The position is based out of CDK Pune office with team responsible to develop the Identity & Access Management platform. IAM / EIS is part of Foundational Platform Services within CDK that provides Identity & Authorization services to various internal & external CDK product platforms. Primary technical activities will be related to development & design of Product Software using Core Java, Spring framework, SQL / PL/SQL using JDBC / Hibernate, RESTful APIs & Angular / ReactJS. Skills Required Strong knowledge of Core Java and Object-Oriented programming concepts.Strong knowledge of Spring Ecosystem (IOC concepts, Spring Boot, Spring Web)Strong understanding of RESTful web services and JSONFunctional expertise in the IAM Domain would be preferrable. Hands-on experience in working on frameworks such as OAUTH 2.0, SAML, OPENID and understanding of Authentication & Authorization domain with exposure to OKTA, Azure and such is a plus.Experience in messaging technologies & platforms such as RabitMQ / Kafka.Expertise in Docker, Kubernetes , AWS and Microservices .Experience with relational databases Aurora PostGRE-SQL, including designing queries, data modelling, PL/SQL scriptsExperience on UI framework preferably Angular / ReactJSTesting frameworks like JUnit, Selenium, Cypress, Cucumber Strong analytical skills required, including the ability to understand complex business workflows and determine how they can be implemented within the systemStrong communication Skills, able to work in global delivery model and work with his/her counterpart across the globeGood understanding of agile methodology for project deliveryBasic skills with Software Configuration Management Tools and Integrated Development Environments Core Responsibilities Work with Product / Technical managers and architects to understand the requirements.Ability to come up with Solution Design, evaluate alternate approaches and come up with PoCs Manage, write & test code as per requirements Troubleshoot code issues, fix bugs and apply solution driven approachExecute full software development lifecycleDocument and maintain application functionality, use cases, integration approach etc.Comply with project plans and industry standardsMonitor and improve the application performance Required Qualifications 4-7 years of experienceBE, BTech or Computer graduate At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Position Summary Provide subject matter and process expertise within a team of HR Operations specialists responsible for delivering HR operational services to the employees and business. Acting under limited supervision, the incumbent will utilize their full HR Services/Operations knowledge to implement new services, drive improvements to existing processes, and coordinate/deliver more complex transactions. Position Responsibilities: Perform transactions and handle associated tasks for employee life cycle management in Workday. Manage job-related data service requests for HR. Serves as primary, daily contact on delivery of services; Develops, implements, documents, and monitors scope of work to ensure delivery of high-quality service. Exercises judgment in resolving issues or in making recommendations. Receives little instruction on daily work, general instructions on newly introduced assignments. Acts as a key advisor to the teams operational support services such as Benefits, Payroll, HR Compliance, LOA, Time & Attendance, staffing and workers compensation. Develop and maintain comprehensive knowledge of all HR services processes Utilize HR Ops knowledge to coordinate more complex processes related to the delivery of HR support Partner with HR Ops team and various HR organizations for development and execution of different HR programs and process improvements. Participate in new system implementations impacting or requiring expertise from HR Operations Assist in data gathering, reporting and metrics. Qualifications & Requirements: A full-time bachelors degree in business, Computers, Human Resources, or related field. 2-5 years of experience in HR services or operations. Proficiency in HR management software (preferably Workday) and Microsoft Office. Strong customer service skills Strong collaborator with all HR areas Excellent communication and interpersonal skills. High level of discretion and confidentiality while handling sensitive information. Ability to handle multiple tasks concurrently Preferred Attributes: Prior experience with Workday Payroll, Workday Benefits, ServiceNow, ADP Global View and Time and Attendance systems Experience in a Call Center environment is a plus Work Schedule: Evening Shift/ US Shift (6:00 PM to 2:00 AM), Hybrid

Job Overview: We are seeking an enthusiastic and highly motivated Associate Software Engineer to join our team, working on a modern data platform at massive scale. This position will focus on database management, SQL query optimization, and maintenance tasks using AWS technologies, particularly AWS Aurora RDS, and contributing to the overall health and performance of our cloud-based data infrastructure. You will be an integral part of our growing team, helping to ensure high availability, scalability, and performance of our databases while working on cutting-edge technologies in a fast-paced, dynamic environment. Key Responsibilities: Database Management & Maintenance : Manage, monitor, and optimize AWS Aurora RDS databases. Perform routine maintenance tasks such as backups, patching, and upgrades. Ensure high availability, fault tolerance, and performance of databases in production environments. SQL Development & Optimization : Write, optimize, and troubleshoot SQL queries for performance and efficiency. Work on database schema design, indexing strategies, and data migration. Perform query tuning and optimization to enhance database performance. Database Administration (DBA) Activities : Assist in database provisioning, configuration, and monitoring on AWS Aurora RDS. Handle user access management, security, and compliance tasks. Assist in database health monitoring, alerting, and disaster recovery planning. AWS Cloud Technologies : Leverage AWS services, including Aurora, RDS, S3, Lambda, and others to support a robust cloud infrastructure. Participate in cloud-based data infrastructure management and scaling. Assist in implementing cost optimization strategies for database operations on AWS. Collaboration & Continuous Improvement : Work closely with cross-functional teams, including software engineers, data engineers, and operations, to ensure efficient database usage and high-quality code. Contribute to database-related best practices and automation