Job Title: Customer Service & Representative. Job Summary: We are seeking a motivated and customer-focused professional to join our team as a Customer Service Representative. This dual-role position requires strong interpersonal skills to manage customer inquiries while actively promoting and upselling products or services. The ideal candidate will enhance customer satisfaction, drive revenue growth, and maintain high service standards. Key Responsibilities: Respond to customer inquiries through phone, email, and chat with professionalism and accuracy Resolve product or service issues efficiently, ensuring a positive customer experience Identify customer needs and recommend appropriate products or services to drive sales Meet or exceed sales targets through cross-selling and upselling techniques Collaborate with internal teams to ensure smooth order processing and customer satisfaction Stay updated on product knowledge and promotional offers. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Profile – Experience Associate. (CSR) -The opening is for an International Call centre (US Shift) -Candidate must be comfortable to work in night shift. -Must have excellent communication and skills to handle sales and customer service work. -Candidates need pitching skills to achieve sales targets. - Should have worked with any international BPO for more than 6 months. -Fresher also comfortable but should have excellent communication in English. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Work Location: In person
Profile – Experience Associate. (CSR) The opening is for an International Call center (US Shift) Candidate must be comfortable to work in night shift. Must have excellent communication and skills to handle sales and customer service work. Candidates need pitching skills to achieve sales targets. Should have worked with any international BPO for more than 6 months. Requirements Qualification HSC Pass and above Comfortable to work in night shifts and must have go getter attitude towards work. Must have excellent communication and sales skills. Perks & Benefits: Incentives- Daily & Monthly Benefit of Accidental Insurance. Attendance Bonus 5 Working Days Fixed Night Shift Location: Sanpada, Navi Mumbai Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Profile – Experience Associate. (CSR) The opening is for an International Call center (US Shift) Candidate must be comfortable to work in night shift. Must have excellent communication and skills to handle sales and customer service work. Candidates need pitching skills to achieve sales targets. Should have worked with any international BPO for more than 6 months. Requirements Qualification HSC Pass and above Comfortable to work in night shifts and must have go getter attitude towards work. Must have excellent communication and sales skills. Perks & Benefits: Incentives- Daily & Monthly Benefit of Accidental Insurance. Attendance Bonus 5 Working Days Fixed Night Shift Location: Sanpada, Navi Mumbai Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Title: Customer Service Representative – Inbound International Voice Process Location: Sanpada Near Vashi Station Shift Timing: Night Shift Experience Required: 6 Months–1 Years (International BPO) Job Overview: We are seeking a proactive and customer-focused Customer Service Executive to handle inbound calls from international clients. The ideal candidate will have strong communication skills and a passion for delivering high-quality support and resolution. This role involves understanding customer queries, providing accurate information, and ensuring a smooth and satisfying customer experience. Key Responsibilities: Manage inbound calls from international customers professionally and efficiently. Address customer queries, concerns, and service-related issues with empathy and clarity. Provide accurate product/service information and guide customers as needed. Maintain high levels of customer satisfaction and adhere to service quality standards. Escalate complex issues to the appropriate departments for resolution. Meet performance metrics including response time, resolution rate, and customer feedback. Requirements: Good spoken English with a clear and neutral or US/UK accent. Minimum 6 Months 1 year of experience in an international voice. Comfortable working night shifts and handling international clients. Good problem-solving skills and basic knowledge of CRM tools. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Title: Inbound Sales Representative – International Voice Process Location: Sanpada Near Vashi Station Navi Mumbai Shift Timing: Night Shift Experience Required: 6months–1 Years (International BPO) Job Overview: We are hiring an enthusiastic and goal-driven Inbound Sales Representative to manage international customer inquiries and convert them into successful sales. This role focuses on handling inbound calls . Candidates must be comfortable working in a fast-paced international sales environment with night shifts. Key Responsibilities: Receive and respond to inbound calls from international customers. Identify customer needs and offer tailored product or service solutions. Explain product features, pricing, and terms clearly and persuasively. Meet or exceed daily/weekly/monthly sales targets and performance metrics. Collaborate with internal teams to improve customer experience. Requirements: Good verbal communication and interpersonal skills. Minimum 6months to 1 year of experience in an international voice process Comfortable working in night shifts. Benefits: Attractive Incentive Structure. Attendance Bonus. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person
