the post-purchase journey including order tracking, issue resolution, and returns. Address customer complaints with professionalism, empathy, and swift resolution. Collaborate with logistics and product teams to troubleshoot issues. Identify and escalate common customer pain points to improve overall experience. Create and maintain accurate, clear, and concise support documentation and FAQs. Monitor customer satisfaction metrics and contribute to improving CSAT scores. Desired Skills & Qualifications: Minimum of 2 years of experience in customer support, customer experience, or customer success roles. Fluency in English (both written and spoken); Hindi proficiency is a plus. Strong problem-solving skills and a customer-first attitude. Excellent written and verbal communication skills. A genuine passion for helping people and an interest in food or home products is a plus. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Work Location: In person
Role Overview: We’re looking for a proactive and detail-oriented E-commerce Marketplace Executive to manage and scale Cumin Co.’s presence across online marketplaces. Your primary responsibility will be to ensure smooth operations, from product listings and inventory management to order fulfillment and performance tracking. This is a high-impact role that will directly contribute to Cumin Co.’s growth by strengthening our visibility, sales, and customer experience on platforms like Amazon, Flipkart, and other e-commerce partners. Key Responsibilities: Manage day-to-day operations across marketplaces (Amazon, Flipkart, etc.). Create, update, and optimize product listings with accurate content, images, and keywords. Monitor inventory levels, coordinate with internal teams, and ensure timely replenishment. Track and analyze sales performance, pricing, and promotional activities. Ensure smooth order processing, fulfillment, and timely dispatch. Resolve customer queries, returns, and escalations in coordination with the support team. Monitor marketplace policies and compliance to avoid penalties or delisting. Generate reports on, availability, returns, account health and marketplace performance for management. Requirements: 1–3 years of experience in e-commerce/marketplace operations (D2C experience preferred). Strong understanding of platforms like Amazon, Flipkart, similar . Proficiency in MS Excel/Google Sheets for reporting and analysis. Excellent attention to detail and problem-solving skills. Strong coordination skills and ability to work in a fast-paced environment. Familiarity with order management systems, seller portals, and e-commerce dashboards. Good to Have: Experience with pricing and promotions on marketplaces. Knowledge of SEO for marketplace listings. Exposure to logistics and supply chain operations in e-commerce. Job Type: Full-time Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Paid sick time Paid time off Work Location: In person
Job Title: Copywriter Location: On-Site, Gurgaon Experience: 1–2 years Employment Type: Full-time About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview At Cumin Co. , we’re looking for a Copywriter who can bring our brand voice to life across all touchpoints. With 1–2 years of experience in D2C brands, you’ll create clear, creative, and conversion-driven copy for product pages, ads, emails, and social campaigns. You’ll collaborate with marketing and design teams to ensure messaging is consistent, engaging, and resonates with our audience. Key Responsibilities Write clear, engaging, and persuasive copy for website, product pages, ads, social media, email campaigns, and other marketing channels. Collaborate with design, marketing, and brand teams to ensure cohesive brand communication. Understand the target audience and tailor content to maximize engagement and conversions. Create catchy taglines, product descriptions, and storytelling content to highlight brand USP. Edit and proofread content to maintain brand tone, style, and quality standards. Stay updated with industry trends, competitors, and consumer behavior in the D2C space. Requirements 1–2 years of experience as a copywriter, preferably with D2C brands. Candidates with a background in English Honours or Mass Communication will be preferred. Strong command of English with excellent writing, editing, and proofreading skills. Ability to adapt tone and style for different platforms (social, ads, email, website). A creative thinker with an eye for detail and a passion for storytelling. Familiarity with SEO and digital marketing best practices is a plus. A portfolio showcasing past work with D2C brands. What We Offer A dynamic, fast-paced environment with room to experiment and grow. Opportunity to shape communication for an emerging D2C brand. Collaborative and creative team culture. Competitive compensation and growth opportunities. Apply Now: If you're passionate about building intuitive digital journeys and believe good design belongs in every kitchen, send your resume to [email protected] / [email protected] Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an immediate joiner? Experience: Copywriting: 1 year (Required) Work Location: In person