initiatives. Participate in on-call rotations for database support, as needed. Modern Data Platform Support : Work with large-scale, distributed data systems and support the continuous evolution of our data platform. Support data integration, ETL pipelines, and data processing workflows. Qualifications: Education : Bachelors degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience). Technical Skills : Proficiency in SQL, with a strong understanding of database design, normalization, and optimization. Experience with AWS cloud services, particularly AWS Aurora RDS . Basic knowledge of database administration tasks (e.g., backups, replication, patching, performance tuning). Familiarity with AWS cloud infrastructure and services such as EC2 , S3 , Lambda , CloudWatch , IAM , and VPC . Experience with modern data platforms, distributed systems, and high-volume databases is a plus. Experience : 2 - 3 years of experience working with relational databases (preferably AWS Aurora RDS or MySQL, PostgreSQL). Familiarity with database monitoring tools and techniques. Hands-on experience with version control tools (e.g., Git) and CI/CD pipelines is a plus. Problem Solving & Analytical Skills : Strong troubleshooting skills, especially related to databases and performance bottlenecks. Ability to analyze complex issues and come up with solutions in a timely manner. Soft Skills : Strong written and verbal communication skills. Ability to work independently and as part of a team. Strong attention to detail and a commitment to high-quality work. Nice to Have : Experience with NoSQL databases (e.g.,ElasticSearch, MongoDB) or big data technologies (e.g., Apache Kafka, Hadoop, Spark). Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation . Experience with containerization and Kubernetes for deploying database services. Why Join Us? Innovative Projects : Youll work on cutting-edge technology that powers large-scale data platforms and cloud-based services. Career Growth : We provide ample opportunities for skill development, mentorship, and career advancement. Collaborative Environment : Join a supportive team that fosters knowledge sharing, learning, and growth. Impact : Your work will directly contribute to the scalability and performance of our data infrastructure.

Position Summary: Appointment setting for automotive dealerships nationwide. Provide quality calls 100% of the time and always represent an automotive dealership positively and professionally. Strong verbal and written communication skills Must have a quiet place to work free from background noise. Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone Excellent benefits with exceptional bonus opportunities

The position is based out of CDK Pune office with team responsible to develop the Identity & Access Management platform. IAM / EIS is part of Foundational Platform Services within CDK that provides Identity & Authorization services to various internal & external CDK product platforms. Primary technical activities will be related to development & design of Product Software using Core Java, Spring framework, SQL / PL/SQL using JDBC / Hibernate, RESTful APIs & Angular / ReactJS. Skills Required Strong knowledge of Core Java and Object-Oriented programming concepts. Strong knowledge of Spring Ecosystem (IOC concepts, Spring Boot, Spring Web) Strong understanding of RESTful web services and JSON Functional expertise in the IAM Domain would be preferrable. Hands-on experience in working on frameworks such as OAUTH 2.0, SAML, OPENID and understanding of Authentication & Authorization domain with exposure to OKTA, Azure and such is a plus. Experience in messaging technologies & platforms such as RabitMQ / Kafka. Expertise in Docker, Kubernetes , AWS and Microservices . Experience with relational databases Aurora PostGRE-SQL, including designing queries, data modelling, PL/SQL scripts Experience on UI framework preferably Angular / ReactJS Testing frameworks like JUnit, Selenium, Cypress, Cucumber Strong analytical skills required, including the ability to understand complex business workflows and determine how they can be implemented within the system Strong communication Skills, able to work in global delivery model and work with his/her counterpart across the globe Good understanding of agile methodology for project delivery Basic skills with Software Configuration Management Tools and Integrated Development Environments Core Responsibilities Work with Product / Technical managers and architects to understand the requirements. Ability to come up with Solution Design, evaluate alternate approaches and come up with PoCs Manage, write & test code as per requirements Troubleshoot code issues, fix bugs and apply solution driven approach Execute full software development lifecycle Document and maintain application functionality, use cases, integration approach etc. Comply with project plans and industry standards Monitor and improve the application performance Required Qualifications 4-7 years of experience BE, BTech or Computer graduate

Description: When customers subscribe to our products and services, it is just the beginning of our relationship with them. As a software implementation Analyst, your role will be to configure and deploy the systems they have bought, and ensure that we get them up & running with live software as efficiently & effectively as we can. The focus here is on making the customer experience as good as it can be. It’s not enough simply to meet our contractual obligations. You will establish the base software installation pack and configure the system to operate as expected & perform system integration testing to ensure the solution delivers what’s expected by the client. You’ll be responsible for managing and executing data migration activities (if required) to ensure that existing customer data is imported, validated and signed off by the customer prior to go-live & using UAT you’ll ensure that the system is configured as our clients need it to be. The ideal candidate will be a highly motivated Implementation Specialist with a passion for Installations of Hardware and Software into customer solutions. Maintain a thorough understanding of CDK products, processes, and customer needs Main Duties / Responsibilities: The individual’s primary responsibilities include implementation and documentation of current and proposed Virtual solutions. Dealing with a wide variety of enquiries from Customers\Clients from call start to closure, escalating when necessary. Practically applies knowledge of CDK Implementation process, policies, and escalation methodology Work with the Senior Implementation Specialist