Housekeeping Room Attendant

Housekeeping Room Attendant – Centro Hotels
Location: Pune, India
Reports to: Housekeeping Supervisor

About Us

Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Café and Bloom Event Space, Centro is redefining hospitality in India’s Tier 2 cities.

We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight.

Job Overview

The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels.

Key ResponsibilitiesRoom Cleaning & Preparation

• Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel’s housekeeping standards.
• Make beds, change linens, and replace used towels and amenities.
• Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists.
• Check for damages or maintenance issues and report them promptly to the Supervisor.

Guest Readiness & Service Excellence

• Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards.
• Respect guest privacy and follow “Do Not Disturb” policies and door signage.
• Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor.

Hygiene, Safety & Sustainability

• Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols.
• Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS).
• Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained.

Inventory Handling

• Use linens, cleaning tools, and chemicals efficiently to avoid waste.
• Inform the Supervisor of low supplies, linen shortages, or stock misuse.
• Properly maintain and clean housekeeping tools and caddies.

Team Collaboration

• Support teammates in cleaning rooms during high-occupancy days.
• Communicate effectively with laundry, maintenance, and front office teams.
• Attend daily briefings and training sessions on updated SOPs and guest feedback.

Qualifications & Skills

• Minimum Class 10 education preferred; prior experience in housekeeping is a plus.
• Basic understanding of hygiene and safety practices.
• Ability to communicate in basic English or Hindi.
• Physically fit and able to work on feet for extended hours.
• Attentive to detail and committed to cleanliness.
• Willingness to learn and grow within the hospitality industry.

What We Offer

• Competitive salary and benefits package.
• Structured training and mentoring for career growth.
• A respectful, inclusive, and dynamic work culture.
• Employee discounts on Chirp Café and Bloom Event Space.
• Recognition programs and monthly engagement events.

Job Types: Full-time, Permanent, Internship

Pay: ₹8,086.00 - ₹18,588.44 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Location:

• Shivajinagar, Pune, Maharashtra (Preferred)

Work Location: In person