Job Title: Copywriter Location: On-Site, Gurgaon Experience: 1–2 years Employment Type: Full-time About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview At Cumin Co. , we’re looking for a Copywriter who can bring our brand voice to life across all touchpoints. With 1–2 years of experience in D2C brands, you’ll create clear, creative, and conversion-driven copy for product pages, ads, emails, and social campaigns. You’ll collaborate with marketing and design teams to ensure messaging is consistent, engaging, and resonates with our audience. Key Responsibilities Write clear, engaging, and persuasive copy for website, product pages, ads, social media, email campaigns, and other marketing channels. Collaborate with design, marketing, and brand teams to ensure cohesive brand communication. Understand the target audience and tailor content to maximize engagement and conversions. Create catchy taglines, product descriptions, and storytelling content to highlight brand USP. Edit and proofread content to maintain brand tone, style, and quality standards. Stay updated with industry trends, competitors, and consumer behavior in the D2C space. Requirements 1–2 years of experience as a copywriter, preferably with D2C brands. Candidates with a background in English Honours or Mass Communication will be preferred. Strong command of English with excellent writing, editing, and proofreading skills. Ability to adapt tone and style for different platforms (social, ads, email, website). A creative thinker with an eye for detail and a passion for storytelling. Familiarity with SEO and digital marketing best practices is a plus. A portfolio showcasing past work with D2C brands. What We Offer A dynamic, fast-paced environment with room to experiment and grow. Opportunity to shape communication for an emerging D2C brand. Collaborative and creative team culture. Competitive compensation and growth opportunities. Apply Now: If you're passionate about building intuitive digital journeys and believe good design belongs in every kitchen, send your resume to careers@cuminco.com / revathi@cuminco.com Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an immediate joiner? Experience: Copywriting: 1 year (Required) Work Location: In person
Job Description: Operations Associate Location: Gurgaon, India Experience Required: 2–3 years Employment Type: Full-time Experience : 2+ years in Supply Chain/ Warehousing/ Operations Start Date : Immediate Apply at : [email protected] About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview: We are seeking a driven and detail-oriented Operations Associate to support our growing operations. You’ll be responsible for coordinating daily supply chain activities across warehousing, logistics, and vendor partnerships—ensuring timely delivery, inventory control, and excellent customer service. Key Responsibilities: ● Logistics Coordination : Manage daily dispatches, track shipments, and ensure timely order deliveries through 3PL (Third Party Logistics) partners. ● Vendor & Partner Management : Coordinate with warehousing partners, logistics providers, and packaging vendors to maintain SLA compliance and seamless operations. ● Customer Resolution Support : Collaborate with the customer service team to resolve logistics-related issues such as delayed deliveries, lost parcels, or returns. ● Inventory Management : Monitor stock levels at warehouses and assist in monthly physical inventory audits and reconciliations. ● Process Improvement : Identify operational bottlenecks and propose data-backed solutions for better performance and cost-efficiency. ● System Updates : Ensure accurate system entries for order tracking, vendor billing, and dispatch records. Desired Skills & Qualifications: ● 2–3 years of experience in supply chain, logistics, or warehousing (D2C or e-commerce experience preferred) ● Familiarity with 3PL coordination, order management tools, and inventory systems ● Strong communication and negotiation skills ● Problem-solving mindset with ability to work in a fast-paced startup environment ● Proficient in MS Excel / Google Sheets; exposure to ERP or OMS tools is a plus Perks & Benefits: ● Opportunity to work with a purpose-driven brand. ● Remote-friendly work environment with flexible hours. ● A chance to contribute to a high-growth D2C startup. ● Be part of a warm, values-led team focused on wellness and sustainability. Apply Now: If you’re excited to help build the future of the Indian kitchen and love creating great customer experiences, send your resume to [email protected] / [email protected] Let’s make every kitchen a little warmer, one happy customer at a time. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Work Location: In person
Job Title: Content Creator Location: On-Site, Gurgaon Experience: 1–2 years Employment Type: Full-time About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview At Cumin Co. , we’re looking for a Content Creator/Copywriter who can bring our brand voice to life across all touchpoints. With 1–2 years of experience in D2C brands, you’ll create clear, creative, and conversion-driven copy for product pages, ads, emails, and social campaigns. You’ll collaborate with marketing and design teams to ensure messaging is consistent, engaging, and resonates with our audience. Key Responsibilities Write clear, engaging, and persuasive copy for website, product pages, ads, social media, email campaigns, and other marketing channels. Collaborate with design, marketing, and brand teams to ensure cohesive brand communication. Understand the target audience and tailor content to maximize engagement and conversions. Create catchy taglines, product descriptions, and storytelling content to highlight brand USP. Edit and