Job Description: Facility and Engineering ManagerLocation: Centro Hotels, Pune, India
Company Overview:Centro Hotels, part of SARC Hospitality, is a modern design-led mid-market hotel brand focused on delivering unparalleled guest experiences in Tier 2 and 3 cities across India. With sustainability, technology, and guest-centricity at its core, Centro offers innovative and dynamic hospitality services, including the Chirp Café and Bloom event spaces. We are looking for a highly skilled and motivated Facility and Engineering Manager to oversee the smooth operation of our facility, ensuring a top-notch experience for our guests while upholding our sustainability and innovation goals.
Job Summary:
As the Facility and Engineering Manager, you will be responsible for overseeing all aspects of the physical infrastructure, maintenance, and engineering operations across the hotel property as well as other properties owned by SARC Hospitality. Your role is essential in ensuring a safe, efficient, and well-maintained environment for guests and staff at all locations, while supporting Centro’s commitment to sustainability and innovation. You will lead the team responsible for maintenance, repair, energy management, and safety compliance across these properties, driving continuous improvement throughout the portfolio.
Key Responsibilities:
- Preventive Maintenance: Develop and implement a comprehensive preventive maintenance schedule for all facilities and equipment, including mechanical, electrical, plumbing (MEP), HVAC, and refrigeration systems. Ensure regular inspections and servicing to prevent breakdowns and extend equipment life.
- Facility Maintenance Expertise:
- Carpentry & Civil Work: Oversee minor carpentry and civil work, including furniture repairs, flooring, and building upkeep.
- Plumbing Systems: Maintain all plumbing systems, including water supply, drainage, and sewage systems, ensuring they are functioning optimally and addressing any issues promptly.
- Electrical Systems: Oversee the maintenance and repair of electrical systems, ensuring safe operation of lighting, power distribution, and backup generators.
- Pumping Systems: Maintain and monitor all pumping systems, ensuring consistent water flow for guest rooms and hotel operations.
- Solar Power Systems: Manage and optimize the hotel's solar power system, ensuring it contributes effectively to the hotel's energy needs.
- HVAC Systems: Ensure optimal performance of heating, ventilation, and air conditioning (HVAC) systems for guest comfort and operational efficiency.
- Refrigeration Systems: Maintain and service all refrigeration units, particularly in kitchen and food storage areas, ensuring proper temperature control and functionality.
- Heat Pumps: Manage the maintenance and operation of heat pumps for heating water throughout the hotel, ensuring efficiency and reliability.
- Kitchen Exhaust & Ventilation: Oversee the maintenance of kitchen exhaust systems, ensuring proper ventilation and adherence to safety standards.
- Kitchen Drainage & Grease Traps: Maintain kitchen drainage systems and grease traps to ensure cleanliness, prevent blockages, and comply with health and safety regulations.
- Sanitary Fittings Maintenance: Supervise the repair and maintenance of sanitary fittings such as faucets, toilets, and showers, ensuring all guest facilities are in excellent working condition.
- Painting and Polishing: Implement regular painting, polishing, and general upkeep of interior and exterior surfaces to maintain the aesthetic appeal of the property.
- Technology & Network Infrastructure:
- Networking Systems: Oversee the installation, maintenance, and optimization of the hotel’s networking systems, including internet connectivity, routers, switches, and Wi-Fi access points. Ensure reliable and high-speed internet service for both guests and staff.
- Computer Systems & Printers: Manage the maintenance and troubleshooting of all computer systems and printers, ensuring minimal downtime. Oversee hardware and software upgrades to ensure smooth and efficient operations.
- Cybersecurity: Ensure robust cybersecurity measures are in place to protect hotel operations, guest data, and internal communications.
- Improvement and Upgrade Projects:
- New Projects: Lead the planning, budgeting, and execution of new facility and infrastructure projects, ensuring alignment with Centro’s sustainability and operational goals.
- Overhaul & Upgrades: Identify opportunities for system overhauls and upgrades, including energy-efficient lighting, advanced HVAC systems, and other technologies that improve hotel efficiency and guest comfort.
- Continuous Improvement: Actively engage in improvement projects aimed at enhancing the overall guest experience, such as upgrading room amenities, improving public areas, and adopting innovative technologies.
