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Hotel Centro

14 Job openings at Hotel Centro
Commis Pantry – Cold Kitchen Shivajinagar, Pune, Maharashtra 4 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

POSITION: Commis Pantry – Cold Kitchen LOCATION: Centro Hotel, Pune REPORTS TO: CDP / Sous Chef – Cold Section DEPARTMENT: F&B Production THE ROLE At Centro, cold food doesn’t mean plain food—it means precision, flair, and a riot of flavor. As a Commis Pantry Chef , you’ll be crafting fresh, beautiful, and globally inspired dishes from scratch every day. From assembling Korean bibimbap bowls and Middle Eastern hummus platters to crisp salads, pizzas, and indulgent milkshakes—you’ll be part of a kitchen that believes in culinary artistry, even without the flames. This role is a gateway to mastering international cold cuisine in a hospitality brand known for innovation and excellence. WHO YOU ARE You are a focused, detail-loving culinarian with 1–4 years of experience in a café, hotel, or commissary setup. You have excellent cutting skills, a clean and organized work ethic, and a keen interest in cold food presentation and flavor balance. You enjoy precision work and believe that plating a salad or sandwich is just as much about finesse as it is about freshness. YOUR TEAM You’ll collaborate with Centro’s culinary team under the mentorship of experienced senior chefs. Your section will be dynamic, fast-paced, and at the heart of the hotel’s all-day dining. From prepping for breakfast rushes to designing beautiful dessert platters, your team will be the one guests taste first—and remember longest. YOU WILL BE RESPONSIBLE FOR Cold Food Prep: Assemble and prepare salads, sandwiches, pizza toppings, beverages, milkshakes, juices, and desserts. Cutting & Knife Skills: Use professional cutting techniques for speed, consistency, and safety. Plating & Aesthetics: Maintain high standards of visual presentation across all cold dishes. Ingredient Management: Manage mise-en-place, stock rotation, and freshness of all cold ingredients. Section Hygiene: Maintain impeccable cleanliness, organization, and sanitation in the pantry and refrigeration areas. Consistency & Quality: Follow recipes, portion standards, and plating techniques meticulously. Cross-Functional Support: Assist hot kitchen during peak hours if needed, showcasing flexibility and team spirit. Learning & Development: Participate in menu tastings, technique workshops, and feedback sessions regularly. SKILLS & EXPERIENCE 1–4 years of experience in a cold kitchen, pantry, or café. Exceptional cutting, organizing, and mise-en-place skills. Basic knowledge of cold culinary styles including Italian, Thai, Korean, Middle Eastern, and more. Ability to multitask efficiently and plate beautifully. Strong hygiene practices and familiarity with cold storage protocols. Culinary diploma or equivalent is a plus but not mandatory. WHAT YOU’LL GET Pantry Mastery: Learn plating, portioning, and prep across a globally inspired No Borders menu. Skill Expansion: Work with high-quality ingredients and get hands-on with cold cuisine from around the world. Career Path: Move up to CDP, or even into food styling and event catering verticals. Respect & Recognition: At Centro, every chef is treated as a creative professional, regardless of role. Culture of Learning: Join a brand that believes in continuous improvement and values every team member’s journey. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person

Commis Chef – Hot Kitchen Shivajinagar, Pune, Maharashtra 4 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

POSITION: Commis Chef – Hot Kitchen (No Borders Cuisine) LOCATION: Centro Hotel, Pune REPORTS TO: CDP / Sous Chef – Hot Section DEPARTMENT: F&B Production THE ROLE At Centro, we’re crafting India’s most guest-focused and ever-evolving hospitality brand. As a Hot Kitchen Commis Chef , you’ll be an essential part of our culinary brigade, learning to cook bold, global flavors with care, skill, and creativity. From stir-frying Korean kimchi rice to grilling Lebanese skewers or tossing up a classic Italian pasta, you’ll contribute to our diverse No Borders menu with precision and pride. You will be based out of our flagship location in Pune, working with a passionate team that believes food can be both heartwarming and cutting-edge. WHO YOU ARE You are a curious, hands-on cook with 1–4 years of kitchen experience, ideally across Asian, Mediterranean, or Indian cuisine. You thrive in a high-energy kitchen and have a strong desire to learn every day—from wok to grill to sauce station. Clean, fast, and humble, you’re someone who can work under pressure, respects the brigade system, and is hungry to build a career in a brand that values your growth as much as it does taste. YOUR TEAM You’ll work closely with senior chefs and the F&B team in a kitchen that doesn’t just serve food—it crafts experiences. This is a collaborative, feedback-rich, high-standard environment that encourages every team member to step up, ask questions, and push their craft forward. YOU WILL BE RESPONSIBLE FOR Food Prep: Chop, marinate, mix, portion, and organize mise-en-place for your section. Cooking & Technique: Assist in preparing hot dishes using frying, grilling, sautéing, steaming, and wok techniques across multiple cuisines. Equipment Handling: Use pans, grills, ovens, and woks skillfully and safely. Quality & Consistency: Follow recipes and plating guidelines to deliver dishes that meet Centro’s taste and visual standards. Station Management: Keep your workstation clean, labeled, and replenished throughout service. Team Support: Step in across kitchen sections as needed—be it Indian mains or a Mediterranean special. Learning & Growth: Attend tastings, training, and cross-kitchen sessions regularly. Be curious and proactive. Cleanliness & Safety: Maintain strict hygiene protocols in line with FSSAI and hotel SOPs. SKILLS & EXPERIENCE 1–4 years in a professional hot kitchen or multi-cuisine restaurant. Good understanding of frying, grilling, sautéing, steaming, and other cooking methods. Knife mastery: precision, safety, and speed. Basic understanding of global cuisines like Thai, Chinese, Italian, Mediterranean, Indian, Korean, and Middle Eastern. Ability to stay calm during rush hours and communicate clearly. Culinary diploma or high school equivalent preferred but not required. WHAT YOU’LL GET Mentorship: Train under industry-leading chefs with exposure to international techniques and ingredients. Cross-Cuisine Skills: Learn from Italian to Thai to Korean—true No Borders cooking. Career Growth: From commis to CDP to Chef Instructor at Centro’s future culinary academies—we grow together. Respectful Culture: You’ll be treated like a professional, not “just kitchen staff.” Innovation Every Day: This isn’t a stagnant kitchen. Be part of menu innovation, tastings, and food trials. Ready to turn up the heat and build a global palate on Indian soil? Join the Centro Kitchen. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person