proofread content to maintain brand tone, style, and quality standards. Stay updated with industry trends, competitors, and consumer behavior in the D2C space. Requirements 1–2 years of experience as a copywriter, preferably with D2C brands. Candidates with a background in English Honours or Mass Communication will be preferred. Strong command of English with excellent writing, editing, and proofreading skills. Ability to adapt tone and style for different platforms (social, ads, email, website). A creative thinker with an eye for detail and a passion for storytelling. Familiarity with SEO and digital marketing best practices is a plus. A portfolio showcasing past work with D2C brands. What We Offer A dynamic, fast-paced environment with room to experiment and grow. Opportunity to shape communication for an emerging D2C brand. Collaborative and creative team culture. Competitive compensation and growth opportunities. Apply Now: If you're passionate about building intuitive digital journeys and believe good design belongs in every kitchen, send your resume to [email protected] / [email protected] Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an immediate joiner? Experience: Copywriting: 1 year (Required) Work Location: In person
Job Description: Operations Associate Location: Gurgaon, India Experience Required: 2–3 years Employment Type: Full-time Experience : 2+ years in Supply Chain/ Warehousing/ Operations Start Date : Immediate Apply at : hr@cuminco.com About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview: We are seeking a driven and detail-oriented Operations Associate to support our growing operations. You’ll be responsible for coordinating daily supply chain activities across warehousing, logistics, and vendor partnerships—ensuring timely delivery, inventory control, and excellent customer service. Key Responsibilities: ● Logistics Coordination : Manage daily dispatches, track shipments, and ensure timely order deliveries through 3PL (Third Party Logistics) partners. ● Vendor & Partner Management : Coordinate with warehousing partners, logistics providers, and packaging vendors to maintain SLA compliance and seamless operations. ● Customer Resolution Support : Collaborate with the customer service team to resolve logistics-related issues such as delayed deliveries, lost parcels, or returns. ● Inventory Management : Monitor stock levels at warehouses and assist in monthly physical inventory audits and reconciliations. ● Process Improvement : Identify operational bottlenecks and propose data-backed solutions for better performance and cost-efficiency. ● System Updates : Ensure accurate system entries for order tracking, vendor billing, and dispatch records. Desired Skills & Qualifications: ● 2–3 years of experience in supply chain, logistics, or warehousing (D2C or e-commerce experience preferred) ● Familiarity with 3PL coordination, order management tools, and inventory systems ● Strong communication and negotiation skills ● Problem-solving mindset with ability to work in a fast-paced startup environment ● Proficient in MS Excel / Google Sheets; exposure to ERP or OMS tools is a plus Perks & Benefits: ● Opportunity to work with a purpose-driven brand. ● Remote-friendly work environment with flexible hours. ● A chance to contribute to a high-growth D2C startup. ● Be part of a warm, values-led team focused on wellness and sustainability. Apply Now: If you’re excited to help build the future of the Indian kitchen and love creating great customer experiences, send your resume to hr@cuminco.com/ revathi@gofurther.in Let’s make every kitchen a little warmer, one happy customer at a time. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Work Location: In person
Job Title: Content Creator Location: On-Site, Gurgaon Experience: 1–2 years Employment Type: Full-time About Cumin Co. At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief. Website: www.cuminco.com Instagram: https://www.instagram.com/cuminco_india/?next=%2F Role Overview At Cumin Co. , we’re looking for a Content Creator/Copywriter who can bring our brand voice to life across all touchpoints. With 1–2 years of experience in D2C brands, you’ll create clear, creative, and conversion-driven copy for product pages, ads, emails, and social campaigns. You’ll collaborate with marketing and design teams to ensure messaging is consistent, engaging, and resonates with our audience. Key Responsibilities Write clear, engaging, and persuasive copy for website, product pages, ads, social media, email campaigns, and other marketing channels. Collaborate with design, marketing, and brand teams to ensure cohesive brand communication. Understand the target audience and tailor content to maximize engagement and conversions. Create catchy taglines, product descriptions, and storytelling content to highlight brand USP. Edit and proofread content to maintain brand tone, style, and quality standards. Stay updated with industry trends, competitors, and consumer behavior in the D2C space. Requirements 1–2 years of experience as a copywriter, preferably with D2C brands. Candidates with a background in English Honours or Mass Communication will be preferred. Strong command of English with excellent writing, editing, and proofreading skills. Ability to adapt tone and style for different platforms (social, ads, email, website). A creative thinker with an eye for detail and a passion for storytelling. Familiarity with SEO and digital marketing best practices is a plus. A portfolio showcasing past work with D2C brands. What We Offer A dynamic, fast-paced environment with room to experiment and grow. Opportunity to shape communication for an emerging D2C brand. Collaborative and creative team culture. Competitive compensation and growth opportunities. Apply Now: If you're passionate about building intuitive digital journeys and believe good design belongs in every kitchen, send your resume to hr@cuminco.com/ revathi@gofurther.in Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Paid sick time Paid time off Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an immediate joiner? Experience: Copywriting: 1 year (Required) Work Location: In person