to customize software settings to meet customer requirements Validate data conversion from prior DMS Resolve issues and handle escalations during implementations. Work closely with US-based project management, Virtual Install team, and sales teams in a collaborative environment. Be part of a team of world-class Implementation specialists having a large impact on the automotive industry in North America. Assist with generating Install proposals by partnering with the CDK sales organization to respond to customer needs. Identify opportunities to automate manual configuration tasks leveraging emerging technologies. Attends training courses as required and stay abreast of evolving internal processes and industry developments Works in a team environment and assist team members on various issues Provides other ad hoc support and duties as assigned Works in an environment with competing priorities Qualifications: BCA BCOM (Computers) B.Sc. (Computers) B.TECH Experience: 1-2 years of experience in Implementation of products Skills : Must demonstrate a fluent command of the English language in both verbal and written communications, including Video Conferencing – Video Chat Should Possess excellent Problem Solving and debugging skills Excellent analytical and implementation skills Must possess a passion for technology with the ability to be self-directed, highly motivated, and be able to set priorities with minimal supervision. Always looking to improve processes and minimize manual inputs – has a passion for automation and innovation Experience working as part of onshore/offshore teams is highly desirable. Experience as part of a customer service team is desirable – has client facing experience and is confident in communications with internal and external customers Must be willing to have daily contact with US-based team members as required Ability to use software applications including the MS office suite and Visio Time management, multi-tasking and prioritization skills. Must be able to work multi-task working on several projects some that may have strict deadlines – the ability to multi-task is essential Performance Track record should be good in last 3 years. Should be able to work in flexible work hours, in line with the US time zones Technical & Behavioral Competencies Must have good working Knowledge of Excel and VBA knowledge desirable Exposure to programming is a added advantage Planning & scheduling abilities. Attention to detail – experience with CRM systems such as salesforce desired Desire for self-education – candidate has a proven record of self-education Competencies Adaptability Collaboration Innovation Client Focus Analytical ability Attention to detail. Critical thinking skills. Preferred Attributes : General knowledge of internal processes at car dealerships and service centers. Having prior knowledge of implementation of Automotive Dealer Management Systems is desirable SQL knowledge. Experience creating business process workflow diagrams At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Accounting Job Description (Bachelor’s degree || 1-2 years IT experience || Flexible working hours) Job Overview : Perform Virtual implementation on multiple CDK applications to maximize the dealership's efficiency, profits, sales, productivity, and revenue. Responsible for setting up client's server with all necessary data for them to operate daily activities with utmost efficiency. Ensuring completion of implementation by maintaining quality at levels within defined SLA's, is of utmost importance. Following defined models to perform intense quality checks on each task performed before delivering to the customer. Essential Duties And Responsibilities Work in collaboration with North America Virtual implementation consultants to assess dealership business practices, processes, and goals for better understanding. Ensure cross-collaboration between teams to enable faster delivery of product Contribute to streamline the existing processes & focus on automating the same to bring down the cycle time Must have LEAN mindset to optimize the process and eliminate hand-offs to reduce wait time Work on highly customized and complex requests by using in-depth process knowledge and going beyond what is expected Propose and implement innovative/creative initiatives to accelerate process efficiencies and handle day-today team's tasks in a more organized manner Ability to implement, customize, and train assigned applications without assistance. Competencies Required Must have the zeal to adapt to all challenges and gain process knowledge in no time by understanding the step-by-step procedure along with 5W's behind all tasks. Excellent communication skills required to establish a healthy and meaningful relationship with stakeholders. Work closely with them to understand the requirements, gain clarity wherever needed, delivery 100% as expected and incorporate feedback to improve. Answers all install questions based upon dealer best practices. Presents alternatives and recommendations where appropriate. Highly focused on self-development by gaining knowledge on related processes and learning new tools/technologies from scratch to upskill oneself and implement the same learning for the betterment of the process/team. High on engagement levels with positive attitude and proactive in approach to pick up additional responsibilities in the team Skillset Strong knowledge on MS Office Applications Advanced Excel and Basic VBA Email Writing and technical writing skills Fundamentals of working of an automotive dealership Logical thinking Attention to details Ability to recognize critical situations, make decisions, and take actions. Informs management when necessary. Must be well-versed with prioritization techniques. monitor personal backlog and manage the time well to ensure increased productivity Accountable for the outcome of assigned duties and installs. Adhere to company’s policies and be compliant at all levels. At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less