Multi Skill Technician Pune, Maharashtra 2 years INR 1.5072 - 0.00912 Lacs P.A. On-site Full Time

Job Title: Multi-Skill Technician Department: Facility & Engineering Reports To: Facility and Engineering Manager Location: Centro Hotels, Pune, India About Centro Hotels: Centro Hotels by SARC Hospitality is redefining modern, mid-market hospitality in India’s Tier 2 and 3 cities. At Centro, we believe in delivering ever-evolving guest experiences rooted in innovation, human-centered design, and operational excellence. Each team member plays a pivotal role in upholding our brand ethos and ensuring every guest enjoys exceptional comfort, safety, and functionality. Job Summary: As a Multi-Skill Technician, you will be responsible for executing daily maintenance and repair tasks across a wide range of systems and infrastructure within the hotel. Your role ensures smooth operation of all critical technical functions that support the guest experience, facility upkeep, and overall hotel performance. You will be cross-trained in multiple trades, including plumbing, electrical, HVAC, carpentry, and more—making you an integral part of the on-ground engineering team. Key Responsibilities: 1. Preventive & Reactive Maintenance: Execute routine preventive maintenance as per schedule for MEP systems, plumbing, and HVAC. Respond promptly to breakdowns and guest complaints ensuring quick, guest-centric resolutions. 2. Facility Upkeep: Perform basic civil works like patch painting, touch-ups, and minor carpentry repairs (furniture, doors, fixtures). Handle upkeep of sanitary fittings, ensuring all rooms and public areas are clean, functional, and guest-ready. 3. Plumbing & Water Systems: Maintain washbasins, toilets, shower systems, and internal pipelines. Check water tank levels, pumping systems, and ensure consistent supply across the hotel. 4. Electrical Systems: Address minor electrical issues such as fuse replacements, light fixture maintenance, and switchboard faults. Assist in monitoring generator operation and liaising with AMC partners for repairs beyond scope. 5. HVAC & Refrigeration: Support maintenance of guest room air conditioning systems, common area units, and kitchen cold storage units. Regularly clean filters and report abnormalities to the Engineering Manager. 6. Kitchen & Laundry Equipment: Provide first-level maintenance for kitchen equipment including exhaust hoods, dishwashers, grease traps, and laundry machines. Ensure cleanliness and proper drainage of kitchen and service areas. 7. Emergency Response & Safety: Participate in fire drills, safety audits, and ensure readiness of fire extinguishers, exit signs, and emergency lights. Respond quickly to leaks, short circuits, or safety hazards and escalate where needed. 8. Documentation & Reporting: Log daily tasks in the digital maintenance system. Report inventory consumption and flag shortages of tools or spares. Candidate Profile: Qualifications: ITI or Diploma in Electrical, Mechanical, Plumbing, or relevant technical field. Minimum 2 years of hands-on experience in hotel, hospital, or commercial facility maintenance. Skills & Traits: Strong working knowledge across multiple trades (multi-skill capability is essential). Guest-focused attitude with strong sense of urgency and accountability. Comfortable using digital checklists, mobile apps for task logging and reporting. Ability to work in shifts, weekends, and emergencies when required. Good communication skills in Hindi and basic English. Why Work at Centro? Be part of a fast-growing brand that values innovation, learning, and upward mobility. Opportunity to grow professionally—even into managerial roles—with performance and training. Respectful work culture that recognizes effort and empowers blue-collar professionals. Ongoing learning opportunities and potential support for formal education in the future. Job Types: Full-time, Permanent Pay: ₹12,560.76 - ₹23,450.64 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Location: Pune, Maharashtra (Required) Work Location: In person

Maintenance Manager Pune, Maharashtra 0 - 5 years INR 0.23927 - 0.64801 Lacs P.A. On-site Full Time