- Annual Maintenance Contracts (AMCs):Manage and maintain AMCs for all critical equipment and systems, ensuring timely servicing and adherence to contractual obligations for regular maintenance and repairs.
- Inventory and Stock Management:Maintain an accurate inventory of critical spare parts and equipment, ensuring the availability of essential items to minimize downtime during repairs. Coordinate stock levels to avoid shortages or overstocking.
- Fire Safety Systems:Ensure the regular inspection and maintenance of fire safety systems, including alarms, extinguishers, and sprinklers. Ensure compliance with safety regulations and that all systems are functioning correctly.
- Liasoning and Certifications:
- Government Agencies & Regulations: Liaise with local government authorities, ensuring compliance with all regulations and certifications, including safety, health, and environmental standards.
- Certifications: Ensure that all required certifications for building safety, fire safety, energy usage, and other regulatory areas are up-to-date and renewed as necessary.
- Lift and Diesel Generator Maintenance:Oversee the regular maintenance and repair of lifts and diesel generators, ensuring their smooth operation and compliance with safety regulations.
- Energy, Water & Gas Consumption Monitoring:Monitor and analyze daily energy, water, and gas consumption across the hotel. Identify areas for conservation, efficiency improvements, and cost-saving initiatives.
- Energy Management & Sustainability:Lead energy conservation efforts, including monitoring and reducing energy and water consumption. Implement sustainable practices aligned with Centro’s goals, such as maximizing the use of solar power and phasing out single-use plastics.
- Team Leadership:Manage and mentor the maintenance and engineering team, ensuring that they have the skills, resources, and support necessary to perform their duties effectively.
- Vendor and Contract Management:Coordinate with external contractors and service providers for larger repair jobs, equipment installation, and other outsourced services, ensuring all work meets Centro’s quality and sustainability standards.
- Health & Safety Compliance:Ensure that all systems and facilities comply with safety regulations, including fire prevention, emergency protocols, and other health and safety standards. Conduct regular safety audits and ensure preparedness for inspections.
- Budget and Purchase Management:
- Budget Management: Develop and manage the facility and engineering department’s budget, ensuring cost-effective solutions without compromising on safety or quality.
- Purchase Management: Oversee the procurement of tools, parts, and equipment necessary for facility maintenance, ensuring quality standards and cost efficiency. Negotiate contracts with suppliers to ensure the best pricing and service agreements.
- Technology Integration:Utilize Centro’s cloud-based operational systems to track maintenance schedules, work orders, and energy usage. Continuously explore opportunities to leverage new technologies for operational efficiency.
- Crisis Management:Respond swiftly to any facility-related emergencies, ensuring minimal downtime and restoring services as quickly as possible.
- Guest Experience:Collaborate closely with the General Manager and other department heads to ensure the facility consistently meets guest expectations, particularly around room comfort, safety, and operational reliability.
Qualifications:
- Bachelor's degree in Engineering, Facility Management, or a related field.
- Minimum of 5 years of experience in facility management, engineering, or maintenance within the hospitality industry.
- In-depth knowledge and hands-on experience in carpentry, civil work, plumbing, electrical systems, pumping systems, drainage, HVAC, refrigeration, heat pumps, kitchen equipment, solar power management, lift and diesel generator maintenance, networking systems, and IT infrastructure.
- Strong understanding of preventive maintenance practices, energy monitoring, kitchen ventilation, and AMC management.
- Experience in managing fire safety systems and compliance with government regulations.
- Proven ability to lead and develop a high-performing team.
- Familiarity with health and safety regulations and compliance standards in hospitality settings.
- Experience managing budgets and overseeing external contractors and vendors.
- Excellent problem-solving skills and ability to manage complex operational issues under pressure.
- Proficient in technology and systems management, with experience in cloud-based operational systems being an advantage.
Preferred Skills:
- Prior experience in a mid-market or boutique hotel environment.
- Knowledge of AI and machine learning applications in facility management.
Job Types: Full-time, Permanent
Pay: ₹23,927.59 - ₹64,801.35 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Location:
- Pune, Maharashtra (Required)
Work Location: In person