Job Title: Quality Analyst – Sales (International Voice Process) Location: Sanpada Near Vashi Station Shift: Night Shift Experience: Minimum 1-2 Year as QA in International Voice Sales Job Summary: We are hiring a skilled Quality Analyst to monitor and evaluate sales calls in our international voice process. The role involves assessing call quality, ensuring compliance, and providing feedback to improve agent performance and sales effectiveness. Key Responsibilities: Audit inbound sales calls for quality and compliance. Provide constructive feedback to sales agents. Maintain QA reports and performance dashboards. Identify training needs and support performance improvement. Collaborate with team leads to ensure quality standards are met. Requirements: Minimum 1-2 year of QA experience in international voice sales. Strong analytical, listening, and communication skills. Proficient with QA tools, call monitoring, and CRM systems. Willing to work in night shifts. Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Schedule: Evening shift Fixed shift Monday to Friday Night shift UK shift US shift Work Location: In person
Job Title: Customer Service Representative – Inbound International Voice Process Location: Sanpada Near Vashi Station Shift Timing: Night Shift Experience Required: 6 Months–1 Years (International BPO) Job Overview: We are seeking a proactive and customer-focused Customer Service Executive to handle inbound calls from international clients. The ideal candidate will have strong communication skills and a passion for delivering high-quality support and resolution. This role involves understanding customer queries, providing accurate information, and ensuring a smooth and satisfying customer experience. Key Responsibilities: Manage inbound calls from international customers professionally and efficiently. Address customer queries, concerns, and service-related issues with empathy and clarity. Provide accurate product/service information and guide customers as needed. Maintain high levels of customer satisfaction and adhere to service quality standards. Escalate complex issues to the appropriate departments for resolution. Meet performance metrics including response time, resolution rate, and customer feedback. Requirements: Good spoken English with a clear and neutral or US/UK accent. Minimum 6 Months 1 year of experience in an international voice. Comfortable working night shifts and handling international clients. Good problem-solving skills and basic knowledge of CRM tools. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Title: Inbound Sales Representative – International Voice Process Location: Sanpada Near Vashi Station Navi Mumbai Shift Timing: Night Shift Experience Required: 6months–1 Years (International BPO) Job Overview: We are hiring an enthusiastic and goal-driven Inbound Sales Representative to manage international customer inquiries and convert them into successful sales. This role focuses on handling inbound calls . Candidates must be comfortable working in a fast-paced international sales environment with night shifts. Key Responsibilities: Receive and respond to inbound calls from international customers. Identify customer needs and offer tailored product or service solutions. Explain product features, pricing, and terms clearly and persuasively. Meet or exceed daily/weekly/monthly sales targets and performance metrics. Collaborate with internal teams to improve customer experience. Requirements: Good verbal communication and interpersonal skills. Minimum 6months to 1 year of experience in an international voice process Comfortable working in night shifts. Benefits: Attractive Incentive Structure. Attendance Bonus. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person
Job Title: Customer Service Representative – Inbound International Voice Process Location: Sanpada, Near Vashi Station Shift Timing: Night Shift Experience Required: 6 Months–1 Year (International BPO) Job Overview: We are seeking a proactive and customer-oriented Customer Service Executive to manage inbound calls from international clients . The ideal candidate will possess excellent communication skills, a customer-first mindset, and the ability to handle queries with patience and professionalism. This role is focused on providing timely resolutions, accurate information, and maintaining a high level of customer satisfaction. Key Responsibilities: Handle inbound calls from international customers with professionalism and courtesy. Understand and resolve customer queries, concerns, and service-related issues. Provide accurate and clear information related to products and services. Ensure a smooth and satisfying customer experience in every interaction. Follow standard operating procedures and quality benchmarks. Requirements: Good spoken English with a clear and neutral or US/UK accent. 