The Cloud Network & Security Engineer is a pivotal role in the IT organization, responsible for architecting, implementing, and maintaining complex cloud environments that support the company's critical applications and services. As a Cloud Engineer, you will have be responsible for designing, implementing, and managing network infrastructure within AWS (primary) and Azure (secondary) public cloud environments including on-prem DC to cloud connectivity, multi-cloud connectivity and intra-cloud connectivity. Your expertise will be pivotal in ensuring the reliability, scalability, and security of our cloud-based networks. You will work closely with cross-functional teams to optimize cloud network performance and troubleshoot complex issues. You will also have a strong focus in cloud security focusing both on Cloud Platform and network/perimeter security. Key Responsibilities Network Design & Implementation: Design and implement scalable and secure network architectures in AWS and Azure environments. Ensure integration with existing on-premises networks and cloud services. Configuration & Management: Configure and manage virtual networks, subnets, VPNs, load balancers, and firewall rules within AWS and Azure. Implement network segmentation and security controls to protect data and applications. Performance Optimization: Monitor network performance and troubleshoot issues to maintain high availability and reliability. Optimize network configurations to enhance performance and reduce latency. Security & Compliance: Implement and manage security policies and practices to protect cloud-based network resources. Ensure compliance with industry standards and company policies. Automation & Scripting: Develop and maintain automation scripts using tools like Terraform, AWS CloudFormation, or Azure Resource Manager to streamline network provisioning and management tasks. Collaboration: Work closely with operations teams, application developers, and system administrators to support and troubleshoot network-related issues. Provide guidance on best practices for cloud network architecture and operations. Documentation & Reporting: Create and maintain detailed documentation for network configurations, processes, and procedures. Generate reports on network performance, incidents, and resolutions. Tier 3 Support -when our CDK operational teams get stuck with a cloud networking issues, you will be the point of escalation. Qualifications Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent work experience. Experience: Minimum of 5-7 years of experience in network engineering with a focus on cloud environments (AWS and Azure). Certifications: Relevant certifications such as AWS Certified Solutions Architect, AWS Certified Advanced Networking, AWS or Microsoft Security Specialization, Microsoft Certified: Azure Network Engineer Associate, or similar are highly desirable. Skills This is a hands-on role. You will be the subject matter expert at CDK for all things AWS networking and security. Strong understanding and hands-on use of cloud networking capabilities and services (ex. Routing, VPC’s, Transit Gateways, VPN’s, Direct Connect, Azure Virtual Network, ExpressRoute). Proficiency in network protocols, services and tools (ex. TCP/IP, BGP, DNS, DHCP, HTTP/HTTPS, IPAM, New Relic, etc.). Experience with network monitoring (New Relic, CloudWatch) and diagnostic tools. Extensive use of Cloud Watch and log files for forensics and operational remediations. Knowledge of network security practices and tools (CSPM tools, firewalls, IDS/IPS, encryption). Deep experience with network design within a public cloud environment with a strong focus on perimeter security. Familiarity with automation tools and frameworks (Terraform, AWS CloudFormation, Ansible, Puppet, etc.). Excellent problem-solving skills and the ability to troubleshoot complex network issues. Strong communication skills with the ability to work collaboratively in a team environment. Experience with AWS and Azure Native services like AWS Config, Cloud Watch, Cloud Trail, Route53, Guard Duty, Detective, Inspector, Security Hub, Secrets Server, KMS, AWS Shield, Security Groups, etc. Experience with 3rd party tools like Rapid7, Prisma Cloud (CSPM), Wiz, Delinea, etc. Experience writing scripts using AWS API to pull data and/or automation cloud admin/governance functions. At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less

Responsibilities Involve in requirements gathering and analysis Create design documents and module specifications as needed Design, code and test software applications utilizing agile methodologies Able to work in fast-paced agile led environments Participate in the complete development lifecycle of software solutions Participates in code reviews Perform debugging, unit, and system level testing on programs Work as a team member, with limited supervision Work with cross functional teams to resolve issues and develop solutions Performs gap analysis and documents findings Attends training courses as required and stay updated on latest technology stacks Qualification And Skills Bachelors/Masters degree in Computer Science with about 7-10 years as an applications development engineer PrimaryStrong hands on coding experience in Java, Spring modules, RESTful Web Services, Spring Boot Microservices, AWS Experience with Git, Atlassian stack Experience with SQL, Postgres/any RDBMS Experience in Agile Scrum software development process Knowledge and experience with design principles such as SOLID, OOPS, cloud computing, test automation, and CICD Strong analytical, troubleshooting, and problem-solving skills Good communication skills and a great team player At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less

Java Backend Developer (API + DB). Full stack if possible. Java: Proficient in Java programming language, with experience in object-oriented programming, design patterns, and Java frameworks (Spring boot) Web technologies: Experience with HTML, CSS, JavaScript, and related frameworks (e.g., React, Angular). Databases: Knowledge of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB). Cloud platforms: Experience with cloud platforms like AWS, Azure, including deployment, scaling, and monitoring. Testing and deployment: Proficiency in unit testing, integration testing, and CI/CD pipelines. Agile development: Experience with agile methodologies and collaborative development practices. Communication and leadership: Strong communication skills, ability to work effectively in a team, and capacity to mentor and guide junior engineers. Position Summary Performs standard/routine assignments by following existing procedure. Receives instruction, guidance and direction from more senior-level roles. Has impact on own work team/functional/business unit. Requires working knowledge and experience within own function/specialty area . Continues to build professional expertise, including knowledge of the domain, processes, customers etc. Position Responsibilities & Essential function Solves variety of problems of moderate scope and within own area Analyzes possible solutions using technical expertise and independent judgment, but typically within defined practices and procedures Solves variety of problems of moderate scope and within own area Analyzes possible solutions using technical expertise and independent judgment, but typically within defined practices and procedures Guided by objectives of project or ongoing assignments Plans own work priorities on a regular basis without guidance of management Shares skills and knowledge with others while building working relationships Qualifications Preferred: Deep knowledge of at least one programming language. Ability to document, track and monitor problem/issue to a timely resolution Collaborative problem-solving ability and self-motivated Education/Experience Bachelors degree in Computer Science, Engineering, or related field

