Job
Description
Job Summary Strategy Provide inputs in shaping the Retail Risk Operations strategic direction. Work with in-country stakeholders to deliver against the Retail Risk Operations strategic initiatives. Business Optimise operating efficiency while balancing the effectiveness of decision making within the Retail Risk Operations function. Ensure the cost budget in Credit Initiation is based on robust capacity plans and is delivered through a rigorous cost management discipline. Processes Ensure that credit origination decisions are executed in line with the delegated authority while adhering to the process standards as defined by CCO, Retail Clients. Efficient managing of Loan Against Security portfolio through monitoring Client’s shortfall position, top and sell down activities, outstanding interest follow up through RM and timely action on liquidation of collateral. Reconciliation of Loan to Value (LTV) at client and portfolio level, analyzing script volume and pledge data, tracking limit expiry, addition / deletion of scripts from list of approved securities Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives. Leverage and build credit assessment infrastructure capability to optimize process efficiency. Ensure timely MIS on a daily, weekly, monthly and quarterly basis to various stakeholders and Group Risk & PMG team. Ensure correct data output for Bureau reporting, Bureau scrub and status update. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. Implement the Operational Risk Framework in Retail Risk Operations and monitor the operational risk metrics to identify potential control weaknesses. Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations. Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability. Key Responsibilities People & Talent Experience of underwriting of Loan Against Securities Knowledge of Wealth Management products, policies and processes Relevant business/function experience. A clear understanding of the approach to the management of operational risk involved in underwriting and portfolio monitoring, or equivalent experience gained in other organizations. Ability to work in a matrix organization, leveraging resources across the organization to complete deliverables. The sound judgement and courage necessary to perform a control role and maintain effective working relationships. Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Develop a collaborative relationship with stakeholders. Ensure all Wealth Lending policies and procedures in the country, comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. Ensure various fraud and operational risks are being actively prevented and detected in a timely manner on an end-to-end basis. Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards. Work closely with the respective team to ensure that all activities related to Risk Operations are conducted timely and according to SLA. Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud and operational risk exposure. Governance Provide oversight on Credit Initiation team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. Embed the Group’s values and code of conduct in Credit Initiation to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees’ forms part of the culture. Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal stakeholders Country Retail Risk Head Country Business Heads and Product Head, Retail Client segment In-country governance forums (as may be applicable) Country Fraud and Collections Heads Relevant members of Risk Operations management team Internal IT partners supporting Retail Clients business HR & L&TD team Operations, L&C and Customer Experience Management Unit External stakeholders Auditors and Regulators Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks Law Enforcement agencies Suppliers, vendors and consultants Other Responsibilities Embed Here for good and Group’s brand and values in Standard Chartered Capital Ltd [India / Risk Operations / Credit Initiation]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Skills And Experience Excel and Work Qualifications Education Graduate Languages English Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less
