About the job: Job Title: Customer Service Associate International Voice Process Location: Pune Experience: Minimum 1 Year Qualification: Graduate Joining: Immediate Joiner Required Job Description: We are looking for a dedicated and customer-focused Customer Service Associate to join our International Voice Process team in Pune. The ideal candidate should have prior experience handling international customers and possess excellent communication skills. Key Responsibilities: Handle inbound and outbound calls for international customers Provide accurate information and resolve customer queries efficiently Maintain a high level of customer satisfaction Document customer interactions and update records accurately Adhere to company policies, quality standards, and process guidelines Requirements: Graduate in any discipline Minimum 1 year of experience in an international voice process Excellent verbal and written communication skills in English Strong problem-solving and customer-handling skills Ability to work in rotational shifts Immediate joiners only Preferred Skills: Good listening and interpersonal skills Ability to handle high call volumes Basic computer knowledge How to apply: Interested candidates can share their resumes on What's app Contact Person: HR Smrati Chouhan Contact Details : 7738127147 Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the job: WNS is hiring for Fare Filing Department. Walk-in Drive at WNS-Vikhroli Plant 5. https://smrtr.io/vm6tg Date: Mon, 12th JAN. Time: 11 AM to 3 PM. Venue: WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West. Meet: HR Ruhi Shaikh. Roles & Responsiblities: Handle day-to-day FFD activities in line with Airlines and Industry procedures and as per the agreed SLA Proficient in ATPCO and its products like Public/Pvt filings,CAT25, Optional services, YQ-YQ, Add on's etc. Well versed with World geography and ATPCO terminology Strong GDS knowledge like in Amadeus/Sabre/Galileo/Worldspan/Apollo etc. Strong attention to detail and accuracy, problem solving capabilties. Effective oral/written communication with client and internal stakeholders Strong in documentation and its maintenance Proficiency in MS office application Prioritizing the work allocation according to SLA requirements Share all the updates in briefing, discuss the challenges on process improvement Ability to work independently and multi-task with minimum supervision in a dynamic work environment Ability to grasp concepts quickly and prioritize multiple tasks and responsibilities Problem solving ability Ability to meet deadlines, providing accurate and thorough results Ability to work under pressure and handle stress Good time management and organization skills Readiness for 24*7 shifts and rotational WO's. Contact Person - HR Ruhi Shaikh - ruhi.shaikh@wns.com Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2035-01-01 00:00:00