Responsibilities: Involve in requirements gathering and analysis Create design documents and module specifications as needed Design, code and test software applications utilizing agile methodologies Able to work in fast-paced agile led environments Participate in the complete development lifecycle of software solutions Participates in code reviews Perform debugging, unit, and system level testing on programs Work as a team member, with limited supervision Work with cross functional teams to resolve issues and develop solutions Performs gap analysis and documents findings Attends training courses as required and stay updated on latest technology stacks Qualification and Skills: Bachelors/Masters degree in Computer Science with about 7-10 years as an applications development engineer Strong hands on coding experience in Java, Spring modules, RESTful Web Services, Spring Boot Microservices, AWS Must have implemented few Spring Boot Microservices Experience with Git, Atlassian stack Experience with SQL, Postgres/any RDBMS Experience in Agile Scrum software development process Knowledge and experience with design principles such as SOLID, OOPS, cloud computing, test automation, and CICD Strong analytical, troubleshooting, and problem-solving skills Good communication skills and a great team player

Position Summary Performs standard/routine assignments by following existing procedure. Receives instruction, guidance and direction from more senior-level roles. Has impact on own work team/functional/business unit. Requires working knowledge and experience within own function/specialty area . Continues to build professional expertise, including knowledge of the domain, processes, customers etc. Position Responsibilities & Essential function Solves variety of problems of moderate scope and within own area Analyzes possible solutions using technical expertise and independent judgment, but typically within defined practices and procedures Solves variety of problems of moderate scope and within own area Analyzes possible solutions using technical expertise and independent judgment, but typically within defined practices and procedures Guided by objectives of project or ongoing assignments Plans own work priorities on a regular basis without guidance of management Shares skills and knowledge with others while building working relationships Qualifications Preferred: Deep knowledge of at least one programming language. Ability to document, track and monitor problem/issue to a timely resolution Collaborative problem-solving ability and self-motivated Education/Experience Bachelor’s degree in Computer Science, Engineering, or related field and 0-2 years of experience At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Position Summary Assist in shaping the individual product requirements in support of an existing product strategy. Accountable for assisting in driving the full product lifecycle from ideation to end-to-end of life. Responsible for relevant, specific product feature requirements. Limited interaction with net new products. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/or assist in Epic development. Working with Scrum Master and agile team on backlog grooming and ensures that timely decision making on product requirement trade-offs. Supervision and Autonomy Conducts tasks & assignments as directed. Operates with moderate supervision, little instruction on routine work; detailed instructions on new projects or assignments. Latitude for independent judgment for defined tasks. Uses existing procedures to complete diverse assignments Product Knowledge Experience in product management Develops competence by completing structured work assignments Expands knowledge about industry, customers, org. to capture internal/external requirements. Able to write requirements, stories and features Leadership Leads product requirements, works daily with agile teams & defines user stories and Features (Epics). Successful execution has impact on overall product deliverables and related customer & business outcomes. Has limited impact on commitments & issues can be overcome with no more than a moderate disruption to the business. Position Responsibilities & Essential function Assist in shaping the individual product requirements in support of an existing product strategy. Accountable for assisting in driving the full product lifecycle from ideation to end-to-end of life. Responsible for relevant, specific product feature requirements. Limited interaction with net new products. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/or assist in Epic development. Working with Scrum Master and agile team on backlog grooming and ensures that timely decision making on product requirement trade-offs. Translate defined product vision & Features (Epics) into user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes. Manage the backlog for sprint teams, partnering with R&D/scrum master in prioritization of user backlog, supporting full lifecycle from definition, beta, showcase, & retrospective. Work with other CDK product managers and product marketing to articulate the value proposition for user stories & Features (Epics). Understand the key product success metrics (e.g. adoption, profitability, NPS, market share growth) & how they relate to user stories/Features (Epics). Invest in gaining functional expertise & SME through training, partnering with more experienced CDK product managers. Develop & prioritize user stories based on user/market requirements, strategy & business plan. Qualifications Preferred: Knowledge of the auto OR rec & heavy industry, relevant customer environment. Pragmatic Institute Experience Education/Experience Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience 4+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management. Experience in Agile software/DevOps methodologies & working with globally distributed teams. Experience in creating user stories, working with R&D & other product managers to drive end-to-end execution of product releases. Strong written & verbal communication skills. Experience is facilitating customer communications. Ability to listen & consider the points of view of others, collaborate & build consensus with cross-functional areas. Strong technical aptitude, can work with R&D to translate business requirements into actionable user stories. Strong track record of product execution in dynamic environment. Travel up to 25% of time. At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Position Summary Assist in shaping the individual product requirements in support of an existing product strategy. Accountable for assisting in driving the full product lifecycle from ideation to end-to-end of life. Responsible for relevant, specific product feature requirements. Limited interaction with net new products. