Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Duties and ResponsibilitiesResponsible for performing risk assessment identifying mitigating controls performing test of design efficiency and test of operating effectiveness for the processes assignedMeet timelines for the deliverablesReviewing the work of staff for assigned processKnowledge of accounting standards, preferably IFRS and its application interpretationMaintain deficiency tracker and discuss the same with the process owners on a monthly basisResponsible for ensuring that any changes to policies procedures applications for the allocated processes are assessed for risk and pragmatic controls are recommended and implementedLiaise with external auditors to co-ordinate and discuss audit assignments issues and audit observationsExpected Skill SetsIndependent analytical and positive mind excellent interpersonal and communication skill ability to deal with people in different levels including senior management.Conversant with risk-based audit approach and conducting risk assessmentsGood presentation and report writing skillsCommand over MS Excel Word and Power Point Qualifications CA

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Position Summary: The Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) loans. Mortgage underwriting associate role includes but not limited to analyzing and verifying loan applications, review of all 4 C’s, evaluating risks, and making loan eligibility decisions. The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services. Responsibilities: Knowledge of mortgage underwriting and Agency automated underwriting systems Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines Review all mortgage applications and documentation for accuracy and completeness Review and be able to complete a full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral. Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators Review property documentation including title commitments, sales contracts, insurance, and flood determinations Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud Review and analyze appraisals for value and compliance with industry requirements Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client Maintain confidentiality of all customer and employee information Respond positively to feedback and redirection Fully utilize systems, tools, training, and resources provided to maximize potential Assist other departments as needed Meeting daily production. Meeting the daily SLA requirement Knowledge/Skills/Abilities: Experienced mortgage professional with 2-3 years with mortgage underwriting. Has a complete understanding of Conventional, FHA and VA underwriting guidelines. Has working knowledge of real estate lending criteria and federal, state, and agency compliance Can multi-task and manage time efficiently Has strong organizational skills, attention to detail, and basic Microsoft Office skills Good analytical and problem-solving skills. Strong organization and verbal and written communications skills. Highly adaptive and open to changes as the organization grows and its needs evolve.Hand on experience in Quality Tools such as RCA, Pareto Analysis etc Qualifications Any Batchelor's Degree

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description The person will be responsible for managing daily routine accounting activities for GL and Month end closing and Coordinate with Finance Controller Director and other support team Duties and Responsibilities Ensure preparation of different types of standard as well as adhoc journal entries requested by Finance follow up with various groups for resolution Creation of manual journals Review of Bank Reconcillation. Qualifications B com Graduate Accounting, Finance or any Business-related course3 – 4 years of work experience.

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. Job Description Transaction monitoring on all payment requests. Monitoring payments to sanctioned countries. Generating suspicious transaction reports and suspicious activity reports Assist banking customers who are victims of fraud, theft or identity theft. Complete understanding of TBML(Trade Based Money Laundering) Ability to comply with EU/OFAC and UN Sanctions. Well versed with the ICC rules(UCP 600, ISBP, URC, URR, ISP 98, Incoterms and URDG) . Thorough knowledge on SWIFT messages in the MT4xx and MT7xx series along with MT103 and MT202 Qualifications Graduate Minimum 2 years of experience into AML (Transaction Monitoring) or Minimum 3 years of experience in Trade Finance with Knowledge of UCP 600, MT103, MT203, Issuance of LC, Guarantees

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company with over 700+ clients. WNS delivers industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions. The company has 64,000+ professionals across 64 delivery centers worldwide. Role DescriptionThis is a full-time hybrid role for an Oracle EPM Consultant at WNS. The role is located PAN - India with the option for some work from home. QualificationsEnterprise Project Management (EPM) and Business Process skillsOracle Hyperion Planning, EPBCS, PCM, FCCS and Narrative Reporting Bachelor's degree in Computer Science, Information Technology, or related fieldStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsExperience in the financial or consulting industry is a plus