About the job: Walk in interview drive on 8-9th Jan 2025 from 1-2pm. Address: WNS, 6th Floor, Centaurus Building, Hiranandani estate, Thane West. To Meet: HR Chinmayi Pawaskar (7400339473) Job Title: Customer Support Executive Email & Chat Process (Centrica) Company Name: WNS Global Services Location: Thane Industry: BPO / KPO / Customer Support Job Type: Full-Time Key Responsibilities: Handle customer interactions via email and chat support Resolve customer queries and concerns in a timely and professional manner Ensure customer satisfaction through effective communication Follow process guidelines and quality standards Maintain accurate records of customer interactions Eligibility Criteria: Education: Graduate or HSC Pass Experience: Min 1yr of exp in Customer service experience preferred Skills: Good communication skills in English (written & verbal) Basic computer knowledge Willingness to work in UK rotational shifts Comfortable with 2 rotational week-offs Ready to work from Thane location Work Schedule: Shift: UK Rotational Shifts Week Offs: 2 Rotational Week Offs About WNS: WNS Global Services is a leading global business process management company delivering excellence in customer experience across industries. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Key Responsibilities :- Design, develop, test, and maintain web applications using .NET (C#) and MVC architecture- Build responsive and user-friendly front-end applications using Angular- Develop and optimize database queries, stored procedures, and schemas using SQL Server- Collaborate with designers, product managers, and other developers to define and implement new features- Write clean, scalable, and well-documented code- Troubleshoot, debug, and resolve application issues- Follow best coding practicesRequired Skills & Qualifications : Strong experience with .NET Framework / .NET Core and C# Solid understanding of MVC architecture Hands-on experience with Angular (latest versions preferred) Proficiency in SQL and relational database design (SQL Server preferred) Experience with RESTful APIs and web services Knowledge of HTML, CSS, JavaScript, and TypeScript Familiarity with version control systems (e.g., Git) Strong problem-solving and analytical skills Qualifications Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Key Responsibilities: Quality Assurance Managemento Develop and implement a comprehensive quality assurance program for aligned Process / LOBs serviceso Establish communicate and monitor quality standards performance metrics and key performance indicators KPIso Conduct regular quality audits and evaluations of processes transactions and customer interactions Team Leadershipo Lead mentor and motivate a team of quality assurance professionalso Provide coaching and training to ensure consistent and high quality performan ceo Foster a culture of accountability continuous improvement and teamwork within the quality team Continuous Improvement Identify areas of improvement and work with cross functional teams to implement enhancement so Proactively address service gaps and implement corrective actions to prevent future issues Stay up to date with industry best practices and emerging trends to enhance our services Quality Reporting Create and distribute regular quality reports to management highlighting performance trends areas for improvement and success stories Analyze data to identify root causes of quality issues and recommend solutions Client and Stakeholder Communication Collaborate with clients to understand their quality expectations and feedback Act as a liaison between clients and internal teams to address quality concerns and implement improvements Compliance and Standard so Ensure compliance with industry regulations and quality standard so Keep abreast of changes in regulations and standards to maintain compliance Qualifications & Work Experience: Any Graduate o Familiarity with SNL industry principle so Strong understanding on Kaizen Projects, VSM, NVAs indemnifications Process flow mapping, Process simplifications, Continuous Improvement o Candidate should have experience in Shipping & Logistic data / process / QUALITY standards understanding o Strong knowledge of quality assurance methodologies and tool Excellent leadership interpersonal and communication skill so Analytical and problem solving skills with the ability to interpret data and make data driven decision so Certification in quality management e.g. Six Sigma Green Belt Trained & Certified o Must be from International Customer Handling experience (USA domain), will be preferred experiencing NVOCC client / customer handling Must be worked on Poka-Yoke Method, “mistake-proofing” or “error prevention methodology Minimum 1 Year Experience as Assistant Manager Quality / Quality Supervisor Level / Overall 5 Years in Quality Domain Qualifications Graduate

About the job: Job description New Hire Training for Process Batches and Training for other Processes Conduct floor refreshers/update training for the agents TNI and TNA to program the modules as per the process changes and needs Conduct TNA through CSAT/EOE/Quality Analysis Front-end Skill Management initiatives including coaching and training Conduct periodic performance evaluation sessions with team members To take on other responsibilities like off boarding, on boarding etc. Identify Trainee strengths and build them and identify areas of improvement and provide concrete work plan for improvement Control absenteeism and attrition and motivate the team Analyze and identify internal/external customer requirements through data analysis and use training as a tool to resolve issues. Report accurate statistics Consistently achieve or exceed targets on quality and numbers in training Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2035-01-01 00:00:00

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. Job Description Capture the details of the Bill of Lading in the system Should follow the instructions as mentioned in the Process Manual Self-learning skills Deliver the goals and targets as per defined KPI’s Follow the company policies and procedures under the guidelines aligned by supervisor and manager Excellent Communication skills. Qualifications Graduate Fresher - Non Technical Additional Information Should have a minimum typing speed of 25 wpm with 90% accuracy Basic computer Knowledge required Ability of self-learning on live job Eye for Detail Note : - Willingness to work in Night Shifts or odd shifts/ weekends and under high stress and pressure. Might be Rotation shifts or continuous month on month night shift or might be discontinuous night shift.

Company Description WNS (Holdings) Limited (NYSE: WNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Answer incoming calls and respond to customer queries Research and resolve customer issues using the tools and applications provided Attention to detail and accuracy Ability to communicate clearly, concisely and effectively Maintain expected Quality Targets Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met Meet internal Production, Utilization and Productivity target Qualifications Graduate fresher’s or HSC with minimum 6 months experience Proficient in computer applications Knowledge of customer service practices Excellent listening, verbal and written communication skills Good logical, analytical and problem solving abilities

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Good communication/reading/listening skills. Analytical and logical interpretation skills. Good Computer and Operating System skills. Excellent communication Skills verbal & written (Neutral English). A passion for driving improvement. Team Player. Self-motivated, uses initiative and problem solver. Collaborative, results driven.Analytical Skills. Qualifications Undergraduate/Graduate/Post Graduate Additional Information Flexible with 24*7 working environment.