6 months to 1 year of experience in an international voice process (inbound). Comfortable working night shifts and handling international clients. Strong problem-solving abilities and basic knowledge of CRM tools. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Health Insurance Schedule: Fixed Shift Monday to Friday Night Shift (US Shift) Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Evening shift Fixed shift Monday to Friday Night shift UK shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Title: Customer Service/Sales Representative – Inbound International Voice Process (with Inbound Sales) Location: Sanpada, Near Vashi Station Shift Timing: Night Shift Experience Required: 6 Months–1 Year (International BPO) Job Overview: We are looking for a proactive and customer-focused Customer Service Executive to handle inbound calls from international clients , including both customer support and inbound sales . The ideal candidate will have strong communication skills, a solution-oriented mindset, and the ability to upsell or cross-sell products/services when appropriate. This role involves addressing customer queries, resolving concerns, and providing a seamless experience while identifying potential sales opportunities. Key Responsibilities: Handle inbound calls from international customers in a professional and courteous manner. Resolve customer queries, complaints, and service-related concerns effectively. Identify customer needs and recommend suitable products/services (upsell or cross-sell where applicable). Provide accurate and clear information regarding products or services. Escalate unresolved or complex issues to the relevant departments promptly. Achieve performance metrics, including customer satisfaction, resolution time, and sales conversions. Requirements: Good spoken English with a neutral or US/UK accent. 6 months to 1 year of experience in international voice process , preferably with exposure to inbound sales . Willingness to work night shifts and serve international clients. Strong communication. * Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health Insurance Schedule: Fixed Shift Monday to Friday Night Shift (US Shift) Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Compensation Package: Performance bonus Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Work Location: In person
Job Title: Customer Service Representative – Inbound International Voice Process Location: Sanpada, Near Vashi Station Shift Timing: Night Shift Experience Required: 6 Months–1 Year (International BPO) Job Overview: We are seeking a proactive and customer-oriented Customer Service Executive to manage inbound calls from international clients . The ideal candidate will possess excellent communication skills, a customer-first mindset, and the ability to handle queries with patience and professionalism. This role is focused on providing timely resolutions, accurate information, and maintaining a high level of customer satisfaction. Key Responsibilities: Handle inbound calls from international customers with professionalism and courtesy. Understand and resolve customer queries, concerns, and service-related issues. Provide accurate and clear information related to products and services. Ensure a smooth and satisfying customer experience in every interaction. Requirements: Good spoken English with a clear and neutral. 6 months to 1 year of experience in an international voice process . Comfortable working night shifts and handling international clients. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹357000.00 per month Schedule: Fixed Shift Monday to Friday Night Shift (US Shift) Job Type: Full-time Pay : ₹20,000.00 - ₹37,000.00 per month Job Type: Full-time Pay: ₹20,000.00 - ₹37,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person
Profile – Customer Sales Representative Job Summary- The opening is for an International Call center (US Shift) Candidate must be comfortable to work in night shift. Must have excellent communication and skills to handle sales and customer service work. Candidates need pitching skills to achieve sales targets. Should have worked with any international BPO for more than 6 months. Desired Candidate Profile Qualification HSC Pass and above Comfortable to work in night shifts and must have go getter attitude towards work. Must have excellent communication and sales skills. Perks & Benefits: Incentives- Daily & Monthly Benefit of Accidental Insurance. Attendance Bonus 5 Working Days Fixed Night Shift Location : Sanpada, Navi Mumbai Job Type: Full-time Pay: ₹20,000.00 - ₹37,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Supplemental Pay: Performance bonus Work Location: In person