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job duties - Heavy on Balance Sheet reconciliations, account reconciliations, journal entries, preparing fixed assets & Intangible schedule, preparing reports, compiling information, posting daily journal entries, and other various daily or weekly processes. Intercompany management/reconciliation and accrualsSAP & Blackline will be an added advantage Qualifications Bachelor's Degree Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job duties - Heavy on bank reconciliations, account reconciliations, journal entries, reporting for internal Accounting staff and operational field staff, managing fixed assets, preparing reports, compiling information, entering of daily exchange rates, posting daily journal entries, and other various daily or weekly processes. AFC Staff Accountant roles are really task saturated. Other items that would come up are sales/use tax returns, property tax returns, waivers, forgiven write offs, monthly write offs, intercompany management/reconciliation, accruals, and monthly running of branch financials. Qualifications Bachelor's Degree Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Roles & Responsibilities: Front-End Development: Design and develop user interfaces using HTML, CSS, JavaScript, and frameworks like React or Angular. Back-End Development: Build and maintain server-side applications using languages like Node.js, Python, or Java. Database Management: Design and manage databases, ensuring data integrity and security. API Development: Develop and integrate RESTful APIs for seamless communication between front-end and back-end systems. Cloud Integration: Implement cloud solutions using Google Cloud Platform (GCP) services such as Cloud Functions, Cloud Storage, and BigQuery. UI/UX Design: Ensure a user-friendly and visually appealing design for all applications. Collaboration: Work closely with data engineers, data scientists, and other stakeholders to understand requirements and deliver solutions. Testing and Debugging: Perform thorough testing and debugging to ensure high-quality code.Technical Skills Required: Front-End Technologies: Proficiency in HTML, CSS, JavaScript, and front-end frameworks like React or Angular. Back-End Technologies: Experience with server-side languages like Node.js, Python, or Java. Database Management: Knowledge of SQL and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or Firebase. API Development: Skills in developing and integrating RESTful APIs. Cloud Services: Familiarity with Google Cloud Platform (GCP) services like Cloud Functions, Cloud Storage, and BigQuery. UI/UX Design: Understanding of UI/UX principles and best practices. Version Control: Proficiency in version control systems like Git. Qualifications Experience or Prerequisites: Education: Bachelor's degree in Computer Science, Software Engineering, or a related field. Experience: 3+ years of experience in full stack development. Projects: Proven experience in developing and deploying full stack applications. Certifications: Relevant certifications in software development or cloud computing are a plus. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Financial Research, PPT, Banking Knowledge, Mortgage, Loan Processing, Trade Finance, Payments, Editorial Services, Market Research. Perform all duties within team and personal targets. Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times. Monitor and action assigned queue. Perform all duties within team and personal targets. Candidate should be able to work under pressure. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate and Under Graduate Additional Information Nigh Shifts/Rotational Shifts Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Handle inbound and outbound customer calls in a professional manner. Provide accurate information and resolve customer inquiries, complaints, and issues promptly. Assist customers with product or service-related questions, account inquiries. Utilize active listening skills to understand customer needs and ensure their satisfaction. Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns. Document customer interactions and update customer records with accurate information. Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance. Upsell and cross-sell products or services basis process requirement Perform all duties within team and personal targets. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate Additional Information Nigh Shifts/Rotational Shifts Show more Show less