Job Description: Facility and Engineering ManagerLocation: Centro Hotels, Pune, India Company Overview: Centro Hotels, part of SARC Hospitality, is a modern design-led mid-market hotel brand focused on delivering unparalleled guest experiences in Tier 2 and 3 cities across India. With sustainability, technology, and guest-centricity at its core, Centro offers innovative and dynamic hospitality services, including the Chirp Café and Bloom event spaces. We are looking for a highly skilled and motivated Facility and Engineering Manager to oversee the smooth operation of our facility, ensuring a top-notch experience for our guests while upholding our sustainability and innovation goals. Job Summary: As the Facility and Engineering Manager, you will be responsible for overseeing all aspects of the physical infrastructure, maintenance, and engineering operations across the hotel property as well as other properties owned by SARC Hospitality. Your role is essential in ensuring a safe, efficient, and well-maintained environment for guests and staff at all locations, while supporting Centro’s commitment to sustainability and innovation. You will lead the team responsible for maintenance, repair, energy management, and safety compliance across these properties, driving continuous improvement throughout the portfolio. Key Responsibilities: Preventive Maintenance: Develop and implement a comprehensive preventive maintenance schedule for all facilities and equipment, including mechanical, electrical, plumbing (MEP), HVAC, and refrigeration systems. Ensure regular inspections and servicing to prevent breakdowns and extend equipment life. Facility Maintenance Expertise: Carpentry & Civil Work: Oversee minor carpentry and civil work, including furniture repairs, flooring, and building upkeep. Plumbing Systems: Maintain all plumbing systems, including water supply, drainage, and sewage systems, ensuring they are functioning optimally and addressing any issues promptly. Electrical Systems: Oversee the maintenance and repair of electrical systems, ensuring safe operation of lighting, power distribution, and backup generators. Pumping Systems: Maintain and monitor all pumping systems, ensuring consistent water flow for guest rooms and hotel operations. Solar Power Systems: Manage and optimize the hotel's solar power system, ensuring it contributes effectively to the hotel's energy needs. HVAC Systems: Ensure optimal performance of heating, ventilation, and air conditioning (HVAC) systems for guest comfort and operational efficiency. Refrigeration Systems: Maintain and service all refrigeration units, particularly in kitchen and food storage areas, ensuring proper temperature control and functionality. Heat Pumps: Manage the maintenance and operation of heat pumps for heating water throughout the hotel, ensuring efficiency and reliability. Kitchen Exhaust & Ventilation: Oversee the maintenance of kitchen exhaust systems, ensuring proper ventilation and adherence to safety standards. Kitchen Drainage & Grease Traps: Maintain kitchen drainage systems and grease traps to ensure cleanliness, prevent blockages, and comply with health and safety regulations. Sanitary Fittings Maintenance: Supervise the repair and maintenance of sanitary fittings such as faucets, toilets, and showers, ensuring all guest facilities are in excellent working condition. Painting and Polishing: Implement regular painting, polishing, and general upkeep of interior and exterior surfaces to maintain the aesthetic appeal of the property. Technology & Network Infrastructure: Networking Systems: Oversee the installation, maintenance, and optimization of the hotel’s networking systems, including internet connectivity, routers, switches, and Wi-Fi access points. Ensure reliable and high-speed internet service for both guests and staff. Computer Systems & Printers: Manage the maintenance and troubleshooting of all computer systems and printers, ensuring minimal downtime. Oversee hardware and software upgrades to ensure smooth and efficient operations. Cybersecurity: Ensure robust cybersecurity measures are in place to protect hotel operations, guest data, and internal communications. Improvement and Upgrade Projects: New Projects: Lead the planning, budgeting, and execution of new facility and infrastructure projects, ensuring alignment with Centro’s sustainability and operational goals. Overhaul & Upgrades: Identify opportunities for system overhauls and upgrades, including energy-efficient lighting, advanced HVAC systems, and other technologies that improve hotel efficiency and guest comfort. Continuous Improvement: Actively engage in improvement projects aimed at enhancing the overall guest experience, such as upgrading room amenities, improving public areas, and adopting innovative technologies. Annual Maintenance Contracts (AMCs): Manage and maintain AMCs for all critical equipment and systems, ensuring timely servicing and adherence to contractual obligations for regular maintenance and repairs. Inventory and Stock Management: Maintain an accurate inventory of critical spare parts and equipment, ensuring the availability of essential items to minimize downtime during repairs. Coordinate stock levels to avoid shortages or overstocking. Fire Safety Systems: Ensure the regular inspection and maintenance of fire safety systems, including alarms, extinguishers, and sprinklers. Ensure compliance with safety regulations and that all systems are functioning correctly. Liasoning and Certifications: Government Agencies & Regulations: Liaise with local government authorities, ensuring compliance with all regulations and certifications, including safety, health, and environmental standards. Certifications: Ensure that all required certifications for building safety, fire safety, energy usage, and other regulatory areas are up-to-date and renewed as necessary. Lift and Diesel Generator Maintenance: Oversee the regular maintenance and repair of lifts and diesel generators, ensuring their smooth operation and compliance with safety regulations. Energy, Water & Gas Consumption Monitoring: Monitor and analyze daily energy, water, and gas consumption across the hotel. Identify areas for conservation, efficiency improvements, and cost-saving initiatives. Energy Management & Sustainability: Lead energy conservation efforts, including monitoring and reducing energy and water consumption. Implement sustainable practices aligned with Centro’s goals, such as maximizing the use of solar power and phasing out single-use plastics. Team Leadership: Manage and mentor the maintenance and engineering team, ensuring that they have the skills, resources, and support necessary to perform their duties effectively. Vendor and Contract Management: Coordinate with external contractors and service providers for larger repair jobs, equipment installation, and other outsourced services, ensuring all work meets Centro’s quality and sustainability standards. Health & Safety Compliance: Ensure that all systems and facilities comply with safety regulations, including fire prevention, emergency protocols, and other health and safety standards. Conduct regular safety audits and ensure preparedness for inspections. Budget and Purchase Management: Budget Management: Develop and manage the facility and engineering department’s budget, ensuring cost-effective solutions without compromising on safety or quality. Purchase Management: Oversee the procurement of tools, parts, and equipment necessary for facility maintenance, ensuring quality standards and cost efficiency. Negotiate contracts with suppliers to ensure the best pricing and service agreements. Technology Integration: Utilize Centro’s cloud-based operational systems to track maintenance schedules, work orders, and energy usage. Continuously explore opportunities to leverage new technologies for operational efficiency. Crisis Management: Respond swiftly to any facility-related emergencies, ensuring minimal downtime and restoring services as quickly as possible. Guest Experience: Collaborate closely with the General Manager and other department heads to ensure the facility consistently meets guest expectations, particularly around room comfort, safety, and operational reliability. Qualifications: Bachelor's degree in Engineering, Facility Management, or a related field. Minimum of 5 years of experience in facility management, engineering, or maintenance within the hospitality industry. In-depth knowledge and hands-on experience in carpentry, civil work, plumbing, electrical systems, pumping systems, drainage, HVAC, refrigeration, heat pumps, kitchen equipment, solar power management, lift and diesel generator maintenance, networking systems, and IT infrastructure. Strong understanding of preventive maintenance practices, energy monitoring, kitchen ventilation, and AMC management. Experience in managing fire safety systems and compliance with government regulations. Proven ability to lead and develop a high-performing team. Familiarity with health and safety regulations and compliance standards in hospitality settings. Experience managing budgets and overseeing external contractors and vendors. Excellent problem-solving skills and ability to manage complex operational issues under pressure. Proficient in technology and systems management, with experience in cloud-based operational systems being an advantage. Preferred Skills: Prior experience in a mid-market or boutique hotel environment. Knowledge of AI and machine learning applications in facility management. Job Types: Full-time, Permanent Pay: ₹23,927.59 - ₹64,801.35 per month Benefits: Paid sick time Paid time off Provident Fund Location: Pune, Maharashtra (Required) Work Location: In person