You are a highly motivated and results-driven Sales Team Leader responsible for managing and driving performance in the international BPO's US home security process. Your main duties include coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met. You should have experience in Team Handling, Sales, and KPIs. Your role involves driving high conversion rates for both inbound and outbound sales, implementing effective sales strategies, and analyzing sales trends to improve performance. You must be able to work effectively both individually and as part of a team, with strong knowledge of operational processes, logical thinking, reporting, and analysis. Additionally, you are responsible for maintaining daily and monthly reports and meeting the SLAs of the team. To qualify for this role, you need at least 1 year of experience as a Team Leader in Sales within an international BPO. You should possess a strong understanding of sales techniques, objection handling, and closing strategies, along with excellent communication and interpersonal skills. Being analytical and detail-oriented is essential, as well as the ability to coach, mentor, and drive performance in a high-pressure environment. Experience with CRM tools and sales reporting is also required. As part of the team, you will be eligible for various perks and benefits including performance-based incentives, insurance benefits, an exciting work environment, attendance bonus, and a 5-day work week with US shifts. The job is located in Sanpada, Navi Mumbai, and is a full-time position. In summary, as a Sales Team Leader, you play a crucial role in leading and motivating your team to achieve sales targets and drive business growth in a dynamic and challenging environment.,
Job Title - Google AdWords Advertiser / PPC Specialist (WFO) Job Description: We are looking for a results-driven Google AdWords Advertiser to develop, implement, and manage PPC (Pay-Per-Click) campaigns across Google Ads and other platforms. The ideal candidate will have a deep understanding of Google Ads strategies, keyword research, audience targeting, and ad performance optimization to maximize ROI. Roles and Responsibilities: Plan, create, and manage Google Ads campaigns across Search, Call only, Display, Shopping, and YouTube. Conduct keyword research and competitor analysis to optimize campaign performance. Write compelling ad copy and design engaging visual ads for better CTR (Click-Through Rate). Monitor and analyze campaign performance metrics (CTR, CPC, CPA, ROAS, etc.) to improve effectiveness. Manage bidding strategies and budgets to optimize ad spending and maximize ROI. Conduct A/B testing on creative ads, landing pages, and ad formats. Track and report campaign performance using Google Analytics, Google Tag Manager, and other reporting tools. Stay updated with Google Ads updates, trends, and best practices to implement the latest strategies. Work collaboratively with content creators, designers, and marketing teams to align ad campaigns with overall business goals. • Troubleshoot and resolve tracking and conversion issues for accurate performance reporting. Qualifications: Proven experience in Google Ads campaign management. Strong knowledge of Google Ads, Google Analytics, Google Tag Manager, and conversion tracking. Experience with PPC automation tools, scripts, and bid management strategies. Understanding of SEO, SEM, and digital marketing trends. Proficiency in Microsoft Excel, Google Sheets, and data analysis tools. Strong analytical skills and ability to interpret campaign data for decision-making. Ability to write compelling ad copy and optimize landing pages for conversions. Google Ads certification is a plus. Preferred Qualifications: Experience in Google Ads, Facebook Ads, LinkedIn Ads, or other PPC platforms. Knowledge of eCommerce advertising (Google Shopping, Performance Max, etc.). Familiarity with Google Data Studio for reporting. Experience with Remarketing & Display Advertising strategies. Perks & Benefits: ✓ Monthly Incentives ✓ Benefits of Insurance ✓ Loyalty Bonus ✓ Attendance Bonus ✓ 5 Working Days ✓ US Shifts Location : On-Site (VASHI-NAVI MUMBAI Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Work Location: In person
Profile – Customer Sales Representative-International Inbound Sales Job Summary- The opening is for an International voice process (US Shift) Candidate must be comfortable to work in night shift. Must have excellent communication and skills to handle sales and customer service work. Candidates need pitching skills to achieve sales. Should have worked with any international BPO atleast 6 months. Desired Candidate Profile Qualification HSC Pass and above Comfortable to work in night shifts and must have go getter attitude towards work. Must have excellent good communication and sales skills. Perks & Benefits: Incentives- Daily & Monthly Benefit of Accidental Insurance. Attendance Bonus 5 Working Days Fixed Night Shift Location : Sanpada, Navi Mumbai Pay: ₹20,000.00 - ₹37,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