Job Description: • Strong Knowledge of Swift Payments, FD, MT 103 & 202 & 202 COV with experience in middle East banking • Conduct onboarding sessions for new hires and upskilling sessions for existing staff• Design, develop, and deliver training modules on: • Inward, Nostro, Vostro, TBO and outward international payments • SWIFT messaging formats (MT100, MT200 Series, etc.) • Payment investigations, charge claims, and reconciliation processes, Regulatory compliance (e.g., OFAC, FATF, AML/CFT) • Customer service protocols in payment processing • Strong knowledge of Cheque clearing, Inward, Outward, ONUS, RCD • Stay updated on industry trends, regulatory changes, and technological advancements in international payments. • Collaborate with Operations, Compliance, and Product teams to ensure training content is accurate and aligned with business needs. • Partner with Risk, Compliance, and IT teams to ensure accurate and compliant process training • Evaluate training effectiveness through PKTs (Process Knowledge test), feedback, and process audits. • Maintain records of training attendance and performance outcomes.• Always ensure excellent housekeeping standards Qualifications • Any Bachelor’s degree BA, B.com or degree in finance, Banking, Business, or a related field (master’s preferred). • 5+ years of experience in international payments, preferably in a banking or fintech environment. • Prior experience in training, coaching, or instructional design is highly desirable. • Strong understanding of cross-border payment flows, currency conversion, and correspondent banking. • Strong understanding of Cheque clearing, Outward, Inward, ONUS, RCD • Excellent communication, presentation, and facilitation skills. • Proficient in MS Office Suite and Learning Management Systems (LMS). • Certified Payments Professional (CPP) – (additional advantage) • SWIFT Certified Specialist (additional Advantage) Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Roles and Responsibilities:Operational Parameters Ensure that service level metrics as defined by the client are met  Adherence to Project Timelines and Rigor Understand and capture customer baseline data around SLAs and operational metrics transition. Meet SLA's for Internal Processes – Timely Appraisals, One to Ones, Confirmations Ensure that Legal and compliance defects are zero or tend to zero. Daily Reporting for Productivity Leave Management of team Scheduling of Team members  Transport management for Team members Update Daily Issue Log – Operations/IT/QA etc. Setup Team member appraisal system and conduct monthly Develop and maintain Incentive program for Team members Identify top talents and groom them for succession planning Make or/and Approve Payment on Client system as per the available payment authority limit Adherence to checks while making Payments - Validate Payee Name – Involvement on the claim is legitimate  Recipient Name : Is the receipt associated on file Payee role :What is the role of the payee on this claim Payee reference number : Any information available on Payee reference number Validate Amount paid : Exact amount that is requested  Breakdown of amount paid : All components to be validated Validate Liability status : Is the claim settled Validate how the Outlay (Debt request) was received by :  Documents on file to verify Payee details and Amount: Payment type : Cheque/BACS/Faster Payment/ CHAPS Account details verified ,if electronic payment: Yes/No/NA (If PH, are there any notes on file to state how details were obtained) Fraud/other Red flags on file – Any concerns that have been flagged previously or any concerns identified Payee Associated on file > 24 hrs – Yes/NoAdherence to checks while Authorising Payments - Validate Liability Status is correct  Identify the Payee – Mention Exposure number Validate Payee and Recipient details correct  Check if Payee Associated on file > 24 hrs – Yes/No Payment Method – (BACS/CHAPS/CHQ/Faster Payment) Documents on file to verify Payee details and Amount: Payment requested vs. Amount Raised match: Account details verified ,if electronic payment: Yes/No/NA (If PH, are there any notes on file to state how details were obtained) How was the Outlay received : Email/Posts/Verify Portal/Phone Relevant documents available to make payment :  Fraud/other Red flags on fileQuality Audit and Call Quality Meet QA Targets for the month Improve QC Scores/CQ score every quarter Project/Initiative to improve quality of service delivery Productivity Meet annual productivity targets as per Work order/Agreement Minimum One Initiative impacting productivity - Applying LEAN or Six Sigma Leave planning in accordance to companies’ norms. Check that not more than 20% people carry forward their leaves. Notify manager if on the job injuries may impact productivity.  Highlight risk to business  Adherence to process guidelines in dealing with financials on the claimCustomer Satisfaction  VOC scores are met or exceeded once the process moves to Production.  End Customer Satisfaction score for voice processes at x% ( To be given by Business UKGI) Establish peer-to-peer relationships with the onshore business.  Ensure complete, transparent and frequent communication with the business. Adhere to the communication plan and rigor as agreed with the business.Compliance Team Members are Compliant as per UK laws Qualifications Graduate Motor Insurance knowledge and experience is a must Show more Show less

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. Job Description Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities. Qualifications Under Graduate / Graduate Show more Show less