F&B Captain Deccan Gymkhana, Pune, Maharashtra 0 - 1 years INR 0.15 - 0.25 Lacs P.A. On-site Full Time

Key Responsibilities:Guest Service & Order Management: Section Oversight: Manage a designated section within Chirp Café or event space, ensuring that guests in this area receive prompt and attentive service. Order Taking: Greet guests, take food and beverage orders accurately, and relay them to the kitchen or bar. Expediting Service: Coordinate with the kitchen and bar to ensure timely service of food and beverages, expediting orders as necessary. Upselling & Suggestions: Provide guests with recommendations on dishes and drinks, upselling where appropriate, and suggesting new or popular items. Special Requests: Handle special requests from guests, such as dietary restrictions or customized dishes, ensuring that the kitchen is informed. Guest Engagement & Experience: Delightful Service: Take the lead in creating memorable experiences for guests, including celebrating special occasions like birthdays and anniversaries, and arranging special surprises for children or elderly guests. Guest Feedback: Engage with guests to receive feedback on their experience, address concerns, and ensure they leave happy. Complaint Resolution: Resolve guest complaints at your level, escalating any unresolved issues to the Assistant Restaurant Manager or Restaurant Manager as necessary. In-Room Dining (IRD): Order Management: Manage in-room dining requests, ensuring orders are delivered promptly and accurately to guest rooms. Guest Interaction: Engage with guests when delivering IRD orders, ensuring they have everything they need and providing a high level of personalized service. Bloom Events & Outdoor Catering: Event Support: Assist with food and beverage service during events at Bloom and outdoor catering functions, ensuring seamless coordination with event staff. Event Section Management: Oversee your assigned section during events, ensuring smooth service delivery, guest satisfaction, and timely coordination with the kitchen. Billing & Payment: Billing Management: Generate bills for guests, ensuring accuracy, and present them in a timely manner at the end of the meal or event. Payment Processing: Handle cash, credit, or digital payments efficiently, and ensure all financial transactions are processed securely. Team Collaboration & Reporting: Collaboration: Work closely with other captains, service staff, and the kitchen team to maintain smooth service and open communication. Reporting: Report any major guest feedback, complaints, or operational issues to the Assistant Restaurant Manager or Restaurant Manager. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Experience: Restaurant: 1 year (Required) Location: Pune, Maharashtra (Required) Work Location: In person

F&B Captain Pune City H.O, Pune, Maharashtra 0 years INR 0.155 - 0.21 Lacs P.A. On-site Full Time

Key Responsibilities:Guest Service & Order Management: Section Oversight: Manage a designated section within Chirp Café or event space, ensuring that guests in this area receive prompt and attentive service. Order Taking: Greet guests, take food and beverage orders accurately, and relay them to the kitchen or bar. Expediting Service: Coordinate with the kitchen and bar to ensure timely service of food and beverages, expediting orders as necessary. Upselling & Suggestions: Provide guests with recommendations on dishes and drinks, upselling where appropriate, and suggesting new or popular items. Special Requests: Handle special requests from guests, such as dietary restrictions or customized dishes, ensuring that the kitchen is informed. Guest Engagement & Experience: Delightful Service: Take the lead in creating memorable experiences for guests, including celebrating special occasions like birthdays and anniversaries, and arranging special surprises for children or elderly guests. Guest Feedback: Engage with guests to receive feedback on their experience, address concerns, and ensure they leave happy. Complaint Resolution: Resolve guest complaints at your level, escalating any unresolved issues to the Assistant Restaurant Manager or Restaurant Manager as necessary. In-Room Dining (IRD): Order Management: Manage in-room dining requests, ensuring orders are delivered promptly and accurately to guest rooms. Guest Interaction: Engage with guests when delivering IRD orders, ensuring they have everything they need and providing a high level of personalized service. Bloom Events & Outdoor Catering: Event Support: Assist with food and beverage service during events at Bloom and outdoor catering functions, ensuring seamless coordination with event staff. Event Section Management: Oversee your assigned section during events, ensuring smooth service delivery, guest satisfaction, and timely coordination with the kitchen. Billing & Payment: Billing Management: Generate bills for guests, ensuring accuracy, and present them in a timely manner at the end of the meal or event. Payment Processing: Handle cash, credit, or digital payments efficiently, and ensure all financial transactions are processed securely. Team Collaboration & Reporting: Collaboration: Work closely with other captains, service staff, and the kitchen team to maintain smooth service and open communication. Reporting: Report any major guest feedback, complaints, or operational issues to the Assistant Restaurant Manager or Restaurant Manager. Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person

Housekeeping Room Attendant Shivajinagar, Pune, Maharashtra 0 years INR Not disclosed On-site Full Time