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Timely and accurate processing of customer payments on a daily basis within any of the ERPs in use across the IACs in scope of the FSSC. Pro-actively manage unallocated cash to ensure it is kept to a strict minimum as per targets. Proceed with all necessary pro-active and re active cash collection activities as per targets. Pro-actively liaise with the business to ensure smooth running of AR, Collection and credit management on the ledgers. Liaise with the business to highlight and chase disputed invoices before they become overdue. Manage all cash & banking activities (Payment runs, bank recs., etc) for AR and AP. Daily, Weekly, Monthly. Manage internal & external supplier relationships for the given portfolio of activities Work closely with the Data Management Lead in ensuring that all vendors are created & maintained with accurate data in the relevant ERP systems. This role will also include acting as an AR/C&B process super user in providing support & guidance to the AP team members and driving best in class performance Act as a backup for the Senior AP specialists Conduct ongoing housekeeping activities to maintain clean ledgers at all time. Ensure timely processing of all activities to support the monthly/quarterly/annual close periods for both AR & C&B Ensure the preparation of correct documentation for the annual finance audit Actively support the sharing of new ideas and best practice across all areas of responsibility Take responsibility for own development in order to reach and maintain the required skills, knowledge and experience to perform the role including colleague system training. Assist with internal and external audits to ensure complete, timely, and accurate responses to information requests. Drive standard processes through principles of simplification, standardization and automation where appropriate Efficiently and effectively performs the AR & C&B activities to meet the agreed SLA's and KPI's and input into the operational reviews to drive continuous improvements to close any gaps in performance Support short- and long-term operational goals and tactical objectives. Promote processes that are clearly aligned with the business strategy. Qualifications Bachelors Degree

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description 1.1. Brief description of position (key role & responsibilities): Design and develop interactive eLearning courses, modules, and assessments Create/improvise the storyboard to develop high quality, digital learning content Collaborate with SMEs to ensure content accuracy and relevance Apply instructional design principles and adult learning theories Create multimedia elements including videos, animations, simulations, and graphics Ensure courses are compatible with the LMS platforms Review, test, and revise content based on feedback and learning outcomes Manage multiple projects and adhere to the project timelines Collaboration & follow up with all stakeholders to ensure projects are completed within schedule. Comply with copyrights/ proprietary material/images/videos. Optimum utilization of royalty free images & videos. A thorough understanding of the industry/domain is essential to effectively develop e-learning courses 1.2. Critical competencies for the position: Proficient in Articulate 360 suite, Epiplex, Canva. Optimum utilization of AI tools for storyboarding & content development Good verbal and written communication skills and visual design skills Proven experience developing eLearning / digital training content Strong knowledge of instructional design models (ADDIE, SAM, etc.) Experience with Learning Management Systems (LMS) and reporting Qualifications Bachelor’s degree in Instructional Design & content development, or Graduate in any stream

Job Title: Travel & Tourism Executive (Fare Audit) Location: Thane (Hiranandani Estate) Job Summary We are seeking a detail-oriented and dedicated Travel & Tourism Executive with experience in fare auditing. The ideal candidate must be IATA UFTAA certified and capable of meeting production, quality, and revenue targets while ensuring strict compliance with customer-approved procedures. Key Responsibilities Perform fare audits accurately and efficiently, ensuring compliance with industry and customer standards. Meet and exceed production targets , quality benchmarks , and revenue goals . Ensure full process compliance with approved procedures and work manuals received from the client. Maintain high levels of accuracy, integrity, and professionalism in all tasks. Prepare and maintain required documentation related to fare audits and workflow processes. Collaborate with internal teams to improve audit quality and productivity. Ability to work in rotational shifts , based on business requirements. Required Qualifications & Skills IATA UFTAA Certified Diploma in Travel & Tourism (mandatory). Experience in fare auditing (preferred). Strong attention to detail and analytical skills. Ability to meet stringent targets and deliver consistent performance. High level of values, ethics, and integrity . Good communication and documentation skills. Ability to work effectively in a fast-paced and structured environment. To Meet- HR Chinmayi Pawaskar (7400339473) Address- WNS Thane, Centaurus Building, 6th Floor, Hiranandani Estate, Thane West.