Job description Job Title: Events & Marketing Intern Location: Gurgaon Duration: 3–6 months About Cumin Co. Cumin Co. is reimagining cookware for the modern Indian kitchen; consciously designed, 100% non-toxic, and made to last for generations. Our work goes beyond products: we create experiences, stories, and connections that bring people together over food. Role Overview We’re looking for a Brand Events & Marketing Intern who can bring energy, organisation, and creativity to both our campaign calendar and our on-ground activations. You’ll work with our team to support social media, content creation, brand partnerships, and event execution — from intimate chef-led dinners to high-visibility brand showcases. Key Responsibilities Brand Events: Assist in planning, coordinating, and executing brand events, pop-ups, and workshops Liaise with vendors, venues, and partners for smooth event operations Help create event-specific marketing materials (invites, signage, kits) Capture and coordinate event content for social media and post-event reports Maintain checklists, timelines, and budgets for events Marketing: Support campaign rollouts across digital and offline platforms Assist with content creation for Instagram, Pinterest, and newsletters Coordinate influencer collaborations and product seeding Track performance metrics for campaigns and events Conduct research on trends, competitors, and partnership opportunities What We’re Looking For Current student or recent graduate in Marketing, Communications, Hospitality, or a related field Strong interest in lifestyle, design, and food culture Organised, proactive, and comfortable multitasking in a fast-paced environment Excellent communication skills (written & verbal) Willingness to be on-ground during events Bonus: Basic Canva/design skills, photo/video editing, or copywriting experience What You’ll Gain End-to-end exposure to both digital brand building and real-world event execution Mentorship from an experienced marketing and brand team Experience working with a premium, design-led lifestyle brand A portfolio of projects and events you’ve contributed to Preference will be given to male candidates. Interest candidates can drop a mail to [email protected] / [email protected] Job Type: Internship Contract length: 3 months Pay: ₹7,000.00 - ₹15,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Job description Job Title: Events & Marketing Intern Location: Gurgaon Duration: 3–6 months About Cumin Co. Cumin Co. is reimagining cookware for the modern Indian kitchen; consciously designed, 100% non-toxic, and made to last for generations. Our work goes beyond products: we create experiences, stories, and connections that bring people together over food. Role Overview We’re looking for a Brand Events & Marketing Intern who can bring energy, organisation, and creativity to both our campaign calendar and our on-ground activations. You’ll work with our team to support social media, content creation, brand partnerships, and event execution — from intimate chef-led dinners to high-visibility brand showcases. Key Responsibilities Brand Events: Assist in planning, coordinating, and executing brand events, pop-ups, and workshops Liaise with vendors, venues, and partners for smooth event operations Help create event-specific marketing materials (invites, signage, kits) Capture and coordinate event content for social media and post-event reports Maintain checklists, timelines, and budgets for events Marketing: Support campaign rollouts across digital and offline platforms Assist with content creation for Instagram, Pinterest, and newsletters Coordinate influencer collaborations and product seeding Track performance metrics for campaigns and events Conduct research on trends, competitors, and partnership opportunities What We’re Looking For Current student or recent graduate in Marketing, Communications, Hospitality, or a related field Strong interest in lifestyle, design, and food culture Organised, proactive, and comfortable multitasking in a fast-paced environment Excellent communication skills (written & verbal) Willingness to be on-ground during events Bonus: Basic Canva/design skills, photo/video editing, or copywriting experience What You’ll Gain End-to-end exposure to both digital brand building and real-world event execution Mentorship from an experienced marketing and brand team Experience working with a premium, design-led lifestyle brand A portfolio of projects and events you’ve contributed to Preference will be given to male candidates. Interest candidates can drop a mail to hr@cuminco.com/ revathi@gofurther.in Job Type: Internship Contract length: 3 months Pay: ₹7,000.00 - ₹15,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person