Housekeeping Room Attendant – Centro Hotels Location: Pune, India Reports to: Housekeeping Supervisor About Us Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Café and Bloom Event Space, Centro is redefining hospitality in India’s Tier 2 cities. We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight. Job Overview The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels. Key ResponsibilitiesRoom Cleaning & Preparation Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel’s housekeeping standards. Make beds, change linens, and replace used towels and amenities. Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists. Check for damages or maintenance issues and report them promptly to the Supervisor. Guest Readiness & Service Excellence Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards. Respect guest privacy and follow “Do Not Disturb” policies and door signage. Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor. Hygiene, Safety & Sustainability Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols. Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS). Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained. Inventory Handling Use linens, cleaning tools, and chemicals efficiently to avoid waste. Inform the Supervisor of low supplies, linen shortages, or stock misuse. Properly maintain and clean housekeeping tools and caddies. Team Collaboration Support teammates in cleaning rooms during high-occupancy days. Communicate effectively with laundry, maintenance, and front office teams. Attend daily briefings and training sessions on updated SOPs and guest feedback. Qualifications & Skills Minimum Class 10 education preferred; prior experience in housekeeping is a plus. Basic understanding of hygiene and safety practices. Ability to communicate in basic English or Hindi. Physically fit and able to work on feet for extended hours. Attentive to detail and committed to cleanliness. Willingness to learn and grow within the hospitality industry. What We Offer Competitive salary and benefits package. Structured training and mentoring for career growth. A respectful, inclusive, and dynamic work culture. Employee discounts on Chirp Café and Bloom Event Space. Recognition programs and monthly engagement events. Job Types: Full-time, Permanent, Internship Pay: ₹8,086.00 - ₹18,588.44 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Location: Shivajinagar, Pune, Maharashtra (Preferred) Work Location: In person

Housekeeping Room Attendant Shivajinagar, Pune, Maharashtra 0 years INR 0.08086 - 0.18588 Lacs P.A. On-site Full Time

Housekeeping Room Attendant – Centro Hotels Location: Pune, India Reports to: Housekeeping Supervisor About Us Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Café and Bloom Event Space, Centro is redefining hospitality in India’s Tier 2 cities. We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight. Job Overview The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels. Key ResponsibilitiesRoom Cleaning & Preparation Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel’s housekeeping standards. Make beds, change linens, and replace used towels and amenities. Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists. Check for damages or maintenance issues and report them promptly to the Supervisor. Guest Readiness & Service Excellence Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards. Respect guest privacy and follow “Do Not Disturb” policies and door signage. Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor. Hygiene, Safety & Sustainability Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols. Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS). Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained. Inventory Handling Use linens, cleaning tools, and chemicals efficiently to avoid waste. Inform the Supervisor of low supplies, linen shortages, or stock misuse. Properly maintain and clean housekeeping tools and caddies. Team Collaboration Support teammates in cleaning rooms during high-occupancy days. Communicate effectively with laundry, maintenance, and front office teams. Attend daily briefings and training sessions on updated SOPs and guest feedback. Qualifications & Skills Minimum Class 10 education preferred; prior experience in housekeeping is a plus. Basic understanding of hygiene and safety practices. Ability to communicate in basic English or Hindi. Physically fit and able to work on feet for extended hours. Attentive to detail and committed to cleanliness. Willingness to learn and grow within the hospitality industry. What We Offer Competitive salary and benefits package. Structured training and mentoring for career growth. A respectful, inclusive, and dynamic work culture. Employee discounts on Chirp Café and Bloom Event Space. Recognition programs and monthly engagement events. Job Types: Full-time, Permanent, Internship Pay: ₹8,086.00 - ₹18,588.44 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Location: Shivajinagar, Pune, Maharashtra (Preferred) Work Location: In person

Housekeeping Supervisor Pune City H.O, Pune, Maharashtra 1 years INR Not disclosed On-site Full Time

Housekeeping Supervisor – Centro Hotels Location: Pune, India Reports to: Housekeeping Manager About Us: Centro Hotels, the flagship brand of SARC Hospitality, is known for delivering exceptional guest experiences through thoughtful design, sustainability, and innovation. Located in the heart of Pune, Centro Hotels offers a modern hospitality experience with offerings such as Chirp Café and Bloom Event Space . We are seeking a detail-oriented Housekeeping Supervisor to ensure the cleanliness, maintenance, and comfort of guest rooms and public areas, working under the guidance of the Housekeeping Manager . Job Overview: The Housekeeping Supervisor will be responsible for overseeing the daily operations of the housekeeping team, ensuring that guest rooms, public spaces, and back-of-house areas are clean, well-maintained, and meet hotel standards. The role requires a strong eye for detail, excellent leadership skills, and the ability to motivate the housekeeping team to deliver exceptional service. The Housekeeping Supervisor will assist the Housekeeping Manager in scheduling, training, and ensuring compliance with safety and cleanliness standards. Key Responsibilities:Supervision & Team Management: Oversee the daily housekeeping operations, ensuring that all guest rooms and public areas are cleaned to the highest standards. Assign tasks to housekeeping staff, monitor progress, and inspect completed work to ensure cleanliness and attention to detail. Ensure that team members follow the hotel's cleaning protocols and schedules, with a focus on efficiency and quality. Conduct routine inspections of guest rooms, corridors, public areas, and back-of-house spaces to ensure compliance with cleanliness standards. Motivate and coach the housekeeping team, addressing performance issues and providing training as needed. Guest Service & Room Readiness: Ensure that all guest rooms are cleaned, serviced, and ready for guest occupancy according to the hotel's quality standards. Address guest requests related to housekeeping, ensuring timely response and service. Monitor the cleanliness of public areas, ensuring that they are consistently tidy and presentable for guests. Handle any guest complaints related to room cleanliness or housekeeping services, escalating issues to the Housekeeping Manager when necessary. Inventory & Supplies Management: Monitor and maintain housekeeping supplies and equipment, ensuring that stock levels are adequate and equipment is in good working condition. Assist in ordering cleaning supplies and amenities in collaboration with the Housekeeping Manager . Maintain inventory records for linens, cleaning products, and guest amenities, ensuring proper stock rotation to minimise waste. Training & Development: Assist in the training and onboarding of new housekeeping staff, ensuring they are familiar with cleaning procedures, hotel standards, and safety protocols. Conduct refresher training for existing staff on updated cleaning techniques, use of new equipment, or changes in safety regulations. Promote a culture of continuous improvement by encouraging the team to provide feedback on processes and suggesting areas for improvement. Health & Safety Compliance: Ensure that housekeeping staff comply with health and safety regulations, including proper use of cleaning chemicals and equipment. Conduct regular safety inspections to ensure that housekeeping staff are following proper safety procedures when cleaning guest rooms, public areas, and back-of-house spaces. Assist the Housekeeping Manager in preparing for health and safety inspections and audits. Reporting & Communication: Communicate daily with the Housekeeping Manager regarding room status, guest requests, and any housekeeping issues that arise. Report maintenance issues, such as broken equipment, plumbing problems, or lighting malfunctions, to the maintenance department promptly. Maintain records of cleaning schedules, guest requests, and housekeeping performance metrics. Qualifications: Diploma or degree in Hospitality Management or a related field. Proven experience as a Housekeeping Supervisor, Senior Housekeeper, or in a similar role within the hospitality industry. Strong leadership skills with the ability to supervise and motivate a team. Excellent attention to detail and a commitment to maintaining high standards of cleanliness. Good communication and interpersonal skills to interact with guests and staff. Ability to multitask and handle pressure in a fast-paced environment. Familiarity with housekeeping procedures, safety standards, and inventory management. Proficiency in MS Office applications (Word, Excel) and housekeeping management systems. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development within SARC Hospitality. A dynamic and inclusive work environment that values teamwork and excellence. Employee discounts on dining and events at Chirp Café and Bloom Event Space . The opportunity to be part of a growing hospitality brand focused on innovation and sustainability. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Experience: Hotel: 1 year (Required) Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person