Key Responsibilities: Application Support & Operations Lead L2/L3 support activities for SAP Success Factors modules such as Employee Central, Onboarding Analyse, troubleshoot, and resolve complex system issues, defects, and integration failures. Manage incident, problem, and change requests in line with SLAs and ITSM processes. Coordinate with IT support for product issues and escalation management. Ensure system availability, performance, and data integrity. Enhancements & Continuous Improvement Evaluate enhancement requests and provide functional impact analysis. Design and implement configuration changes, minor enhancements, and fixes.• Support quarterly SAP Success Factors release management, including impact assessment, regression testing, and stakeholder communication. Identify opportunities for process optimization and automation within Success Factors. Stakeholder & Client Management Act as a key functional contact for HR, IT, and business stakeholders. Conduct regular service reviews and communicate support metrics and system updates. Advise stakeholders on best practices, system capabilities, and compliance requirements. Required Skills & Competencies Functional & Technical Skills Strong hands-on experience supporting SAP Success Factors (Employee central and Onboarding) Expertise in Employee Central support is highly preferred. Knowledge of Success Factors integrations Experience with data corrections, imports/exports, and reporting tools. Professional & Leadership Skills Strong problem-solving and analytical abilities. Excellent communication and stakeholder management skills. Ability to manage priorities in a high-volume support environment. Experience mentoring and guiding support analysts and consultants.

About the job: WNS is hiring for an International Airlines - Back Office - customer service process. Walk-in Drive at Vikhroli office on 19th Dec. Role: Customer Support Representative (Email Process) Shift: Rotational shifts including night shifts Week-offs: 1 rotational week off Pick up & Drop facilities provided Key Responsibilities: Draft professional emails to resolve customer queries and complaints. Deliver exceptional customer service while handling sensitive issues. Ensure prompt and accurate resolution of customer concerns in line with airlines service standards. Required Skills: Excellent written and verbal communication skills. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset. Graduate candidates with 6+ months of customer service/email support experience are welcome to apply! Interested candidates can walk-in for an interview on 19th Dec between 11 AM to 3 PM on below WNS Vikhroli office - WNS, Gate no 2, Plant 5, Godrej & Boyce Complex, Vikhroli West. Contact HR Reeya Shere / reeya.shere@wns.com 7738010127 Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Key Responsibilities :- Design, develop, test, and maintain web applications using .NET (C#) and MVC architecture- Build responsive and user-friendly front-end applications using Angular- Develop and optimize database queries, stored procedures, and schemas using SQL Server- Collaborate with designers, product managers, and other developers to define and implement new features- Write clean, scalable, and well-documented code- Troubleshoot, debug, and resolve application issues- Follow best coding practicesRequired Skills & Qualifications : Strong experience with .NET Framework / .NET Core and C# Solid understanding of MVC architecture Hands-on experience with Angular (latest versions preferred) Proficiency in SQL and relational database design (SQL Server preferred) Experience with RESTful APIs and web services Knowledge of HTML, CSS, JavaScript, and TypeScript Familiarity with version control systems (e.g., Git) Strong problem-solving and analytical skills Qualifications Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Role Overview We are seeking a Senior UI/UX Designer to lead end-to-end design for complex, product-led platforms. This role requires strong UX thinking, systems design, and ownership, with the ability to translate business and operational needs into clear, scalable user experiences. The ideal candidate has experience designing workflow-driven, data-heavy products and can partner closely with Product, Engineering, and Business stakeholders to drive meaningful outcomes. Key Responsibilities UX Strategy & Discovery Own UX from problem definition through execution Translate business, operational, and user requirements into intuitive experiences Conduct and synthesize user research, stakeholder inputs, and system constraints Define user journeys, task flows, and information architecture Identify usability risks and edge cases early in the design process Product & Systems Design. Design scalable experiences for multi-role, multi-module platforms Create and maintain design systems and reusable components Ensure consistency, usability, and scalability across the product Design for efficiency, accuracy, and clarity in complex workflows UI & Interaction Design Deliver high-quality wireframes, interaction models, and visual designs Design data-dense interfaces including dashboards, tables, filters, and status indicators Apply accessibility, responsiveness, and usability best practices Balance visual simplicity with functional depth Collaboration & Ownership Partner closely with Product Managers and Engineering teams Clearly articulate design rationale to stakeholders Participate in sprint planning, design reviews, and handoffs Mentor junior designers and uphold design quality standards Required Skills & ExperienceMust-Have6+ years of experience in UX/UI design for product-led platforms Strong foundation in UX thinking, IA, user journeys, and task flows Experience designing workflow-based or operations-heavy systems Ability to handle complex business rules and edge cases Advanced proficiency in Figma (components, variants, auto-layout, design systems)Strong communication, presentation, and stakeholder management skills High ownership mindset with the ability to independently drive modules Good to Have Experience with enterprise or B2B SaaS products (e.g., QA/QC systems, operations tools, admin platforms, internal products)Exposure to AI-assisted workflows, automation, or rule-based systems. Understanding of backend constraints, APIs, and data models Familiarity with accessibility standards (WCAG)Experience working in agile, cross-functional teams Portfolio Expectations The portfolio should demonstrate: Clear UX problem-solving approach and decision-making Complex workflows, dashboards, or system-level thinking End-to-end ownership from discovery to delivery Collaboration with Product and Engineering teams What This Role Is Not a pure visual or branding-focused role Not limited to marketing websites or consumer-only apps Not an execution-only position with low ownership Why Join Us Opportunity to work on complex, meaningful product challenges High ownership and influence on product direction. Collaborative, product-first culture Scope to shape design systems and design maturity Qualifications Graduate or above

