370 Listening Skills Jobs - Page 8

As a Complaints Handler in our organization, your primary responsibility is to support the early-stage resolution of customer complaints. You will achieve this by conducting prompt and fair investigations, ensuring accurate documentation, and delivering excellent customer service. Your role is crucial in promoting a customer-first mindset, demonstrating strong communication skills, and supporting vulnerable customers in alignment with Consumer Duty principles. Additionally, you will contribute to continuous improvement initiatives and ensure compliance with regulatory standards under the guidance of senior team members. Your core responsibilities will include acknowledging and logging compla...

As a Process Associate / Associate at HCL Tech, you will be responsible for interfacing with other Engineering groups, Field Engineers, and Suppliers to deliver top-tier customer support. You should possess a Mechatronics or B.Tech / B.E degree in Mechanical, Electrical, or Electronic engineering and have graduated in 2024. For freshers, it is essential to be well-versed in elevator maintenance equipment, technical systems, mechanics, signalization, and electronics. Strong verbal and written communication skills are required to effectively communicate with End Users and Engineers, diagnose issues, and propose solutions. Proficiency in IT tools like Microsoft Office (Outlook, MS Word, Excel) ...

You will be responsible for providing excellent customer support through voice/non-voice channels, demonstrating strong communication skills. Your primary duties will include handling calls from different business units, ensuring high-quality customer service, managing transaction reports with accuracy, and working collaboratively in a team environment. Additionally, you will be expected to manage multiple work requirements, prioritize tasks effectively, and resolve customer queries promptly via email/chat. Your role will involve making and receiving calls related to special clients and projects, gathering comprehensive information to meet customer needs, encouraging feedback from customers,...

As a Reservation Associate in our voice process team, you will be responsible for handling reservation calls, providing accurate information, and ensuring customer satisfaction. We are looking for a highly communicative individual with excellent verbal communication skills in English and a confident phone presence. Previous experience in a similar role is preferred, but not required. Strong listening skills, problem-solving ability, and a positive attitude are essential qualities for this position. Join our team to thrive in a dynamic and customer-centric environment. This is a full-time, permanent position with a flexible schedule and food provided. The work schedule involves rotational shi...

Design Cafe is currently seeking a Sales Manager to join our team at Bangalore (MG Road Center). As an Individual Contributor, you will be responsible for inside sales with a minimum of 3 to 5 years of experience in a similar role. Your primary focus will be on making outgoing calls to potential customers, identifying their needs, and providing suitable solutions. Building a strong pipeline and fostering relationships with prospects will be key aspects of your role. Key Responsibilities: - Schedule high-quality leads for sales through outbound calls to potential customers. - Understand customer requirements, conduct research, and offer appropriate solutions or alternatives. - Develop and mai...

As a Driver for this role, you will be responsible for mapping out driving routes in advance to ensure the most efficient trip for clients. You will be required to pick up clients at their requested location and time, assist them with loading and unloading their luggage, and maintain a clean and comfortable environment in the car seats for all passengers. It is essential to stay updated on traffic and weather conditions, adjusting routes as necessary to avoid delays due to heavy traffic or road constructions. In addition to driving responsibilities, you will be expected to provide information to clients about the area and local points of interest, answering any questions they may have. The i...

As a dynamic and proactive Pre-Sales Executive at Oasis Studio, you will be a vital part of our sales funnel, engaging with potential clients who reach out through our online campaigns. Your role will involve qualifying their interest, understanding their requirements, and passing on validated leads to the sales/design team for further action. You will be responsible for making timely outbound calls to leads generated from online marketing campaigns and website inquiries. By effectively assessing client requirements in terms of budget, location, and scope of work, you will help in qualifying leads based on predefined criteria and maintaining an accurate lead tracking system. Your role will a...

The Salesforces Quote to Cash (QTC) Enterprise Strategy & Solutions team is seeking a Business Analyst who will be actively involved in complex and high-visibility projects. As a part of the Global Business Strategy and Operations organization, you will play a crucial role in enhancing and scaling internal Quote-To-Cash operations. We are looking for individuals who are proactive, self-motivated, and adept at handling ambiguity and driving project success with minimal supervision. In this role, you will closely collaborate with US-based counterparts, including Functional Leads, Senior Analysts, Technical Architects, and Product Managers, aligning with US business hours as per defined shifts....