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. Job Description Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice processes. Qualifications Only Non Technical Graduates Fresher or 1 years and above Experience with in BPO with specific to Travel, Insurance, Utilities or Customer Support domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles. System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications Language proficiency (English) - Good/ Excellent Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Assistant Manager – Customer Experience and MIS. Customer Experience: Manage client visits end to end. Arrange for all client logistics (assist with visa, hotel reservations, airport/ground transfers, meals arrangement etc. Drafting of client agenda by working closely with leadership teams. Work with internal teams for meeting rooms reservation, organizing staff engagement events etc. MIS: Collating, preparing and uploading of monthly incentives of :240 FTEs and ensure it is within bell curve and budget. Reconciliation of headcount by ensuring correct tagging of FTEs in Payroll system Onboarding and off-boarding of staff Maintain machine inventorySkills Excellent in MS Office suite Years of experience- 5 to 7 years Job Location- Pune (Viman Nagar) Shifts- UK Shifts (1:30pm to 10:30pm) Qualifications Graduate Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Should have prior experience in Communication Cultural Soft Skills V&A Training both in terms of facilitation and having led a team for the said function Should have led strategic initiatives to improve business metrics CSAT NPS CES Should understand core concepts of the CCT function and provide timely innovative solutionsShould be sound and highly proficient in English Should have working knowledge of Hiring tools CEFR scale Train & Hire and PreProcess Training in the BPO industry vis a vis Language Customer service Work with the Vertical leads in providing inputs on development areas for projects initiated Provide real time support to teams working on projects Leadership & Organizational skills to prioritise projects and provide improvement feedback Strong Project Management capabilities Excellent communication marketing relationship & motivational skills Should be knowledgeable on the businesses processes Should have analytical ability and ability to understand the business impact of nos Should be able to manage multiple teams and multiple location by providing KPI and driving it Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives Be well versed in analyzing data and suggesting measures towards improving revenue generation for the function Maintain vertical hygiene by ensuring reports data and documents are in place Promote standardization by creating SOPs across CIS training Standardization Promote behavioral training programs and promote the programs in order to ensure maximum participation Should be aware of tools like Articulate Vyond Adobe Suite for creation of elearning content videos etc Should have worked on various training methodologies and have knowledge on Instructional designing Should have done Market Research & analysis on training models and know what is happening in the training industry Should have worked on Innovative projects on digital transformation for training Knowledge of various digital tools & Instructional designing mandatory Qualifications Graduate Show more Show less