Housekeeping Supervisor Pune City H.O, Pune, Maharashtra 0 - 1 years None Not disclosed On-site Full Time

Housekeeping Supervisor – Centro Hotels Location: Pune, India Reports to: Housekeeping Manager About Us: Centro Hotels, the flagship brand of SARC Hospitality, is known for delivering exceptional guest experiences through thoughtful design, sustainability, and innovation. Located in the heart of Pune, Centro Hotels offers a modern hospitality experience with offerings such as Chirp Café and Bloom Event Space . We are seeking a detail-oriented Housekeeping Supervisor to ensure the cleanliness, maintenance, and comfort of guest rooms and public areas, working under the guidance of the Housekeeping Manager . Job Overview: The Housekeeping Supervisor will be responsible for overseeing the daily operations of the housekeeping team, ensuring that guest rooms, public spaces, and back-of-house areas are clean, well-maintained, and meet hotel standards. The role requires a strong eye for detail, excellent leadership skills, and the ability to motivate the housekeeping team to deliver exceptional service. The Housekeeping Supervisor will assist the Housekeeping Manager in scheduling, training, and ensuring compliance with safety and cleanliness standards. Key Responsibilities:Supervision & Team Management: Oversee the daily housekeeping operations, ensuring that all guest rooms and public areas are cleaned to the highest standards. Assign tasks to housekeeping staff, monitor progress, and inspect completed work to ensure cleanliness and attention to detail. Ensure that team members follow the hotel's cleaning protocols and schedules, with a focus on efficiency and quality. Conduct routine inspections of guest rooms, corridors, public areas, and back-of-house spaces to ensure compliance with cleanliness standards. Motivate and coach the housekeeping team, addressing performance issues and providing training as needed. Guest Service & Room Readiness: Ensure that all guest rooms are cleaned, serviced, and ready for guest occupancy according to the hotel's quality standards. Address guest requests related to housekeeping, ensuring timely response and service. Monitor the cleanliness of public areas, ensuring that they are consistently tidy and presentable for guests. Handle any guest complaints related to room cleanliness or housekeeping services, escalating issues to the Housekeeping Manager when necessary. Inventory & Supplies Management: Monitor and maintain housekeeping supplies and equipment, ensuring that stock levels are adequate and equipment is in good working condition. Assist in ordering cleaning supplies and amenities in collaboration with the Housekeeping Manager . Maintain inventory records for linens, cleaning products, and guest amenities, ensuring proper stock rotation to minimise waste. Training & Development: Assist in the training and onboarding of new housekeeping staff, ensuring they are familiar with cleaning procedures, hotel standards, and safety protocols. Conduct refresher training for existing staff on updated cleaning techniques, use of new equipment, or changes in safety regulations. Promote a culture of continuous improvement by encouraging the team to provide feedback on processes and suggesting areas for improvement. Health & Safety Compliance: Ensure that housekeeping staff comply with health and safety regulations, including proper use of cleaning chemicals and equipment. Conduct regular safety inspections to ensure that housekeeping staff are following proper safety procedures when cleaning guest rooms, public areas, and back-of-house spaces. Assist the Housekeeping Manager in preparing for health and safety inspections and audits. Reporting & Communication: Communicate daily with the Housekeeping Manager regarding room status, guest requests, and any housekeeping issues that arise. Report maintenance issues, such as broken equipment, plumbing problems, or lighting malfunctions, to the maintenance department promptly. Maintain records of cleaning schedules, guest requests, and housekeeping performance metrics. Qualifications: Diploma or degree in Hospitality Management or a related field. Proven experience as a Housekeeping Supervisor, Senior Housekeeper, or in a similar role within the hospitality industry. Strong leadership skills with the ability to supervise and motivate a team. Excellent attention to detail and a commitment to maintaining high standards of cleanliness. Good communication and interpersonal skills to interact with guests and staff. Ability to multitask and handle pressure in a fast-paced environment. Familiarity with housekeeping procedures, safety standards, and inventory management. Proficiency in MS Office applications (Word, Excel) and housekeeping management systems. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development within SARC Hospitality. A dynamic and inclusive work environment that values teamwork and excellence. Employee discounts on dining and events at Chirp Café and Bloom Event Space . The opportunity to be part of a growing hospitality brand focused on innovation and sustainability. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Experience: Hotel: 1 year (Required) Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person

Housekeeping Room Attendant pune city h.o, pune, maharashtra 1 years INR 1.44 - 1.98 Lacs P.A. On-site Full Time