As an E-commerce Customer Care representative for the website and marketplace, your primary responsibility will be managing customer calls and emails. It is essential to ensure that all customer inquiries and concerns are attended to and addressed promptly. Customer calls should be handled within the designated customer care time on the same day, and all emails need to be replied to within 24 hours with appropriate solutions. Guiding customers seeking support on order placement and following up with them will be part of your daily tasks. Additionally, handling customer complaints promptly and efficiently is crucial. Complaints should be addressed within 3-5 hours, and coordination with the E...

As a member of our team, you will be responsible for handling inbound client calls and emails related to software usage. You will play a crucial role in guiding our clients to effectively utilize our software, with comprehensive training provided to support you in this task. Additionally, documenting and escalating client issues when necessary will be part of your duties, ensuring a seamless support experience for our clients. Your interactions with clients should reflect a friendly and professional demeanor at all times. We welcome applications from freshers or graduates in any stream such as BCA, BBA, BA, BCom, BSc, etc. Key traits we are looking for in potential candidates include good co...

Kickstart your career in customer service with India's top e-commerce brand! Freshers with good English skills are highly encouraged to apply. Key Responsibilities: - Handle inbound voice calls from customers regarding orders, delivery status, returns, refunds, product information, etc. - Deliver exceptional customer service while resolving queries and complaints effectively. - Maintain customer interaction records in the system. - Adhere to call handling guidelines and service levels. - Work closely with the operations team to ensure customer satisfaction. Eligibility Criteria: - Qualification: Minimum 12th Pass / Graduate - Experience: Freshers & experienced individuals are both eligible -...

As a retail showroom sales associate, you will utilize your minimum of 1 year of experience to work with a diverse customer base, including designers, contractors, and individual customers. Your primary responsibilities will involve assisting customers in planning and selecting products while maintaining a professional, knowledgeable, and positive attitude. Both female and male candidates are encouraged to apply for this position. You will be expected to use strong consultative sales skills, as well as excellent interpersonal skills, to engage with customers effectively. Attention to detail, strong follow-up skills, and motivation to ensure customer satisfaction are crucial aspects of this r...

As a *Pre-Sales Executive* at Oasis Studio, you will be a vital part of our team, actively engaging with potential clients who show interest in our services through online campaigns. Your primary responsibility will involve making outbound calls to leads generated from marketing efforts and website inquiries. By understanding and evaluating client requirements related to budget, location, and scope of work, you will qualify leads based on specific criteria and ensure an accurate lead tracking system is in place. You will be instrumental in educating prospects about Oasis Studio's design services and unique offerings, thereby enhancing our brand presence and reputation. Collaborating closely ...

GlobalLogic is looking for motivated, intelligent, and detail-oriented individuals to join their team as Associate Analysts. In this role, you will be responsible for data labeling and annotation to support the development of AI and machine learning models. Even if you do not have prior experience in data annotation, comprehensive training will be provided. If you possess basic computer knowledge and are comfortable using Microsoft Office or Google Suite, this is an excellent opportunity to kickstart or advance your career in the AI/ML industry. As an Associate Analyst at GlobalLogic, you will be expected to have a Bachelor's degree in any discipline, basic computer proficiency, and comfort ...

Job Description: Job Title: Japanese Translator & Interpreter Location:Bangalore/Hyderabad Languages:JapaneseN2 Certified Mandatory Shift:Rotational Shift Mode:Work from Office Cab Facility: Provided one way Key Responsibilities: Multilingual Communication: Utilize your language expertise (English) to communicate effectively with candidates and stakeholders. Recruitment Cycle Management: Assist in various stages of the recruitment process, from screening resumes to conducting interviews. Interview Scheduling/Coordination: Manage the scheduling of interviews (both virtual and in-person), ensuring a smooth and efficient process. Collaboration: Work closely with hiring managers to understand jo...

Role and Key Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices. Participate in internal quality audits (e.g. periodic audits of existing processes to determine proc...

Join us as an ER Case Management Support Advisor at Barclays, where you will be at the forefront of shaping our digital landscape, driving innovation, and ensuring exceptional customer experiences through the utilization of cutting-edge technology. Your role will involve assessing critical skills necessary for success, including expertise in ER Case Management, US Laws, and providing guidance to PLs on various case management aspects related to Disciplinary, Capability, and Grievance topics, among others. To excel as an ER Case Management Support Advisor, you should possess the following experience and qualifications: - Practical generalist HR experience advising Line Managers on complex HR ...