Job description Job Title: Customer Service Representative – Inbound International Voice Process Location: Sanpada, Near Vashi Station Shift Timing: Night Shift Job Overview: We are seeking a proactive and customer-oriented Customer Service Executive to manage inbound calls from international clients . The ideal candidate will possess excellent communication skills, a customer-first mindset, and the ability to handle queries with patience and professionalism. This role is focused on providing timely resolutions, accurate information, and maintaining a high level of customer satisfaction. Key Responsibilities: Handle inbound calls from international customers(inbound) with professionalism and courtesy. Understand and resolve customer queries, concerns, and service-related issues. Provide accurate and clear information related to products and services. Ensure a smooth and satisfying customer experience in every interaction. Requirements: Good spoken English with a clear and neutral. Comfortable working night shifts and handling international clients. Schedule: Fixed Shift Monday to Friday Night Shift (US Shift) Job Type: Full-time Pay : ₹20,000.00 - ₹37,000.00 per month Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Supplemental Pay: Performance bonus Language: English (Preferred) Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Night shift UK shift US shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job description: You are looking for a skilled Quality Analyst to join our team and take responsibility for monitoring and evaluating sales calls in our international voice process. As a Quality Analyst, your main tasks will include auditing inbound sales calls for quality and compliance, providing constructive feedback to sales agents, maintaining QA reports and performance dashboards, identifying training needs, and collaborating with team leads to ensure quality standards are met. Requirements: - Minimum 1-2 years of QA experience in international voice sales. - Proficiency in using QA tools, call monitoring, and CRM systems. - Strong analytical, listening, and communication skills. - Willingness to work night shifts. This is a full-time position with health insurance benefits included. The work schedule consists of evening shifts from Monday to Friday, with fixed shifts in either UK or US time zones. The work location is in person at Sanpada near Vashi Station.,
You are a performance-driven Sales Team Leader with a minimum of 1 year of experience in managing international voice-based sales teams. Your role involves leading, supervising, and motivating a team of international sales agents handling voice-based sales. You will coach and develop team members through regular training and performance feedback, analyze sales performance metrics, and implement strategies to boost conversions. Handling escalations, ensuring quality and compliance standards are met, and preparing sales reports for senior management are crucial responsibilities. To excel in this role, you must have 1-2 years of experience as a Team Leader in international voice-based sales, strong knowledge of sales techniques, objection handling, and customer engagement, excellent communication and leadership skills, and willingness to work night shifts aligned with US/UK time zones. The benefits of this position include health insurance and attendance bonus. You will work full-time on a fixed shift basis, Monday to Friday, during night shifts aligned with US/UK time zones. Additional benefits include performance bonus, and the work location is in person. This opportunity is ideal for individuals with a solid track record in international BPO sales processes, strong leadership qualities, and the ability to drive high-performance teams in a fast-paced environment.,
Job Description: As a Customer Service Representative handling inbound international voice processes, you will be responsible for managing incoming calls from international clients during night shifts. Your primary focus will be on delivering exceptional customer service by addressing queries and concerns with professionalism and efficiency. It is essential to possess strong communication skills, a customer-centric approach, and the ability to ensure customer satisfaction through timely resolutions and accurate information provision. Key Responsibilities: - Handle inbound calls from international customers with courtesy and professionalism. - Address and resolve customer queries, concerns, and service-related issues effectively. - Provide clear and precise information regarding products and services. - Strive to deliver a seamless and pleasant customer experience in all interactions. Requirements: - Proficient in spoken English with a clear and neutral accent. - Willingness to work night shifts and engage with international clients. Schedule: - Full-time position with fixed shifts from Monday to Friday. - Night shifts (US time zone). Language Skills: - Proficiency in English is preferred. Benefits: - Health insurance coverage provided. Work Location: - On-site at Sanpada, near Vashi Station. Please note that this role involves working in the night shift and prioritizing customer satisfaction through effective communication and issue resolution.,