Housekeeping Room Attendant – Centro Hotels Location: Pune, India Reports to: Housekeeping Supervisor About Us Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Café and Bloom Event Space, Centro is redefining hospitality in India’s Tier 2 cities. We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight. Job Overview The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels. Key ResponsibilitiesRoom Cleaning & Preparation Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel’s housekeeping standards. Make beds, change linens, and replace used towels and amenities. Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists. Check for damages or maintenance issues and report them promptly to the Supervisor. Guest Readiness & Service Excellence Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards. Respect guest privacy and follow “Do Not Disturb” policies and door signage. Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor. Hygiene, Safety & Sustainability Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols. Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS). Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained. Inventory Handling Use linens, cleaning tools, and chemicals efficiently to avoid waste. Inform the Supervisor of low supplies, linen shortages, or stock misuse. Properly maintain and clean housekeeping tools and caddies. Team Collaboration Support teammates in cleaning rooms during high-occupancy days. Communicate effectively with laundry, maintenance, and front office teams. Attend daily briefings and training sessions on updated SOPs and guest feedback. Qualifications & Skills Minimum Class 10 education preferred; prior experience in housekeeping is a plus. Basic understanding of hygiene and safety practices. Ability to communicate in basic English or Hindi. Physically fit and able to work on feet for extended hours. Attentive to detail and committed to cleanliness. Willingness to learn and grow within the hospitality industry. What We Offer Competitive salary and benefits package. Structured training and mentoring for career growth. A respectful, inclusive, and dynamic work culture. Employee discounts on Chirp Café and Bloom Event Space. Recognition programs and monthly engagement events. Job Types: Full-time, Permanent, Internship Benefits: Food provided Paid sick time Paid time off Provident Fund Location: Shivajinagar, Pune, Maharashtra (Preferred) Work Location: In person Job Type: Full-time Pay: ₹12,000.00 - ₹16,500.00 per month Benefits: Food provided Provident Fund Experience: HK Room Attendant: 1 year (Required) Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person

Restaurant Captain pune city h.o, pune, maharashtra 1 years INR 1.86 - 2.52 Lacs P.A. On-site Full Time

F&B Captain – Centro Hotels Location: Pune, India About Us: Centro Hotels, part of SARC Hospitality, offers guests unique, thoughtful hospitality experiences with a focus on sustainability and innovation. With operations like Chirp Café , In-Room Dining (IRD) , Bloom Event Space , and Outdoor Catering , we are dedicated to delivering exceptional service and memorable experiences. We are seeking a skilled and personable F&B Captain to oversee service within these venues, ensuring that guests receive top-quality service and attention. Job Overview: The F&B Captain will be responsible for managing a designated section of Chirp Café , In-Room Dining (IRD) , Bloom Events , and Outdoor Catering . They will ensure smooth operations by taking orders, expediting food, overseeing service, and providing an excellent guest experience. The F&B Captain will also assist in delighting guests with personalized touches, resolving issues at their level, and escalating concerns to the Assistant Restaurant Manager or Restaurant Manager when necessary. This role is key to ensuring high guest satisfaction and smooth service delivery. Key Responsibilities:Guest Service & Order Management: Section Oversight: Manage a designated section within Chirp Café or event space, ensuring that guests in this area receive prompt and attentive service. Order Taking: Greet guests, take food and beverage orders accurately, and relay them to the kitchen or bar. Expediting Service: Coordinate with the kitchen and bar to ensure timely service of food and beverages, expediting orders as necessary. Upselling & Suggestions: Provide guests with recommendations on dishes and drinks, upselling where appropriate, and suggesting new or popular items. Special Requests: Handle special requests from guests, such as dietary restrictions or customized dishes, ensuring that the kitchen is informed. Guest Engagement & Experience: Delightful Service: Take the lead in creating memorable experiences for guests, including celebrating special occasions like birthdays and anniversaries, and arranging special surprises for children or elderly guests. Guest Feedback: Engage with guests to receive feedback on their experience, address concerns, and ensure they leave happy. Complaint Resolution: Resolve guest complaints at your level, escalating any unresolved issues to the Assistant Restaurant Manager or Restaurant Manager as necessary. In-Room Dining (IRD): Order Management: Manage in-room dining requests, ensuring orders are delivered promptly and accurately to guest rooms. Guest Interaction: Engage with guests when delivering IRD orders, ensuring they have everything they need and providing a high level of personalized service. Bloom Events & Outdoor Catering: Event Support: Assist with food and beverage service during events at Bloom and outdoor catering functions, ensuring seamless coordination with event staff. Event Section Management: Oversee your assigned section during events, ensuring smooth service delivery, guest satisfaction, and timely coordination with the kitchen. Billing & Payment: Billing Management: Generate bills for guests, ensuring accuracy, and present them in a timely manner at the end of the meal or event. Payment Processing: Handle cash, credit, or digital payments efficiently, and ensure all financial transactions are processed securely. Team Collaboration & Reporting: Collaboration: Work closely with other captains, service staff, and the kitchen team to maintain smooth service and open communication. Reporting: Report any major guest feedback, complaints, or operational issues to the Assistant Restaurant Manager or Restaurant Manager. Qualifications: Diploma or degree in Hospitality Management or a related field. Proven experience as an F&B Captain, Head Waiter, or in a similar role within a restaurant, hotel, or event space. Strong communication and interpersonal skills, with a focus on guest service. Ability to multitask and manage a section efficiently during peak hours and busy events. Proficiency in managing orders, expediting service, and processing payments. Experience with in-room dining services and event catering is a plus. Knowledge of food safety, health, and hygiene regulations. Flexibility to work evenings, weekends, and holidays based on operational needs. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development within SARC Hospitality. A dynamic and supportive work environment. Employee discounts on dining and events at Chirp Café, Bloom Event Space, and Centro Hotels. The chance to be part of a team that is dedicated to setting new standards in hospitality in India. Job Type: Full-time Pay: ₹15,500.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Experience: Restaurant Captain: 1 year (Required) Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person

Housekeeping Room Attendant pune city h.o, pune, maharashtra 0 - 1 years INR 0.12 - 0.165 Lacs P.A. On-site Full Time

