Operations Analyst

Ross India Private Limited, a subsidiary of Ross Stores, Inc. ($21.4Billion USD annual revenues and 2,200 stores) is excited to announce an opportunity for an experienced Operations Analyst to join our growing team in Gurgaon, Haryana. This pivotal role is suited for a professional with exceptional data analytics and organizational skills, and will serve as a key partner to our Product Sourcing and Leadership teams.

Reporting to the Managing Director with dual reporting into the United States strategy team, this role will monitor, analyze, and optimize supplier logistics capabilities to lead times, delivery performance and efficiencies. The Analyst will prepare weekly and monthly business reports and provide data-driven recommendations for business and logistic improvements.

Responsibilities include:

• Develop and support the regional goods flow & navigation business plan, incorporating supply chain efficiency strategies

• Monitor, analyze, and optimize supplier logistics capabilities to lead times, delivery performance and efficiency.

• Provide data-driven recommendations for logistics improvements, ensuring cost-effectiveness and operational optimization.

• Align supply chain activities with business priorities to maintain high delivery precision and reduce inefficiencies.

• Collaborate closely with suppliers and sourcing teams to ensure on-time production and dispatch planning.

• Provide logistics solutions to sourcing coordinators, helping them resolve shipment movement issues with service providers.

• Collaborate with suppliers to improve their logistics capabilities and maintain high compliance levels with Ross’s standards.

• Maintain accurate order parameters and statistical data in the systems, ensuring real-time visibility.

• Generate logistics reports that provide a clear overview of order status, lead times, and shipment progress.

• Ensure optimal container filling rates, lead time optimization, and total landed cost control.

• Prepare weekly and monthly business reports with key performance indicators (KPIs) related to all the sourcing KPI’s

• Track, analyze, and present total business performance for OSO India

• Highlight deviations from planned business goals, analyze root causes, and propose corrective measures.

• Conduct detailed analysis of business operations, logistics trends, and supplier performance to support decision-making.

• Identify areas for process improvement and efficiency gains in supply chain and logistics operations.

• Provide insights on cost-saving opportunities, operational risks, and performance enhancements.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor’s degree or commensurate required

• 10 years’ related work experience required; experience in an international retail liaison office or similar strongly preferred.

• Strong knowledge of Supply Chain and Procurement activities

• Proficient in MS Office, especially Excel

• Excellent English language skills, both written and verbal

• Excellent organizational and critical thinking skills

• Must be a team player, self-starter and possess the ability to work indep