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/or assist in Epic development. Working with Scrum Master and agile team on backlog grooming and ensures that timely decision making on product requirement trade-offs. Supervision and Autonomy Conducts tasks & assignments as directed. Operates with moderate supervision, little instruction on routine work; detailed instructions on new projects or assignments. Latitude for independent judgment for defined tasks. Uses existing procedures to complete diverse assignments Product Knowledge Experience in product management Develops competence by completing structured work assignments Expands knowledge about industry, customers, org. to capture internal/external requirements. Able to write requirements, stories and features Leadership Leads product requirements, works daily with agile teams & defines user stories and Features (Epics). Successful execution has impact on overall product deliverables and related customer & business outcomes. Has limited impact on commitments & issues can be overcome with no more than a moderate disruption to the business. Position Responsibilities & Essential Function Assist in shaping the individual product requirements in support of an existing product strategy. Accountable for assisting in driving the full product lifecycle from ideation to end-to-end of life. Responsible for relevant, specific product feature requirements. Limited interaction with net new products. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/or assist in Epic development. Working with Scrum Master and agile team on backlog grooming and ensures that timely decision making on product requirement trade-offs. Translate defined product vision & Features (Epics) into user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes. Manage the backlog for sprint teams, partnering with R&D/scrum master in prioritization of user backlog, supporting full lifecycle from definition, beta, showcase, & retrospective. Work with other CDK product managers and product marketing to articulate the value proposition for user stories & Features (Epics). Understand the key product success metrics (e.g. adoption, profitability, NPS, market share growth) & how they relate to user stories/Features (Epics). Invest in gaining functional expertise & SME through training, partnering with more experienced CDK product managers. Develop & prioritize user stories based on user/market requirements, strategy & business plan. Qualifications Preferred: Knowledge of the auto OR rec & heavy industry, relevant customer environment. Pragmatic Institute Experience Education/Experience Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience 4+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management. Experience in Agile software/DevOps methodologies & working with globally distributed teams. Experience in creating user stories, working with R&D & other product managers to drive end-to-end execution of product releases. Strong written & verbal communication skills. Experience is facilitating customer communications. Ability to listen & consider the points of view of others, collaborate & build consensus with cross-functional areas. Strong technical aptitude, can work with R&D to translate business requirements into actionable user stories. Strong track record of product execution in dynamic environment. Travel up to 25% of time. At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less

Responsibilities Responsibilities & Essential Functions Partner with product & engineering/scrum teams to review requirements, build automation, and teach engineers how to maintain tests in BDD/TDD format Devise the comprehensive test strategy for a new product and ensure it is executed across multiple teams Monitor tests and report/resolve failures Work with manual QA to automate repetitive and critical test cases (automation test suite) Research new tools and techniques to improve quality Provide quality reports with recommendations for improvement Develop/code test cases Conducts risk analysis for products. Drive innovation in the quality discipline by researching and proposing changes to processes and tools. Works in a team environment; serve as technical resource and mentor. Follow all CDK Global policies and procedures Complete all mandatory assigned compliance tasks and acknowledgements Required Skills Required Job Skills & Qualifications Bachelor's degree or equivalent in IT, computer science or related field is preferred, with a minimum of 5 years of directly related work experience in one of these fields (work experience may be used to in place of degree) 5+ years of End-to-End Automated testing experience by using one or more frameworks (BDD/Cucumber or Robot Framework or TestNG preferred) 7+ years engineering experience with various programming languages (JavaScript/React/Node/Python or Java preferred) Should be able to code automation scripts for various QA activities (Integration scripts between CI/CD tool and Test management tool) Focus on automated processes (Test reports, Test traceability). Leverage current team skills and lead automation efforts. Take ownership of automation repository (Script maintenance, expansion, continuous improvements) Experience with source control (Git, GitHub Flow) Experience in Web applications, Web services, back-end white-box testing An ongoing thirst for new knowledge and ideas, and a passion for software engineering as a QA Automation Engineer Experience working with distributed teams. Participate in manual functional testing by developing new test coverage, as required. Creative problem-solving, proficient debugging and profiling Excellent written and verbal communication skills Physical Requirements Preferred Skills & Qualifications Operate Computer Hardware and Other Office Equipment: Constantly Repetitive Motion: Constantly Position and Move Items: Seldom Physical Demands: Up to 15 pounds Remain in a Stationary Position: Constantly Move About: Occasionally Adjust Posture for Movement: Seldom Ascend and Descend: Frequently Observe or Inspect Details: Frequently Communicate Information and Ideas so that Others will Understand: Constantly Exposure to Outdoor Weather Conditions: Seldom Detects Auditory Cues: Constantly Exposure to Confined Spaces: Frequently Operate a Vehicle Safely: Seldom Ability to Navigate Airports, Transportation, and/or Other Travel Related Tasks: Seldom Non-discrimination clause The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed. At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less