This is a full-time remote role for a Technical Assistant at Samyak Elite Services based in Bengaluru. As a Technical Assistant, you will be tasked with providing technical support, assisting with technical tasks, and maintaining effective communication with the team. Your responsibilities will involve supporting team members in various technical aspects. To excel in this role, you should possess strong technical knowledge and computer skills. Excellent communication skills are essential, along with proficient listening abilities and attentiveness to content. A good grasp of technical systems and processes is required to fulfill the duties effectively. The ideal candidate for this position w...

The Specialist, Document Control in Research at Herbalife International plays a crucial role in the seamless sourcing and analysis of documents from suppliers. Based in Bengaluru, you will be responsible for overseeing document collection through detailed research and report writing. Your duties include initiating and completing document analysis using the Ingredient Document Checklist (IDCI/IDCO), managing document management projects for raw materials, and maintaining sourcing databases. Additionally, you will collaborate with various teams to resolve issues, contact suppliers for necessary documents, manage LIMS, and support process improvement initiatives. Key Responsibilities: - Initiat...

About Clinikk At Clinikk, we are dedicated to democratizing healthcare through technology, ensuring that families have access to high-quality healthcare whenever they need it. Backed by prominent investors such as Rajan Anandan, 500 Startups, Times Internet, WEH Ventures, EMVC, and First Principles, we aim to transform healthcare for Middle India by combining primary care and comprehensive health insurance into an affordable subscription for the 600 million uninsured individuals in the country. Role of the Medical Team The Medical team at Clinikk plays a crucial role in ensuring the quality of care and the implementation of care protocols. Our primary objective is to leverage cutting-edge te...

As a Business Development Executive (BDE) at Project Development and Training Company, your primary responsibility will be to engage with students, graduates, and research scholars. You will be required to demonstrate soft-spoken skills and fluency in English as you will be engaging in calling activities. Your role will involve strong follow-up skills, excellent listening, and speaking abilities. A positive attitude, good presentation skills, and convincing capabilities are essential for this role. You should be able to work independently, efficiently multitask, and exhibit initiative in problem-solving for clients. As a Business Development Executive, you will also handle general administra...

About the Role: As a Visa Counsellor, you will be responsible for assisting students with their visa applications in the Ed-Tech space. Your role will involve managing and processing visa applications, ensuring compliance with documentation requirements, collaborating with internal teams and stakeholders, optimizing performance and processes, and delivering excellent customer service to students. This is a great opportunity to be part of a dedicated team, enhance your professional growth, and contribute to students worldwide achieving their dream of studying abroad. Key Responsibilities: In this role, you will be required to: - Process visa applications for students, conduct quality checks, ...

The role involves presenting to potential customers and explaining the benefits of products or services. You will engage customers using scripts and product knowledge, addressing their queries and recommending suitable products/services based on their needs. Accurate recording of customer information and sales data in the CRM system is essential. Following up with interested customers and collaborating with team members to enhance performance are key responsibilities. Keeping up-to-date with product knowledge and sales skills through training sessions is vital. Building and maintaining positive relationships with customers and clients to drive repeat business is crucial. Market analysis to p...

The CSD Analyst (IC0) position at Oracle requires a Graduate Degree, preferably in Finance or Commerce. You should have a good working knowledge in AP/Purchasing processes and possess excellent communication skills in verbal and written communication. Additionally, strong analytical skills and superior customer focus and listening skills are essential for this role. As an IC0 level employee, you will be responsible for various tasks related to AP/Purchasing processes. At Oracle, a global leader in cloud solutions, we believe in leveraging technology to address current challenges. We value diversity and inclusivity, recognizing that innovation thrives when different perspectives and backgroun...

The role of Quality Analyst Elite Banker at Elite Banker Channel (VRM) based in Galaxy Building, Hitec City, Hyderabad involves listening to calls made by Elite Bankers to their portfolio customers and providing guidance for proper closures and adherence to bank policies. It is essential to ensure that product offerings and service details are accurately presented. Regular engagement with Elite Bankers and their supervisors is a key aspect of this role, along with close collaboration with Cross-sell and Product teams. The primary responsibility of this role is to own the customer experience at the Elite Banker Centre. Key success metrics for this position include monitoring the number of cal...