We are looking for Customer Relationship Manager who is responsible for managing and nurturing customer relationships to drive business growth and loyalty. Key responsibilities include: 1. Building and maintaining strong customer relationships 2. Understanding customer needs and preferences 3. Identifying new sales opportunities 4. Resolving customer complaints and issues 5. Collaborating with internal teams (sales, marketing, customer service) 6. Analysing customer data to inform business decisions. Educational qualification: 1. Bachelor's degree in Business Administration, Marketing, Sales, or related field 2. Some employers may prefer or require a Master's degree in Business Administration (MBA) or related field The goal is to deliver exceptional customer experiences, increase customer retention, and drive revenue growth. Please do send your resumes to hr@ilead.net.in Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9830483031
Job Title: Head of Human Resources (HR) Location: Kolkata, West Bengal Institution: iLead College About iLead College: iLead College is a progressive educational institute dedicated to fostering academic excellence and holistic development. Located in the heart of Kolkata, we pride ourselves on creating an inspiring and supportive environment for students, faculty, and staff. Position Overview: We are seeking an experienced and dynamic Head of Human Resources to lead and oversee all HR functions at iLead College. The ideal candidate will play a pivotal role in shaping our human capital strategy, ensuring compliance, enhancing employee engagement, and fostering a positive workplace culture aligned with our educational mission and values. Key Responsibilities: Develop and implement HR strategies aligned with the college’s vision and objectives. Lead recruitment, on-boarding, and talent management initiatives for faculty and administrative staff. Manage employee relations, performance management, and conflict resolution. Ensure compliance with labor laws and institutional policies. Oversee payroll, benefits administration, and HR record-keeping. Drive organisational development, training programs, and employee engagement activities. Collaborate with senior leadership to support strategic planning and institutional growth. Foster a culture of diversity, equity, and inclusion across the institute. Qualifications: Master’s degree in Human Resources, Business Administration, or a related field. Minimum 7-10 years of progressive HR experience, preferably in educational institutions or similar sectors. Strong knowledge of labor laws and HR best practices in India. Excellent leadership, communication, and interpersonal skills. Proven ability to manage multiple stakeholders and lead HR initiatives from concept to execution. Strategic thinker with a passion for education and people development . What We Offer: A meaningful role in a respected educational institute. Opportunities for professional growth and development. Collaborative and inclusive work environment. Competitive salary and benefits package. Please send your cv at hr@ilead.net.in Job Types: Full-time, Permanent Pay: ₹719,286.44 - ₹1,649,092.65 per year Schedule: Day shift Work Location: In person
Plan, execute, and optimize paid campaigns across Google, Meta, LinkedIn, and other platforms Manage SEO, SEM, email marketing, and social media marketing strategies Oversee website content, performance, and user journey improvements Create and manage content calendars and performance reports Coordinate with creative, academic, and admissions teams to align campaigns Use data and analytics tools to track ROI and drive campaign success Job Type: Full-time Pay: ₹35,000.00 - ₹65,000.00 per month Schedule: Day shift Work Location: In person
Job Summary We are looking for a highly motivated and skilled Senior Gym Trainer to lead fitness programs at iFeel Fitness. The ideal candidate will have extensive experience in fitness training, a deep understanding of exercise techniques, and a commitment to helping clients achieve their health and fitness objectives. As a Senior Gym Trainer, you will design personalized workout plans, conduct group fitness sessions, and provide guidance on nutrition and lifestyle changes. Key Responsibilities Client Assessment & Program Design : Conduct fitness assessments to evaluate clients’ physical condition and design tailored workout plans to meet their goals. Training & Instruction : Deliver one-on-one and group training sessions, ensuring proper exercise techniques and safety protocols. Motivation & Support : Inspire and motivate clients to maintain consistency and achieve their fitness objectives. Equipment Management : Ensure gym equipment is used correctly and maintained in good condition. Group Classes : Lead engaging group fitness classes, such as strength training, HIIT, or functional fitness. Nutrition Guidance : Provide basic nutritional advice and lifestyle recommendations to complement fitness programs. Client Progress Tracking : Monitor and document clients’ progress, adjusting programs as needed to ensure continuous improvement. Team Collaboration : Work closely with other trainers and staff to maintain a positive and professional gym environment. Safety Compliance : Adhere to all safety and hygiene protocols to ensure a safe training environment. Qualifications Experience : Minimum of 3-5 years of experience as a gym trainer, with at least 1-2 years in a senior or leadership