Job Description Position Summary (Underwriting): The Mortgage underwriting Manager must have managed the eligibility of loan applications of residential mortgage (1-4 family) loans. This role requires experience in analysing and verifying loan applications, review of all 4 C’s, evaluating risks, and making loan eligibility decisions. The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services. Responsibilities: Knowledge of mortgage underwriting and Agency automated underwriting systems Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines Experience in full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral. Experience in managing credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators Experience in managing property documentation including title commitments, sales contracts, insurance, and flood determinations Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud Transaction Quality • Drive continuous improvement for Transaction Quality and Delivery • Manage Transaction Quality & Client related Key Performance Indicators (KPIs) • Evaluate effectiveness of transactional quality interventions • Strengthen Quality management processes / framework to improve quality delivery • Accurately capture SLA/SLO metrics, the reporting needs of each of the client and set up / customize processes to seamlessly meet client's expectations • Ability to get out of the box ideas and Process improvement initiatives in the process • Should drive Process control & Compliance in addition to managing Audit SLAs • Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires • Provide quality floor support, feedback, refreshers etc. via the teams aligned • Facilitate Quality and Compliance team to perform various audits and follow-ups based on the observations highlighted Essential Skills / Expertise required:- • Six Sigma Green Belt Certified • Effective People Management skills to be able to drive teams across LOBs and/or Geographies • Ability to drive initiatives to closure • Ability to deal with all levels of employees and to provide leadership, direction and motivation to build high performing teams • Analytical Skills / Quantitative skills with excellent data handling / data interpretation skills • Excellent Communication skills – Both verbal and written to manage client and leadership communication • Needs to have good working knowledge of Transaction Quality systems, tools and technologies • Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines • Detail oriented, Strong organizational skills and Presentation skills• Flexible to work in 24X7 environment Qualifications Bachelor's Degree Location - Pune 10 + years experience required in US residential mortgage underwriting 5 + years in Transactional Quality experience Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Support the accounting team to ensure departmental objectives are achieved. Assist in portfolio level review and completion of monthly financial results and variance analysis for management. Contribute to quarterly quality assurance reviews on financial working papers. Review team outputs for management and co-owners including cash flows, financial statements and reporting. Monitor the lease, revenue, and property accounting roles to ensure accurate monthly financials are produced. Generate internal management reporting and review completion of co-owner reporting. Oversee lease setup and recovery models creation for newly acquired properties. Complete monthly accounting allocations of property results for co-ownerships. Assist in review of annual year-end audit working papers, property CAM statements, and rental advice notices. Prepare quarterly property financial forecasts and annual budget, including revenue and recovery calculations. Follow-up to ensure interim and year-end final billings to tenants are processed on a timely basis. Assist in review portfolio reporting to ensure accuracy, completeness and timeliness of information. Assist in preparation of portfolio level review and reporting, to management, co-owners, and auditors. Assist in preparation of annual audit requirements including completion of year-end files and CAM Statements. Responsible for the completion of quarterly reforecast and annual financial budgets. Ensure all Internal Control Policies and Procedures are followed, including the documentation and completion of proper audit trails. Identify gaps in existing policies and procedures and escalate as appropriate. Qualifications Accounting Graduate / Post Graduate with 5 to 8 years domain experience CA, CPA, CMA Intermediate / Qualified are preferred. Excellent communication skills (written and oral) with the ability to work with all levels of Management Strong planning, organization and time management skills Effectively works under pressure to meet deadlines Ability to work well with others and develop cooperative working relationships Ability to lead and direct others in a team environment Advanced Microsoft Excel and working knowledge of Word and Outlook Self-motivated, enthusiastic, and positive attitude Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Role: Pricing General Requirements: Knowledge of mathematics, probability, statistics and Commercial Insurance business. Knowledge of Insurance process(es) and pricing methodologies (conventional and Innovative approaches) Mandatory Requirements: Work experience in Pricing for commercial insurance risks (eg. property LOB)Work experience on pricing modelling using Exposure and Experience rating methodologies. Should have in-depth knowledge in pricing methodologies using EMBLEM and RADAR tools. Should have built pricing tools/raters on Excel. Should have knowledge on Frequency, Severity modelling and Loss cost modelling. Additional good to have requirements: Knowledge of actuarial tools (EMBLEM/RADAR), data mining tools like SQL/R/Python, automation using VBA macros Knowledge of ST-8 General Insurance Pricing Actuarial science would be preferable Work experience on GLM modelling – Frequency and Severity Work experience on Impact Analysis using Radar tool would be an added advantage. Screening parameters: Work experience in General Insurance Pricing Knowledge on Pricing – Exposure & Experience rating techniques (familiar with key concepts like LDF, ILF, loss curves) Cleared or appeared for Actuarial Science exam- ST-8: General Insurance Pricing Modelling (Frequency & Severity modelling) using– Emblem/R/SAS/Python Qualifications Proficient in predictive analytics methodology and its use in the insurance industry. Experienced in use of R, Python, and other open-source languages. Familiarity with Willis Towers Watson modeling software preferred. Working knowledge of P&C insurance marketplace. Knowledge and understanding of best practices and the competitive landscape. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description The ideal candidate will be responsible to run operations smoothly, lead and coach a team, manage multiple stakeholders and aim to drive efficiencies and transformation within the process based on his/her experience. Key Responsibilities: Lead and manage the end-to-end PTP process, including vendor onboarding, purchase order management, invoice processing, payments, and issue resolution. The incumbent will be expected to work in the US shift (530 PM – 230 AM IST). Being flexible to adjust within reason as required Manage and develop the PTP team, ensuring timely and accurate processing of transactions. Act as the single point of contact for PTP-related matters with internal and external stakeholders. Monitor SLAS / KPIs and drive continuous improvement to optimize efficiency and service levels. Ensure adherence to internal controls, compliance, and audit requirements. Collaborate with the transformation team to streamline PTP processes. Support system enhancements, transitions, and automation initiatives (e.g., SAP etc). Handle escalations and resolve issues with a customer-centric approach. Should lead the team through transition of new work ensuring all the elements of a transition (scope definition, documentation, training, accreditation, resourcing, systems access, etc) are completed Provide regular reports and analysis to senior management. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field 12-15 years of relevant experience in PTP / Accounts Payable, with at least 3 years in a leadership role. Strong knowledge of PTP processes, controls, and systems (SAP is preferred Experience of vendor portal is an advantage Proven ability to manage teams and deliver operational excellence. Excellent communication in English, analytical, and stakeholder management skills. Experience in process transformation, automation, and project management is an added advantage. Qualifications Commerce Graduate Show more Show less