Job Title: Implementation Support Rep Job Type: Permanent Location: Hyderabad (Onsite) Job Summary : The Implementation Support Rep plays a foundational role in deploying software solutions for clients in the retail automotive industry. This entry-level position supports end-to-end implementation activities, focusing on configuration, data setup, testing, and user training under close guidance from senior team members. The role aims to deliver a seamless onboarding experience while developing deep product and industry knowledge MAIN DUTIES / RESPONSIBILITIES : Assist in configuring and deploying software as per client-specific needs. Participate in client calls and workshops to gather and understand requirements. Perform data migration, testing, and quality assurance activities. Conduct basic training sessions and provide post-go-live support. Maintain project documentation and update progress trackers. Collaborate with internal teams (Product, Support, QA) to resolve issues. Escalate risks and dependencies in a timely manner. Attends training courses as required and stay abreast of evolving internal processes and industry developments Works in a team environment and assist team members on various issues Provides other ad hoc support and duties as assigned Works in an environment with competing priorities EXPERIENCE & SKILLS: Qualifications (In Priority Order): BE (CSE) BCA B. Com (Computers) B.Sc. (Computers) EXPERIENCE : 1-3 years of experience in Implementation of products SKILLS (IN PRIORITY ORDER): Basic project coordination and task tracking. Communication and interpersonal skills. Analytical thinking and problem-solving. Time management and multi-tasking. Familiarity with software systems or databases Must be willing to have daily contact with US-based Team members as required Ability to use software applications including the MS office suite and Visio Time management, multi-tasking and prioritization skills. Must be able to work multi-task working on several projects some that may have strict deadlines – (the ability to multi-task is essential) Should be able to work in flexible work hours, in line with the US time zones TECHNICAL & BEHAVIORAL COMPETENCIES Knowledge of MS Office, ticketing tools, and/or CRM systems. Basic SQL, data analysis, or reporting tools (e.g., Excel, Power BI). Willingness to learn new tools and technologies quickly. A customer-first mindset with attention to detail. Team player with a proactive attitude Planning & scheduling abilities. Attention to detail – experience with CRM systems such as salesforce desired Programming experience. Visual Basic and HTML are advantageous Desire for self-education – candidate has a proven record of self-education PREFERRED ATTRIBUTES General knowledge of internal processes at car dealerships and service centres. Having prior knowledge of implementation of Automotive Dealer Management Systems is desirable Experience programming in a group environment. SQL knowledge preferred Experience creating business process workflow diagrams At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Job Title: Implementation Support Rep Job Type: Permanent Location: Hyderabad (Onsite) Job Summary : The Implementation Support Rep plays a foundational role in deploying software solutions for clients in the retail automotive industry. This entry-level position supports end-to-end implementation activities, focusing on configuration, data setup, testing, and user training under close guidance from senior team members. The role aims to deliver a seamless onboarding experience while developing deep product and industry knowledge MAIN DUTIES / RESPONSIBILITIES : Assist in configuring and deploying software as per client-specific needs. Participate in client calls and workshops to gather and understand requirements. Perform data migration, testing, and quality assurance activities. Conduct basic training sessions and provide post-go-live support. Maintain project documentation and update progress trackers. Collaborate with internal teams (Product, Support, QA) to resolve issues. Escalate risks and dependencies in a timely manner. Attends training courses as required and stay abreast of evolving internal processes and industry developments Works in a team environment and assist team members on various issues Provides other ad hoc support and duties as assigned Works in an environment with competing priorities EXPERIENCE & SKILLS: Qualifications (In Priority Order): BE (CSE) BCA B. Com (Computers) B.Sc. (Computers) EXPERIENCE : 1-3 years of experience in Implementation of products SKILLS (IN PRIORITY ORDER): Basic project coordination and task tracking. Communication and interpersonal skills. Analytical thinking and problem-solving. Time management and multi-tasking. Familiarity with software systems or databases Must be willing to have daily contact with US-based Team members as required Ability to use software applications including the MS office suite and Visio Time management, multi-tasking and prioritization skills. Must be able to work multi-task working on several projects some that may have strict deadlines – (the ability to multi-task is essential) Should be able to work in flexible work hours, in line with the US time zones TECHNICAL & BEHAVIORAL COMPETENCIES Knowledge of MS Office, ticketing tools, and/or CRM systems. Basic SQL, data analysis, or reporting tools (e.g., Excel, Power BI). Willingness to learn new tools and technologies quickly. A customer-first mindset with attention to detail. Team player with a proactive attitude Planning & scheduling abilities. Attention to detail – experience with CRM systems such as salesforce desired Programming experience. Visual Basic and HTML are advantageous Desire for self-education – candidate has a proven record of self-education PREFERRED ATTRIBUTES General knowledge of internal processes at car dealerships and service centres. Having