role. Certifications : Valid certification from a recognized fitness organization (e.g., ACE, NASM, ISSA, or equivalent). Education : Diploma or degree in Physical Education, Sports Science, or a related field is preferred. Skills : In-depth knowledge of fitness training techniques, including strength, cardio, and functional training. Strong interpersonal and communication skills to connect with clients. Ability to design and implement effective fitness programs. Leadership skills to mentor junior trainers and lead group sessions. Basic knowledge of nutrition and diet planning. Gender Requirement : Male candidates only, as per job specifications. Physical Fitness : Must maintain a high level of personal fitness and serve as a role model for clients. Availability : Willingness to work flexible hours, including early mornings, evenings, and weekends. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person
Talent Acquisition – End-to-end recruitment across departments Payroll & Time Office Management – Prior experience in Savior Payroll & Time Office software will be a big plus Statutory Compliance – Ensure adherence to all labour laws and regulatory obligations Employee Engagement – Design and execute initiatives to enhance employee experience HR Administration – Oversee documentation, attendance, leaves, onboarding, and exits Job Type: Full-time Pay: ₹19,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Key Responsibilities: Manage calendar, meetings, and travel plans Prepare reports, presentations, and communication Support strategic projects and initiatives Liaise between the Founder and key stakeholders Qualifications: Graduate with 7+ years of experience supporting senior executives Excellent communication, time-management, and organizational skills Proficiency with MS Office and digital tools Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Job Summary We are looking for a highly motivated and skilled Senior Gym Trainer to lead fitness programs at iFeel Fitness. The ideal candidate will have extensive experience in fitness training, a deep understanding of exercise techniques, and a commitment to helping clients achieve their health and fitness objectives. As a Senior Gym Trainer, you will design personalized workout plans, conduct group fitness sessions, and provide guidance on nutrition and lifestyle changes. Key Responsibilities Client Assessment & Program Design : Conduct fitness assessments to evaluate clients’ physical condition and design tailored workout plans to meet their goals. Training & Instruction : Deliver one-on-one and group training sessions, ensuring proper exercise techniques and safety protocols. Motivation & Support : Inspire and motivate clients to maintain consistency and achieve their fitness objectives. Equipment Management : Ensure gym equipment is used correctly and maintained in good condition. Group Classes : Lead engaging group fitness classes, such as strength training, HIIT, or functional fitness. Nutrition Guidance : Provide basic nutritional advice and lifestyle recommendations to complement fitness programs. Client Progress Tracking : Monitor and document clients’ progress, adjusting programs as needed to ensure continuous improvement. Team Collaboration : Work closely with other trainers and staff to maintain a positive and professional gym environment. Safety Compliance : Adhere to all safety and hygiene protocols to ensure a safe training environment. Qualifications Experience : Minimum of 3-5 years of experience as a gym trainer, with at least 1-2 years in a senior or leadership role. Certifications : Valid certification from a recognized fitness organization (e.g., ACE, NASM, ISSA, or equivalent). Education : Diploma or degree in Physical Education, Sports Science, or a related field is preferred. Skills : In-depth knowledge of fitness training techniques, including strength, cardio, and functional training. Strong interpersonal and communication skills to connect with clients. Ability to design and implement effective fitness programs. Leadership skills to mentor junior trainers and lead group sessions. Basic knowledge of nutrition and diet planning. Gender Requirement : Male candidates only, as per job specifications. Physical Fitness : Must maintain a high level of personal fitness and serve as a role model for clients. Availability : Willingness to work flexible hours, including early mornings, evenings, and weekends. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person
About iLEAD: iLEAD (Institute of Leadership, Entrepreneurship and Development) is a leading media, management, and design institute based in Kolkata, known for its innovation-driven environment and focus on holistic student development. Job Summary: We are looking for a Talent Acquisition Specialist with 3–5 years of experience in recruitment and hiring. The ideal candidate will be responsible for identifying, attracting, and hiring the right talent across departments. Key Responsibilities: Manage end-to-end recruitment process for academic and non-academic roles Work closely with department heads to understand staffing needs Create and post job descriptions on various job portals and social media Screen resumes, conduct initial interviews, and coordinate with hiring managers Build a strong pipeline of potential candidates for future requirements Maintain recruitment data and reports for analysis Ensure a positive candidate experience throughout the hiring process Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field 3–5 years of experience in talent acquisition or recruitment (education sector experience is a plus) Good communication and interpersonal skills Strong understanding of sourcing techniques and interview formats Proficiency in using job portals and professional networks like LinkedIn Ability to work in a fast-paced and collaborative environment Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person
