Manager - PMO

Job Description

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, PMO! Recommend actions regarding management of the program Help co-ordinate funding and approval submissions for program (e.g. CPIA) Report on whether projects are delivering capabilities in line with the baselined scope, schedule, costs and benefits in line with the agreed investment plans Management of the Program schedule and interdependencies through tracking, analysis and feedback to the Program Director Provide strategic oversight, informing the program or project when reporting policy or strategy changes (e.g, within the DX) Responsibilities Work with the Program Director to ensure the program adheres to Program Execution, Project Execution, Program/Project Governance, Change Management and Risk frameworks, Project Accounting Guidelines and methodologies as outlined by the Delivery Excellence (DX) Facilitates the Deep Dive sessions within the program to help monitor status and fast track the resolution of issues Work with the Program Director to ensure that all mandatory templates, documentation and processes are completed and signed off for compliance and audit purposes Ensure appropriate project governance processes are embedded within each project Track changes to the program and ensure change records are authorised as per requirements of the Program Execution Framework (PgEF) Develop and maintain the Program Management Plan including documentation of the programs operating rhythm and all the processes and guidleines around status reporting, milestone management, risk and issues management, dependency management, change control procedures, document management procedures, asset management, program meeting structures and timings Implement the necessary program registers to track key decisions, achievements and action items, along with requisition and invoice approvals Establish, monitor and coordinate project reporting timelines and structures Review and monitor reporting commentary on projects and ensure there is transparency in reporting Review all status reports for content and quality Provide an ongoing program health check Collate financial data produced by Enterprise Project Finance into program/project Steering Committee packs and other program reporting Ensure risk management plans are in place, current and followed Monitors unresolved or critical issues and risks and appropriately escalates these to the Program Director Ensure program dependencies are identified and monitored to avoid material impacts to the program Ensure program assumptions are regularly retested to confirm they are still valid Utilise change control processes, issues and risks processes and document management processes Establish clear delegated authority, accountabilities and performance management structures Manage the workload of the PMO and the prioritisation of ad hoc work requests vs core deliverables Assist the PMO Director to coach, mentor and onboard the team as required Provide ad-hoc delivery support for the Program, such as assisting to understand how to pragmatically apply Governance Frameworks and the PgEF and assisting during short-term resourcing needs Qualifications we seek in you! Minimum Qualifications Graduate Preferred Qualifications/ Skills People Leader - Experienced and capable PMO practitioner and people leader. Demonstrates resilience to deliver outcomes in sometimes challenging environments Accountability - Taking action to ensure obligations are met; holding self and others accountable for behaviours and outcomes Collaboration - Working with others to achieve shared goals, sharing knowledge and experience with others to achieve objectives. Always considers “why” and creates solutions to match organisational needs Analysis & Problem Solving – Proven experience in analysing situations or issues, considering all options prior to recommending and implementing a solution. Keen eye for detail, alongside a continual appreciation for the contextual bigger picture to maintain overall Village deliverables. Stakeholder Management - Ability to be build strong relationship with key stakeholders to collaboratively achieve organisational objectives Planning & Organising - Structured and organised approach. Develop, plan and organise, adjusting activities to achieve outcomes Influencing & Negotiating - Positively influence and negotiate with others, creating acceptance and support for ideas and concepts Communicates Effectively - Clearly present ideas and information to others, both written and orally, team player and strong interpersonal skills. Builds rapport with others easily, adapting communication style to suit the individual and situation Transformation – Enthusiastic to play a key driving role in Transformation. Understands performance outcomes and measures for key Program goals Timely - Ability to work at pace and with accuracy [List of preferred qualifications] Financial Management - Apply financial acumen and judgement, including financial analysis, managing and reporting project financials Define a PMO operating model which provides insights, advice and supports integration of functions from a PMO perspective for projects/programs Apply governance structures and frameworks within a project, program or portfolio Resource Management - Optimise resource costs by providing insights and identifying waste within the Project Operating model Scheduling - Manage the timely completion of the project - through defining and sequencing activities, effective estimation of resourcing effort & durations; development and controlling schedule Quality Management - Plan and execute quality management activities that ensure consistent quality outcomes through adherence to polices, controls and standards Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 9, 2025, 3:45:09 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time