Experience in Philippines Payroll Mandatory Calculate and process employee wages, ensuring accuracy in deductions and tax withholdings. Record Maintenance: Maintain accurate employee records, including hours worked, pay rates, and benefits information. Compliance: Ensure compliance with relevant labor laws and tax regulations, staying updated on changes in legislation. Employee Inquiries: Address employee questions regarding payroll, benefits, and deductions, providing clear and timely responses. Reporting: Generate payroll-related reports for management and audits, ensuring all documentation is organized and accessible.

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Strong client communication. Manage team and new opportunities3. Flexible with shifts Ensuring Operations KRA - Internal/External Service level agreement are met Drive brainwave initiative in the team Understand and abide by the importance of discipline, punctuality & protocol Conduct monthly 1o1 Address any people issues on timely basis Employee Engagement activities Represent Operations for Internal and external audits Managing TAT and Quality SLAs Qualifications Graduation

Greetings from WNS! We have an exciting opportunity for Deputy Manager - Operations to join our dynamic team at WNS-Nashik . If you are passionate and looking for a role that offers both challenges and growth, we want to hear from you! Job Title: Deputy Manager - Operations Company: WNS (Holdings) Limited Location: Ashoka Enclave, 1st Floor Survey No.113/2, Wadala Road Near Indira Nagar Jogging Track, Nashik, Maharashtra, Company Overview: WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Strong client communication. Manage team and new opportunities3. Flexible with shifts Ensuring Operations KRA - Internal/External Service level agreement are met Drive brainwave initiative in the team Understand and abide by the importance of discipline, punctuality & protocol Conduct monthly 1o1 Address any people issues on timely basis Employee Engagement activities Represent Operations for Internal and external audits Managing TAT and Quality SLAs Interested candidates can apply on the below link https://smrtr.io/wS2sW

About the job: Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description We are looking for results-driven Collections professional with 24 years of experience in managing customer accounts, reducing delinquency, and improving cash flow. Skilled in negotiating payment arrangements, resolving disputes, and maintaining positive customer relationships while meeting collection targets. Adept at working with aging reports, adhering to compliance standards, and collaborating with internal teams to ensure timely recovery. Candidate should be comfortable working in US Shift- 6:30 pm/7:30 pm- 3:30 am/4:30 am. Should be open to relocate within transport boundary Key Responsibilities: 1. Monitor and manage assigned customer accounts to ensure timely payment. 2. Contact customers via phone, email, or other communication channels to follow up on overdue invoices. 3. Investigate and resolve billing discrepancies, short payments, and disputes. 4. Analyze aging reports and prioritize collection efforts based on risk and value. 5. Maintain accurate records of collection activities and customer interactions in the system. 6. Collaborate with Sales, Finance, and Customer Service teams to resolve issues impacting payment. 7. Prepare and present collection status reports to management. 8. Recommend accounts for escalation, legal action, or write-off when necessary. 9. Ensure compliance with company policies and applicable regulations. Skills Required: 1. 2-4 years of experience in collections, accounts receivable, or credit analysis. 2. Strong analytical and problem-solving skills. 3. Excellent communication and negotiation abilities. 4. Proficiency in MS Excel and ERP systems (SAP, Oracle, High radius etc.). 5. Ability to work independently and manage multiple priorities. 6. ERP: SAP, Oracle, Workday, getpaid, sidetrade, high radius Qualifications B.com/ Finance graduate/ Postgraduate Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00