We are seeking a dynamic and enthusiastic Front Office Executive to join our team at iFeel Fitness, the in-house gym at iLead. This role is pivotal in ensuring a welcoming and efficient environment for our members. The ideal candidate, preferably female, should be passionate about fitness and customer service, with the ability to double up as a fitness trainer. We are looking for someone who can join immediately and contribute to the vibrant atmosphere of our gym. Key Responsibilities: Member Enrollment and Retention : Manage the enrollment process for new members and handle membership renewals for existing members, ensuring a seamless experience. Client Outreach : Proactively reach out to potential clients to promote iFeel Fitness memberships and services, building strong community connections. Data Management : Maintain accurate records of memberships, payments, and client information, ensuring organized and up-to-date data. Gym Upkeep : Oversee the cleanliness, organization, and overall upkeep of the gym to create a welcoming and professional environment. Fitness Training : Provide fitness guidance and support to members as needed, leveraging your knowledge to assist with workouts or basic training sessions. Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
We are seeking a dynamic and enthusiastic Front Office Executive to join our team at iFeel Fitness, the in-house gym at iLead. This role is pivotal in ensuring a welcoming and efficient environment for our members. The ideal candidate, preferably female, should be passionate about fitness and customer service, with the ability to double up as a fitness trainer. We are looking for someone who can join immediately and contribute to the vibrant atmosphere of our gym. Key Responsibilities: Member Enrollment and Retention : Manage the enrollment process for new members and handle membership renewals for existing members, ensuring a seamless experience. Client Outreach : Proactively reach out to potential clients to promote iFeel Fitness memberships and services, building strong community connections. Data Management : Maintain accurate records of memberships, payments, and client information, ensuring organized and up-to-date data. Gym Upkeep : Oversee the cleanliness, organization, and overall upkeep of the gym to create a welcoming and professional environment. Fitness Training : Provide fitness guidance and support to members as needed, leveraging your knowledge to assist with workouts or basic training sessions. Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
About Us: iFeel Fitness, under the iLead brand, is not just a gym—it’s a fitness community where energy, results, and relationships matter. We aim to provide a motivating space for our members and deliver a top-notch fitness experience every day. Role Overview: We’re looking for a dynamic and result-driven Gym Manager to take charge of our daily operations, ensure a great member experience, and grow our business. The ideal candidate will combine strong operational skills with the ability to attract and retain members. Key Responsibilities: Oversee day-to-day gym operations, ensuring smooth functioning and adherence to brand standards. Lead, motivate, and manage the gym team to deliver excellent service. Drive new memberships through creative sales initiatives and local outreach. Maintain strong relationships with existing members to encourage renewals and referrals. Ensure the gym is well-maintained, safe, and equipped for optimal performance. Monitor budgets, expenses, and revenue targets. What We’re Looking For: Proven experience in gym/fitness centre management or a similar customer-focused role. Strong sales and networking skills with a track record in business growth. Excellent people management and communication abilities. Passion for health, fitness, and community building. Perks of Joining iFeel Fitness: Be part of a growing fitness brand under iLead. Opportunity to lead with creativity and make a direct impact. Energetic, supportive, and fun work environment. If you’re ready to run a vibrant gym and make fitness happen, we’d love to meet you. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
About Us: iFeel Fitness, powered by the iLead brand, is a premium fitness destination focused on providing a top-class experience for our members. We are looking for a proactive and enthusiastic Front Office Executive to be the face of our gym and ensure smooth day-to-day operations at the front desk. Key Responsibilities: Greet and welcome members and guests with a positive attitude. Manage member check-ins, registrations, and inquiries. Handle calls, emails, and walk-in queries related to memberships and services. Maintain front desk operations including scheduling, appointments, and member assistance. Support gym administration, record-keeping, and daily reporting. Coordinate with trainers and management to ensure member satisfaction. Ensure cleanliness, orderliness, and a professional environment at the reception area. Requirements: Graduate (preferred) / Minimum Higher Secondary qualification. 1–3 years of experience in front desk, customer service, or hospitality roles (fitness industry experience will be an advantage). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Basic computer knowledge (MS Office, email, CRM handling). Pleasant personality and customer-oriented approach. Must be ready to join immediately . Job Type: Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
