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Manager - Operations and Process Improvement

10 years

0 Lacs

Mumbai Metropolitan Region

Posted:3 weeks ago| Platform: Linkedin logo

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Skills Required

finance compliance budgeting accounting payments audits reports management recruitment onboarding documentation procurement support security logistics technology coordination software offboarding data drive leadership hris quickbooks communication integrity collaborative compensation engagement metrics tracking sigma erp optimization lean planning

Work Mode

On-site

Job Type

Full Time

Job Description

About The Opportunity

We are seeking an experienced and proactive Internal Operations Manager to lead and optimize our core functions: Finance & Compliance, Human Resources, Administration, and IT. This role demands a hands-on professional who combines strategic oversight with day-to-day execution, ensuring smooth operations and organizational integrity.

Role & Responsibilities

Finance & Compliance

  • Manage financial operations including budgeting, accounting, payments, and reporting.
  • Ensure full compliance with statutory requirements such as TDS, GST, and Income Tax.
  • Lead internal and statutory audits, including preparation of all required documentation.
  • Review financial reports, fund utilization, and grant disbursements for accuracy and transparency.

Human Resources & Talent Management

  • Oversee the complete employee lifecycle: recruitment, onboarding, performance management & employee relations.
  • Ensure HR processes and documentation comply with internal policies and labor laws.
  • Implement and improve HR systems, processes, and introduce relevant policies as needed.
  • Handle sensitive employee matters with confidentiality and professionalism.

Administration

  • Supervise daily administrative functions including vendor management, procurement, and facilities management.
  • Maintain physical and digital infrastructure to support operational efficiency.
  • Ensure compliance with safety, hygiene, and security standards.
  • Manage organizational assets, inventories, and logistics, especially during events or transitions.

IT & Technology Coordination

  • Coordinate with IT support teams to ensure timely resolution of technical issues.
  • Oversee procurement and management of hardware/software, onboarding and offboarding processes, access control, and data security protocols.
  • Drive adoption and implementation of technology tools to improve organizational efficiency.

Candidate Requirement

  • Minimum 10 years of progressive experience in managing internal operations across Finance, HR, Admin.
  • Deep understanding of finance compliance (GST, TDS, audits), HR compliance (labor laws, employee lifecycle), and administrative processes.
  • Proven experience in managing multi-functional teams while balancing leadership and hands-on execution.
  • Strong project management and coordination skills with the ability to manage multiple priorities simultaneously.
  • Familiarity with HRIS, accounting software such as Tally or QuickBooks, and basic IT infrastructure is an advantage.
  • Excellent communication, interpersonal, and problem-solving skills.
  • High standards of integrity, discretion, and a collaborative mindset.
Benefits & Culture Highlights
  • Collaborative work environment with a strong focus on continuous improvement and professional growth.
  • Competitive compensation package designed to reward talent and drive career progression.
  • On-site role offering direct engagement in a dynamic, results-driven culture.
Skills: team leadership,performance metrics tracking,data-driven decision making,six sigma methodologies,analytical thinking,problem-solving skills,erp systems,operations management,performance metrics,communication,process optimization,process improvement,budgeting,lean methodologies,analytical skills,ms office suite,communication skills,strategic planning

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