prior knowledge of implementation of Automotive Dealer Management Systems is desirable Experience programming in a group environment. SQL knowledge preferred Experience creating business process workflow diagrams At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Positions Summary: This role as an Application Security Developer, will be part of the Product Security team driving the fix of vulnerability findings from Static application security (SAST) testing and Software Composition Analysis (SCA). Position Responsibilities: Identifying the vulnerabilities discovered through security assessments involving SAST and SCA findings Train & Empower Developers on Security principles & coding practices Position Requirements: Must Have: B.Tech/B.E in Computer Science with at least (2-5) years relevant professional experience Software development experience in one of the following core languages – Java, JavaScript and .NET Adequate knowledge of web related technologies (Web Apps, Web Services and Service Oriented Architecture) Excellent verbal and written communication skills Experience working in a cross-functional and geographically diversified teams Good to Have: Good understanding of OWASP security testing methodology Experience identifying and mitigating security vulnerabilities in web applications and APIs Knowledge on security standards like CWE, NIST and associated standards & best practices Experience with Harness would be an added advantage At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Position Summary Design, implement and articulate testing strategies, test automation and test engineering technologies. Translates business and technical requirements into test suites, test cases and test scripts. . Establishes and maintains Quality Engineering methodologies, systems, and practices that meet CDK, customer, and regulatory requirements. Utilizes industry best practices and metrics.. Position Responsibilities & Essential Function Collaborate with Product and Development to understand requirements and translate them into test cases. Create software test plans as part of a project team or longer term effort with little oversight Develops automation scripts for testing new features, and continual expansion of regression test cases Builds and maintains test environments Contribute to product level test strategies Provide work breakdown and estimates for the activities Identify product defects, understand complex problems and recommend solutions. Offer deep defect root cause analysis and root cause solutions Proactively communicates any risks, design/quality issues, or need to increase scope/time. Thinks ahead by researching ideas that can change or automate existing processes and tools. Understands other products of CDK and see how they impact their product. Qualifications Preferred: Knowledge of Unix / Linux Experience of scripting language - Shell /Java/Perl/Python/Ruby. Working knowledge of Agile tools like Rally, Version one, JIRA Agile. Knowledge of AWS ecosystem or cloud based environments. Education/Experience experience, in Computer Science, Engineering, or related field with at least 3 years of programming experience or a Master’s degree Proficiency of scripting language - Perl, python, shell, and test automation tools. Knowledge of Automate Build deployment, CI/CD processes. Strong analytical skills, attention to detail and excellent problem solving/troubleshooting skills Excellent verbal and written communication skills At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less

Job Title: Implementation Support Rep Job Type: Permanent Location: Hyderabad (Onsite) Job Summary The Implementation Support Rep plays a foundational role in deploying software solutions for clients in the retail automotive industry. This entry-level position supports end-to-end implementation activities, focusing on configuration, data setup, testing, and user training under close guidance from senior team members. The role aims to deliver a seamless onboarding experience while developing deep product and industry knowledge Main Duties / Responsibilities Assist in configuring and deploying software as per client-specific needs. Participate in client calls and workshops to gather and understand requirements. Perform data migration, testing, and quality assurance activities. Conduct basic training sessions and provide post-go-live support. Maintain project documentation and update progress trackers. Collaborate with internal teams (Product, Support, QA) to resolve issues. Escalate risks and dependencies in a timely manner. Attends training courses as required and stay abreast of evolving internal processes and industry developments Works in a team environment and assist team members on various issues Provides other ad hoc support and duties as assigned Works in an environment with competing priorities Experience & Skills Qualifications (In Priority Order): BE (CSE) BCA B. Com (Computers) B.Sc. (Computers) EXPERIENCE : 1-3 years of experience in Implementation of products Skills (in Priority Order) Basic project coordination and task tracking. Communication and interpersonal skills. Analytical thinking and problem-solving. Time management and multi-tasking. Familiarity with software systems or databases Must be willing to have daily contact with US-based Team members as required Ability to use software applications including the MS office suite and Visio Time management, multi-tasking and prioritization skills. Must be able to work multi-task working on several projects some that may have strict deadlines – (the ability to multi-task is essential) Should be able to work in flexible work hours, in line with the US time zones TECHNICAL & BEHAVIORAL COMPETENCIES Knowledge of MS Office, ticketing tools, and/or CRM systems. Basic SQL, data analysis, or reporting tools (e.g., Excel, Power BI). Willingness to learn new tools and technologies quickly. A customer-first mindset with attention to detail. Team player with a proactive attitude Planning & scheduling abilities. Attention to detail – experience with CRM systems such as salesforce desired Programming experience. Visual Basic and HTML are advantageous Desire for self-education – candidate has a proven record of self-education Preferred Attributes General knowledge of internal processes at car dealerships and service centres. Having prior knowledge of implementation of Automotive Dealer Management Systems is desirable Experience programming in a group environment. SQL knowledge preferred Experience creating business process workflow diagrams At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants. Show more Show less