About Us: iFeel Fitness, powered by the iLead brand, is a premium fitness destination focused on providing a top-class experience for our members. We are looking for a proactive and enthusiastic Front Office Executive to be the face of our gym and ensure smooth day-to-day operations at the front desk. Key Responsibilities: Greet and welcome members and guests with a positive attitude. Manage member check-ins, registrations, and inquiries. Handle calls, emails, and walk-in queries related to memberships and services. Maintain front desk operations including scheduling, appointments, and member assistance. Support gym administration, record-keeping, and daily reporting. Coordinate with trainers and management to ensure member satisfaction. Ensure cleanliness, orderliness, and a professional environment at the reception area. Requirements: Graduate (preferred) / Minimum Higher Secondary qualification. 1–3 years of experience in front desk, customer service, or hospitality roles (fitness industry experience will be an advantage). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Basic computer knowledge (MS Office, email, CRM handling). Pleasant personality and customer-oriented approach. Must be ready to join immediately . Job Type: Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Customer Service Executive – House of Sheherwali , Azimganj (Murshidabad) Website: houseofsheherwali.com House of Sheherwali is a luxury boutique heritage stay that blends culture, elegance, and modern comfort. Backed by one of the founders of the PS Group , a leading real estate giant, we are committed to creating unmatched guest experiences with a strong foundation of trust and excellence. We are currently hiring a Customer Service Executive to be the first point of contact for our valued guests. Key Responsibilities: Handle incoming calls and enquiries with professionalism and warmth. Provide accurate information about reservations, services, and facilities. Resolve guest queries and complaints efficiently to ensure satisfaction. Maintain detailed records of calls, follow-ups, and customer interactions. Support day-to-day customer service tasks to enhance overall guest experience. What We’re Looking For: 2–5 years of experience in customer service / call handling / guest enquiry profiles (Tourism & Hospitality preferred, but not mandatory). Graduate in any discipline. Excellent communication and problem-solving skills. Strong customer orientation and ability to remain calm under pressure. Local candidates from Murshidabad or nearby areas encouraged. Candidates open to relocation are also welcome. Why Join Us? Work with a prestigious heritage hospitality brand backed by the PS Group legacy. Be part of a growing luxury resort brand that values customer delight. Opportunity to build a career in the hospitality industry with exposure to world-class service standards. Experience the rich culture of Azimganj, while working in a rewarding environment. If you are passionate about hospitality, enjoy speaking with people, and excel in customer resolution—we want you on our team! Apply now to become the voice of House of Sheherwali . Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person Speak with the employer +91 9147164753
Senior IT Executive – House of Sheherwali , Azimganj (Murshidabad) Website: houseofsheherwali.com House of Sheherwali is a luxury boutique heritage stay , blending tradition with world-class comfort. Backed by one of the founders of the PS Group , a leading real estate giant, we are committed to offering seamless guest experiences—supported by robust technology. We are looking for a Senior IT Executive who can take charge of IT infrastructure and ensure smooth operations across the resort. Key Responsibilities: Install, manage & troubleshoot hardware, Wi-Fi, LAN, and networking systems . Oversee IT implementation projects for smooth digital operations. Ensure connectivity, security, and uptime across all IT systems. Support staff with IT requirements and resolve issues promptly. Coordinate with vendors for IT infrastructure upgrades and maintenance. What We’re Looking For: 3–6 years of experience in IT implementation/support (any industry). Hands-on knowledge of hardware, networking, LAN/WAN, and Wi-Fi systems . Graduate in IT/Computer Science/Engineering (preferred) or related field. Problem-solving mindset with ability to work independently. Candidates from Murshidabad or nearby locations encouraged; relocation welcome. Why Join Us? Work with a prestigious luxury hospitality brand backed by the PS Group. Opportunity to own and lead IT infrastructure in a unique boutique resort. Career growth in a dynamic environment blending tradition & modern technology. Be part of an expanding hospitality ecosystem in Murshidabad. If you’re an IT professional ready to build, manage, and power the digital backbone of a luxury resort—we want you on our team! Apply now to join House of Sheherwali . Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person