Housekeeping Room Attendant – Centro Hotels Location: Pune, India Reports to: Housekeeping Supervisor About Us Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Café and Bloom Event Space, Centro is redefining hospitality in India’s Tier 2 cities. We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight. Job Overview The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels. Key ResponsibilitiesRoom Cleaning & Preparation Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel’s housekeeping standards. Make beds, change linens, and replace used towels and amenities. Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists. Check for damages or maintenance issues and report them promptly to the Supervisor. Guest Readiness & Service Excellence Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards. Respect guest privacy and follow “Do Not Disturb” policies and door signage. Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor. Hygiene, Safety & Sustainability Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols. Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS). Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained. Inventory Handling Use linens, cleaning tools, and chemicals efficiently to avoid waste. Inform the Supervisor of low supplies, linen shortages, or stock misuse. Properly maintain and clean housekeeping tools and caddies. Team Collaboration Support teammates in cleaning rooms during high-occupancy days. Communicate effectively with laundry, maintenance, and front office teams. Attend daily briefings and training sessions on updated SOPs and guest feedback. Qualifications & Skills Minimum Class 10 education preferred; prior experience in housekeeping is a plus. Basic understanding of hygiene and safety practices. Ability to communicate in basic English or Hindi. Physically fit and able to work on feet for extended hours. Attentive to detail and committed to cleanliness. Willingness to learn and grow within the hospitality industry. What We Offer Competitive salary and benefits package. Structured training and mentoring for career growth. A respectful, inclusive, and dynamic work culture. Employee discounts on Chirp Café and Bloom Event Space. Recognition programs and monthly engagement events. Job Types: Full-time, Permanent, Internship Benefits: Food provided Paid sick time Paid time off Provident Fund Location: Shivajinagar, Pune, Maharashtra (Preferred) Work Location: In person Job Type: Full-time Pay: ₹12,000.00 - ₹16,500.00 per month Benefits: Food provided Provident Fund Experience: HK Room Attendant: 1 year (Required) Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person

Restaurant Captain pune city h.o, pune, maharashtra 0 - 1 years INR 0.155 - 0.21 Lacs P.A. On-site Full Time

F&B Captain – Centro Hotels Location: Pune, India About Us: Centro Hotels, part of SARC Hospitality, offers guests unique, thoughtful hospitality experiences with a focus on sustainability and innovation. With operations like Chirp Café , In-Room Dining (IRD) , Bloom Event Space , and Outdoor Catering , we are dedicated to delivering exceptional service and memorable experiences. We are seeking a skilled and personable F&B Captain to oversee service within these venues, ensuring that guests receive top-quality service and attention. Job Overview: The F&B Captain will be responsible for managing a designated section of Chirp Café , In-Room Dining (IRD) , Bloom Events , and Outdoor Catering . They will ensure smooth operations by taking orders, expediting food, overseeing service, and providing an excellent guest experience. The F&B Captain will also assist in delighting guests with personalized touches, resolving issues at their level, and escalating concerns to the Assistant Restaurant Manager or Restaurant Manager when necessary. This role is key to ensuring high guest satisfaction and smooth service delivery. Key Responsibilities:Guest Service & Order Management: Section Oversight: Manage a designated section within Chirp Café or event space, ensuring that guests in this area receive prompt and attentive service. Order Taking: Greet guests, take food and beverage orders accurately, and relay them to the kitchen or bar. Expediting Service: Coordinate with the kitchen and bar to ensure timely service of food and beverages, expediting orders as necessary. Upselling & Suggestions: Provide guests with recommendations on dishes and drinks, upselling where appropriate, and suggesting new or popular items. Special Requests: Handle special requests from guests, such as dietary restrictions or customized dishes, ensuring that the kitchen is informed. Guest Engagement & Experience: Delightful Service: Take the lead in creating memorable experiences for guests, including celebrating special occasions like birthdays and anniversaries, and arranging special surprises for children or elderly guests. Guest Feedback: Engage with guests to receive feedback on their experience, address concerns, and ensure they leave happy. Complaint Resolution: Resolve guest complaints at your level, escalating any unresolved issues to the Assistant Restaurant Manager or Restaurant Manager as necessary. In-Room Dining (IRD): Order Management: Manage in-room dining requests, ensuring orders are delivered promptly and accurately to guest rooms. Guest Interaction: Engage with guests when delivering IRD orders, ensuring they have everything they need and providing a high level of personalized service. Bloom Events & Outdoor Catering: Event Support: Assist with food and beverage service during events at Bloom and outdoor catering functions, ensuring seamless coordination with event staff. Event Section Management: Oversee your assigned section during events, ensuring smooth service delivery, guest satisfaction, and timely coordination with the kitchen. Billing & Payment: Billing Management: Generate bills for guests, ensuring accuracy, and present them in a timely manner at the end of the meal or event. Payment Processing: Handle cash, credit, or digital payments efficiently, and ensure all financial transactions are processed securely. Team Collaboration & Reporting: Collaboration: Work closely with other captains, service staff, and the kitchen team to maintain smooth service and open communication. Reporting: Report any major guest feedback, complaints, or operational issues to the Assistant Restaurant Manager or Restaurant Manager. Qualifications: Diploma or degree in Hospitality Management or a related field. Proven experience as an F&B Captain, Head Waiter, or in a similar role within a restaurant, hotel, or event space. Strong communication and interpersonal skills, with a focus on guest service. Ability to multitask and manage a section efficiently during peak hours and busy events. Proficiency in managing orders, expediting service, and processing payments. Experience with in-room dining services and event catering is a plus. Knowledge of food safety, health, and hygiene regulations. Flexibility to work evenings, weekends, and holidays based on operational needs. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development within SARC Hospitality. A dynamic and supportive work environment. Employee discounts on dining and events at Chirp Café, Bloom Event Space, and Centro Hotels. The chance to be part of a team that is dedicated to setting new standards in hospitality in India. Job Type: Full-time Pay: ₹15,500.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Experience: Restaurant Captain: 1 year (Required) Location: Pune City H.O, Pune, Maharashtra (Required) Work Location: In person